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<h3>Job Description</h3>
Job DescriptionWe are seeking a qualified and caring Dental Front Desk to join our amazing team at Porto Fino Dental! You will perform clerical and administrative functions in order to drive company success. Great benefits along. We work hard to increase value for our patients, improve their experience with us and build lasting relationships. If you’re friendly, outgoing, and committed to creating a fantastic dental experience, we want to hear from you!&nbsp; &nbsp;Responsibilities:&nbsp;
<ul>
<li>Greeting patients</li>
<li>Checking patients In and Out</li>
<li>Insurance verification</li>
<li>Collecting payments</li>
<li>Schedule appointments</li>
<li>Confirm appointment</li>
<li>Answer inbound telephone calls</li>
<li>Monitor emails&nbsp;</li>
<li>Perform all other tasks</li>
</ul>
Qualifications:
<ul>
<li>Be a great fit with our core values and culture&nbsp;</li>
<li>Deliver exceptional service and experience to our patients&nbsp;</li>
<li>Be comfortable working in an all-digital (Charting and forms) environment &nbsp;</li>
<li>Previous experience in Dental Office Front Desk&nbsp;</li>
<li>Ability to prioritize and multitask&nbsp;</li>
<li>Excellent written and verbal communications skills&nbsp;</li>
<li>Strong attention to details and organization skills&nbsp;</li>
</ul>
&nbsp; Compensations and Benefits:&nbsp;
<ul>
<li>The best work environment in dentistry</li>
<li>Medical Insurance&nbsp;</li>
<li>Internal Dental benefit&nbsp;</li>
<li>Paid Time Off (PTO) and Holidays</li>
<li>Retirement 401K with employer match</li>
<li>Lunch for birthdays and team meeting&nbsp;</li>
<li>Uniforms&nbsp;</li>
<li>Professional development opportunities&nbsp;</li>
<li>Continued education&nbsp;</li>
</ul>
Because we offer an exceptional work environment, we partner with and hire only team players with exceptional attitude, commitment and self-motivation. We understand that our team is the greatest asset of our growing organization. We invest in our teams and provide mentoring for career development and in areas outside of practice. &nbsp; Schedule:&nbsp;
<ul>
<li>Full Time</li>
<li>Monday to Thursday 7:30am - 4:30pm</li>
<li>Expected Hours 32 per week</li>
<li>Every other Friday</li>
</ul>

Dental Front Desk Staff

<h3>Job Description</h3>
Job Description ** Start Date: January 2026** 
The Receptionist serves as the first point of contact for residents, visitors, vendors, and guests of the homeowners association. This role provides exceptional customer service, administrative support, and office coordination to ensure smooth daily operations. The Receptionist works closely with the Property Manager and management team to maintain a professional and welcoming environment for the community. 
 Key Responsibilities: 
<ul>
<li>
Greet residents and visitors in a friendly, professional manner. 
</li>
<li>
Answer incoming calls, respond to general inquiries, and direct calls or messages to appropriate staff. 
</li>
<li>
Provide accurate information regarding community policies, office procedures, events, and amenity access. 
</li>
<li>
Assist residents with forms, applications, and basic service requests. 
</li>
<li>
Maintain organized files, records, and documentation according to HOA procedures. 
</li>
<li>
Manage incoming and outgoing mail, packages, and deliveries. 
</li>
<li>
Assist with preparing newsletters, notices, and communication materials. 
</li>
<li>
Support the management team with scheduling, data entry, reports, and correspondence. 
</li>
<li>
Maintain office supplies and notify management of items needing replenishment. 
</li>
<li>
Assist with resident account questions and direct homeowners to the appropriate staff member for further assistance. 
</li>
<li>
Help coordinate resident check-ins for meetings, events, and appointments. 
</li>
<li>
Log maintenance requests and ensure they are forwarded to the proper department or vendor. 
</li>
<li>
Maintain the cleanliness and organization of the front desk, lobby, and common office areas. 
</li>
<li>
Monitor visitor access and ensure compliance with community policies. 
</li>
<li>
Update bulletin boards, digital screens, and community information displays as needed. 
</li>
</ul>
 Full-Time Mon-Fri 8:30am-5pm &amp; alternating Saturdays 9am-1pm Salary: Up to $22 DOE ** Start Date: January 2026** DO NOT APPLY IF YOU LIVE MORE THAN 30 MINUTES FROM THE PORT ST. LUCIE AREA.

Receptionist/Front Desk

<h3>Job Description</h3>
Job DescriptionDescription:
About US: Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We are looking for positive, outgoing and dependable people to join our service team.
About YOU: A Service Lead is responsible for leading the Front of House operations, on shift, in the restaurant. You thrive in a fast paced, upbeat environment and are a natural motivator. You foster teamwork and genuine connection and seeing each team member grow feels like the ultimate reward. You’re diligent, reliable, and aligned with our core beliefs around teamwork, inclusivity, respect, passion and FUN!
RESPONSIBILITIES
<ul>
<li>Create positive guest and team member experiences, creating a fun and energetic vibe</li>
<li>Take guests’ food orders and handle cash and credit transactions</li>
<li>Follow Tokyo Joes operational policies and procedures, including those for cash handling and safety/security to ensure the safety of all team members during each shift</li>
<li>Demonstrate knowledge of the brand and menu items</li>
<li>Make the availability of fresh ingredients possible on a daily basis.</li>
<li>Serve food to guests in a courteous and timely manner</li>
<li>Quickly and accurately prepare food items</li>
<li>Follow sanitation and safety procedures including knife handling and kitchen equipment</li>
<li>Maintain cleanliness and organization throughout the restaurant and ensures proper set up and/or breakdown of the entire restaurant including dining room, restrooms, kitchen and prep areas</li>
<li>Effectively handle guest concerns and complaints</li>
<li>Work as a team to prepare the restaurant for each shift</li>
<li>Acts with integrity, honesty and knowledge that promotes the culture of Tokyo Joes</li>
<li>Maintains regular and consistent attendance and punctuality</li>
<li>Contributes to a positive team environment</li>
<li>Manage others through positive communication, teamwork and delegation to complete tasks</li>
<li>Food, Team Member and Guest Safety</li>
<li>Cleanliness and maintenance of the restaurant and equipment</li>
<li>Enforce and follow all company policies and procedures</li>
<li>Mastery of menu portion and allergens</li>
<li>Ability to work Service and Sushi stations proficiently</li>
</ul>
Requirements:
KNOWLEDGE/SKILLS/REQUIREMENTS
<ul>
<li>Excellent guest service skills required</li>
<li>Cash Handling and Managment</li>
<li>Ability to work in a fast-paced environment for up to 8+ hours per shift</li>
<li>Team oriented, adaptable, dependable, and strong work ethic</li>
<li>Ability to communicate effectively with guests and team members</li>
<li>Ability to work nights, weekends and holidays</li>
<li>Ability to work with sharp kitchen tools when in a prep position</li>
</ul>

Service Team Leader

<h3>Job Description</h3>
Job Description
We’re more than just a team – we’re a community dedicated to making a difference every day.
At Olympia Hospitality and the Moxy Virginia Beach Oceanfront hotel, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you’re passionate, driven, and ready to thrive, we’d love to have you on our team.&nbsp;Apply today and build a career that inspires you!
The guest service rep maximizes revenue and creates value by providing excellent customer service. This includes effective reservation sales, handling all guest accounts efficiently and accurately, and assisting in all phases of guest experience such as check-in, check-out, and problem resolution.
Looking for both first and second shift - $15 per hour
Join a Team that Puts Your Well-Being First!
At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you’re not just getting a job – you’re joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction.
Here’s how we show our commitment:
<ul>
<li>Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way.</li>
<li>Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve.</li>
<li>Peace of Mind: We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance.</li>
<li>Time for You: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered!</li>
<li>Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally.</li>
<li>Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team.&nbsp; Additional benefits may be available based on property specific locations!</li>
</ul>
We’re more than just a business—we’re a values-driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career. Apply today!
Responsibilities
<ul>
<li>Greet guests upon arrival and ensure a smooth check-in process.</li>
<li>Provide information about the hotel's amenities, services, and local attractions.</li>
<li>Respond promptly to guest inquiries via phone, email, or in person.</li>
<li>Handle reservations, cancellations, and modifications accurately and efficiently.</li>
<li>Process payments and maintain accurate records of guest transactions.</li>
<li>Address guest concerns and resolve issues promptly to ensure satisfaction.</li>
<li>Coordinate with other departments to fulfill guest requests and preferences.</li>
<li>Maintain a clean and organized front desk area.</li>
<li>Assist with luggage handling and transportation arrangements as needed.</li>
<li>Uphold company policies and procedures to ensure the safety and security of guests and their belongings.</li>
<li>Collaborate with the housekeeping team to ensure rooms are ready for guest occupancy.</li>
<li>Provide exceptional customer service to enhance the overall guest experience.</li>
<li>Keep abreast of developments in the hospitality industry and participate in training programs as required.</li>
</ul>
Skills Required
<ul>
<li>Provide high-level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure; demonstrates very good phone skills.</li>
</ul>
Experience / Education&nbsp;&nbsp;&nbsp;&nbsp;
<ul>
<li>Prior customer service experience is preferred; high school diploma and/or equivalent work experience preferred, but not required.</li>
</ul>
Physical Demands
<ul>
<li>This is a physically demanding job that requires extended periods of walking and standing with some bending and lifting. Reasonable accommodations may be made to enable eligible employees to perform the essential functions.</li>
</ul>
The Olympia Companies is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.

Guest Service Representative

<h3>Job Description</h3>
Job Description
The Front Desk Associate serves as the primary point of contact for residents, owners, guests, vendors, and staff. This role is responsible for delivering excellent customer service, supporting building operations, monitoring access, and assisting management with administrative and communication tasks to ensure a safe, well-run community. 
 Key Responsibilities: 
<ul>
<li>
Greet residents, owners, guests, and vendors in a professional and courteous manner 
</li>
<li>
Answer and direct phone calls, emails, and intercom inquiries 
</li>
<li>
Assist residents with general questions regarding building policies, amenities, and services 
</li>
<li>
Log and track resident requests, complaints, and maintenance issues for management follow-up 
</li>
<li>
Monitor building access points, security systems, and visitor logs 
</li>
<li>
Issue and manage guest passes, parking permits, and amenity reservations as required 
</li>
<li>
Verify vendor credentials and notify residents or management of arrivals 
</li>
<li>
Report suspicious activity, safety concerns, or incidents to management or security 
</li>
<li>
Maintain front desk logs, packages, keys, and access fobs 
</li>
<li>
Receive, log, and notify residents of package deliveries 
</li>
<li>
Coordinate with maintenance, security, and management staff 
</li>
<li>
Assist with move-in/move-out procedures and documentation 
</li>
<li>
Monitor common areas and report maintenance or cleanliness issues 
</li>
<li>
Ensure the front desk and lobby areas remain clean, organized, and professional 
</li>
</ul>
 MUST HAVE STRONG CUSTOMER SERVICE SKILLS, AS WELL AS THE ABILITY TO BE DIPLOMATIC IN ADVERSE CIRCUMSTANCES. Full-Time Thur-Sun 7am-3pm Pay Rate: Up to $20 DOE DO NOT APPLY IF YOU LIVE MORE THAN 30 MINUTES FROM THE EAST BOCA RATON AREA.

EXP Front Desk

<h3>Job Description</h3>
Job Description
With over 85 locations, Dotty's, Stella's Place &amp; Shelby's are Chicagolands' Premier Destinations for Slots and Video Poker. Our three brands, are neighborhood gathering places for adults to enjoy a light meal and video gaming in the comfort of a welcoming and friendly environment.
Description: The Guest Service Host serves as the first point of contact for all guests and vendors visiting our gaming cafes. This versatile role combines multiple responsibilities to deliver exceptional service, ensuring every guest enjoys an outstanding gaming experience. The Guest Service Host is someone who is welcoming, customer-focused, and understands the importance of prioritizing guest satisfaction while maintaining efficient operations. Expectations:
<ul>
<li>Act with integrity and honesty in all work-related duties.</li>
<li>Maintain the operations of the store independently during each scheduled shift. </li>
<li>Maintain a positive work environment for employees, guests, and vendors.</li>
<li>Uphold state, local, and company standards, regulations, and site inspections</li>
<li>Collaborate with fellow employees and managers.</li>
</ul>
Responsibilities:
<ul>
<li>Provide exceptional customer service.
<ul>
<li>Genuinely create memorable experiences for all our guests, every shift, every day, every time.</li>
<li>Anticipate customer needs by actively listening and offering tailored solutions.</li>
</ul>
</li>
<li>Be knowledgeable of vgt machines, games, and features, and how to resolve machine issues.</li>
<li>Enthusiastically promote marketing initiatives consistently to every guest.
<ul>
<li>Accurately document guest activity and records.</li>
</ul>
</li>
<li>Maintain the highest standard of cleanliness and sanitation.
<ul>
<li>Clean and sanitize café and gaming areas, restrooms, kitchen spaces, and common areas maintaining a tidy appearance.</li>
<li>Empty trash bins and ensure proper disposal of waste.</li>
<li>Perform deep cleaning tasks, as needed.</li>
</ul>
</li>
<li>Effectively communicate business needs including but not limited to issues such as guest feedback, broken equipment, and/or low product inventory.</li>
<li>Responsibly manage financial transactions including cash drawer, sales, daily deposits, and tips.</li>
<li>Prohibit underage patrons from purchasing alcohol or gambling by ID'ing every guest, every time.</li>
<li>Actively support liquor, gaming, health, and other regulatory inspectors to ensure compliance and maintain strong professional relationships.</li>
<li>Prepare and serve food and beverage items, ensuring consistent food quality and standards.
<ul>
<li>Sample food items for guests throughout shift.</li>
<li>Record cooler and freezer temperatures each shift.</li>
</ul>
</li>
<li>Successfully complete certification courses within 30 days of hire.
<ul>
<li>Basset, Allergen, sexual harassment, and Illinois Food Manager </li>
</ul>
</li>
<li>Providing a safe environment for staff, guests, and vendors.
<ul>
<li>Locking doors and setting alarms.</li>
<li>Reporting safety hazards or concerns such as torn carpet or defective furniture. </li>
<li>Maintains regular and consistent attendance and punctuality. </li>
<li>Perform other duties as requested by management.</li>
</ul>
</li>
</ul>
Skills and Experience:
<ul>
<li>Must be 21 years of age</li>
<li>Previous customer service experience is preferred. </li>
<li>Must have a reliable form of transportation.</li>
<li>Able to use a touch-sensitive POS system.</li>
<li>Being able to bend, reach, lift and/or carry 15 pounds.</li>
<li>Knowledge of the service environment.</li>
<li>Strong interpersonal skills and the ability to work as part of a team. </li>
<li>Attend meetings and trainings as required by management.</li>
</ul>

Guest Service Host

<h3>Job Description</h3>
Job Description
About us
Atlas Residential is a premier concierge staffing firm serving luxury residential communities. Our commitment is to provide warm, welcoming, and professional staff dedicated to enhancing the lives of residents. Our branding reflects our values of elegance, reliability, and exceptional service.
Job Summary
We are seeking a Front Desk Concierge to join our team. The ideal candidate will be responsible for providing exceptional customer service and administrative support at the front desk in a luxury apartment community.
Duties
<ul>
<li>Greet all residents/guests/prospective residents as they enter the building.</li>
<li>Sign in guests and contractors following proper protocols.</li>
<li>Answer phones and transfer as needed</li>
<li>Receive, secure and release all packages and dry-cleaning services.</li>
<li>Supervise activity in the building through security cameras and patrols.</li>
<li>Communicate and coordinate with property management.</li>
<li>Record all notes and activity through shift logs.</li>
<li>Enforce property rules, regulations and policies, including non-smoking.</li>
<li>Coordinate elevator service for move-ins/outs.</li>
<li>Assist in the reservation of amenities.</li>
<li>Provide third party referrals, such as pet service, house cleaning, dry cleaning, etc.</li>
<li>Call emergency services, as necessary.</li>
</ul>
Required Skills
<ul>
<li>Ability to carry packages weighting up to 40lbs</li>
<li>Ability to stand for majority of the shift</li>
<li>Customer Service</li>
<li>Proficient in Microsoft office products - Ms Word, Excel, Powerpoint.</li>
<li>Proficient in Google products - Google Drive, Google Docs etc.</li>
<li>Strong organizational skills for effective calendar management</li>
<li>Ability to multitask in a fast-paced environment</li>
<li>Excellent communication and interpersonal skills</li>
<li>Nice-to-Have Skills include: previous experience in front desk or administrative roles, experience as a front desk staff member, security services</li>
</ul>
Job Types: Full-time, Part-time
Pay: $20 - $23 per hour
Benefits:
<ul>
<li>401(k)</li>
<li>Flexible schedule</li>
<li>Paid time off</li>
</ul>
Schedule:
<ul>
<li>8 hour shift</li>
<li>Day shift</li>
<li>Evening shift</li>
<li>Every weekend</li>
<li>Monday to Friday</li>
<li>Morning shift</li>
<li>No weekends</li>
<li>Weekends only</li>
</ul>
Ability to Commute:
<ul>
<li>Providence, RI 02903 (Required)</li>
</ul>
Ability to Relocate:
<ul>
<li>Providence, RI 02903: Relocate before starting work (Required)</li>
</ul>
Work Location: In person
Company DescriptionAtlas Residential is a premier concierge staffing firm serving luxury residential communities. Our commitment is to provide warm, welcoming, and professional staff dedicated to enhancing the lives of residents. Our branding reflects our values of elegance, reliability, and exceptional service. 
<h3>Company Description</h3>
Atlas Residential is a premier concierge staffing firm serving luxury residential communities. Our commitment is to provide warm, welcoming, and professional staff dedicated to enhancing the lives of residents. Our branding reflects our values of elegance, reliability, and exceptional service.

Front Desk Concierge FT/PT - 7AM-3PM/3PM-11PM/11PM-7AM

<h3>Job Description</h3>
Job Description
STEAK N SHAKE HOSPITALITY HOST JOB DESCRIPTION:
The Hospitality Host position at Steak ‘n Shake is a critical position that will professionally represent Steak ‘n Shake by greeting, engaging and serving new and existing guests and fans.&nbsp; Constantly creates a welcoming atmosphere that appreciates the Guest’s business and supports the location’s ambience with outgoing enthusiastic hospitality. Hospitality Hosts will greet guests upon entering, engage in positive and professional conversation with the Guests.
YOU:
<ul>
<li>
Demonstrate the Golden Rule
</li>
<li>
Have a competitive spirit and desire to win
</li>
<li>
Possess high character and high competence
</li>
<li>
Desire to improve the lives of others
</li>
</ul>
US:
<ul>
<li>
Desire to improve the lives of employees, customers, franchisees
</li>
<li>
Committed to you and your successful journey
</li>
<li>
We place trust above all else. This builds loyalty.
</li>
<li>
Determined to be the employer of choice, placing employees first. We seek to be the maximum wage employer.
</li>
<li>
Desire to lead and dominate the premium burger segment of the restaurant industry
</li>
<li>
Our pace is fast, focused, and effective.
</li>
</ul>
Benefits &amp; Perks
Employee discount, Flexible schedule, Employee assistance program, Paid Training
 We use eVerify to confirm U.S. Employment eligibility.

Hospitality Host

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>401(k)</li>
<li>Competitive salary</li>
<li>Health insurance</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Profit sharing</li>
<li>Training &amp; development</li>
<li>Vision insurance</li>
</ul>
 We are seeking a full-time, medical receptionist for our busy surgical dermatology practice. The ideal candidate will have a strong background in medical and front office knowledge. Compassion for patients, multi-tasking ability and being a team player are essential attributes for this position. If you are looking for a career with opportunities for growth and a family atmosphere, please apply today. (Experience is a plus, but willing to train the right candidate) Front Desk Receptionist Job Duties 1. Confirm patient appointments 1-2 days in advance. 2. Patient check-in during clinic hours. 3. Verify patient eligibility daily. 4. Confirm that patients have completed all necessary paperwork at new patient and annual visits. 5. Enter demographic and appropriate medical information in patients electronic record. 6. Scan patient paperwork, ID and insurance cards into patient chart. 7. Collect co-pays and patient balances. 8. Check messages, answer phones and transfer appropriately. 9. Reschedule late or no-show appointments. 10. Prepare encounters for the following week, ensuring eligibility and authorization has been obtained, copay/patient balance is documented. 11. Manage daily task list. 12. Unlock/lock waiting room daily, maintain waiting room supplies and clean, as needed. 13. Participate in compliance training for the office. 14. Perform other jobs, as needed Front Desk Receptionist Performance Requirements: Knowledge of business office procedures; knowledge of grammar, spelling, and punctuation; skilled in operating a computer and photocopy/fax/scanner machine; skilled in greeting patients and answering the telephone in a pleasant and helpful manner; ability to speak clearly and concisely; ability to read, understand, and follow oral and written instruction; ability to establish and maintain effective working relationships with patients, employees, and the public. Typical Physical Demands of a Front Desk Receptionist : Work may require sitting for long periods of time. Requires working knowledge of electronic record system. Requires manual dexterity sufficient to operate a keyboard, type 60 WPM, operate a telephone, copier, fax and scanner, as necessary. It is required to type on computer screens for long periods of time and to work in an environment which can be stressful. Experience: One year experience in a medical setting. Knowledge of medical terminology and computer experience required. Education: High School Graduate or GED EEOC Employer Job Type: Full-time Pay: $14.00 - $20.00 per hour Benefits: 
<ul>
<li>401(k)</li>
<li>Dental insurance</li>
<li>Employee assistance program</li>
<li>Flexible spending account</li>
<li>Health insurance</li>
<li>Health savings account</li>
<li>Paid time off</li>
<li>Vision insurance</li>
</ul>
 Healthcare setting: 
<ul>
<li>Medical office</li>
</ul>
 Medical specialties: 
<ul>
<li>Surgery</li>
</ul>
 Schedule: 
<ul>
<li>8 hour shift</li>
<li>Monday to Friday</li>
</ul>
 Ability to commute/relocate: 
<ul>
<li>Leesburg Fl 34748: Reliably commute or planning to relocate before starting work (Required)</li>
</ul>
 Experience: 
<ul>
<li>Medical terminology: 1 year (Required)</li>
<li>Computer skills: 2 years (Required)</li>
<li>Customer service: 2 years (Required)</li>
</ul>
 Work Location: One location 
<ul>
<li>Health insurance</li>
</ul>

Front Desk Receptionist

<h3>Job Description</h3>
Job Description
GUEST SERVICES TEAM MEMBER - Woodman's Sports &amp; Convention Center
Sports Facilities Management, LLC
LOCATION: Janesville, WI
DEPARTMENT: OPERATIONS
REPORTS TO: OPERATIONS MANAGER 
STATUS: PART-TIME (NON-EXEMPT)
 
ABOUT THE COMPANY:
Woodman's Sports &amp; Convention Center is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Janesville, WI. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. 
Woodman's Sports &amp; Convention Center is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.
SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
POSITION SUMMARY:
The Guest Services Team Member provides the first point of contact for all guests. The Guest Services Team Member is expected to provide excellent customer service to all visitors and always displays a vast amount of knowledge of the facility's programs and offerings.
PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
<ul>
<li>Greet guests and provide information and wayfinding as needed </li>
<li>Provide courteous and friendly first-in-class service to all guests </li>
<li>Register guests and process payments for leagues, camps, clinics, drop-in, etc. </li>
<li>Be knowledgeable about facility programs (format, pricing, meeting dates/times) </li>
<li>Operate multi-line phones </li>
<li>Record waivers and event information </li>
<li>Record event scores (tournaments/leagues) and print game sheets daily</li>
<li>Maintain confidentiality and discretion with guest and team member information </li>
<li>Professionally resolve guest concerns and complaints and/or direct to appropriate Manager </li>
<li>Know and enforce the venue policies and procedures </li>
<li>Complete special projects, daily assignments, and other duties as assigned</li>
</ul>
MINIMUM QUALIFICATIONS:
<ul>
<li>Able to work with a wide variety of ages from pre-school through adult</li>
<li>Flexible work schedule (e.g., nights, weekends, holidays and long hours) and regular attendance necessary</li>
<li>Excellent communication skills, both verbal and written</li>
<li>Ability to maintain focus in a high-volume, fast-paced environment</li>
<li>Must have excellent guest service skills</li>
<li>Must be detail-oriented and have outstanding organizational skills</li>
<li>Ability to multi-task, prioritize, and remain calm and focused in difficult and stressful situations</li>
<li>Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders and fellow team members</li>
<li>Must work well with others</li>
<li>Must take personal initiative for the betterment of the team and venue</li>
<li>Commitment to the safety and well-being of others</li>
</ul>
WORKING CONDITIONS AND PHYSICAL DEMANDS:
<ul>
<li>Must be able to lift 20 pounds waist high</li>
<li>May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop or bend</li>
<li>Will be required to operate a computer</li>
<li>Facility has intermittent noise</li>
</ul>
 
 Job Posted by ApplicantPro

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