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<h3>Job Description</h3>
Job Description
The front desk team member provides information and resources for residents and guests to have a meaningful visit. This is a key employee liaison between all guests of the community and the residents which provides exceptional customer service. 
Duties and Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
<ul>
<li>Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service.</li>
<li>Coordinate with office administrative staff to maintain and update all unit owner information in computer database.</li>
<li>Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner. </li>
<li>Report any violations of the Rules and Regulations that are noticed at any time.</li>
<li>Be familiar with the fire alarm system operations and report all incidents to management.</li>
<li>Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.</li>
<li>Follow all standards policies and procedures with regards to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue / Police services.</li>
<li>Write reports of daily activities and irregularities for management</li>
<li>Report any and all maintenance items which include, but is not limited to, burned out lights, leaks, broken equipment to the Association office daily.</li>
</ul>
Work Environment
The working environment will be mostly indoor and will require team member to stand frequently. Team member will be required to walk the property interior and exterior regularly on a rotational basis .
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to detect auditory and/or visual emergency alarms. Noise level in the work environment is usually low to moderate. 
Position Type/Expected Hours of Work
This is a non-exempt position. Days and hours of work will be determine at the property. This schedule may change to accommodate the business needs of the property.
Travel
No travel is expected for this position.
Required Education and Experience
<ul>
<li>High school diploma or GED; some college preferred</li>
<li>Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication skills</li>
<li>Minimum six months related experience and/or training.</li>
<li>Bi-lingual English/Spanish may be required at some locations</li>
</ul>
<ul>
<li>Previous work experience in the hospitality industry highly preferred</li>
</ul>
Position Supervision
Employee reports directly to the department supervisor and/or the Association Manager of the community.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Front Desk Agent

<h3>Job Description</h3>
Job DescriptionDescription:
Receptionist at Member-Based Day Spa
 
We are seeking a friendly and organized receptionist to join our team at our member-based day spa. As the first point of contact for our clients, you will play a crucial role in ensuring their experience is positive and enjoyable.
 
Responsibilities:
- Greet and welcome clients as they arrive at the spa
- Answer phone calls and respond to emails in a timely and professional manner
- Schedule appointments and manage the booking system
- Provide information about our services and membership options
- Process payments and handle cash transactions
- Maintain a clean and organized reception area
- Assist with other tasks as needed to ensure smooth spa operations
 
We offer competitive pay, a positive work environment, and opportunities for growth within the company. If you are passionate about providing exceptional customer service and enjoy working in a spa environment, we encourage you to apply for this exciting opportunity.
Requirements:
Requirements:
- High school diploma or equivalent
- Previous experience in customer service or receptionist role preferred
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficient in computer skills and ability to learn new software quickly
- Ability to work in a fast-paced environment and remain calm under pressure
- Flexibility to work weekends and evenings as needed

Front Desk Associate

<h3>Job Description</h3>
Job Description
 
Job Summary: Front Desk Receptionists at Healing House, Inc. serve as the primary gatekeepers of our Main Office. They play a crucial role in managing office traffic, answering phones, scheduling appointments, and ensuring the smooth flow of operations. The Front Desk Receptionist is the first point of contact for anyone entering the building, providing essential assistance, and maintaining a professional environment.
General Accountabilities:
• Warmly greets visitors, collects necessary information, and notifies relevant personnel of visitor arrivals.
• Manages incoming calls, accurately takes messages, and directs calls to the appropriate individuals.
• Handles package deliveries, signs for packages, and promptly notifies recipients.
• Performs routine clerical tasks and maintains cleanliness in the reception area.
• Manages mail by retrieving, sorting, and distributing it appropriately.
• Adheres to H.I.P.P.A. regulations when handling calls or inquiries related to Healing House Inc. Participants.
• Assists the Intake Coordinator with scheduling appointments and interviews.
• Enters applications for potential future Healing House Inc. Participants.
• Navigate our EMR system, CCL
Skills/Job Qualifications
Education: High school diploma or equivalent.
Experience: 1-2 years of experience as a Front Desk Receptionist preferred.
Skills:
• Excellent verbal and written communication.
• Service orientation.
• Critical thinking.
• Active listening.
• Typing skills of 35 WPM.
• Proficient in G Suite Apps and other software such as Google Docs, Google Sheets, etc.
Physical Demands
• Physical Stamina: The role may require prolonged periods of sitting, standing, walking, and being actively engaged with patients and employees during work and employee interactions.
• Lifting and Carrying: There may be occasional requirements to lift or carry lightweight equipment or materials, such as tools or paperwork.
• Manual Dexterity: The position may involve tasks that require the use of hands and fingers, such as typing, writing, and handling materials.
• Visual and Auditory Acuity: The may need to closely observe patients and accurately interpret verbal and non-verbal cues during calls or interviews
• Mobility: The role may involve the ability to move freely within the facility to conduct interviews, attend meetings, and other office duties.
• Sensory Abilities: This position may require the ability to perceive and respond to environmental and situational factors that are relevant to patient interactions.

Front Desk Receptionist

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Employee discounts</li>
</ul>
 Come join our award-winning team as a Front Desk Associate at the Courtyard by Marriott in Orem. Position is part-time (approx. 16 hours/week), Saturday/Sunday, shifts would be 7am-3pm or 3pm-11pm. Marriott and the Woodbury Group care about your safety where you work. We comply with Marriott brand standards and have adopted the Commitment to Clean program to ensure the safety of you and our guests. Benefits (based on hours worked per week) Daily Pay get paid on-demand Medical Insurance Dental Vision 401K Employer Match Paid Time Off starting on first day Free Life and Accident Insurances Opportunities for growth and advancement within the Woodbury Group of hotels Awesome Marriott worldwide hotel discounts (up to 75% off) for associate, family and friends Employee Assistance Program Employee Wellness Program Mental Wellness Sessions (12 free/year) Minimum Qualifications 
<ul>
<li>Exceptional customer service skills</li>
<li>Basic computer skills</li>
<li>Excellent verbal and written communication skills</li>
<li>Must present self in a professional manner regarding dress and grooming</li>
</ul>
Performance Expectations 
<ul>
<li>Responsible for greeting and serving all guests in a courteous and professional manner</li>
<li>Organize, confirm, process, and conduct guest check-ins/check-outs</li>
<li>Ensure the safety and security of our guests and associates</li>
</ul>

Front Desk Associate PT

<h3>Job Description</h3>
Job Description
Position Title: Activities Staff 
Core responsibilities include the following, but are not limited to:
This position is primarily responsible for helping children and adults with fun daily activities; and to engage all guests to participate in activities and promote a happy, fun, and safe resort environment by performing the following duties.
Follow all company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Report accidents, injuries, and unsafe work conditions to manager. Ensure adherence to quality expectations and standards.
Specific Responsibilities:
<ul>
<li>Maintain customer satisfaction throughout property</li>
<li>Develop and Implement Activities</li>
<li>Schedule Activities</li>
<li>Communicate Activities to Resort Guests</li>
<li>Maintain Recreational Needs</li>
<li>Assists with outdoor special activities and events.</li>
<li>Ensures the safety of members, owners, and guests at the pool and surrounding areas.</li>
<li>Recognizes and responds to emergency situations.</li>
<li>Inspects pool and surrounding areas, addressing unsafe conditions and ensuring completion of work.</li>
<li>Assists guests with activities participation, completes general set up of activities; cleans up after activities and is responsible for keeping recreation room and supplies available and stocked for activities.</li>
<li>Ensures all documentation is complete, accurate, and processed in a timely manner.</li>
<li>Completes all required Company trainings and compliance courses as assigned.</li>
<li>Adheres to Company standards and maintains compliance with all policies and procedures.</li>
<li>Performs other related duties as assigned</li>
<li>Upholds the Resort's commitment to hospitality</li>
<li>Always maintain a professional and high-quality service-oriented environment, attentive, friendly, helpful, and courteous to all guests’ managers and other employees</li>
<li>Assist with complaints, problem solving, disturbances, special requests and any other issues that may arise</li>
<li>Assist in training new hires</li>
<li>Maintains working relationships and communicates with all departments.</li>
<li>Attends meetings as required</li>
<li>Perform other duties as requested by manager/supervisor </li>
<li>Exhibit hospitality standards set by the company for our customer satisfaction and our continued Gold Crown Status</li>
<li>Speak with others using clear and professional language; answer telephones using appropriate etiquette</li>
<li>Develop and maintain positive working relationships with others</li>
<li>Maintains a friendly, professional, cheerful and courteous demeanor always</li>
<li>Always Ensures Outstanding customer care </li>
<li>Ability to manage multiple projects with demonstrated flexibility.</li>
<li>Adheres to all resort and legislative safety procedures and regulations</li>
<li>Maintains a cordial, professional relationship with all staff members and customers. Assists with special projects as required. </li>
<li>Ability to function in a fast-paced environment and able to multitask. </li>
</ul>

Managerial Responsibilities: 
This position has no supervisory responsibilities. 

Position Requirements (Skills/Abilities):
Experience: 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Education: High School diploma or GED required. 
Flexible Scheduling:
Must be able to work Evenings, Friday, Saturday, Sunday and Holidays.
Physical Demands:
While performing the duties of this job the employee is required to walk, stand, stoop, kneel, crouch or crawl. The employee is required to use his/her hands and fingers to feel, and reach for objects of various sizes, shapes and weight. 
The employee will occasionally be required to climb a step ladder or balance and, to talk, hear and/or smell. The employee must regularly push, pull, lift and/or move 10-25 lbs. And occasionally push, pull, lift and/or move 50 or more pounds with assistance. Specific Vision abilities required for this job include Close vision, Distance vision, color vision, peripheral vision, depth perception and ability to focus in various settings. Good Customer Service skills are a must.
Standards of Appearance:
This position is highly visible in all resort areas, team members must present a clean professional appearance and must adhered to Daily Management, Inc., Local Standard Operating Procedures-Standards of Appearance.
Standards of Conduct:
The high ethical standards of Daily Management, Inc. must be upheld by all members of the management team. The policies relative to press relations, equal opportunity, discrimination, sexual harassment, vendor relations, alcohol consumption, etc., stated in the Team Member handbook and manuals are inviolable. We pride ourselves on providing a professional caring atmosphere for guests and fellow team members and will achieve this goal through responsible action as individuals and as a group.

Note:
This position description in no way states or implies that these are the only duties to be performed by the team member occupying this position. Job duties will vary based on the property location specific. Team members will be required to perform any other job-related duties assigned and needed in their role. This document does not create an employment contract, implied or otherwise, other than an "at will" employment agreement.
 
 
 
 
EEO AA M/F VET DISABLED

Activities Staff

<h3>Job Description</h3>
Job DescriptionDescription:Job description
Overall Responsibilities: Take every opportunity to amaze the guests- Smile, have eye contact and greet guests immediately- Maintain a well-groomed, professional appearance at all times, including uniform and nametag- Actively solicit feedback from guests- Greet and welcome guests upon arrival.-Register guests into the computer, verifying reservation, address, and credit information.-Promote "preferred" guest program and provide recognition and benefits to all current members.- Accept payment for guests’ accounts both at the time of registration and at checkout.-
Maintain a house bank and make a deposit and accurate report of receipts daily.-Issue key to and control entrance of safety deposit boxes.- Promptly respond to and resolve guest complaints- Answer telephone promptly and properly being polite, courteous, and friendly- Be friendly, thorough, accurate and efficient in taking reservations- Be friendly, thorough, accurate and efficient in performing Check-ins- Be friendly, thorough, accurate and efficient in performing Check-outs- (If applicable) Use the guests’ names- Be knowledgeable and helpful about the local area, the hotel and hotel services- Handle messages, wake-up calls, mail, and faxes properly.
Prepare beverages and cocktails at the bar adjacent to the front desk. Prepare food items from the snack menu.
Run the night audit program and prepare financial reports to be submitted to the corporate office.
Know of incoming VIPs- Follow all applicable Company Standard Operating Procedures.*Please note that this job description is not an exclusive or exhaustive list of all functions that a Front Desk Agent may be asked to perform. 
Requirements:
<ul>
<li>Professional and ethical</li>
<li>Excellent customer service skills</li>
<li>Quick learner and hard worker</li>
<li>Team players and ability to get along with other Required experience:</li>
<li>Night Auditor: 1 year</li>
</ul>
Job Type: Full-time Pay: $15.00 - $16.00 per hour Benefits:
<ul>
<li>Dental insurance</li>
<li>Employee discount</li>
<li>Flexible schedule</li>
<li>Free parking</li>
<li>Health insurance</li>
<li>Life insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
</ul>
Schedule:
<ul>
<li>8 hour shift</li>
<li>Night shift</li>
</ul>
Education:
<ul>
<li>High school or equivalent (Preferred)</li>
</ul>
Experience:
<ul>
<li>Hotel Experience: 1 year (Preferred)</li>
<li>Front Desk: 1 year (Preferred)</li>
</ul>
Work Location: In person

Night Auditor @ Hyatt Place Durham Southpoint

<h3>Job Description</h3>
Job Description
Why Kensington Senior Living? Because Our Promise to love and care for your family as we do our own. These are not just words – but something all of us at Kensington Senior Living strive to deliver each day. We’re looking for a Concierge to join our newest community, The Kensington Redondo Beach.
Join us to discover your path, grow your purpose, and embrace the unexpected: deeper connections, greater opportunities, and a stronger sense of belonging.
Salary: $19-$21, based on experience
Schedule: Part-Time, Sunday-Monday, 3pm-11:30pm
Summary:
The Concierge is responsible for greeting all visitors, managing day to day communications on a variety of fronts, and assisting the Business Office Manager with administrative functions.
Duties and Responsibilities:
<ul>
<li>Greets visitors to the community in a prompt and gracious manner. Determine the purpose of the visit, contacts the appropriate party, and makes the visitor comfortable while they wait.</li>
<li>Answers and directs all incoming phone calls to the appropriate person and/or take and distribute messages promptly and accurately.</li>
<li>Manages incoming and outbound mail. Accepts and logs packages, notifies recipients of package receipt, assists residents and team members with outbound packages/ express mail, assists with mail/ shipping tracking if needed, and assists residents with copies and fax transmissions.</li>
<li>Accepts and communicates transportation requests and follow up to ensure that they are fulfilled.</li>
<li>Gains thorough knowledge of emergency procedures and alarm systems and acts as the point of contact throughout emergency situations until relieved of this duty.</li>
<li>Accepts, documents, and distributes work requests from residents and team members and follows up to ensure they are responded to in a timely manner.</li>
<li>Maintains contact information for residents, team members, local attractions, and emergency organizations in an organized manner. Maintains resident “out of town” list.</li>
<li>Maintains accurate key logs as required for housekeeping, maintenance, and vehicles.</li>
<li>Assists the Business Office Manager with administrative tasks as assigned. Tasks could include, but is not limited, to assisting applicants with completion of job applications, coding of invoices, filing, entering information into the Property Management Systems and payroll systems, and monitoring operations of key office equipment.</li>
<li>Attends training courses and participates in other professional development activities as required.</li>
</ul>
Knowledge and Skill:
<ul>
<li>Must have excellent verbal skills and communication abilities.</li>
<li>Ability to work effectively within a team based environment.</li>
<li>Strong time management and organizational skills.</li>
<li>Must have excellent computer skills, including; Word, Excel, Outlook, Power Point, and Property Management Systems.</li>
<li>Ability to efficiently operate all functions of the property telephone system</li>
<li>Thorough understanding of various alarm systems used in the community.</li>
</ul>
Qualifications:
<ul>
<li>Front desk experience in a hospitality environment preferred. </li>
<li>Must be able to clearly and proficiently communicate with people of all ages and abilities, displaying consideration of their rights and sensitivities, while maintaining an energetic, positive attitude.</li>
<li>Must be able to read and write English, and follow verbal and written instructions.</li>
<li>Clear, pleasant telephone voice.</li>
<li>Must maintain a clean and well-groomed appearance and follow the dress code as outlined in the employee handbook.</li>
<li>Ability to work flexible hours including weekends and evenings.</li>
<li>Must be able to perform the essential functions of the job with or without reasonable accommodation</li>
<li>Demonstrates freedom from pulmonary tuberculosis by a health screening performed by a physician prior to employment. </li>
<li>Must be cleared in a criminal background check administered in the state of employment. </li>
<li>High school diploma required. College education strongly preferred.</li>
<li>Ability to handle stressful situations while maintaining a calm, efficient demeanor.</li>
</ul>
Mental and Physical Requirements:
<ul>
<li>Requires ability to stand and walk short and long distances for extended periods of time.</li>
<li>Must be able to lift and/or carry objects in excess of 25 pounds.</li>
<li>Requires reaching above, below, and at shoulder length.</li>
<li>Ability to remain calm and positive in stressful situations</li>
</ul>

Concierge

<h3>Job Description</h3>
Job Description
Position Description
As the Front Desk Receptionist, you will be the first point of contact for many of our clients, providers, and community partners. We are looking for someone who is great with people, understands the complexities of mental health, and is a team player. You will understand the need to be patient, and courteous, and deliver superior customer service to each new caller and client who walks into our office.
<ul>
<li>Answering incoming calls to the company and routing as appropriate</li>
<li>Scheduling new appointments</li>
<li>Assist with collections, including accepting session payments via the phone or in person</li>
<li>Completing insurance verifications for Husky/Medicaid clients</li>
<li>Manage the waiting room</li>
<li>Problem-solve incoming inquiries from clients and providers</li>
<li>Light housekeeping so our space is always welcoming</li>
<li>Filing, faxing, copying, etc</li>
</ul>
Qualifications
<ul>
<li>Excellent communication and interpersonal skills</li>
<li>Must be efficient with strong skills in organization, good problem solving and attention to detail</li>
<li>Previous experience as a medical receptionist or in customer service within behavioral health services preferred</li>
<li>Strong computer skills, and experience with Google Workspace preferred</li>
<li>Understanding of HIPAA regulations and ability to uphold the highest standards</li>
<li>Ability to prioritize tasks, exercise sound judgment when needed</li>
<li>All other duties as assigned by the supervisor</li>
</ul>
Schedule:
<ul>
<li>8-hour shift</li>
<li>Monday to Thursday - 10:30 am - 7:00 pm &amp; Friday - 8:30 am - 5:00 pm</li>
</ul>
Education:
<ul>
<li>High school or equivalent (Preferred)</li>
</ul>
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<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Bonus based on performance</li>
<li>Employee discounts</li>
<li>Health insurance</li>
<li>Vision insurance</li>
</ul>
 About Us: At Snoqualmie Modern Dental Care, were reinventing the modern dental experience. Our technology-forward dental studio is rooted in first-in-class service. We believe every patient interaction mattersfrom the first phone call to the final smile. We are currently seeking a Front Desk Administrator who will also serve as our Treatment Plan Coordinator a confident, organized, and service-driven team member to become the face and voice of our practice. Key Responsibilities: Front Desk Administrative Duties 
<ul>
<li>Greet patients warmly and create a welcoming, professional environment </li>
<li>Answer incoming calls, respond to voicemails, texts, emails promptly and professionally </li>
<li>Schedule, confirm, and manage patient appointments with efficiency </li>
<li>Maintain the front office and reception area clean, tidy, and organized at all times </li>
<li>Collect and verify patient information, ID, and insurance data </li>
<li>Accurately enter data and scan documents into our dental software system (OpenDental) </li>
<li>Monitor patient flow, alert team of schedule updates, and help optimize daily efficiency </li>
<li>Receive, open, and organize mail and packages </li>
</ul>
Treatment Plan Coordination 
<ul>
<li>Review dentist-recommended treatment plans with patients and clearly explain options </li>
<li>Educate patients on procedures, timelines, financial estimates, and out-of-pocket costs </li>
<li>Present and collect financial agreements and consent forms </li>
<li>Help patients understand insurance benefits and limitations </li>
<li>Coordinate specialist referrals, follow-ups, and pre-authorizations </li>
<li>Follow up on pending treatments and re-care visits via text/email/phone </li>
</ul>
Financial and Insurance Coordination 
<ul>
<li>Collect co-pays, deposits, and full payments at time of service </li>
<li>Process and manage daily payments, insurance claims, and EOBs </li>
<li>Assist in verifying insurance coverage and entering benefit breakdowns </li>
<li>Monitor outstanding balances and assist in light A/R follow-up calls or messaging </li>
</ul>
Administrative Excellence 
<ul>
<li>Maintain office forms, patient documents, and daily logs </li>
<li>Support compliance with HIPAA, OSHA, and company protocols </li>
<li>Report software or system issues as needed </li>
<li>Collaborate closely with the doctor and clinical team to ensure seamless care delivery </li>
</ul>
 Requirements: 
<ul>
<li>1+ years of dental front office experience preferred (OpenDental experience a plus) </li>
<li>Experience presenting treatment plans and financial options to patients </li>
<li>Strong understanding of dental insurance and basic billing concepts </li>
<li>Impeccable verbal and written communication skills </li>
<li>Professional appearance and exceptional customer service mindset </li>
<li>Tech-savvy, organized, and comfortable in a fast-paced, detail-oriented environment </li>
<li>Reliable, punctual, and self-motivated </li>
<li>Ability to maintain strict confidentiality and professionalism </li>
</ul>
 Bonus Skills (not required but a plus!): 
<ul>
<li>Knowledge of medical-dental billing (e.g. restorative, implants) </li>
<li>Experience with digital workflow and paperless office systems</li>
</ul>
 
<ul>
<li>Experience with dental membership plans </li>
</ul>
 What We Offer: 
<ul>
<li>Competitive compensation (DOE) with potential for growth and bonuses </li>
<li>Supportive, team-driven culture with strong leadership and mentorship </li>
<li>Modern, beautiful office with advanced technology and systems </li>
<li>Opportunities for continuing education and career advancement </li>
<li>The chance to make a meaningful impact in patients lives every day </li>
</ul>

Front desk administrator

<h3>Job Description</h3>
Job DescriptionDescription:
OUR DREAM
This role operates as the central point of many Ranch operations and will have the responsibility of ensuring outstanding guest interactions, facilitating the smooth flow of operations, and contributing to our organization's mission of promoting art and creativity within the community. A contributing team member will be dependable, flexible and adaptable; taking ownership of the day-to-day registration and operations. Other expectations include availability on weekends and evenings especially during the summer months, a keen eye for detail and follow through. We are looking for someone who thrives in an administrative, front-facing role and is happy to get involved in a wide variety of people and operations-related tasks. This position has an opportunity for growth and promotion with strong performance.
 
 
Position Summary:
The Student and Guest Services Assistant supports registration, guest services, and front desk operations to ensure a welcoming and organized experience for students, artists, and visitors. This role assists with workshop enrollment and records management, coordinates guest arrivals and inquiries, and helps maintain accurate administrative and store inventory records. Strong attention to detail, excellent customer service, confidentiality, and the ability to balance multiple responsibilities with professionalism and integrity are essential.
Core Responsibilities
<ul>
<li>Registration &amp; Records Management: Assists the registrar with the enrollment process from start to finish including but not limited to: processing student registrations, cancellations, transfers, scholarships, and payment plans across all programs. Maintain accurate records including class lists, housing assignments, meal plans, enrollment numbers, and payment reports while ensuring timely and precise data entry.</li>
<li>Payment Processing &amp; Financial Tracking: Manage accounts receivable, invoicing, payment processing, refunds, discounts, and scholarships. Maintain accurate payment records and collaborate with Operations and Development on financial reporting and check logs.</li>
<li>Customer &amp; Guest Services: Provide high-quality customer service to students, artists, and visitors, including handling inquiries, resolving issues, and ensuring smooth arrivals. Oversee Welcome Center operations, monitor guest services email accounts, and coordinate weekly pack-and-ship services during the summer. Train and support seasonal guest services staff to ensure a welcoming and professional environment.</li>
<li>ArtWorks Store &amp; Inventory Management: Oversee daily store operations, including sales, payments, vendor relations, and promotional displays. Monitor inventory across store merchandise, office supplies, IT needs, and guest services items. Process and label orders, manage consignments, and maintain accurate point-of-sale records. Support special events and gallery openings with store-related needs.</li>
<li>Communication &amp; Coordination: Support communication between students, faculty, and staff by producing class lists, housing assignments, enrollment reports, and attendance updates. Assist in reviewing and updating student-facing materials, including registration confirmations, handbooks, and website content.</li>
<li>Administrative Support &amp; Office Operations: Coordinate hiring, training, and supervision of seasonal staff. Ensure compliance with health and safety standards, oversee cash handling and sales reporting, and maintain cleanliness and organization of administrative spaces. Provide general office support including mail distribution, office supply management, and shipping assistance.</li>
</ul>
 
Expected Skills &amp; Qualifications: 
<ul>
<li>Strong verbal and written communication skills with the ability to engage diverse audiences.</li>
<li>Excellent interpersonal skills and grace under pressure; customer service-oriented with a friendly, approachable demeanor and the ability to resolve disputes fairly and professionally.</li>
<li>Proven organizational skills, attention to detail, and ability to manage multiple tasks efficiently in a dynamic environment.</li>
<li>Experience with registration, reservations, money handling, and payment processing preferred.</li>
<li>Proficiency with technology, including Microsoft Office Suite, database management, mail merges, and point-of-sale systems; ability to quickly learn new software.</li>
<li>Ability to maintain confidentiality and handle sensitive information with integrity.</li>
<li>Flexible, motivated, and proactive, with an ability to work independently and a willingness to adapt to changing needs and take on new challenges.</li>
<li>Interest in and basic knowledge of the visual arts, art history, and cultural appreciation.</li>
<li>Availability to work weekends, evenings, and occasional special events.</li>
<li>Ability to follow directions with strong follow-through and accountability.</li>
<li>Eligible to serve as a Ranch driver (valid driver’s license and clear MVR check).</li>
</ul>
 
Education and Experience: 
<ul>
<li>College degree or equivalent; coursework in art, arts management, hospitality, or related fields is a plus.</li>
<li>1-2 years experience in customer service and money handling is preferred.</li>
<li>Experience with registration and/or Raiser’s Edge is a plus.</li>
</ul>
 
Staff Community Responsibilities:
<ul>
<li>Community Outreach Leader: All staff members are expected to build and lead partnerships with community organizations as they relate to their area of responsibility, and to actively support the outreach efforts of other team members.</li>
<li>Engaged &amp; Supportive Team Member: All staff are expected to support colleagues and engage in the programs and events of the Ranch by attending lectures, artist talks, fundraising events, and community wide events and being available to jump in and help make them a success.</li>
<li>Support Major Fundraising &amp; Community Events: All staff are expected to support the major annual events that engage the public and fundraisers. These are “all hands on deck” efforts and all staff are expected to participate in ways outside their normal professional functions to make them a success from set-up, to execution, to tear down.</li>
<li>Professional &amp; Personal Development: Continuing to learn and improve is a job requirement of all staff. Team members are expected to be growing, learning, and improving in their artistic and professional lives.</li>
<li>Brand Ambassador: All team members are expected to comport themselves in a manner that is fitting with the organization; represent the Ranch both on and off-campus, as well as online and on social media, keeping in mind that positivity and professionalism are respected and appreciated.</li>
</ul>
Physical Requirements:
<ul>
<li>Sedentary work that primarily involves sitting/standing, working on a computer and phone calls.</li>
<li>Light work that includes moving objects up to 30 pounds.</li>
<li>The employee frequently is required to stand, walk and reach with hands and arms.</li>
<li>Typical tasks as required to actively work in art studios/facilities/offices in a historic building space with uneven surfaces, stairs, gravel walkways, etc. </li>
</ul>
 
Other Duties: 
<ul>
<li>The descriptions above are intended to describe the general nature and level of work being performed in this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the role. </li>
<li>All personnel are required to perform duties outside of their normal responsibilities from time to time, as needed.</li>
<li>This role requires a flexible schedule including evening and weekend hours as needed, and particularly intense time demands in the summer months.</li>
<li>This job description may be changed or updated at any time throughout employment. </li>
</ul>
 
Compensation &amp; Regular Full Time Benefits:
<ul>
<li>Base Pay Rate: $26 - $28/hour based on experience</li>
<li>Company paid medical insurance, option to add additional family</li>
<li>Company paid HSA contribution</li>
<li>Long- and short-term disability insurance</li>
<li>Life insurance</li>
<li>Paid Time Off – Up to 20 days during first year of service</li>
<li>Paid Sick Leave</li>
<li>Sabbatical Leave</li>
<li>Professional/continuing education support</li>
<li>Retirement plan 403(b) match after one year of service</li>
</ul>
Requirements:

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