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<h3>Job Description</h3>
Job DescriptionDescription:
Does the idea of earning unlimited commission plus a generous bonus drive you to want to succeed?
Are you looking to put your talent for sales and love of the beauty industry to good use? 
Do you thrive in a fast-paced, results-driven team environment?
If so, WE’VE GOT YOUR NEXT GREAT CAREER OPPORTUNITY!
We are a dynamic professional salon service committed to providing guests with a first-class waxing experience. As a Guest Service Associate at European Wax Center, you will use your expertise and product knowledge to ensure every moment is an opportunity for confidence! Our comprehensive training will provide you with all the tools you need, and to show our appreciation, we offer competitive pay and performance incentives throughout your career.
In this role you will:
<ul>
<li>Assess guest needs and provide information on product features and Wax Pass benefits.</li>
<li>Achieve company sales goals on a daily, monthly, and annual basis. </li>
<li>Receive the tools you need to become a rockstar sales associate and maximize your income.</li>
<li>Turn your passion for the beauty industry into a rewarding career with excellent growth potential.</li>
</ul>
With your help, we’ll give our guests a reason to Walk In, and Strut Out.
Wax Center Partners/European Wax Center is one of the fastest-growing beauty franchises in the country! Don’t miss the opportunity to be part of one of the largest and most reputable companies in the beauty industry! 
<a href="http://www.waxcenterpartners.com" target="_blank">www.waxcenterpartners.com</a> 
WHAT’S IT LIKE BEING PART OF EUROPEAN WAX CENTER?
<ul>
<li>We Care About Each Other</li>
<li>We Do The Right Thing</li>
<li>We Delight Our Guests</li>
<li>We Have Fun While Being Awesome</li>
</ul>
WHAT’S IN IT FOR YOU?
<ul>
<li>401(k) Retirement Savings Plan</li>
<li>Medical, Dental, Vision, and Disability Insurance</li>
<li>Paid Time Off</li>
<li>Discounts on waxing services and retail products</li>
<li>Free waxing during Wax Associate Training</li>
<li>Best-in-class training and continuous education</li>
<li>Advancement opportunities for those wanting to further their career</li>
<li>A fun, well-managed work environment</li>
</ul>
Requirements:
WHAT WE’RE LOOKING FOR:
<ul>
<li>A reliable go-getter with an understanding of the sales process</li>
<li>A passion for sales excellence through education; sales experience is strongly preferred but not required. If you are outgoing and personable, we have an amazing training program!</li>
<li>Ability to responsibly open and close the center; this is a key holder position!</li>
<li>Willingness to work a flexible schedule, including mornings, evenings, and weekends</li>
<li>Someone outgoing, self-sufficient, and motivated</li>
<li>Talent for providing exceptional customer service.</li>
<li>A professional appearance at all times</li>
<li>An Associate who takes pride in their work and will uphold Wax Center Partners/European Wax Center core values</li>
</ul>

Guest Service Associate

<h3>Job Description</h3>
Job Description
GUEST SERVICES TEAM MEMBER - Ice in Paradise
Sports Facilities Management, LLC
LOCATION: Goleta, CA
DEPARTMENT: GUEST SERVICES
REPORTS TO: GENERAL MANAGER 
STATUS: PART-TIME (NON-EXEMPT)
 
ABOUT THE COMPANY:
Ice in Paradise is a premier sport, recreation and entertainment Ice Arena focused on improving the health and economic vitality of Goleta, CA. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. 
Ice in Paradise is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.
SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
POSITION SUMMARY:
The Guest Services Team Member provides the first point of contact for all guests. The Guest Services Team Member is expected to provide excellent customer service to all visitors and always displays a vast amount of knowledge of the facility's programs and offerings.
PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
<ul>
<li>Greet guests and provide information and wayfinding as needed </li>
<li>Provide courteous and friendly first-in-class service to all guests </li>
<li>Register guests and process payments for leagues, camps, clinics, drop-in, etc. </li>
<li>Be knowledgeable about facility programs (format, pricing, meeting dates/times) </li>
<li>Operate multi-line phones </li>
<li>Record waivers and event information </li>
<li>Record event scores (tournaments/leagues) and print game sheets daily</li>
<li>Maintain confidentiality and discretion with guest and team member information </li>
<li>Professionally resolve guest concerns and complaints and/or direct to appropriate Manager </li>
<li>Know and enforce the venue policies and procedures </li>
<li>Complete special projects, daily assignments, and other duties as assigned</li>
</ul>
MINIMUM QUALIFICATIONS:
<ul>
<li>Able to work with a wide variety of ages from pre-school through adult</li>
<li>Flexible work schedule (e.g., nights, weekends, holidays and long hours) and regular attendance necessary</li>
<li>Excellent communication skills, both verbal and written</li>
<li>Ability to maintain focus in a high-volume, fast-paced environment</li>
<li>Must have excellent guest service skills</li>
<li>Must be detail-oriented and have outstanding organizational skills</li>
<li>Ability to multi-task, prioritize, and remain calm and focused in difficult and stressful situations</li>
<li>Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders and fellow team members</li>
<li>Must work well with others</li>
<li>Must take personal initiative for the betterment of the team and venue</li>
<li>Commitment to the safety and well-being of others</li>
</ul>
WORKING CONDITIONS AND PHYSICAL DEMANDS:
<ul>
<li>Must be able to lift 20 pounds waist high</li>
<li>May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop or bend</li>
<li>Will be required to operate a computer</li>
<li>Facility has intermittent noise</li>
</ul>
 Job Posted by ApplicantPro

Guest Services Team Member - Ice in Paradise

<h3>Job Description</h3>
Job Description
Providence Place of Collegeville is seeking to recruit an energetic, compassionate individual ready to lead purposeful and engaging activities with residents who are living with dementia. The Activities Associate assists with programs and events that promotes and encourages a feeling of independence and a sense of accomplishment. Encourages and motivates residents to stay active - both mentally and physically. Works closely with Activities and Caregiver staff to promote residents' quality of life, dignity and independence.
Full time: 8:30am - 5:00pm and 10:30am to 7:00pm - Must be able to work EOW/EOH

Routine Functions of the Position:
<ul>
<li>Encourage residents to attend and participate in meetings, activities and individual appointments.</li>
<li>Facilitate the daily morning meeting for residents. Distribute and a review a daily calendar of events.</li>
<li>Lead stimulating cognitive exercises such as Memory Magic, Time Slips, Poetry, Book Clubs, Art Therapy, etc.</li>
<li>Maintain required documentation of resident participation in programs.</li>
<li>Transport and accompany residents on outings as scheduled.</li>
<li>Support the Activities Coordinator by assisting with projects and programs as assigned.</li>
</ul>

Critical Success Factors:
<ul>
<li>Patient, encouraging, personable, creative</li>
<li>Understanding of how to work with residents who are living with dementia</li>
<li>Effective oral and written communication skills</li>
<li>Ability to coordinator work with other departments</li>
</ul>

Minimum Qualifications:
<ul>
<li>Prior experience in retirement living preferred, but not required</li>
<li>Education: High School Diploma or GED required</li>
<li>Valid Driver's License with clean driving record.</li>
</ul>
EOE
Other1

Activities Associate (Memory Care)- FT - Starting at $17/hour

<h3>Job Description</h3>
Job Description
The Guest Services Agent position at Tybee Vacation Rentals is responsible for providing exceptional customer service to guests, owners, and vendors. The main function of this role is to ensure that guests have a positive experience during their stay and to assist with any issues or requests they may have.
Essential Responsibilities:
<ul>
<li>Maintain professional relationships with owners, guests, and vendors.</li>
<li>Review, update, and manage property notes and folios.</li>
<li>Resolve owners and guest-related issues.</li>
<li>Coordinate and prioritize maintenance requests.</li>
<li>Create, close, and modify work orders and property blocks.</li>
<li>Develop and maintain a trade vendor list and work closely with vendors to ensure completion of work orders.</li>
<li>Create, modify, and cancel reservations.</li>
<li>Process payments, adjust payment schedules, and code auto-payment exclusions.</li>
<li>Revise reservation folios and property details in the reservation management system.</li>
<li>Change rental rates and add fees.</li>
<li>Adjust pricing and discount codes.</li>
<li>Update reservation folios and property details in the reservation management system.</li>
<li>Quote reservation pricing using internal systems and property details.</li>
<li>Create account records by effectively communicating with owners and guests via the reservation management system.</li>
<li>Run reservation and maintenance reports and monitor various system alerts daily.</li>
<li>Stay abreast of the conditions and needs of each property.</li>
<li>Troubleshoot customer service and maintenance issues.</li>
</ul>
Tybee Vacation Rentals is an Equal Opportunity Employer and follows the principles of Equal Employment Opportunity. The company does not discriminate based on race, color, religion, sex, national origin, age, disability, citizenship, marital status, sexual orientation, or any other characteristic protected by law during recruitment, selection, placement, training, compensation, and promotion of employees.
Please note that this job description is not exhaustive and may be subject to change. Duties, responsibilities, and activities may vary based on regional and location-specific needs of the company.
Qualifications:
<ul>
<li>Proficiency with document management, databases, and spreadsheets.</li>
<li>Working knowledge of Microsoft applications.</li>
<li>Strong organizational skills with the ability to multitask and problem-solve.</li>
<li>Excellent communication skills.</li>
<li>Valid driver's license, auto insurance, and reliable transportation for travel between locations while working.</li>
<li>Must be eligible to work in the United States and pass a background screening.</li>
<li>Ability to work a variable schedule, including weekends, holidays, and on-call shifts as assigned.</li>
</ul>
Physical/Mental/Environmental Demands:
<ul>
<li>Sitting – 90%, Standing/Walking 10%. Required to stoop, bend, stretch, twist, and reach. Occasionally lift up to 15 lbs. Must be able to talk or hear. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.</li>
<li>Organize, multitask, and problem-solve.</li>
<li>Combination of indoor and outdoor workspaces.</li>
</ul>
Benefits:
<ul>
<li>Competitive salary.</li>
<li>Comprehensive medical, dental, and vision insurance.</li>
<li>401(k) retirement plan with company match.</li>
<li>Paid time off and holidays.</li>
<li>Employee discounts on vacation rentals.</li>
<li>Professional development opportunities.</li>
</ul>
Salary Description: $17.00 - $18.00 per hour 
Apply now and become a vital part of Tybee Vacation Rentals, where your career is more than just a job - it's an adventure!

Guest Service Agent

<h3>Job Description</h3>
Job DescriptionDescription:
Element New Orleans Downtown
At Element, we believe travel should support a balanced life. The Lobby Attendant helps bring this philosophy to life by maintaining clean, uplifting public spaces and delivering thoughtful, intuitive service that supports guest well-being. This role is essential to creating a fresh, healthy, and welcoming environment at Element New Orleans Downtown.
Key Responsibilities
<ul>
<li>Maintain all public areas in alignment with Element by Westin brand standards, emphasizing cleanliness, sustainability, and wellness. </li>
<li>Complete daily Public Area Attendant checklists to ensure all spaces are consistently clean, organized, and guest ready. </li>
<li>Stock, organize, and maintain cleaning carts and caddies with approved supplies, linens, amenities, and equipment. </li>
<li>Clean and care for lobby spaces, stairwells, windows, furniture, lighting, fixtures, drapes, vents, and indoor plants to support a fresh, modern atmosphere. </li>
<li>Sweep, mop, vacuum, and shampoo floors and carpets to maintain a healthy indoor environment. </li>
<li>Clean, sanitize, and restock public restrooms, fitness center, guest and service elevators, employee locker rooms, offices, and drinking fountains. </li>
<li>Remove trash and recycling in accordance with sustainability and environmental guidelines. </li>
<li>Maintain strong awareness of guest presence by greeting guests warmly, using names when known, pausing equipment use when guests are nearby, and ensuring unobstructed walkways. </li>
<li>Deliver intuitive guest service by proactively offering assistance, providing clear directions, and escorting guests when possible. </li>
<li>Maintain knowledge of hotel amenities, services, hours of operation, and in-house events to confidently assist guests. </li>
<li>Promote hotel offerings and amenities in a natural, service-driven manner. </li>
<li>Address guest concerns promptly and professionally, following property service recovery procedures. </li>
<li>Support a positive, respectful, and inclusive team culture through professional communication and recognition of coworkers and leaders. </li>
<li>Contribute to a safe, healthy work environment for guests and associates by following safety and wellness guidelines. </li>
<li>Participate in daily pre-shift meetings and remain engaged with team goals and priorities. </li>
<li>Consistently present a calm, friendly, and welcoming demeanor, embodying the Element brand promise. </li>
<li>Perform duties in accordance with company policies, brand standards, and applicable local, state, and federal regulations. </li>
<li>Complete additional duties or special projects as assigned by leadership.</li>
</ul>
Requirements:
QUALIFICATIONS:
<ul>
<li>High School diploma or equivalent and/or experience in a hotel or a related field preferred. </li>
<li>Ability to bend, lift, carry and move 25-30 pounds.</li>
<li>Ability to work standing or walking for entire shift.</li>
<li>Work with little or no supervision while maintaining high levels of cleanliness and efficiency</li>
<li>Strong attention to detail.</li>
<li>Available to work a varied schedule that may include weekends and holidays.</li>
<li>Ability to communicate with guests and team members.</li>
</ul>

Public Area Attendant

<h3>Job Description</h3>
Job DescriptionDescription:
 Are you looking to leave work and think that was FUN? Then look no further and come join our team at Florida OMFS. We are hiring for a front desk person at our Carrollwood and Wesley Chapel offices. We are looking for like-minded people to join our group practice whose vision is creating beautiful smiles while creating lasting impressions and touching patients' hearts. 
We are looking for GREAT PERSONALITIES, TEAM PLAYER MENTALITY, and someone with FANTASTIC CUSTOMER SERVICE. If you think you have what it takes, let me tell you what we offer:
<ul>
<li>Work Hours 7:45 am-4:30 pm- with a one-hour lunch; Monday-Thursday. On Fridays, we work 7:45-3:00. Rarely would you have to work past these hours. We believe strongly in supporting a healthy Work-Life Balance.</li>
<li>Health benefits and other benefits paid (working 30 hours weekly)</li>
<li>40 (k) with up to 4% matching</li>
<li>Bonus Program</li>
<li>Referral Program</li>
<li>Monthly staff appreciation</li>
<li>Appreciation on your birthday</li>
<li>Would you enjoy traveling to our sister offices? Let us know!</li>
</ul>
ESSENTIAL RESPONSIBILITIES
<ul>
<li>Answer and manage incoming calls.</li>
<li>Register new patients and schedule appointments according to established office protocols. ·</li>
<li>Ensure cancellations are filled.</li>
<li>Verify, update, and enter patient information into the data system.</li>
<li>Maintain and manage patient records.</li>
<li>Treatment planning.</li>
<li>Check-in/Checkout.</li>
</ul>
Requirements:
REQUIREMENTS/QUALIFICATIONS
<ul>
<li>Education Level: High School or diploma or GED</li>
<li>Job Related/Industry Experience: 1-3 years</li>
<li>Knowledge of dental terminology, procedures, and diagnosis is a plus.</li>
<li>Ability to use Microsoft Office Word, Excel applications, and company operational systems</li>
<li>Physical Requirements: Mostly walking, talking, standing, and updating information in computer systems</li>
<li>Bilingual is required. </li>
<li>This position requires travel between our Carrollwood and Wesley Chapel offices.</li>
</ul>

Floating Bilingual Front Desk

<h3>Job Description</h3>
Job Description
Mission Statement
The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Position Summary
The Zahn Memorial Family Emergency Shelter Desk Clerk provides general oversight of residents and rooms, checking in and discharges of residents, and evaluates and reports on resident’s condition to the Program Director and Case Managers. The Desk Clerk is also responsible for assisting case managers in the completion of documentation and tracking resident’s progress upon discharge and follow-ups.
Essential Functions
<ul>
<li>Provide professional, compassionate, and safe care for all residents. Respond to clients’ needs promptly, professionally, and with great courtesy. Provide support to all residents.</li>
<li>General monitoring of clients to ensure that a safe, quiet, and friendly atmosphere is maintained</li>
<li>Explain rules and procedures to all clients.</li>
<li>Ensure client adherence to program policies and procedures.</li>
<li>Complete intakes as needed.</li>
<li>Enter and update all HMIS data as needed.</li>
<li>Follow all Alegria and TSA policies and procedures.</li>
<li>Complete all intake forms and records, establishing an individual resident file for new intakes.</li>
<li>Complete all daily logs, gather all needed signatures, and give complete end-of-shift reports to the oncoming shift and to the Program Director.</li>
<li>Monitor the house and residents, make rounds as directed by your supervisor.</li>
<li>Document and report unusual occurrences, incidents, and injuries.</li>
<li>Ensure that resident’s rooms are neat and clean, hallways are free of obstructions and other safety hazards.</li>
<li>Provide appropriate involvement in coordination with other staff so that safety and security measures are adhered.</li>
<li>Maintain security inside and outside of the building.</li>
<li>Respond promptly and appropriately to emergency situations.</li>
<li>Maintain resident confidentiality at all times.</li>
<li>Assist Case Managers in completing documentation and tracking residents upon discharge.</li>
<li>Answer and direct incoming calls to the appropriate individuals in a courteous and professional manner.</li>
<li>Monitor client’s medication.</li>
<li>Assist with kitchen duties as needed.</li>
<li>Assist with cleaning common areas daily.</li>
<li>Ability to work an irregular schedule with varying hours as needed.</li>
<li>Other duties as assigned by your immediate supervisor and/or management personnel.</li>
<li>All duties will be performed in a courteous manner, allowing clients and staff to maintain a healthy sense of self-worth.</li>
</ul>
Minimum Qualifications
<ul>
<li>High School Diploma or GED Required, A.A. or B.A./B.S. highly preferred.</li>
<li>Must possess a valid Class C California Driver’s License.</li>
<li>Bilingual English/Spanish preferred.</li>
<li>Must pass criminal background check</li>
<li>The ability to read, write, speak, and understand English; bilingual English/Spanish preferred.</li>
<li>Attainment of at least 18 years of age.</li>
</ul>
Skills, Knowledge &amp; Abilities
<ul>
<li>Must be culturally sensitive and non-judgmental</li>
<li>Knowledge and sensitivity regarding issues of homelessness, mental health, and chronic illness</li>
<li>Ability to work independently as well as with the team and organize food purchases, proper receiving and storage, food preparation and cleaning.</li>
<li>Basic information of blood borne infection and universal precautions including the use of protective devices.</li>
<li>CPR/First Aid Certification.</li>
</ul>
Working Conditions
Ability to walk, stand, bend, squat, climb, kneel and twist on an intermittent or sometimes continuous basis. Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead. Ability to operate computer, fax, and telephone. Ability to lift up to 25 lbs. This position requires employee to be vaccinated from COVID-19 or have a religious or medical approved exemption.

11-205 - Desk Clerk - SC/ Alegria-Zahn

<h3>Job Description</h3>
Job DescriptionCompany Description 
At Spectrum Retirement Communities we believe in living without limits, in aging fearlessly, and in sharing great stories. The Spectrum Story is full of compassion, hard work, and fun. If the chapters of your life story include caring for others and a dedicated work ethic, then we need you!
Job Description 
Salary: $18.81 - $21.15 per hour, based on experience
Schedule: Part Time, Friday - Saturday, 7am - 2pm
In this position, your main responsibilities will include:
<ul>
<li>Greet and direct all visitors to the front desk in a friendly and helpful way.</li>
<li>Answer all incoming phone calls and transfer the calls or take messages as appropriate.</li>
<li>Respond to resident and family member questions and concerns.</li>
<li>Respond to and appropriately handle emergency situations.</li>
<li>Monitor and maintain the cleanliness of the front lobby and entrance area.</li>
</ul>
Qualifications 
To be successful in this position, we believe that you need the following experiences, strengths, and skills:
<ul>
<li>High School diploma or equivalent is required</li>
<li>Experience in an office environment, answering phones or customer service preferred.</li>
<li>Technology skills are important.</li>
<li>Must be self-motivated, organized, and professional. Must be able to work independently and handle multiple tasks at one time.</li>
<li>Strong communication skills are critical. You will need to be able to work with potential residents, current residents, family members, and team members.</li>
</ul>
 Additional Information 
If you join Spectrum as a full-time team member, your story will include eligibility for medical insurance, dental insurance, vision insurance, life insurance, and other voluntary insurance options. All part-time and full-time team members are eligible to participate in our 401(k), for paid time off, holiday pay, Daily Pay and discounts through Perk Spot.
Spectrum Retirement Communities strongly encourage all team members to be fully vaccinated against COVID-19, however, the vaccine is not a requirement to work with us.
Spectrum Retirement, LLC and all affiliates are Equal Opportunity Employers. We do not discriminate against employees or applicants on the basis of race, color, national origin, gender, sex, sexual orientation, pregnancy, gender identity or expression, disability, religion, age, genetic information, veteran status, or any other characteristic protected by federal, state or local law.
Spectrum Retirement, LLC also participates in the E-verify program through the Department of Homeland Security and the Social Security Administration.
#IND123

Concierge - Part Time

<h3>Job Description</h3>
Job Description
Reports To: Assistant General Manager, General Manager
Requirements:
High school diploma or equivalent
Ability to speak fluent English
Bilingual (English/Spanish) 
Strong computer and typing skills, tech-savvy
Stand for long periods of time behind the desk and front office areas
Carrying or lifting items weighing up to 50 pounds.
Handling objects, products, and computer equipment
Willing to work weekends, and/or holidays. ( Schedule is 2pm-10pm but you may be asked to fill in on 6am-2pm shifts as needed.) 
Must have front desk and night audit experience.
General Responsibilities:
Provide prompt, friendly, courteous, and professional guest service.
Ability to perform check-in / check-out of hotel guests in a timely and professional manner
Act as the Manager on Duty (MOD) when scheduled.
Specific Responsibilities:
Register guests, issue room keys, provide information on hotel services, local area and room location.
Answer phones in a prompt and courteous manner.
Upsell rooms where possible to maximize hotel revenue.
Be proficient on the use of the Property Management System.
Completion of all brand trainings for their discipline. Required to log on to Brand Portal, know and learn
the brand requirements needed for their position.
Have a good understanding of all of hotel operating procedures.
Accurately process all cash and credit card transactions in accordance with the established procedures.
Administrative responsibilities such as data entry, reporting etc.
Respond appropriately to guest complaints and guest requests and make appropriate service recovery
actions to ensure total guest satisfaction.
Perform other duties as assigned including guest room tours, special guest requests, breakfast set up,
cleaning lobby area, setting up meeting room, data entry, document scanning, and preparing reports.
Read and document all events, incidents in the communication log.
Ensure the proper appearance of the lobby and all public areas, including the breakfast area.
Ensure processes are followed to protect the identity, safety and security of the guests and fellow
employees.
Be proficient on the use of all front office equipment such as credit card machine, copier, and fax.
Be willing and able to work any shift.
Have complete knowledge of room types and offered rate plans.
Fully understand the hotel’s franchise policy on guaranteed reservations and no- shows.
Process cancellations and modifications to reservations.
Promote goodwill by being courteous, friendly, and helpful to guests, managers, and all other associates.
Promote teamwork and quality service through daily communications and coordination with other
departments.
Optimum Attributes:
Excellent communication and customer service skills
Pleasant personality
Good team player
Good listener
Well-groomed and professional appearance
Open with praise and discrete with criticism
Performance Standards:
Annual performance evaluations are subjected to contributions of measurable value to hotel metrics and
goals.

FRONT DESK ASSOCIATE

<h3>Job Description</h3>
Job DescriptionJob Description:The Guest Services Agent provides a friendly, welcoming, and caring greeting to each person entering Essentia Health. The agent anticipates visitor needs by offering and giving assistance, answering questions, and escorting or securing an escort for patients and visitors when appropriate. The agent provides information and/or has knowledge of the Essentia campus and additional resources regarding our facilities.The agent also provides valet services by safely operating and transporting vehicles belonging to patients and visitors on Essentia Health property and public streets. Prevents traffic congestion by directing traffic in front of the medical center.Education Qualifications:
Key Responsibilities:
<ul>
<li>Safely operates and parks patient and visitor vehicles in designated parking areas</li>
<li>Provides general information and directions to employees, patients, and visitors at Essentia facilities and parking areas</li>
<li>Secures wheelchairs for patients and visitors</li>
<li>Assists people coming into the facility and may direct and escort patients</li>
<li>Reports emergencies and requests responders</li>
<li>Enters patient/visitor information into tracking database for valet services</li>
<li>Acts as a source of information for staff, patients, and visitors</li>
<li>Emergency assistance for security team</li>
<li>Answers and responds to internal and external calls</li>
</ul>
Preferred Qualifications:
<ul>
<li>Experience with Microsoft Office programs</li>
<li>Experience in an information/hospitality desk or customer service environment</li>
<li>Ability to stay calm under pressure</li>
</ul>
Licensure/Certification Qualifications:
Certification/Licensure Requirements:
<ul>
<li>Basic Cardiac Life Support (BCLS) certification within 6 months of hire</li>
<li>Must have valid driver's license and meet the driving requirements and criteria acceptable to Essentia Health’s insurer</li>
</ul>
Employee Benefits at Essentia Health: At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.Job Location: South University ClinicShift Rotation: Day Rotation (United States of America)Shift Start/End: between 7am -8am/between 4pm -5pmHours Per Pay Period:Compensation Range: $15.48 - $23.22 / hourUnion:FTE: 0.5Weekends: noCall Obligations:Sign On Bonus:

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