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state

<h3>Job Description</h3>
Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES 
The following and other duties may be assigned as necessary:
• Provide friendly, fast, and helpful customer service to all guests and team members.
• Responsible for fostering a fun environment
• Responsible for being a gracious host to all team members
• Retrieve, prepare, display, sell and serve products to customers including but not limited to preparing and cooking food a la carte as requested. 
• Team Members Under 21 Years of age at no time are you to act as a bartender and pour alcohol. When a guest requests an alcoholic beverage it is required to have a team member 21+ prepare the order. 
• Follow appropriate food handling procedures to ensure safe, quality products. 
• Complete sales to customers including completion of payroll deduction payments and taking money in payment of sales to non-team members and appropriate handling of cash payments. 
• Perform tasks to ensure an attractive and safe physical appearance of working areas including cleaning and sanitizing all areas. 
• Ensure that all areas are clean and attractive including but not limited to cleaning tables and removal of dishes, cups, tableware, debris and litter and cleaning floors. 
• Attend all departmental and company training programs or meetings as directed. 
• Compile information, complete and submit reports as needed. 
• Adhere to all company policies and procedures. 
• Adhere to all gaming laws and regulations. 
• Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris, and litter. 
• Meet department uniform, appearance, and grooming requirements. 
• Any reasonably requested job duty needed to promote productivity in the efficient administration of business, or any reasonable request made by your supervisor or management personnel
QUALIFICATION REQUIREMENTS 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Minimum of one to three months of related experience and/or training; or equivalent combination of education and experience preferred.
• Ability to prepare, read, and comprehend documents. 
• Ability to accurately calculate figures and amounts and perform mathematical functions applicable to business needs including but not limited to counting money.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. 
• Ability to deal with problems involving several concrete variables in standardized situations. 
• Must be able to qualify for all licenses or permits required by local, state or federal law. 
• Ability to earn and maintain TiPS certification
• Ability to earn and maintain a current Food Handlers Card
• Must be able to acquire and maintain appropriate gaming license
LANGUAGE SKILLS 
Ability to read and interpret documents In English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required.
MATHEMATICAL SKILLS 
Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Must be able to efficiently and accurately count money and gaming chips and make a change. Possess the ability to operate an adding machine and have basic computer skills.
REASONING ABILITY 
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
Team members must be able to qualify for licenses and permits required by federal, state, and local regulations.
PHYSICAL DEMANDS 
The physical demands described here represent those that must be met by a team member to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The team member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.
The team member must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.
WORK ENVIRONMENT
The work environment characteristics described here represent what a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very loud. Team member will be exposed to an environment containing unrestricted secondhand tobacco smoke.

Marketplace Attendant

<h3>Job Description</h3>
Job Description
Join our team and receive a $200 sign on bonus! Our full-time team members are provided a $100 monthly commute stipend!
Airport Lounge Host
Pay: $18.00-$19.00 per hour
Shift Timing: 10:00 AM-6:30 PM
Host Job Summary The Host is a personal representation of the service and overall hospitality of The Club lounge located inside the Chicago Midway International Airport. They set the tone for the guest’s entire visit. Upon arrival at the lounge the Host will greet the guest, calling them by name, check credentials and/or process sales and usher guest into the lounge. The Host provides lounge tours and completes guest discrepancy reports. 
Host Basic Skills 
<ul>
<li>
Hospitality Focus – focus on guest satisfaction and providing memorable experiences. Generous, friendly and warm spirited. 
</li>
<li>
Guest Experience- Maintains a friendly, cheerful, and courteous demeanor at all times ensuring highest level of guest experience in an elevated environment while accurately answering inquiries from guests. 
</li>
<li>
Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. 
</li>
<li>
Reading Comprehension – Understanding written sentences and paragraphs in work related documents. 
</li>
<li>
Speaking – Talking to others to convey information effectively. 
</li>
<li>
Writing – Communicating effectively in writing as appropriate for the needs of the audience. 
</li>
<li>
Conflict Resolution – deescalate situations in a professional and courteous manner. 
</li>
<li>
Problem Solving – develop solutions to remove obstacles to problems that may arise. 
</li>
</ul>
Host Primary Job Duties 
<ul>
<li>
Interact with guests via premier clubroom/bar environment in a professional and pleasant manner. 
</li>
<li>
Welcome guests by name and assist them throughout their stay. 
</li>
<li>
Being accountable and taking ownership of the guest's experience from beginning to end. 
</li>
<li>
Employing the Guest First philosophy in meeting guests' needs and expectations. 
</li>
<li>
The ability to listen to the guest's needs, in turn offering confident recommendations, resulting in high satisfaction from the guest with the service they received. 
</li>
<li>
Ability to make decisions quickly and effectively, when unanticipated situations may arise, putting guest experience at the forefront of everything you do. 
</li>
<li>
Knowledgeable about the lounge, each guest and the surrounding area 
</li>
<li>
Communicate with guests over the phone and in person. 
</li>
<li>
Provide all information guests need to enjoy their stay; it may include providing information on the facilities and the services for booking. 
</li>
<li>
Possess basic working knowledge of alcoholic beverages and food offerings 
</li>
<li>
Complete paperwork related to daily sales, passenger counts and miscellaneous reporting 
</li>
<li>
Always follow established safety procedures. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty 
</li>
<li>
Other duties as assigned
</li>
</ul>
Host Minimum Acceptable Qualifications: 
<ul>
<li>
Strong communication skills and willingness to work as part of a team 
</li>
<li>
Ability to effectively and pleasantly present information one-on-one and in group settings to guests and other team members of the Company 
</li>
<li>
Passion for servicing guest with proactive solutions. 
</li>
<li>
Ability to follow directions and procedures, effective time management and organizational skills 
</li>
<li>
Demonstrates the ability to interact with guests and coworkers in a friendly, enthusiastic, and outgoing manner 
</li>
<li>
Requires ability to maintain composure under pressure and awareness of surroundings and cultural differences 
</li>
<li>
Requires ability to maintain a presentable and polished appearance in keeping with service standards in a best-in-class environment 
</li>
<li>
Be able to stand during entire scheduled shift 
</li>
<li>
Ability to handle the stress of a face-paced work shift up to ten (10) hours 
</li>
<li>
Requires the ability to lift and / or move up to 40 pounds 
</li>
<li>
Requires the ability to walk, bend, twist, and stand to perform normal job functions 
</li>
<li>
Report to work on a regular and timely basis 
</li>
<li>
Able to work rotating shifts including weekends and holidays 
</li>
<li>
Must be able to pass and obtain security background check and clearance to work in airport environment 
</li>
</ul>
Benefits:
<ul>
<li>
Medical Insurance (Health, Dental, Vision)
</li>
<li>
Disability Insurance
</li>
<li>
Vacation and PTO
</li>
<li>
401K Plan with generous Company Matching
</li>
<li>
Employee Assistance Program (EAP)
</li>
<li>
Employee Corporate Discounts for nationally recognized products and services (childcare, electronics, entertainment, hotels, home, groceries, restaurants, auto, travel, and pets)
</li>
</ul>
ABOUT THE COMPANY
Hyde Park Hospitality (HPH) is a young—but dynamic and fast-growing—company built on deep roots in the food business. HPH earned Crain’s Fast 50 Award in 2025 for being one (ranked 35th) of the fifty fastest growing businesses in the Chicago-area! We provide services ranging from airport concessions, management staffing, brand licensing, to contracted food and facilities management. With a 75% diverse senior management team, HPH values diversity and welcomes everyone with necessary qualifications and experience, regardless of race, gender, sexual orientation, age, disability, veteran status, and any other protected status, to apply. Learn more about us at hph-us.com.

Airport Lounge Host

<h3>Job Description</h3>
Job Description
At Redefine Healthcare, we believe in providing all patients with the highest quality of care and compassion. With our dedicated team of Interventional Pain Management Specialists, Orthopedists, Neurosurgeons, Psychiatrists, Physical Therapists, Phlebologist, Podiatry, and Chiropractors, we pride ourselves on specializing in continuity of care for our patients. By joining our multi-specialty medical group, you’ll be part of a culture of innovation, collaboration, and excellence. We believe our team is our greatest asset, so Redefine Healthcare offers our team members competitive salaries, comprehensive benefits packages, retirement savings plans, and other great perks.
Redefine Healthcare is looking for a dedicated, full-time Front Desk Receptionist to join our expanding team of healthcare professionals in our Hackensack Office. The Front Desk Receptionist will be responsible for providing a positive first impression to patients and visitors while managing administrative tasks. We are looking for candidates who are motivated, compassionate, and are looking to advance their career in a community that is always growing.

Job Title: Front Desk Receptionist

Pay Rate: $20-21/ hour, depending on specialty and experience
Hours: 40 hours per week
Job Type: Full-time
Benefits: Paid time off, sick time, health insurance (medical, dental, vision, accident, and critical illness), life insurance, 401(k) with Company match, yearly bonus

Job Title Duties (not limited to):
<ul>
<li>Receive and assist patients as needed</li>
<li>Check patients into EHR system</li>
<li>Enter patient demographics and insurance information into EHR system</li>
<li>Verify insurance eligibility</li>
<li>Collect appropriate co-pays</li>
<li>Answer incoming calls, assisting callers with the reason for the call, transferring calls, and taking messages as necessary</li>
<li>Schedule patient appointments</li>
<li>Receive and distribute incoming faxes</li>
<li>Scan records patient charts in EHR system</li>
<li>Maintain a high level of customer service at all times</li>
<li>Ensure confidentiality of sensitive information following office HIPAA protocol</li>
</ul>

Experience Required:
<ul>
<li>2+ years of continuous recent experience performing the described job responsibilities</li>
<li>Working knowledge of medical office procedures</li>
<li>Proficiency with MS Office, databases and EHR systems</li>
<li>Outstanding communication and customer service skills</li>
</ul>

Front Desk Representative

<h3>Job Description</h3>
Job DescriptionB. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals!&nbsp; At the DoubleTree by Hilton McLean Tysons, we are always looking for talented individuals with a passion for hospitality to join our dedicated team! Our culture reflects our greatest asset: our team members. We are proud to cultivate a culture of unlimited career opportunities, job enrichment, and a supportive working environment. We also offer benefits that help our team members thrive both personally and professionally such as premium healthcare insurance, 401(k) plan with company match, paid time off, hotel discounts, education reimbursement, and many more! We invite you to build your career with us. A bright and exciting future awaits you! &nbsp; We are currently hiring for a Front Office Agent. This position is responsible for anticipating guest needs, exceeding expectations and implementing creative solutions to provide exceptional service. This position is responsible for processing check-ins/outs, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following B. F. Saul Company Hospitality Group high standards of quality to ensure guest satisfaction.Responsibilities:
<ul>
<li> Guest Service:&nbsp; Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Process check-ins and check-outs, verify billing, create reservations, and process special requests. Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services. Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.&nbsp; </li>
<li> Financial Results and Cost Control:&nbsp; Follows proper selling techniques and ensures strategies are utilized to maximize room revenues. Monitors room availability, follows restrictions, and all booking policies and procedures.&nbsp; Drives sales and maximizes revenue by up-selling rooms and amenities.&nbsp; B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions.&nbsp; Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.&nbsp; </li>
<li> Self/Workload Management:&nbsp; Produces required volume of work by planning, organizing and prioritizing work duties.&nbsp; Adheres to B. F. Saul Company Hospitality Group general work rules and department procedures. Attends all required department and hotel meetings. </li>
<li> Safety/Risk Management:&nbsp; Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/team member incidents. Knowledgeable of hotel emergency procedures.</li>
</ul>
Required Skills and Experience:
<ul>
<li> High school diploma or GED required. </li>
<li> 1+ years prior guest service experience required preferably in a hospitality setting. Excellent verbal communication skills needed. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment. </li>
<li> Ability to lift, push and pull up to 75 pounds on an occasional basis. </li>
</ul>
 EEO AA M/F/Vet/DisabledB. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals. Equal Opportunity Employer/Veterans/Disabled
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

FT Front Desk Agent- DoubleTree by Hilton Mclean Tysons, Weekly Pay

<h3>Job Description</h3>
Job Description
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated &amp; proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. * Full-time &amp; Part-time opportunities available *
<ul>
<li>$12&nbsp;- $15/hr + Bonus Potential</li>
<li>Medical &amp; Dental Benefits offered</li>
</ul>
Schedule Details
<ul>
<li>Weekdays, Weekends</li>
<li>We close for lunch from 2:00-2:45 Monday-Friday</li>
<li>Full shifts required (work from open to close)</li>
</ul>
What we are looking for in YOU and YOUR skillset!
<ul>
<li>Driven to climb the company ladder!</li>
<li>Possess a winning attitude!</li>
<li>Have a high school diploma or equivalent (GED).</li>
<li>Complete transactions using point of sale software and ensure all patient accounts are current and accurate</li>
<li>Have strong phone and computer skills.</li>
<li>Have at least one year of previous Sales Experience.</li>
<li>Participate in marketing/sales opportunities to help attract new patients into our clinics</li>
<li>Be able to prioritize and perform multiple tasks.</li>
<li>Educate Patients on wellness offerings and services</li>
<li>Share personal Chiropractic experience and stories</li>
<li>Work cohesively with others in a fun and fast-paced environment.</li>
<li>Have a strong customer service orientation and be able to communicate effectively with members and patients.</li>
<li>Manage the flow of patients through the clinic in an organized manner</li>
</ul>
Essential Responsibilities
<ul>
<li>Providing excellent services to members and patients.</li>
<li>The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.&nbsp;*BONUS POTENTIAL*</li>
<li>Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.</li>
<li>Answering phone calls.</li>
<li>Re-engaging inactive members.</li>
<li>Staying updated on membership options, packages and promotions.</li>
<li>Recognizing and supporting team goals and creating and maintaining positive relationships with team members.</li>
<li>Maintain the cleanliness of the clinic and organization of workspace</li>
<li>Confident in presenting and selling memberships and visit packages</li>
<li>Keeping management apprised of member concerns and following manager's policies, procedures and direction.</li>
<li>Willingness to learn and grow</li>
<li>Accepting constructive criticism in a positive manner and using it as a learning tool.</li>
<li>Office management or marketing experience a plus!</li>
<li>Able to stand and/or sit for long periods of time</li>
<li>Able to lift up to 50 pounds</li>
<li>Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY</li>
</ul>
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation’s largest operator, manager and franchisor of chiropractic clinics through&nbsp;The Joint Chiropractic&nbsp;network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,&nbsp;The Joint Chiropractic&nbsp;is a key leader in the chiropractic industry.&nbsp;Ranked number one on&nbsp;Forbes’&nbsp;2022 America's Best Small Companies list, number three on&nbsp;Fortune’s&nbsp;100 Fastest-Growing Companies list and consistently named to&nbsp;Franchise Times&nbsp;“Top 400+ Franchises” and&nbsp;Entrepreneur’s&nbsp;“Franchise 500®” lists,&nbsp;The Joint Chiropractic&nbsp;is an innovative force, where healthcare meets retail. For more information, visit&nbsp;<a href="http://www.thejoint.com.&amp;nbsp" target="_blank">www.thejoint.com.&amp;nbsp</a>;

Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New&nbsp;Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated&nbsp;professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
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Front Desk Coordinator - Suwanee, GA

<h3>Job Description</h3>
Job Description
Come join our awesome team as an Activities Assistant with Anoka Rehab &amp; Living Center!
Anoka RLC is part of Volunteers of America National Services which serves as the Housing and Healthcare affiliate of the Volunteers of America parent organization.
Schedule: M-F 7:30 AM - 4:00 PM and every third weekend
Compensation: $17.00 - $19.31 per hour based on previous experience
The Activities Assistant will coordinate social, recreational, purposeful and spiritual activities to residents, whose needs include psychological, physical, and cognitive challenges.
Essentials:
<ul>
<li>Assist with social activities and recreational programs that provide spiritual, physical, social, and intellectual challenges for facility residents.</li>
<li>Assist Therapeutic Recreation Director in coordinating Residents' Council meetings.</li>
<li>Assist with coordinating printing and supply needs for activities and special events.</li>
<li>Perform assigned cleaning responsibilities of equipment and work areas.</li>
<li>Initiate reporting and documentation procedures as assigned.</li>
<li>Assist with the development, printing and distribution of resident newsletter.</li>
</ul>
Required Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>High school graduate or equivalent education is preferred. Preference given to persons who have completed courses in therapeutic recreation.</li>
<li>Minimum one year experience in a healthcare setting preferred.</li>
<li>If operating company vehicle you must be twenty-one (21) years of age and meet the MVR organization standards.</li>
<li>Ability to read, understand and follow written and oral instructions; to prepare written reports and documentation.</li>
<li>Ability to work with residents of varying levels of responsiveness.</li>
<li>Motor coordination and manual dexterity required in working with craft projects and other resident activities.</li>
<li>Able and willing to work flexible hours, such as during evenings and weekends for planned activities events.</li>
<li>Ability to utilize computers and other electronic devices for tasks such as timekeeping, in-servicing and documentation.</li>
</ul>
At Anoka Rehab &amp; Living Center, our approach to care grows out of respect for the human spirit and the belief that the right to dignity doesn’t diminish with age. Compassion, empathy, personal attention and concern for emotional and spiritual wellbeing are at the core of how we help every resident feel cherished and at home.
Come join our team, and learn why Volunteers of America National Services has been certified as a Great Place to Work for 5 years running by its employees and our employees said their work has a special meaning: this is not “just a job”.
Create happiness and apply today!
At VOANS, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organizations’ shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.

Activities Assistant

<h3>Job Description</h3>
Job Description
Overview
Do you enjoy making a difference in people’s lives? 
If so, take an ACTIVE step forward in your career and join our Activities Department! 
 
Responsibilities
<ul>
<li>Assist in the activities to meet the social, emotional, physical and other therapeutic needs of residents </li>
<li>Assist in the initiation and promotion of activities both within the facility and outside the facility. </li>
<li>Provide in room activities for residents who are unable to attend daily events. </li>
<li>Assist in the creation of an ongoing calendar of activities. </li>
<li>Consistently meet State Standards for activity scheduling and documentation </li>
<li>Solicit the involvement of the community when planning facility activities and events. </li>
</ul>
 
Qualifications
<ul>
<li>Previous Activities/Healthcare Experience preferred, but not required. </li>
<li>CNA Preferred, but not required. </li>
<li>Skilled at working with individuals who have cognitive, physical or sensory disabilities. </li>
</ul>

Activities Staff

<h3>Job Description</h3>
Job Description
Our busy hotel is looking for an enthusiastic and detail-oriented customer service professional to be our next guest services manager. You will be in charge of overseeing all front office staff and operations to ensure that our guests have a wonderful stay at our property. 
 
Other responsibilities include hiring and training staff, resolving guest problems or complaints, and increasing the profitability of the hotel by improving occupancy rates through up-selling strategies. Our ideal candidate has two or more years in a team management role, preferably in hospitality. Apply now if you are ready to advance your career with an exciting leadership role!
Responsibilities:
<ul>
<li>Evaluate front-office team members' performance while also hiring, training, encouraging teamwork, and setting a high level of customer service standards</li>
<li>Respond to all guests' requests, problems, complaints, and accidents in an attentive, courteous and efficient manner</li>
<li>Create financial and operational strategies for the guest service department that are consistent with the hotel's overall goals in the short and long term</li>
<li>Maintain a high level of guest satisfaction by overseeing the whole front office activities</li>
<li>Promote hotel services and amenities through various up-selling techniques to increase room occupancy and profitability </li>
</ul>
Qualifications:
<ul>
<li>3 years of previous experience working in the hospitality industry</li>
<li>This role requires a strong emphasis on putting the guest first and providing exceptional customer service</li>
<li>Possess excellent management skills, communication skills, and multitasking skills</li>
<li>Applicants must have a high school diploma or GED</li>
<li>Over 2 years experience managing a team in a hospitality or customer service role </li>
</ul>
About Company 
The Iron Horse Hotel is Milwaukee's most chic and sophisticated property, located in the city's historic warehouse district. The transformation of a 100-year-old downtown warehouse into a modern luxury boutique hotel. Lounge, bar, restaurants, top-notch business services, meeting spaces, and never-before-seen rider amenities are just a few of the amenities available. VIP Pooch treatment for your family dog.

Hotel Guest Services Manager

<h3>Job Description</h3>
Job Description
Since 1997, Mike Cunningham, owner of Cunningham Restaurant Group (CRG), has created an array of unforgettable dining experiences for guests. From its humble beginnings in Brownsburg, Indiana to a growing tri-state restaurant group, CRG represents a steady beat of expansion and innovation fueled by a commitment to community impact. Our vision is reflected in forty restaurants…eighteen concepts… and sustainable, consistent growth.
 
Job Overview: As a Host, you are the first point of contact for our guests and play a crucial role in providing exceptional customer service. Your warm and welcoming demeanor sets the tone for the dining experience, and your organizational skills help ensure efficient seating and guest satisfaction.
 
Key Responsibilities:
1. Guest Greeting and Seating:
<ul>
<li>
Welcome guests with a friendly and positive attitude as they arrive at the restaurant.
</li>
<li>
Manage the waitlist and reservations, accurately estimating wait times and making guests comfortable while they wait.
</li>
<li>
Escort guests to their tables, presenting menus, and providing any necessary assistance.
</li>
<li>
Seat guests according to seating charts and server rotation, optimizing table turnover.
</li>
</ul>
2. Reservation Management:
<ul>
<li>
Take and confirm reservations over the phone or through the restaurant's reservation system.
</li>
<li>
Maintain an up-to-date reservation book, ensuring that all reservations are recorded accurately.
</li>
<li>
Communicate special requests and guest preferences to servers and kitchen staff.
</li>
</ul>
3. Guest Assistance:
<ul>
<li>
Provide guests with information about the restaurant, including menu items, daily specials, and promotions.
</li>
<li>
Assist guests with coat check, if applicable.
</li>
<li>
Handle guest inquiries, concerns, or special requests with professionalism and attentiveness.
</li>
</ul>
4. Communication and Coordination:
<ul>
<li>
Maintain effective communication with servers, bussers, and kitchen staff to ensure efficient seating and service.
</li>
<li>
Relay any important guest information to the appropriate team members.
</li>
<li>
Coordinate with servers to manage guest flow and ensure a smooth dining experience.
</li>
</ul>
5. Waitlist Management:
<ul>
<li>
Keep track of waiting guests and notify them when their tables are ready.
</li>
<li>
Communicate waitlist status and estimated wait times to waiting guests.
</li>
</ul>
6. Cleanliness and Organization:
<ul>
<li>
Keep the host/hostess stand and waiting area clean, organized, and well-stocked.
</li>
<li>
Ensure menus, promotional materials, and other items are in good condition and readily available.
</li>
</ul>
 
Qualifications:
<ul>
<li>
Excellent customer service and communication skills.
</li>
<li>
Friendly and outgoing personality with a positive attitude.
</li>
<li>
Strong organizational and multitasking abilities.
</li>
<li>
Ability to remain calm and professional in high-pressure situations.
</li>
<li>
Familiarity with reservation systems or software is a plus.
</li>
<li>
Previous host/hostess experience is preferred but not required; training will be provided.
</li>
</ul>
 
Physical Requirements:
<ul>
<li>
Ability to stand, walk, and move around the restaurant for extended periods.
</li>
<li>
Occasionally lift and carry items up to 20 pounds.
</li>
<li>
Flexibility to work evenings, weekends, and holidays.
</li>
</ul>
 This position is classified as non-exempt under applicable wage and hour laws and is eligible for overtime compensation in accordance with applicable regulations. 
We offer competitive compensation, a welcoming team environment, and opportunities for growth within our restaurant. If you are a hospitality-focused individual who enjoys creating a positive first impression and ensuring an exceptional guest experience, we encourage you to apply. Join our team and be an integral part of delivering memorable dining experiences to our guests!
 
At Cunningham Restaurant Group, we embrace diversity and uphold equal opportunities for all. Our commitment to fairness and inclusivity reflects our core values of Connection, Honesty, Ownership, Respect, Fairness, Kindness, and Opportunity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please join us in fostering an environment where everyone is valued and respected.

Host

<h3>Job Description</h3>
Job Description
Overview
Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Hard Rock Hotel &amp; Casino Tampa can feel more like play than work. This expansive property is the premier entertainment destination of Central Florida &amp; features high stakes table games along with thousands of the hottest slot machines. Owned &amp; operated by the Seminole Tribe of Florida, this electrifying casino destination boasts rock star amenities at its AAA Four Diamond rated hotel ranging from seven award-winning Zagat-rated restaurants, a newly renovated Rock Spa® &amp; Salon and VIP services galore.
Our Commitment to Service:
We don’t have customers, we have Guests. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current &amp; future Guests. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits &amp; a great work environment.
Benefits &amp; Perks:
We offer rockin' benefits that include Medical, Dental, Vision &amp; Life Insurances, 401K, Paid time off, Annual Bonus Opportunity &amp; much more! Please visit <a href="http://www.gotoworkhappy.com/benefits" target="_blank">http://www.gotoworkhappy.com/benefits</a> to see our full list of benefits! 
Appearance:
How we look &amp; appear to each guest provides an important impression of our Company. Non-permitted guidelines include unnatural hair color, visibly explicit or offensive tattoos, facial tattoos, ear piercings that alter the shape and/or size of the ear, any visible body or facial piercings other than two (2) piercings per ear, facial hair longer than ½ inch in length or mustaches that extend past ¼ inch below the upper lip. Please note this list is not all-inclusive, as well as exceptions to these rules may apply for certain departments.
JOB DESCRIPTION
 
Responsibilities
This position is responsible for performing training-related functions for their position &amp; department, as well as standard Front Desk Agent duties.
Essential duties include, but are not limited to:
<ul>
<li>Performing training-related functions, which can include new hire/transfer department orientation, position training and any additional training, as needed</li>
<li>Provide training focused on Forbes standards of service</li>
<li>Registers arriving guests by completing appropriate paperwork and obtaining proper payment information</li>
<li>Settles account balances of departing guests by accepting payment and handling cash drawer</li>
<li>Investigates and resolves general billing discrepancies</li>
<li>Ability to problem solve with little assistance on guest issues</li>
<li>Work with other departments to make guest experience unique to the individual</li>
<li>Engage guests in property promotions and amenities so they best enjoy all the casino/hotel offers during their current and future visits</li>
<li>Responds to guest inquiries concerning entertainment or attractions and provides guests with general information to ensure a pleasant stay in the hotel</li>
<li>Promotes positive public/employee relations at all times</li>
<li>Anticipates guests’ needs and responds to requests and concerns to ensure guest satisfaction</li>
<li>Monitors work areas to ensure cleanliness standards are achieved and customer requests are addressed</li>
<li>Other duties as assigned</li>
</ul>
 
Qualifications
<ul>
<li>High school diploma or general education degree (GED) is required</li>
<li>Minimal 1 year hotel experience at 4-diamond property</li>
<li>Must possess a high degree of interpersonal and customer relations skills necessary to ensure total guest satisfaction</li>
<li>Must have exceptional phone etiquette</li>
<li>Must be able to work standing for long periods of time</li>
<li>Must be technologically savvy and be able to operate and enter information into a computer</li>
<li>Must possess basic math skills necessary to accurately calculate and process guest payments</li>
<li>Must be able to follow procedures in standard situations in which specific steps are involved</li>
<li>Able to exercise judgment on an independent basis</li>
<li>Be articulate and possess a professional appearance and demeanor</li>
</ul>
Work Environment:

<ul>
<li>Duties and responsibilities are typically performed in a restaurant in a fast-paced environment, with constant exposure to general public and excessive noise. Also, there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise.</li>
<li>Must be able to work at a fast pace and in stressful situations.</li>
<li>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 20 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.</li>
</ul>
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Native American Preference Policy:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
Employment Process:
Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to: 
<ul>
<li>Credit Check</li>
<li>Criminal Background Check </li>
<li>Drug Screen </li>
</ul>

Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

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