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<h3>Job Description</h3>
Job Description
With over 85 locations, Dotty's, Stella's Place &amp; Shelby's are Chicagolands' Premier Destinations for Slots and Video Poker. Our three brands, are neighborhood gathering places for adults to enjoy a light meal and video gaming in the comfort of a welcoming and friendly environment.
Description: The Guest Service Host serves as the first point of contact for all guests and vendors visiting our gaming cafes. This versatile role combines multiple responsibilities to deliver exceptional service, ensuring every guest enjoys an outstanding gaming experience. The Guest Service Host is someone who is welcoming, customer-focused, and understands the importance of prioritizing guest satisfaction while maintaining efficient operations. Expectations:
<ul>
<li>Act with integrity and honesty in all work-related duties.</li>
<li>Maintain the operations of the store independently during each scheduled shift. </li>
<li>Maintain a positive work environment for employees, guests, and vendors.</li>
<li>Uphold state, local, and company standards, regulations, and site inspections</li>
<li>Collaborate with fellow employees and managers.</li>
</ul>
Responsibilities:
<ul>
<li>Provide exceptional customer service.
<ul>
<li>Genuinely create memorable experiences for all our guests, every shift, every day, every time.</li>
<li>Anticipate customer needs by actively listening and offering tailored solutions.</li>
</ul>
</li>
<li>Be knowledgeable of vgt machines, games, and features, and how to resolve machine issues.</li>
<li>Enthusiastically promote marketing initiatives consistently to every guest.
<ul>
<li>Accurately document guest activity and records.</li>
</ul>
</li>
<li>Maintain the highest standard of cleanliness and sanitation.
<ul>
<li>Clean and sanitize café and gaming areas, restrooms, kitchen spaces, and common areas maintaining a tidy appearance.</li>
<li>Empty trash bins and ensure proper disposal of waste.</li>
<li>Perform deep cleaning tasks, as needed.</li>
</ul>
</li>
<li>Effectively communicate business needs including but not limited to issues such as guest feedback, broken equipment, and/or low product inventory.</li>
<li>Responsibly manage financial transactions including cash drawer, sales, daily deposits, and tips.</li>
<li>Prohibit underage patrons from purchasing alcohol or gambling by ID'ing every guest, every time.</li>
<li>Actively support liquor, gaming, health, and other regulatory inspectors to ensure compliance and maintain strong professional relationships.</li>
<li>Prepare and serve food and beverage items, ensuring consistent food quality and standards.
<ul>
<li>Sample food items for guests throughout shift.</li>
<li>Record cooler and freezer temperatures each shift.</li>
</ul>
</li>
<li>Successfully complete certification courses within 30 days of hire.
<ul>
<li>Basset, Allergen, sexual harassment, and Illinois Food Manager </li>
</ul>
</li>
<li>Providing a safe environment for staff, guests, and vendors.
<ul>
<li>Locking doors and setting alarms.</li>
<li>Reporting safety hazards or concerns such as torn carpet or defective furniture. </li>
<li>Maintains regular and consistent attendance and punctuality. </li>
<li>Perform other duties as requested by management.</li>
</ul>
</li>
</ul>
Skills and Experience:
<ul>
<li>Must be 21 years of age</li>
<li>Previous customer service experience is preferred. </li>
<li>Must have a reliable form of transportation.</li>
<li>Able to use a touch-sensitive POS system.</li>
<li>Being able to bend, reach, lift and/or carry 15 pounds.</li>
<li>Knowledge of the service environment.</li>
<li>Strong interpersonal skills and the ability to work as part of a team. </li>
<li>Attend meetings and trainings as required by management.</li>
</ul>

Guest Service Host

<h3>Job Description</h3>
Job Description
Homewood Suites by Hilton -Boston/Canton-50 Royall Street, Canton, MA 02021
We are currently looking for a night auditor to join our Team! Our Homewood Suites in Canton has 98 spacious suites with full kitchens. We are just south of Boston, you can easily take the nearby 128 train to Boston. Gillette Stadium and Legacy Place are a 15-minute drive. Less than a mile away is the Blue Hills Reservation and Trillium Brewing. Our guests enjoy a self-serve beer and wine station and complimentary breakfast every morning. The Homewood Suites is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates.
The Night Auditor is the face of the hotel during overnight hours and provides superior service to all guests. Responsibilities include:
<ul>
<li>Greeting guests, complete the check- in/ check-out procedure through the Property management system while obtaining and storing pertinent information.</li>
<li>Handles cash, credit card information and goods at the property.</li>
<li>Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner.</li>
<li>Taking reservations from incoming callers inputs all pertinent information into the hotel management system. Updates and cancels reservations in the system as requested by the guest.</li>
<li>Organizes previous shifts paperwork, closes and balances all room accounts and vouchers, investigates and analyzes out of balance situations, runs trial balance reports and night audit.</li>
<li>Prepares guest folios for express check out.</li>
</ul>
About Buffalo Lodging Associates: 
Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.
What You Bring:
$20/hr
The ideal candidate is one who embodies Buffalo Lodging’s culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows:
<ul>
<li>Customer Service experience, in a hotel setting preferred.</li>
<li>Hilton experience is a plus.</li>
<li>High School diploma or equivalent is preferred.</li>
<li>Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred.</li>
<li>Must have valid drivers license, and acceptable driving history subject to company approval .</li>
<li>Typical Schedule : Overnights, 11 PM- 7 AM Weekend Availability needed</li>
</ul>
What We Offer You: 
At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy and productive. To achieve this, we offer a variety of benefits including the following:
<ul>
<li>Paid Weekly (Every Friday!)</li>
<li>Medical, Dental &amp; Vision Insurance</li>
<li>Competitive 401 (k) Retirement Savings Plan with Generous Employer Match</li>
<li>Paid Vacation and Sick Time</li>
<li>Paid Holidays</li>
<li>Tuition Reimbursement</li>
<li>Flexible Spending Account</li>
<li>Company Paid Life Insurance</li>
<li>Company Paid Short-Term Disability Insurance</li>
<li>Long-Term Disability Insurance</li>
<li>Employee Assistance Program</li>
<li>Hotel Discounts – for You, Your Friends and Family</li>
<li>Wellness Programs</li>
<li>Monthly Employee Appreciation Activities &amp; Events</li>
<li>Learning and Development Opportunities</li>
<li>Employee Referral Program</li>
</ul>

Hotel Night Auditor

<h3>Job Description</h3>
Job DescriptionSalary: $20-$25 DOE 
POSITION SUMMARY
The Administrative Assistant ensures the smooth operation of the front office, supports staff with travel and scheduling needs, and manages supplies, mail, and packages. This role requires strong organizational skills, attention to detail, and the ability to provide professional service to employees, visitors, and vendors.
 
Key Responsibilities
<ul>
<li>Open and secure the office daily, including doors, HVAC, and lighting.</li>
<li>Greet visitors, verify identification for first-time guests, manage the Visitor Log, and issue badges.</li>
<li>Answer and screen phone calls for Executives.</li>
<li>Maintain a clean, organized front office and desk area.</li>
<li>Update the Master Calendar with staff absences and jobsite assignments.</li>
<li>Coordinate with janitorial services and ensure common areas are tidy.</li>
<li>Arrange flights, hotels, and car rentals for staff (excluding Executives), ensuring project manager approval.</li>
<li>Save and organize travel reservations and requests as PDFs; print hard copies as needed.</li>
<li>Track travel expenses in spreadsheets and file documentation until invoices are received.</li>
<li>Process PayPal and AMEX charges according to company procedures.</li>
<li>Maintain updated contact lists and the Master Project List.</li>
<li>Provide document support such as laminating when required.</li>
<li>Distribute mail and prepare purchase requisitions for office, kitchen, and safety supplies.</li>
<li>Monitor inventory and order supplies from approved vendors, comparing pricing when appropriate.</li>
<li>Log orders, attach packing slips, and reconcile invoices before forwarding to Accounting.</li>
<li>Manage incoming and outgoing packages, including scheduling pickups and notifying recipients.</li>
<li>Keep kitchen stocked and organized.</li>
<li>Work closely with the HR team to ensure smooth execution of administrative processes and assist with special projects when required.</li>
</ul>
 
QUALIFICATIONS
Education &amp; Experience
<ul>
<li>High School Diploma, or equivalent.</li>
<li>Prior administrative or office support experience preferred.</li>
<li>Familiarity with scheduling, travel coordination, and supply management is a plus.</li>
</ul>
 
Skills
<ul>
<li>Proficiency with Microsoft Office Suite (Word, Excel, Outlook).</li>
<li>Strong organization and record-keeping abilities.</li>
<li>Professional communication skills, both verbal and written.</li>
<li>Ability to prioritize tasks and manage multiple responsibilities effectively.</li>
<li>Attention to detail and discretion in handling confidential information.</li>
</ul>
 
Physical Requirements
<ul>
<li>Ability to perform routine office tasks and maintain a tidy workspace.</li>
<li>Comfortable handling and packages; must request assistance for heavy items.</li>
</ul>
 
BENEFITS
<ul>
<li>Competitive Rates</li>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>401k </li>
</ul>
 
*This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice based on the needs of the department and company. To perform this job successfully, the perfect candidate will possess a proficient level of the knowledge, skills and abilities listed within this description. Please note, this document does not create an employment contract, implied or otherwise with the company.

Front Desk Receptionist

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>401(k)</li>
<li>Employee discounts</li>
<li>Free uniforms</li>
<li>Opportunity for advancement</li>
<li>Training &amp; development</li>
</ul>
 Premier Martial Arts has been in business for more than 20 years, and since our founding in 1998 we have helped thousands of students of all ages realize their full potential. Premier Martial Arts delivers a best-in-class martial arts experience that helps our students develop the personal skills that are necessary to build a successful life. Our mastery of teaching martial arts over the past two decades is evident in our structured and thorough curriculum, which is standardized across our 100+ locations across the United States, Canada and England. Our curriculum focuses on character development far beyond the importance of self-defense. We teach our young students how to respect their elders, how to be accountable, how to focus and how to stay in shape in a fun and exciting atmosphere. We empower our adult students with the self-confidence to overcome anxieties and trauma, in an environment that fosters inclusion and social belonging. Responsibilities 
<ul>
<li>Lead Calling/Appointment Setting</li>
<li>Running Point of Sale Software</li>
<li>Networking with parents and members to build relationships</li>
<li>Assistant with social and marketing activities</li>
<li>Keeping front area organization and presentable</li>
</ul>
Classroom Floor Duties: 
<ul>
<li>Greeting students</li>
<li>Helping kids sign into class</li>
<li>Lead Student Creeds</li>
<li>Helping kids find and put on sparring gear</li>
<li>Walking the lines, making small corrections</li>
<li>Keeping kids focused and on task</li>
<li>Learning the class plans, line ups, drills, and communications a head instructor uses</li>
<li>Able to give mat chat</li>
<li>Perform the Cycle of Instruction</li>
<li>Constantly putting bags and pads back neatly to keep the floor organized and neat</li>
<li>Assist in motivating and building professional relationships with the students and families</li>
<li>Working towards being able to teach classes on their own or with another assistant</li>
</ul>
 Qualifications 
<ul>
<li>Enjoying talking with kids and families</li>
<li>Comfortable communication with members/prospects via phone/texting/emailing</li>
<li>A desire to serve others and empower people</li>
</ul>
Benefits/Perks 
<ul>
<li>Free Adult Membership</li>
</ul>

Administrative Front Desk

<h3>Job Description</h3>
Job DescriptionJoin Our Team at Events Nationwide! Apex Petroleum is seeking a dynamic, personable Booth Host/Hostess to represent our brand at conferences, conventions, and industry seminars. Help us create a strong presence, engage attendees, and promote Apex products while generating valuable business leads. Key Responsibilities Welcome and engage visitors at the Apex booth. Promote Apex Petroleum products and services confidently. Set up and break down booth displays. Collect business cards and attendee contacts for the Sales Department. Travel for events, sometimes on short notice. Qualifications Strong communication and people skills. Confident, outgoing, and professional demeanor. Ability to promote and sell in a fast-paced environment. Experience in events, hospitality, or sales preferred. Compensation $50 per hour $400 bonus for each new customer account that begins purchasing from Apex 
This is a remote position.

Booth Host/Hostess - Event Brand Ambassador

<h3>Job Description</h3>
Job Description

Paducah, KY
We are seeking a friendly, energetic and dependable Front Desk Manager to join our team of professionals! The scope of this position is to oversee the front office operations while ensuring guest satisfaction and revenue optimization through check in, check out and attentive coordination of hotel services for the guest.
Salary: $35,000 per year
Responsibilities of Front Desk Manager Include:
<ul>
<li>Responsible for the interviewing, hiring, counseling and evaluation of all front office and reservations staff</li>
<li>Training, evaluating and scheduling of Guest Service Representatives</li>
<li>Supervise reservations, group information and functions</li>
<li>Responsible for the weekly forecasting of rooms and revenue for all hotel departments.</li>
<li>Assist in the budgeting process and help to ensure compliance.</li>
<li>Participate in daily and weekly revenue meetings giving input and information</li>
<li>Registers guest into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check in and out, and VIP arrivals; becomes informed of events/functions in the hotel during the shift.</li>
<li>Checks guests out of the hotel; processes customer payments according to established policies and procedures</li>
<li>Respond to guest requests promptly </li>
<li>Resolves minor guest complaints to the satisfaction of the customer </li>
<li>Confirms guest reservations or coordinates with reservations</li>
<li>Maintains the budget for the front desk by proper scheduling and ordering of appropriate office products as needed and budgeted for</li>
<li>Assists in the interviewing and hiring of GSRs by screening applications, preparing behavioral interview questions, employment screening, reference checks and participating in the interview and follow up interview process.</li>
<li>Prepare accurate and timely GSR evaluations and provide consistent feedback to GSRs performance</li>
<li>Ensure GSR behavior is abiding to employee handbook</li>
<li>Mentor, train and maintain consistency in knowledge of front office operations.</li>
<li>Implement new programs and policies</li>
<li>Spearhead and direct guest service action plans</li>
<li>Communication with the revenue manager for revenue strategies</li>
<li>Monitor selling strategies as communicated with the revenue manager</li>
<li>Maintain department budgeted goals and expenses</li>
<li>Balance sales daily</li>
<li>Answer and assist with inquiries pertaining to hotel services</li>
<li>Assist in scheduling and facilitating classes for all new hotel hires</li>
</ul>
Skills:
<ul>
<li>Exceptional people/interactive skills</li>
<li>Leadership/Supervisory abilities</li>
<li>Strong communication skills and processes</li>
<li>Capability of utilizing operating systems and computers</li>
<li>Possess high level of energy, creativity and enthusiasm </li>
<li>Excellent oral and written skills and communications</li>
</ul>
Education / Experience:
<ul>
<li>High school diploma or equivalent</li>
<li>Minimum of 3 years of guest service experience</li>
<li>Minimum of 2 years of management experience</li>
<li>Competent knowledge of all functions of the job with or without reasonable accommodations</li>
</ul>

Front Desk Manager

<h3>Job Description</h3>
Job DescriptionDescription:
Provides excellent guest service in an efficient, courteous professional manner; follow LBA standards of friendly hospitality while adhering to guidelines and procedures. Execute selling strategies to enhance the hotel revenue.
 
Responsible for the total front office operations: Acts as Manager on Duty as needed, responds immediately to guest requests, represents the hotel in the morning and afternoon hours, maintains thorough communication with management staff.
 
PREREQUISITES
Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances.
<ul>
<li>Experience in service, sales, telesales or guest relations type of industry preferred</li>
<li>High school diploma or equivalent of same</li>
</ul>
 
SUMMARY OF ESSENTIAL JOB FUNCTIONS
<ul>
<li>Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.</li>
<li>Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted.</li>
<li>Must be able to stand for eight hours, bend, stretch, reach.</li>
<li>Must be able to see and hear.</li>
<li>Must be able to communicate with other associates and/or guests.</li>
</ul>
 
Requirements:
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Knowledge:
<ul>
<li>Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts.</li>
<li>Frequent Stay Program</li>
<li>Reservations procedures including cancellations and “walking” guest</li>
<li>Phone etiquette and answering procedures</li>
<li>Area shopping, dining, entertainment and travel directions to assist guest inquiries.</li>
<li>Daily hotel operations, check daily events, bulletin boards and be up to date on changes, new procedures and events.</li>
<li>Manager on Duty functions when necessary or as scheduled</li>
</ul>
 
Skills:
<ul>
<li>Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment and make change.</li>
<li>Proficient in written and verbal English</li>
<li>Problem solving and conflict resolution skills</li>
</ul>
 
Abilities:
<ul>
<li>Multi task, remain associate and guest service centric.</li>
<li>Communicate with guests, co-workers receiving and transmitting mail, phone and written messages and relay pertinent information using communication log books. </li>
<li>Assist with guest issues with professionalism, maintaining hospitable attitude</li>
</ul>
 
SPECIFIC RESPONSIBILITIES
<ol>
<li>Greet and register guests, provide room assignments, maintain guest privacy, and accommodate special request when possible.</li>
<li>Promote and sell services/amenities of the hotel.</li>
<li>Promote repeat business by offering to take future reservations and providing recommendations for alternate same brand-type products.</li>
<li>Be aware of potential sales leads and contacts thorough guest interaction. Report information to the appropriate individual.</li>
<li>Keep housekeeping and other departments informed of any special requests, late check-outs, and special needs areas.</li>
<li>Check all credit cards for validity before the end of the shift.</li>
<li>Learn and utilize PMS.</li>
<li>Ensure all cash, check and miscellaneous departments are in balance at shifts end.</li>
<li>Assist in other areas: F &amp; B, cleanliness of property wherever assistance is needed for guest satisfaction. </li>
<li>Help maintain a clean and professional lobby, dining area; dusting vacuuming, cleaning tables, etc.</li>
<li>Have a thorough working knowledge of emergency procedures.</li>
<li>Practice safety standards at all times and be alert to hazardous conditions. Report or correct any hazardous conditions immediately.</li>
<li>Report any unusual occurrences or request to the manager.</li>
<li>Maintain certification from a responsible</li>
<li>Utilize Service Recovery Log and other necessary communication logs from shift to shift.</li>
<li>Maintain stock/cleanliness in the market area.</li>
<li>Where applicable, follow approved laundry procedures, ensure understanding of operation of washers and dryers. Assist with folding linen accord to proper standards.</li>
<li>Other duties as assigned, including assisting in other departments such as laundry, housekeeping or food and beverage.</li>
</ol>
 
WORKING CONDITIONS/SPECIAL REQUIREMENTS
<ul>
<li>This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work.</li>
<li>Standing, walking for long periods of time while maintaining a friendly professional image. </li>
<li>May be required to work any day/shift, including weekends.</li>
</ul>
 
POSITIONS FOR POSSIBLE ADVANCEMENT
<ul>
<li>Assistant General Manager</li>
<li>Guest Service Manager</li>
<li>Guest Service Supervisor</li>
</ul>
 
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

Guest Service Representative

<h3>Job Description</h3>
Job DescriptionDescription:
Position Summary:
The community concierge is the first contact for all visitors as well as the support person for administrative tasks. This position requires creating an excellent experience for everyone who enters and/or calls the community through professionalism, hospitality, and courtesy. Additionally, this position requires organization, multi-tasking and basic computer skills. 
Essential Functions:
<ul>
<li>Answers incoming calls, both internally and externally, in a warm, pleasant and professional manner </li>
<li>Ensures that all messages are relayed promptly to the intended person </li>
<li>Maintains current visitor log </li>
<li>Greets all visitors, residents, family members and associates in a warm and inviting manner on the phone and by standing and walking around the desk for anyone entering the community </li>
<li>Ensures that the reception areas are clean, hospitable, and inviting. </li>
<li>Ensures the compliance of all concierge team standards and first impression captain standards for the community entrance from the driveway entrance (s) through the lobby </li>
<li>Responsible for creation and maintenance of resident face sheets utilizing the Yardi system o Inputs resident information for faces and uploads resident photograph </li>
<li>Updates information as it changes and ensures updated face sheet is distributed to all appropriate locations </li>
<li>Current resident face sheets should be kept in the following locations: Van Book, Resident Medical </li>
</ul>
Record, Business Office File and the Emergency Book
<ul>
<li>Inputs data related to resident assessments into the Yardi system as directed by the Executive Director and Director of Resident Care </li>
<li>Inputs all work orders received into the Direct Supply TELS system </li>
<li>Ensures all issues or concerns related to an inviting environment and hospitable atmosphere are shared with the First Impressions Captain, Director of Maintenance and Executive Director. This includes, but is not limited to: o Driveway entrance (s) o Roadway to community entrance o Front Porch/Entry o Lobby o Hospitality Room o Reception Area </li>
<li>Ensures proper “Show Ready” appearance of all areas listed above. </li>
<li>Possess and maintain knowledge of the community, its benefits, service provided, the residents and associates </li>
<li>Be able to assist the Dir. of Community Relations and/or Dir. of Sales with inquiries when necessary </li>
<li>Assists Business Office Manager with administrative support as needed including, but not limited to: </li>
<li>Executive Director Credit Card Summary o Petty Cash Maintenance and Reconciliation o Deposits into Yardi o Checkbook Maintenance o Purchase journal at end of month o Key in Accounts Payable </li>
<li>Offers refreshments to visitors and make them feel welcome and comfortable </li>
<li>When interacting with residents and/or family members, is mindful of the Residents’ Rights to Privacy </li>
<li>Coordinates appointments for residents requesting transportation, hairdressing, or other services – keeping accurate records pertaining to resident charges for such services </li>
<li>Collects the residents’ mail and prepares it for distribution. </li>
<li>Performs community mail duties such as receiving and sending packages </li>
<li>Assists with preparing community brochure packets when necessary and keeps an ample supply at the reception area </li>
<li>Keeps interaction with co-workers to a minimum maintaining professionalism in lobby area </li>
<li>Assist the community Executive Director and/or other departments with additional administrative duties as assigned by supervisor </li>
<li>When using a company computer follows company guidelines on proper computer usage </li>
<li>Dresses professionally and is in uniform. </li>
<li>Maintains professional decorum at all times. </li>
<li>The ability to work in a safe and alert manner </li>
<li>The ability to take ownership for associate’s safety and the safety of the residents </li>
<li>Must disclose any medication that might impair associate’s ability to perform the job safely or competently. </li>
</ul>
Non-Essential Functions:
<ul>
<li>Leads by example exhibiting the CORE Values through servant leadership </li>
<li>Encourages teamwork and promotes company philosophy </li>
<li>Attends required community meetings and participates Life Enrichment activities when able </li>
<li>Completes all required courses in adherence with HRA University </li>
<li>Is prompt and able to perform the required duties of the position on a regular, predictable basis </li>
<li>Becomes familiar and understands how to report a missing person using the Safe Return program or equivalent </li>
<li>Becomes familiar and understands the steps for fire evacuation </li>
<li>All associates are responsible for maintaining a safe and secure environment for all community residents </li>
</ul>
 
Requirements:
Qualifications/Skills/Educational Requirements:
<ul>
<li>Must have a high school education </li>
<li>Must be able to communicate effectively </li>
<li>Must possess excellent customer service skills </li>
<li>Must possess an understanding and ability to demonstrate hospitality to all community visitors </li>
<li>Must have patience, tact, cheerful disposition and enthusiasm at all times </li>
<li>Must possess basic computer usages and data entry skills </li>
<li>Knowledge of Microsoft Office applications preferred </li>
<li>Able to communicate effectively with all levels of management, associates, residents, family members, and outside contacts </li>
<li>Must possess a passion to work with and around senior citizens </li>
</ul>

Concierge Part-Time

<h3>Job Description</h3>
Job DescriptionJob Description:
As a Front Desk Attendant at Kelly Inn, you will be the first point of contact for our guests. Your primary responsibility will be to provide top-notch customer service to ensure a positive and memorable experience for all visitors. Your duties will include:
<ul>
<li>Greeting guests with a friendly and welcoming attitude</li>
<li>Assisting guests with check-in and check-out processes</li>
<li>Answering phone calls and responding to guest inquiries</li>
<li>Handling reservations and room assignments</li>
<li>Providing information about hotel amenities and local attractions</li>
</ul>
Qualifications:
The ideal candidate for this position will possess the following qualifications:
<ul>
<li>Excellent communication and interpersonal skills</li>
<li>Strong attention to detail and organizational abilities</li>
<li>Ability to work effectively in a fast-paced environment</li>
<li>Previous customer service experience is preferred</li>
<li>Flexibility to work various shifts, including evenings, weekends, and holidays</li>
</ul>
Position is currently part-time but can expand to full-time.
 #hc209246

Front Desk Attendant

<h3>Job Description</h3>
Job DescriptionDescription:
About Us: At Conservative Care Occupational Health (CCOH), we provide comprehensive occupational medicine and urgent-care services designed to keep employees healthy, safe, and work-ready. Our team takes pride in delivering exceptional, compassionate care with professionalism and efficiency.
We’re looking for a Medical Front Desk Receptionist who will play a vital role in providing a welcoming, organized, and patient-focused experience for everyone who walks through our doors, as well as will need to have Medical Assisting experience/certifications to help out with back of house.
 
Position Summary: As the first point of contact for patients and visitors, the Medical Front Desk Receptionist ensures our clinic’s front-office operations run smoothly and professionally. You’ll manage check-in/check-out, scheduling, insurance verification and payment collection — all while fostering a positive atmosphere and supporting the clinical team.
 
What You'll Do:
<ul>
<li>Greet patients and visitors warmly and professionally, ensuring a positive first impression.</li>
<li>Manage check-in and check-out processes: schedule appointments, verify demographics and insurance, update records.</li>
<li>Answer and route phone calls, respond to inquiries and support front-desk communication.</li>
<li>Collect co-payments, outstanding balances and insurance details accurately, maintaining financial integrity.</li>
<li>Maintain a clean, organized reception area and ensure documentation is properly scanned/entered into the EHR.</li>
<li>Assist with administrative tasks such as filing, faxing, data entry and supporting the clinic team.</li>
<li>Coordinate with medical staff to optimize patient flow and communication.</li>
<li>Uphold patient confidentiality per HIPAA, and contribute to an efficient, respectful clinic environment.</li>
<li>Assist when needed in back of house with taking vitals, checking rooms, and assisting the provider with any needs.</li>
</ul>
Clinic Schedule
Our Springdale clinic operates Monday through Friday, 7:00 AM – 5:00 PM with no weekend or holiday hours. This position is full-time, 40 hours per week.
 
Benefits &amp; Perks
<ul>
<li>Comprehensive health, dental, and vision insurance.</li>
<li>Paid Time Off (PTO) and paid holidays.</li>
<li>401(k) retirement plan with company match.</li>
<li>No weekend or evening shifts — maintain work/life balance.</li>
<li>Opportunities for growth and advancement within the company.</li>
<li>Supportive team culture and professional development resources.</li>
</ul>
Requirements:
Minimum Qualifications:
<ul>
<li>High school diploma or equivalent required.</li>
<li>Strong verbal and written communication skills; able to interact professionally with patients, providers and team members.</li>
<li>Excellent organizational skills and ability to multitask in a fast-paced environment.</li>
<li>Proficiency with Microsoft Office (Word, Excel) and comfortable learning EHR software.</li>
<li>Ability to handle sensitive and confidential information with discretion.</li>
<li>Professional appearance and demeanor, and a customer-service mindset.</li>
<li>Active MA certification</li>
</ul>
Preferred Qualifications:
<ul>
<li>2+ year of front-desk, receptionist or medical office experience.</li>
<li>1+ year of medical assistant experience.</li>
<li>Familiarity with electronic health record systems and basic medical/insurance terminology.</li>
<li>Bilingual in Spanish and English.</li>
<li>Training or certification in medical administration (e.g., CMAA) or relevant coursework.</li>
<li>Previous experience in a clinic or healthcare environment where scheduling, insurance verification and patient registration were key functions.</li>
</ul>
 
Join Our Team
If you’re organized, people-focused, and ready to make a meaningful impact in a growing healthcare organization, we’d love to hear from you. Apply today and become part of a team that truly values care — for our patients, our partners, and each other.

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