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<h3>Job Description</h3>
Job DescriptionUnited Talent Staffing is looking for a Case Manager / Front Desk Coordinator in the Morgantown, WV area. This person will be responsible for overseeing patient case management functions while ensuring the front desk operates efficiently, professionally, and in alignment with established protocols. This role serves as a key patient liaison, supporting documentation, financial agreements, scheduling, and daily front desk operations to ensure a positive patient experience and smooth clinic workflow. Key ResponsibilitiesCase Management &amp; Patient Support
<ul>
<li>Collect and maintain accurate patient histories.</li>
<li>Review and manage ROF and financial agreements.</li>
<li>Complete write-ups and provide documentation support.</li>
<li>Serve as a primary point of contact for patients, ensuring clear communication and high-quality customer service.</li>
<li>Act as a patient liaison to support continuity of care and patient satisfaction.</li>
</ul>
Front Desk Operations
<ul>
<li>Perform all front desk duties, including patient check-in and check-out.</li>
<li>Schedule, multi-schedule, and reschedule appointments following established protocols and scripts.</li>
<li>Conduct appointment confirmation calls and missed appointment follow-ups within 15 minutes of scheduled appointment time.</li>
<li>Maintain and manage maintenance cards.</li>
<li>Record daily and weekly statistics.</li>
<li>Process over-the-counter collections and ensure accuracy.</li>
<li>Pull, prepare, and maintain patient charts and files.</li>
<li>Monitor and respond promptly to emails and voicemail messages.</li>
<li>Complete nightly collections and balancing.</li>
<li>Log and track Groupon’s and related data.</li>
<li>Maintain statistical logs and required reporting.</li>
<li>Perform light housekeeping duties to ensure a clean and professional front desk environment.</li>
</ul>
Pay &amp; Schedule
<ul>
<li>Pay Range: $17.00 – $20.00 per hour, based on experience</li>
<li>Monday: 10:15 am – 6:30 pm</li>
<li>Tuesday: 7:00 am – 4:00 pm</li>
<li>Wednesday: 7:00 am – 6:30 pm (1 hour lunch break 12pm-1pm)</li>
<li>Thursday: 10:15 am – approximately 7:30 pm</li>
<li>Friday: 7:00 a.m. – 2:00 p.m.
<ul>
<li>Closing time may vary based on the last patient’s treatment completion</li>
</ul>
</li>
</ul>
Objectives
<ul>
<li>Operate an efficient, organized, and professional front desk.</li>
<li>Effectively manage patient flow while creating a welcoming and positive patient experience.</li>
<li>Ensure optimal patient care and exceptional customer service at all times.</li>
<li>Maximize over-the-counter collections.</li>
<li>Support practice growth by assisting with marketing efforts and increasing new patient flow.</li>
</ul>
Perks and benefits:
<ul>
<li>Weekly pay via direct deposit or pay card</li>
<li>Unlimited Referral Bonuses! For every new Associate you refer that works 40 hours you will receive $40, and once they work 100 hours you will receive an additional $100. There is no cap on how much referral money you can earn!</li>
<li>Medical (after 60 days on assignment)</li>
</ul>
How to apply: To schedule an immediate interview call 304.225.1199, or you can apply directly at Current Jobs - United Talent Staffing Services (utalent.com) EEO

Case Manager / Front Desk Coordinator

<h3>Job Description</h3>
Job Description
Welcome to the part-time Hotel Front Desk Clerk position at Hilton Garden Inn Ogden! We're searching for someone who's outgoing, enthusiastic, and passionate about hospitality and customer service. Imagine being the face of our hotel, and the first person our guests see when they arrive!
This entry-level position enjoys competitive pay, starting at $13.50/hour, and fantastic benefits such as our Hilton Travel program. Join us and become a vital part of our hospitality team!
WHO WE ARE
Hilton Garden Inn Ogden offers a prime location less than a mile from historic Union Station, with quick access to I-15, restaurants, and entertainment. Guests love our indoor pool and whirlpool where they can relax and unwind after a long day of exploring. For those seeking outdoor adventure, we're just a 20-minute drive from Snowbasin for hiking or skiing. And when it comes to dining, we've got guests covered with delicious breakfast and dinner served in the Great American Grill, and snacks available 24/7 in the Pavilion Pantry.
But it's not just our amazing amenities that make us special - we're also proud to be a part of the Hilton family, which has been named the #1 place to work three years in a row! So if you're looking for a career in hospitality, there's no better place to start than with us. Come join our team and experience all the perks of working for a top-rated hotel brand!
A DAY IN THE LIFE OF A HOTEL FRONT DESK CLERK
As an entry-level Hotel Front Desk Clerk, you are responsible for providing exceptional customer service to our guests. This includes checking in and out guests, handling their inquiries and complaints, processing payments, and answering phone calls. You work during the day, but your schedule is flexible.
A typical day may involve updating room availability, assisting guests with luggage, sending faxes or emails, and promoting our hotel amenities. As a naturally outgoing person, you love getting to chat with guests from all over the world!
The schedule for this part-time position is Tuesday - Thursday, 3:00 pm - 11:00 pm.
WHAT IS REQUIRED?
<ul>
<li>18+ years of age</li>
<li>Ability to stand for long periods of time</li>
<li>Good written and verbal communication skills</li>
</ul>
No experience is required for this entry-level role! If you're friendly and able to provide exceptional customer service to every guest, we want to hear from you!
ARE YOU READY TO JOIN OUR TEAM?
If you think this part-time job is a fit for what you are looking for, then applying is a snap. The entire application process should take you less than 3 minutes to complete. Good luck!
Location: 84401
 Job Posted by ApplicantPro

Hotel Front Desk Clerk

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Dental insurance</li>
<li>Employee discounts</li>
<li>Flexible schedule</li>
<li>Free food &amp; snacks</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul>
 We are looking for a Lead Server who is responsible for leading the day-to-day operations of the store in the absence of the General Manager and otherwise supports the General Manager in all facets of running the store. The Lead Server is responsible for ordering supplies and scheduling labor. Also, the manager is responsible for managing and overseeing all processes within the store. The Lead Server ensures an exceptional customer experience Activities &amp; Responsibilities: 
<ul>
<li>Ensure the restaurant front and sidewalk are clean and presentable.</li>
<li>Conduct pre-shift briefings with servers</li>
<li>Play music at an appropriate volume based on the dining room noise.</li>
<li>Post the servers &amp; side worksheet and stock stations with necessary supplies (POS, to-go items).</li>
<li>Complete cleaning tasks and ensure counters are polished.</li>
<li>Maintain a comfortable temperature and suitable ambiance.</li>
<li>Foster an environment of trust and respect among staff.</li>
<li>Communicate daily specials to the team and display them.</li>
<li>Distribute tasks fairly during each shift.</li>
<li>Oversee team performance and ensure efficiency.</li>
<li>Assess team members &amp; abilities to promote satisfaction and workflow.</li>
<li>Adjust server hours to maximize labor efficiency as needed.</li>
<li>Ensure food quality and presentation meet standards and communicate with the BOH as necessary.</li>
<li>Train new hires and offer development opportunities for experienced staff.</li>
<li>Provide feedback and recognition throughout the shift.</li>
<li>Promote teamwork with hands-on leadership.</li>
<li>Manage no-show situations effectively.</li>
<li>Follow employee break time and time clock procedures.</li>
<li>Handle incident reports and foodborne illness issues.</li>
<li>Deliver exceptional customer experiences.</li>
<li>Welcome guests and address complaints promptly.</li>
<li>Monitor business fluctuations for smooth service.</li>
<li>Resolve customer issues and approve exceptions to policy.</li>
<li>Assist in cashiering and dishing orders as needed.</li>
<li>Open and close registers, count drawers, and resolve discrepancies.</li>
<li>Process discounts, comps, and voids according to policy.</li>
<li>Adhere to cash handling and reconciliation procedures.</li>
<li>Perform supervisory-level POS tasks.</li>
<li>Provide change or smaller bills from the safe when necessary.</li>
</ul>

Lead Server

<h3>Job Description</h3>
Job DescriptionDescription:
Job Overview:
As Front Desk Associate you will play a key part in creating a great place to work – and workout – for both your team and members. Empowered as a Mood Lifter, you will greet each of our members with ear-to-ear smiles, over-the-top enthusiasm and pretty much know everyone in the club by name. You will consistently go above and beyond to ensure high-quality service delivery.
Responsibilities:
<ul>
<li>Greet every member and guest with enthusiasm and a smile</li>
<li>Tour potential members around the club with the goal of signing up the person for a membership</li>
<li>Sign members up for startup sessions with Blink Personal Trainers</li>
<li>Answer phone calls in a professional and energetic manner</li>
<li>Execute all opening/closing operational procedures to ensure the club runs smoothly</li>
<li>Handle member requests and concerns with professionalism and a sense of urgency</li>
<li>Actively participate in ensuring the club is spotless including frequent bending, lifting, and walking around the club to organize equipment and straighten up</li>
<li>Maintain regular and punctual attendance</li>
</ul>
 
 
Requirements:
Qualifications:
<ul>
<li>Enthusiastic, energetic, friendly and personable</li>
<li>Excellent verbal and written communication skills</li>
<li>Able to lift and move gym equipment weighing 15-20 lbs frequently and 45 lbs occasionally</li>
<li>Able to remain in a stationary position at the front desk for the majority of the workday</li>
<li>World class customer service skills</li>
<li>Works hard, multi-tasks and is a problem solver</li>
<li>Passion for fitness</li>
</ul>
Compensation &amp; Benefits:
<ul>
<li>Career Advancement opportunities</li>
<li>Complimentary gym membership</li>
<li>Medical, Dental, and Vision plans, if work 30 or more hours on average weekly</li>
<li>401(k) Retirement savings plan</li>
<li>Fun working environment!</li>
<li>Pay Transparency: $15.49/hr</li>
</ul>
 
About Blink Fitness (PureGym Group)
The PureGym Group is a leading gym operator headquartered in the UK, boasting over 600 locations and more than 2 million members worldwide. We're thrilled to announce our expansion into the United States! Our commitment to providing high-quality, affordable gyms for everyone, everywhere, remains unwavering.
Our mission to inspire healthier nations has made us the UK's favorite gym, and now, an international success story. With our unique "Everybody Welcome" approach, we create a friendly, warm, and inclusive environment for all our employees and members.

Front Desk Associate

<h3>Job Description</h3>
Job Description
Front Desk / Spa Concierge 
Woodland Hills- Burke Williams Spa 
Part Time 
 
Our Mission: 
We exist to transform your day. 
 
Why Burke Williams? 
We are a family-owned business committed to taking care of you while you take care of our guests providing them with the highest level of customer service. Open for almost 40 years, Burke Williams demonstrates stability, so even in the toughest times, you can focus on doing what you do best. 
 Join Our Team as a Front Desk Agent / Spa Concierge At Burke Williams, we believe in more than just service - we believe in connection, transformation, and creating unforgettable experiences. As the first and last point of contact, you set the tone for each guest's journey, ensuring they feel valued, heard, and cared for from the moment they arrive.
We're looking for warm, personable and service-driven individuals who thrive in a luxury wellness environment designed for all who need rest. If you have a passion for people, a talent for sales, and a desire to truly make a difference, we invite you to become a part of something truly meaningful.
What We Expect from You 
<ul>
<li>
Create Meaningful Experiences - Anticipate guests' needs and ensure every interaction is warm and welcoming. 
</li>
<li>
Engage &amp; Serve - Build genuine connections, earning trust while guiding guests through membership programs, gift cards, spa services, and retail offerings to enhance their self-care journey. 
</li>
<li>
Lead with Expertise - Confidently recommend services and products that align with guests' needs, turning moments into meaningful sales. 
</li>
<li>
Ensure Smooth Operations - Oversee check-ins, transactions and scheduling while maintaining a seamless, organized and inviting spa environment. 
</li>
<li>
Collaborate &amp; Communicate - Serve as a key connection between guests, team members and leadership to support efficiency and excellence. 
</li>
<li>
Give Back &amp; Inspire - Support our community outreach through the Blue Heart Warrior initiative and Hands for Hope Foundation, bringing wellness and healing to those in need.
</li>
</ul>
Who You Are
<ul>
<li>
People-Centered &amp; Passionate - You find joy in connecting with others, understanding their needs, and making a meaningful impact on their wellness journey. 
</li>
<li>
Detail-Oriented &amp; Intuitive - You notice the small things that make a big difference and go the extra mile without being asked. 
</li>
<li>
Sales-Savvy &amp; Solution-Driven - You have an innate ability to guide guests toward the right services and products while meeting sales goals with integrity. 
</li>
<li>
Committed to Excellence - You hold yourself to a high standard, take pride in your work and thrive in a team-oriented, professional environment. 
</li>
<li>
Open-Minded &amp; Inclusive - You believe in serving all individuals with kindness warmth and without judgement. 
</li>
<li>
Flexible &amp; Dependable - You're available to work evenings, weekends, and holidays as needed to ensure guests receive the best experience possible.
</li>
</ul>
 Position Requirements
<ul>
<li>
Complete Front Desk Training at Burke Williams Training Facility
</li>
<li>
Be able to work in multiple departments (Concierge, Front Desk, Spa Attendant)
</li>
<li>
Ability to stand, walk for 95% of shift, and lift items for organizing and cleaning the spa and retail areas.
</li>
</ul>
Pay &amp; Benefits:
<ul>
<li>
Starting at $19/HR
</li>
<li>
Complimentary spa services, chiropractic care, and wellness benefits
</li>
<li>
Generous product and retail discounts, including the H2V gratis program
</li>
<li>
Handcrafted paid training program to set you up for success
</li>
<li>
Medical, Dental and Vision Benefits for full-time employees
</li>
<li>
401K Retirement Savings Plan to invest in your future
</li>
<li>
Opportunities for growth, regular reviews and performance-based raises
</li>
</ul>
Ready to Elevate the Guest Experience?
If you are driven by service, connection and creating memorable moments, we'd love to meet you. Apply today and take the first step toward a career where your passion meets purpose.
<ul>
<li></li>
</ul>
 
At Burke Williams, we don't just accept differences-we celebrate it! Burke Williams is proud to be an equal opportunity workplace. We are committed to equal employment opportunities regardless of race, color, national or ethnic origin, ancestry, religion, sex, sexual orientation, age, gender identity and/or gender expression, citizenship, pregnancy, medical condition, marital status, physical and mental disability, military and Veteran status, and any other characteristic protected by law. Burke Williams provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans With Disabilities Act and applicable local laws. If you require accommodation, please call us or send us an email at <a href="mailto:accessibility@burkewilliams.com" target="_blank">accessibility@burkewilliams.com</a>.
We will consider qualified applicants with criminal histories in a manner consistent with all applicable federal, state, and local laws, including the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance. Keywords: Front Desk | Guest Experience | Customer Service | Hospitality | Spa Concierge | Luxury

Front Desk

<h3>Job Description</h3>
Job DescriptionDescription:
Does the idea of earning unlimited commission plus a generous bonus drive you to want to succeed?
Are you looking to put your talent for sales and love of the beauty industry to good use? 
Do you thrive in a fast-paced, results-driven team environment?
If so, WE’VE GOT YOUR NEXT GREAT CAREER OPPORTUNITY!
We are a dynamic professional salon service committed to providing guests with a first-class waxing experience. As a Guest Service Associate at European Wax Center, you will use your expertise and product knowledge to ensure every moment is an opportunity for confidence! Our comprehensive training will provide you with all the tools you need, and to show our appreciation, we offer competitive pay and performance incentives throughout your career.
In this role you will:
<ul>
<li>Assess guest needs and provide information on product features and Wax Pass benefits.</li>
<li>Achieve company sales goals on a daily, monthly, and annual basis. </li>
<li>Receive the tools you need to become a rockstar sales associate and maximize your income.</li>
<li>Turn your passion for the beauty industry into a rewarding career with excellent growth potential.</li>
</ul>
With your help, we’ll give our guests a reason to Walk In, and Strut Out.
Wax Center Partners/European Wax Center is one of the fastest-growing beauty franchises in the country! Don’t miss the opportunity to be part of one of the largest and most reputable companies in the beauty industry! 
<a href="http://www.waxcenterpartners.com" target="_blank">www.waxcenterpartners.com</a> 
WHAT’S IT LIKE BEING PART OF EUROPEAN WAX CENTER?
<ul>
<li>We Care About Each Other</li>
<li>We Do The Right Thing</li>
<li>We Delight Our Guests</li>
<li>We Have Fun While Being Awesome</li>
</ul>
WHAT’S IN IT FOR YOU?
<ul>
<li>401(k) Retirement Savings Plan</li>
<li>Medical, Dental, Vision, and Disability Insurance</li>
<li>Paid Time Off</li>
<li>Discounts on waxing services and retail products</li>
<li>Free waxing during Wax Associate Training</li>
<li>Best-in-class training and continuous education</li>
<li>Advancement opportunities for those wanting to further their career</li>
<li>A fun, well-managed work environment</li>
</ul>
Requirements:
WHAT WE’RE LOOKING FOR:
<ul>
<li>A reliable go-getter with an understanding of the sales process</li>
<li>A passion for sales excellence through education; sales experience is strongly preferred but not required. If you are outgoing and personable, we have an amazing training program!</li>
<li>Ability to responsibly open and close the center; this is a key holder position!</li>
<li>Willingness to work a flexible schedule, including mornings, evenings, and weekends</li>
<li>Someone outgoing, self-sufficient, and motivated</li>
<li>Talent for providing exceptional customer service.</li>
<li>A professional appearance at all times</li>
<li>An Associate who takes pride in their work and will uphold Wax Center Partners/European Wax Center core values</li>
</ul>

Guest Service Associate

<h3>Job Description</h3>
Job DescriptionRed Lion Hotel is looking for a Front Desk Supervisor to work with us for our PM shift. Come join the Carter family! JOB DESCRIPTION: The Front Office Supervisor will be responsible for ensuring the completion of daily tasks related to Front Office Operations and will commit to delivering outstanding guest service. The Front Office Supervisor will be responsible for supervising team member performance while maintaining hotel standards and expectations of service delivery. They will oversee the check in and check out process, lobby traffic, luggage assistance, and must understand rates and availability. Additional duties include but are not limited to scheduling, training, discipline, and leading pre-shift meetings. Previous hotel and/or supervisory experience is required. This person must have strong communication, organizational, and computer skills. ESSENTIAL DUTIES: 
<ul>
<li>Supervise the operations of the Front Desk</li>
<li>Maintain the highest productivity, employee morale and guest service as possible</li>
<li>Ensure that all hotel policies and procedures are followed</li>
<li>Assist FOM in training of employees including but not limited to guest services, brand standards, hotel policies and procedures and all PMS systems</li>
<li>Check guests in and out of the hotel according to hotel and/or brand standards</li>
<li>Inform guests about the hotel facilities, policies and procedures</li>
<li>Provide tourist information to guests</li>
<li>Handle hotel phone system, transfer calls to appropriate departments/guests, and accurately take messages for guests</li>
<li>Take, modify and cancel guestroom reservations and reconcile in all extranets</li>
<li>Handle inquiries, requests, and complaints from guests</li>
<li>Coordinate with other departments to fulfill guest special requests</li>
<li>Perform cashier duties, cash travelers checks</li>
<li>Post phone charges and other miscellaneous charges to guest accounts</li>
<li>Follow in-house procedure to help ensure the security of guests and employees</li>
<li>Know hotel emergency procedures</li>
<li>Maintain cleanliness of Front Office area</li>
<li>Notify Front Office Manager of any problems or situations involving guests, the hotel and/or employees</li>
<li>Attend rooms and management meetings as required</li>
<li>Secure all guest valuables by processing lost and found and following policy and procedure with regards to lost and found items</li>
<li>Accessible for all agents at the front desk</li>
<li>Enter all group contracts, monitor blocks, block releases and liaise with the sales department</li>
<li>Complete room assignments on a daily basis</li>
<li>Monitor unit usage and owner revenue, as required by property</li>
<li>Ensure correct entry of timeshare reservations and allocations</li>
<li>Adhere to all work rules, procedures and policies established by the hotel, including, but not limited to, those contained in the employee handbook</li>
<li>Any and all duties assigned by management</li>
</ul>
MINIMUM REQUIREMENTS: The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
<ul>
<li>Prefer minimum of six months experience working in related field (hospitality preferred)</li>
<li>Must have reliable transportation</li>
<li>Must be able to pass pre-employment testing (i.e. drug test, background check, etc)</li>
<li>Must have full availability and be able to work days, evenings, nights, weekends, and holidays</li>
</ul>
KNOWLEDGE / SKILLS / ABILITIES: 
<ul>
<li>Ability to stand for a long period of time</li>
<li>Ability to work in a fast paced environment</li>
<li>Ability to maintain control and composure in difficult situations and exhibit good judgment</li>
<li>Good communication and interpersonal skills</li>
<li>Ability to read, write and speak English (multi-lingual a plus)</li>
<li>Ability to hear, understand, follow and give written and oral instructions</li>
<li>Ability to deal with stressful conflicts involving groups of people, individuals, and co-workers</li>
<li>Ability to plan, organize and conduct a wide variety of activities</li>
<li>Knowledge of leadership techniques</li>
<li>Speak with others using clear and professional language</li>
<li>Develop and maintain positive working relationships with others</li>
<li>Abilities (&lt;8 hours per day) reach, bend, twist, pull, push, grasp, walking, standing, stooping, kneeling, running, sitting, climbing, reaching overhead and bending</li>
<li>Ability to frequently (&lt;4 hours per day) lift up to 30 pounds of weight to chest height</li>
<li> </li>
</ul>

Front Desk Supervisor/Night Auditor

<h3>Job Description</h3>
Job DescriptionDescription:
The Hotel General Manager at the Warehouse Hotel inside the Champion Mill Conference Center is responsible for the development and management of a unique property that is an integral part of the Spooky Nook Sports complex. This role leads operational managers across all areas of the hotel in accordance with brand standards to ensure superior guest service and product quality. Responsibilities also include oversight of Food and Beverage operations for the Warehouse Hotel and Champion Mill Conference Center. 
Benefits
Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provide an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest-focused team members that make kindness contagious and help others succeed. 
As a full-time team member of the Nook, you will enjoy: 
<ul>
<li>Free family membership to our massive 80,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes. </li>
<li>Affordable and comprehensive Medical, Dental, and Vision benefits </li>
<li>Competitive PTO package?? </li>
<li>Paid holidays </li>
<li>401k program </li>
<li>35% discount on food and beverage purchases, including the Forklift and Palate restaurant </li>
<li>35% discount on all Nook apparel </li>
<li>Free child care (3-hour increments) </li>
<li>Discounts on academy team programs, birthday parties, personal training, event space rental, and more! </li>
</ul>
Essential Job Functions
<ul>
<li>Achieve budgeted revenue and profit goals in hotel and food/beverage, balancing cost with guest satisfaction while identifying ways to grow occupancy </li>
<li>Maximize revenue through inventory control </li>
<li>Oversee the property budget forecasts and review monthly profit and loss statements against budgetary goals </li>
<li>Oversee key property food and beverage departments (banquets, restaurant/bar) </li>
<li>Utilize budgets to communicate financial objectives </li>
<li>Work with the corporate Finance Team to oversee all hotel accounting functions. This includes (but is not limited to) accounts payable, accounts receivable, payroll and ordering procedures. </li>
<li>Work with Human Resources on hiring needs for the hotel, appropriate pay levels, and team member policies </li>
<li>Train team members in accordance with company standards </li>
<li>Motivate and provide direction to all team members to maximize engagement </li>
<li>Communicate all policies and procedures to entire staff. Conducts regular team meetings to provide various information including company communications, policy reviews, local property activities, goals, etc. </li>
<li>Ensure that team member related issues are resolved in a manner consistent with company policies </li>
<li>Work with other department managers to ensure proper staffing levels based on guest volume </li>
<li>Work with the necessary department to manage all sales and marketing activities of the property and meet revenue objectives </li>
<li>Supports sales and marketing activities of the property and in conjunction Spooky Nook Sports, to ensure budgeted revenues are consistently achieved </li>
<li>Ensure sales and marketing strategy is aligned with brand strategy and is effectively executed against established goals </li>
<li>Interact with guests and other customers on a frequent basis to obtain feedback about their experience on property </li>
<li>Ensure that departments achieve or exceed guest’s service expectations </li>
<li>Ensure compliance with property legal, safety, operations, labor and service standards; conducts both routine and short notice quality assurance audits with specific departments </li>
<li>Conduct detailed walk-throughs to ensure building, public areas, kitchen and grounds are well-maintained, safe and meet or exceed guest expectations </li>
<li>All other duties as assigned </li>
</ul>
Requirements:
<ul>
<li>An accumulation of at least 10 years of hotel experience in management, food and beverage, business development, operations, or strategic planning </li>
<li>Adequate knowledge of the food and beverage operations as it relates to the hospitality industry</li>
<li>At least 5 years of experience in a senior management role with multiple direct reports </li>
<li>21 years of age or older </li>
<li>Dependable transportation to and from work </li>
<li>Must have a valid Driver’s License </li>
<li>Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication </li>
<li>Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary </li>
<li>Availability to work a flexible schedule that may include evenings, weekends, and/or holidays as needed </li>
<li>Authorized to work in the United States </li>
</ul>
 
Preferred Qualifications
<ul>
<li>Bachelor’s degree in Business, Finance, Entrepreneurship, Hospitality, or a related field, or equivalent experience </li>
<li>Knowledge of operations and planning for large, banquets, trade shows, corporate meetings, restaurant operations, and youth travel sports </li>
<li>Demonstrated ability to lead and inspire a team </li>
<li>Passionate about guest service and advocacy </li>
<li>Thorough knowledge of sales principles, brand, product, and service management </li>
<li>High level of interpersonal skills and ability to deal effectively with the public to serve as liaison to high profile members of the community and the tourism industry </li>
<li>Highly dependable with a history of consistent attendance and punctuality Guest-focused/service-oriented; ability to see big picture and impact on Company. </li>
<li>Supports Company mission as serves as an advocate for its products and services </li>
<li>Demonstrates a positive and friendly attitude towards guests, customers, and fellow employees. Exhibits a respectful, professional demeanor </li>
<li>Self-starting and motivated with the ability to work independently and take initiative </li>
<li>Ability to multi-task and balance multiple projects/duties at once </li>
<li>Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale </li>
<li>Integrity: Trustworthy and honest; takes accountability when appropriate </li>
<li>Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality </li>
<li>Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, fractions, and decimals </li>
<li>Experience communicating with individuals of diverse demographics </li>
<li>Demeanor to remain calm in tense or stressful situations </li>
</ul>
 
Working Conditions
<ul>
<li>Work environment: Semi-quiet office environment within an upbeat, high-energy sports and event complex with heavy foot traffic and frequent large crowds. </li>
<li>Physical requirements: While performing the duties of this job, the team member will be regularly required to perform physical activity that includes moving about the work area, sitting and standing. The team member will be frequently required to bend, reach with hands and arms, lift, push, pull, talk, hear, smell, stoop, kneel, or crouch. He or she is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. </li>
<li>Lifting requirements: The team member will occasionally be required to lift, push, pull, lower and/or move up to 30 lbs occasionally. </li>
<li>Noise Level: The noise level in this environment is typically variable. </li>
<li>Work schedule: The work schedule may fluctuate to including evenings, weekends, and holidays. </li>
<li>Travel: During preopening phase, overnight travel to Spooky Nook Sports in Manheim, PA is frequent. After Spooky Nook Sports Ohio opening, occasional overnight travel is required </li>
</ul>

General Manager, Warehouse Hotel & Conference Center

<h3>Job Description</h3>
Job DescriptionOverview
 Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. 
Job Description 
 As a Security Officer - Front Desk - Part Time&nbsp;in Rye, NY, you will serve and safeguard clients in a range of industries such as Utilities, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Security Professional with Allied Universal at a utilities location, you will be the first point of contact for visitors and staff, helping to create a welcoming atmosphere while monitoring access and assisting with security-related inquiries. Your presence and customer service skills help to deter incidents and foster a positive environment. Join a caring team that values integrity, innovation, and putting people first. 
Position Type: Part Time
 Pay Rate: $18.50 / Hour 
Job Schedule:
DayTimeFri11:00 PM - 07:00 AMSat11:00 PM - 07:00 AM
Why Join Us:
<ul>
<li>Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.</li>
<li>Career Growth: Get paid training and access to career growth opportunities.</li>
<li>Financial Benefits: Participate in our retirement savings plan to invest in your future.</li>
<li>Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.</li>
</ul>
What You'll Do:
<ul>
<li>Provide customer service to visitors, employees, and contractors at the front desk by following security-related procedures and site-specific policies.</li>
<li>Monitor access to the facility, verifying credentials and maintaining visitor logs in accordance with location requirements.</li>
<li>Respond to incidents and critical situations at the front desk in a calm, problem-solving manner, following established protocols.</li>
<li>Communicate professionally with individuals entering or exiting the location, addressing inquiries and providing information as needed.</li>
<li>Assist with emergency response activities as directed, supporting Allied Universal and client procedures.</li>
<li>Report security-related incidents, unusual activity, or concerns to the appropriate personnel in a timely manner.</li>
</ul>
Minimum Requirements:
<ul>
<li>Must be at least 21 years of age.</li>
<li>A guard card or license is preferred.</li>
<li>Customer service experience is preferred.</li>
<li>Comfortable using a computer or tablet is preferred.</li>
<li>Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.</li>
<li>Possess a high school diploma or equivalent.</li>
<li>As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.</li>
<li>Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.</li>
<li>As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.</li>
<li>Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.</li>
<li>A valid driver's license will be required for driving positions only.</li>
</ul>
 Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: <a href="http://www.aus.com" target="_blank">www.aus.com</a>. 
 If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: <a href="http://www.aus.com/offices" target="_blank">www.aus.com/offices</a>.
Requisition ID 2025-1499974

Security Officer - Front Desk - Part Time

<h3>Job Description</h3>
Job DescriptionDescription:
The Front Desk Agent plays a critical role in Hotel Management of New Orleans' mission to unparalleled customer service. Reporting to the Front Desk Manager and General Manager, this role focuses on managing guest services, ensuring smooth hotel operations, and upholding the highest standards of hospitality. The ideal candidate must possess excellent verbal and written communication skills, be detail-oriented, and thrive in a fast-paced environment.
 
Essential Duties and Responsibilities (include but are not limited to)
 
Guest Services
<ul>
<li>Serve as the primary point of contact for guests, managing all aspects of guest service, including check-in, check-out, guest requests, and resolving complaints to ensure guest satisfaction.</li>
<li>Provide guests with accurate information about hotel amenities, parking, directions, and local attractions.</li>
<li>Coordinate with bell and valet staff to ensure seamless guest support.</li>
</ul>
 
Hotel Operations
<ul>
<li>Verify room readiness by coordinating with housekeeping to ensure timely and accurate room preparation.</li>
<li>Process cash receipts, credits, and charges to guest accounts with accuracy.</li>
<li>Handle mail, packages, messages, and telephone calls in a professional manner.</li>
<li>Document and report maintenance deficiencies and other operational issues to appropriate departments.</li>
</ul>
 
Safety and Security
<ul>
<li>Adhere to hotel life safety systems and emergency procedures.</li>
<li>Securely manage room key inventory and guest information.</li>
<li>Ensure compliance with cash handling procedures and maintain the security of the shared cash bank.</li>
</ul>
 
Other Responsibilities
<ul>
<li>Maintain the lobby and front desk area in an organized and professional manner.</li>
<li>Demonstrate working knowledge of hotel room types, layouts, and amenities to effectively meet guest needs.</li>
<li>Complete additional tasks as assigned by the Front Desk Manager or General Manager.</li>
</ul>
 
Requirements:
<ul>
<li>Minimum of 1 year of experience in a customer service or hospitality-related role preferred.</li>
<li>Strong communication skills, both verbal and written, with a professional demeanor.</li>
<li>Proficiency in basic math and handling cash transactions.</li>
<li>Familiarity with property management systems, or the ability to learn quickly.</li>
<li>Ability to multi-task, prioritize, and remain calm under pressure in a fast-paced environment.</li>
<li>Flexibility to work varied shifts, including evenings, weekends, and holidays.</li>
</ul>
 
Physical Requirements:
<ul>
<li>Must be able to stand, walk, and use hands for extended periods.</li>
<li>Occasionally required to lift and move up to 20 pounds.</li>
</ul>

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