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<h3>Job Description</h3>
Job DescriptionDescription:
Sheraton Galleria, Atlanta is a beautifully renovated hotel, ideally located just minutes from Truist Park, home of the Atlanta Braves. With 278 rooms and 5,000 sq. ft. of meeting and conference space, our hotel provides a dynamic and welcoming atmosphere for both business and leisure travelers. Boasting modern amenities, stylish design, and an unbeatable location near one of the city’s most exciting sports and entertainment hubs, we offer a unique experience for our guests.
Are you passionate about hospitality and delivering exceptional guest service? We’re looking for a Front Desk Agent to join our team in a newly renovated, vibrant environment! As the first point of contact for our guests, you’ll play a key role in creating a welcoming and memorable experience.
<ul>
<li>Greet and assist guests with check-ins, check-outs, and reservations.</li>
<li>Provide excellent customer service by addressing guest inquiries and concerns with professionalism and a friendly attitude.</li>
<li>Process payments, verify guest information, and maintain accurate records.</li>
<li>Coordinate with other departments to ensure seamless guest experiences.</li>
<li>Answer phone calls and respond to emails in a timely and courteous manner.</li>
<li>Maintain a clean, organized, and inviting front desk area.</li>
</ul>
If you have strong communication skills, a positive attitude, and a passion for hospitality, we’d love to meet you!
Why Work with Us?
Sheraton Galleria has recently completed a stunning renovation, bringing new life and modern sophistication to our hotel. As part of our team, you’ll enjoy:
<ul>
<li>Competitive hourly wage plus tips</li>
<li>A dynamic work environment in a newly refreshed space</li>
<li>Opportunities for career growth and development within StepStone Hospitality, Inc.</li>
<li>A chance to engage with guests from around the world in one of Atlanta's most sought-after locations</li>
<li>Free Parking</li>
<li>Free Breakfast</li>
<li>Hotel Discounts</li>
</ul>
 
 
Requirements:
 
<ul>
<li>Must have a comprehensive knowledge of hotel operations and guest services</li>
<li>Strong communication and interpersonal skills</li>
<li>Ability to handle difficult situations and maintain professionalism</li>
<li>High school education preferred; relevant training and experience required</li>
<li>Previous experience in a hotel environment preferred</li>
<li>Knowledge of applicable Federal, state, and local health, safety, and legal regulations</li>
<li>Ability to obtain required licenses and certificates</li>
<li>Additional language ability preferred</li>
<li>CPR and first aid training preferred</li>
</ul>
EOE – All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Front Desk Agent

<h3>Job Description</h3>
Job Description
We are seeking a Part Time Night Audit to become a&nbsp;part of our team!&nbsp;You will accommodate&nbsp;patrons, as well as identify areas of improvement&nbsp;to increase efficiency.
Responsibilities:
<ul>
<li>Register&nbsp;and assign rooms to guests</li>
<li>Confirm phone and online reservations</li>
<li>Respond to guest needs, requests, and complaints</li>
<li>Collect&nbsp;payment&nbsp;from departing guests</li>
<li>Keep&nbsp;records of occupied rooms and guests</li>
<li>Communicate pertinent guest information to designated departments</li>
</ul>
​Qualifications:
<ul>
<li>Previous&nbsp;experience in customer service, front desk service, or other related fields</li>
<li>Ability to build rapport with guests</li>
<li>Strong&nbsp;organizational&nbsp;skills</li>
<li>Excellent written and verbal communication skills</li>
</ul>

Part Time Night Audit

<h3>Job Description</h3>
Job Description
Apply Here: <a href="https://secure.onehcm.com/ta/FSINNS.jobs?ShowJob=721614996&amp;TrackId=ZipRecruiter" target="_blank">https://secure.onehcm.com/ta/FSINNS.jobs?ShowJob=721614996&amp;TrackId=ZipR…</a>
Job description
SUMMARY: As a Guest Service Associate at Stables Inn, you’ll be the go-to for guests from when they make their reservation to the day they check out. You’ll be the face that warmly greets them, helps them plan an amazing getaway, answer questions, resolve issues, and ultimately plays a critical role in making their stay enjoyable. With a passion for helping others, strong attention to detail, and a willingness to go above and beyond for our guests, as a Guest Service Associate, you will be an integral member of our small but mighty team.
When we need you
<ul>
<li>25 hours per week</li>
<li>Holidays and weekends are a&nbsp;MUST!</li>
<li>Wednesday &amp; Thursday: 4:30pm-10pm</li>
<li>Friday - Sunday 12:00pm-5:00pm</li>
</ul>
What You’ll Do
<ul>
<li>Foster a warm and friendly environment for all guests and team members</li>
<li>Provide excellent customer service to all guests throughout the entirety of their stay - being ready, willing, and genuinely happy to help guests at all times</li>
<li>Provide guests with ideas to enhance their stay: promote upsell packages upon arrival, make local recommendations, and assist guests in making reservations and/or appointments as needed</li>
<li>Genuinely connect with guests through multiple channels of communication, including in-person, email, telephone, and text messaging</li>
<li>Manage calls to the hotel: answering questions, providing information about the various rooms and current rates/promotions, making new reservations, adjusting or canceling existing reservations, and providing local recommendations</li>
<li>Manage arrivals: greet guests, register and assign rooms, check IDs and collect credit cards, provide tours and detailed information about the property, and assist the guest to their room when requested</li>
<li>Manage departures: ask guests about their stay, resolve any issues, collect payment and keys, send a receipt, and make any final adjustments to the guests' bill</li>
<li>In the absence of the manager, you will be responsible for all activities at the hotel and may be required to lead and/or assist housekeepers, kitchen staff, maintenance, etc.</li>
<li>Work with fellow team members in the Housekeeping and Kitchen departments, notify them of early check-ins, late check-outs, changes, or special guest requests</li>
<li>Work within the five core values of Four Sisters Inns: Grace, Grit, Attentiveness, Adaptability, Above &amp; Beyond</li>
<li>Promote the collection: develop a knowledge of other Four Sisters Inns and communicate information about the collection to guests</li>
<li>Any other duties as assigned</li>
</ul>
Perks of the Job
<ul>
<li>Paid sick leave</li>
<li>Yearly free night at select hotels in the Four Sisters collection</li>
<li>Discounted Team Member Rate for you plus a Friends and Family rate</li>
<li>Opportunities to learn and grow: we offer certifications and training to help you grow and develop your hospitality career</li>
<li>Tax-Saving 401K Retirement Plan</li>
<li>Being part of a beautiful and prestigious hotel collection in California</li>
</ul>
What You Bring to the Team
<ul>
<li>A positive, can-do attitude and a high degree of professionalism</li>
<li>Proven experience providing excellent guest service</li>
<li>A joy for interacting with guests and fellow team members, and helping them to have the best experience possible</li>
<li>Teamwork mindset: Willingness to jump in wherever and whenever needed to lend a hand to a fellow team member for the greater good of the guest experience</li>
<li>A strong work ethic</li>
<li>Knowledge of and enthusiasm for travel and the local area (including restaurants, wineries, shops, activities, etc)</li>
<li>The ability to thrive in, adapt, pivot, and embrace a workplace environment that evolves and changes daily</li>
<li>The ability to remain calm and show grace, even during stressful situations</li>
<li>The desire to go above and beyond to help guests and team members</li>
</ul>
About Four Sisters Inns
<ul>
<li>Four Sisters Inns is a collection of 17 boutique inns and small hotels located in California’s most desirable destinations. Each is one-of-a-kind, offering guests an authentic and personalized experience, beautiful accommodations, and exceptional service. For the past 45 years, Four Sisters Inns has developed a loyal following. We remain committed to fostering a culture that values our employees, guests, and investors.</li>
</ul>
Our Company Culture
<ul>
<li>We operate with a high level of integrity and are committed to maintaining a professional and respectful work environment</li>
<li>At Four Sisters Inns, we work as one team with one goal and encourage a collaborative approach</li>
<li>We offer a small team setting where your input is valued and your efforts make an impact</li>
<li>We believe that our team member's experience is equally as important as our guests</li>
<li>We believe in providing learning and growth opportunities for our team members, and strive to promote from within the company whenever possible</li>
<li>We are a majority woman-owned business</li>
</ul>
FOUR SISTERS INNS IS AN EQUAL OPPORTUNITY EMPLOYER
<ul>
<li>Four Sisters Inns is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, military service or veteran status, physical or mental disability status, or any other applicable legally protected characteristics as outlined by the federal, state, and local governments.</li>
</ul>

Hotel Guest Services Associate, Stables Inn

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Health insurance</li>
<li>Paid time off</li>
</ul>
 Company Overview We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job Summary Are you a night owl? Do you like working by yourself while being a part of a larger team? Then our Night Auditor position is for you! Fast, fun, and friendly are the main characteristics of this position. Responsibilities: 
<ul>
<li>Closing reports at the end of each night</li>
<li>Maintain responsibility and accountability for the hotel property and the safety of guests, and have authority for the hotel operations while on duty.</li>
<li>Have a working knowledge of reservations procedures, take reservations, and know cancellation procedures and Walk Policy.</li>
<li>Checking in guests, showing that classic customer service smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position.</li>
</ul>
 Qualifications: 
<ul>
<li>Strong computer skills.</li>
<li>Exceptional communication skills.</li>
<li>Demonstrated excellence in guest service.</li>
<li>Ability to multitask with limited supervision</li>
<li>Ability to work in a fast-paced environment.</li>
</ul>
 Benefits/Perks: 
<ul>
<li>Medical, Dental, and Vision insurance options</li>
<li>Paid time off and 401(k) for full-time employees</li>
<li>All employees get discounts on hotels across the country! Get franchise rates at all hotels within the brand plus other hotels managed by ZMC Hotels</li>
<li>Opportunities for bonuses</li>
<li>$250 referral bonus ($250 for you and $250 for a referred associate)</li>
<li>DailyPay: access to your already earned wages before payday</li>
</ul>

Night Auditor

<h3>Job Description</h3>
Job Description
Resident Service Specialist – Every day is an opportunity for you to ensure the Resident Service team provides exceptional first impressions and a seamless move-in experience. #WRK4UDR UDR, Inc. and its affiliated companies are seeking a Resident Service Specialist to join our team at 100 Pier 4, our apartment community (369 homes) located in Boston, MA.
Pay range: $25-$27/hour.
GENERAL SUMMARY OF DUTIES: Responsible to coordinate responses to resident service issues as well as tracking and following up on move-in satisfaction. Maintain company customer service standards within the community. Complete various administrative functions associated with residents’ needs, Move-In coordination, Onesite responsibilities, coordinating concierge type customer service, and resident activities. Provide coordination to ensure high quality resident customer service. SUPERVISION RECEIVED: Reports directly to Community Director, Senior Community Director or Resident Services Manager.
SUPERVISION EXERCISED: N/A
ESSENTIAL FUNCTIONS: 
Move-In Coordination 1. Ensure each new resident has a move-in orientation conducted by appointment. 2. New residents are contacted within seven days of move-in to ensure they are satisfied and to report any issues.
Onesite Responsibilities 1. Scan all required move-in documents into Onesite. 2. Oversee Pending Tasks.
Customer Service Administration 1. Guide walk-in traffic and minimize the wait time. 2. Handle any walk-in resident concerns with the Resident Service Manager and/or Community Director. 3. Ensure that all voicemails, texts, emails and other resident and community communications are checked and responded to within established time guidelines. 4. Organize incoming packages systematically and distribute as needed. 5. Work closely with the Business Manager, Centralized Admin, Centralized Sales and Renewal teams to ensure leasing and renewal goals are met. 6. Utilize CRM to effectively manage resident relations, service requests and resident communications.
Property Condition oversight 1. Walk through the move-in ready apartment to ensure they meet standards prior to orientation. 2. Walk through all amenities daily to ensure they are stocked and in good condition. 3. Walk problematic areas that are raised by residents on the day they are reported to ensure deficiencies are addressed. Follow-up with the service team until resolved. 4. Provide superior customer service to internal and external customers.
Back-Up coverage 1. Interact with walk-in prospects by showing the property if needed and answering questions about the community. 2. Receive and greet visitors to the community and answer prospects, residents, and customer inquiries as well as phone calls. 3. Research and prepare any reports, memos, letters, resident correspondence, and other documents using word processing, spreadsheet, database, or presentation software at the direction of the Resident Services Manager or Community Director. 4. May interact with walk-in prospects by setting-up a self-guided tour, answering questions about the community, lease terms, and local area. 5. Complete market summary and comp reports as directed. 6. Comply with all Company policies and procedures related to employment. 7. Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job. 8. Perform Resident Service Manager duties in the absence of the Resident Service Manager. 9. Perform other duties as assigned or as necessary.
PERFORMANCE REQUIREMENTS: Knowledge of organizational policies and procedures. Ability to apply policies and procedures to solve everyday issues. 
Ability to define problems, collect data, establish facts, and draw valid conclusions. Must have excellent organizational skills. Ability to perform a variety of support assignments requiring some exercise of independent judgment. Demonstrated knowledge and familiarity with community and rental property operations. 
Must know and follow the Fair Housing laws. Demonstrated skills with customer service. Knowledge of principles and methods for showing and promoting property. Ability to effectively present information to prospective or current residents. Knowledge of Onesite reporting; office practices and procedures; filing and maintenance of fiscal records. Must be detail orientated.
Must demonstrate excellent interpersonal skills; problem solving skills; and decision-making skills. Ability to meet and deal effectively with clients, associates, and the general public. Excellent verbal and written communication skills. Ability to create, compose, and edit written materials. Ability to establish priorities and coordinate work activities. Ability to work in conjunction with Company managers, residents, and associates. 
Must be skilled in word processing, drafting correspondence and memoranda. Attention to details, and basic experience with the internet. MS Office software applications required (e.g., Microsoft Office, Word and Excel). Knowledge of basic office practices and procedures; filing and maintenance of fiscal records. TYPICAL PHYSICAL DEMANDS: Requires prolonged sitting, some bending, stooping and stretching. Occasionally lifting files or paper weighting up to 30 pounds. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Regular and consistent attendance on the job is an essential function.
TYPICAL WORKING CONDITIONS: Normal office environment. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Periodic exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Occasional evening or weekend work.
EDUCATION AND EXPERIENCE: 
1. High School Diploma, or equivalent, is required. 2. Associate degree in business administration or equivalent, is preferred. 3. Minimum of two years of office experience is required. 4. Minimum of Two years’ experience in residential properties, rental operations, hotel or related business operations is preferred. 5. Must have and maintain a valid driver’s license unless otherwise noted.

Guest Service Specialist

<h3>Job Description</h3>
Job Description
About Us: The Hacienda Hotel - Best Western Plus Old Town is a charming 200-room, multi-building property located in the heart of San Diego's historic Old Town. Spanning 4.5 beautifully landscaped acres, our hotel features nine unique buildings, three versatile meeting rooms, a relaxing pool, and a restaurant with stunning views of the city skyline. As the newest member of the WS Management family, we are passionate about elevating guest experiences through innovation, hospitality, and excellence in service.
Position Overview: We're looking for a friendly, professional, and detail-oriented Front Desk Agent to join our hospitality team. As the first point of contact for our guests, you'll be the face of the Hacienda Hotel-welcoming travelers, answering questions, handling check-ins/outs, and creating memorable experiences. In addition to guest interactions, you'll help keep your assigned building (including lobby and front desk areas) clean, tidy, and inviting at all times.
This role is ideal for someone who thrives in a guest-facing role, takes pride in their workspace, and enjoys being part of a close-knit team dedicated to service and excellence.
Key Responsibilities:
Greet and check guests in and out with warmth and professionalism.
Process payments, verify IDs, and manage reservations with accuracy.
Assist guests with questions about the hotel, local attractions, and services.
Respond to guest requests, concerns, and complaints in a helpful, timely manner.
Maintain the front desk, lobby, and assigned department building in a clean and welcoming condition throughout your shift.
Partner with housekeeping and other departments to ensure rooms and public spaces are guest-ready.
Accurately complete shift reports and communicate important handoff details.
Support fellow team members and maintain a positive team environment.
Qualifications:
Previous front desk, hospitality, or customer service experience preferred.
Strong verbal communication and computer skills.
Positive attitude with a guest-first mindset.
Comfortable standing for long periods and lifting light items (up to 30 lbs).
Flexible availability, including weekends and holidays.
Bilingual (Spanish/English) a plus, but not required.
Why Join Us:
Be part of a transformative phase at an iconic Old Town hotel.
Work in a beautiful and historic setting with a passionate team.
Competitive pay, benefits for eligible team members, and opportunities for advancement.
Access to training, cross-functional skill development, and WS Management perks.

Front Desk - Guest Experience Specialist (Full-Time) Hacienda Hotel Old Town by Best Western Plus

<h3>Job Description</h3>
Job Description
The Holiday Inn Express in Walla Walla is seeking an addition to our Front Desk Team. We currently have 32-40 hours a week, Friday thru Tuesday, 7:00am to 3:00pm and 3:00pm to 11:00pm shifts, we are looking to fill. 
Front Desk Perks &amp; Benefits:
<ul>
<li>Pay: $17.00 - $17.50/hr</li>
<li>Medical/ Dental/ Vision benefits after 90 days</li>
<li>On the job training</li>
<li>Vibrant Work Culture</li>
<li>Free breakfast on workdays</li>
<li>Paid vacation and holiday pay</li>
<li>Monthly incentive bonuses</li>
<li>Employee Discounts (Enjoy a staycation on us!)</li>
<li>Referral Bonuses</li>
<li>Part time &amp; full time available</li>
</ul>
Ideal Front Desk Agent candidates will have:
<ul>
<li>A positive attitude</li>
<li>Attention to detail </li>
<li>Problem-solving skills</li>
<li>Good attendance</li>
</ul>
Front Desk Agent Job Responsibilities Include:
<ul>
<li>Answering phones</li>
<li>Making Reservations</li>
<li>Giving the best customer service!</li>
</ul>
If you are the friendly, customer service-oriented person with good attention to detail that we are looking for please fill out an application on site at the Holiday Inn Express 1433 W Pine Street Walla Walla or send a resume.
This property is professionally managed by Lincoln Asset Management and there are flexibility and career advancement opportunities to those who wish to make Hospitality their career. <a href="https://www.lamhotels.com/" target="_blank">https://www.lamhotels.com/</a>
We are an equal opportunity employer.
 
This position is subject to the successful completion of a standard background check.

Front Desk

<h3>Job Description</h3>
Job Description
Evening Front Desk Agent - Fairfield Inn &amp; Suites
 
Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women.
 
Start Your Journey with Midas Hospitality:
Midas Hospitality is seeking a dynamic Evening Front Desk Agent to join our team at the Fairfield Inn &amp; Suites located in Chesterfield, MO. This position will be responsible for arriving, departing and in-house guests as well as telephone inquiries regarding reservations, hotel information and guest concerns. 
 
What You Will Be Doing:
<ul>
<li>Greets, registers, and assigns rooms to guests. Issues room key and gives directions.</li>
<li>Sorts incoming mail and faxes for guests.</li>
<li>Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions.</li>
<li>Keeps records of room availability and guests' accounts.</li>
<li>Computes bill, collects payment, and makes change for guests.</li>
<li>Makes, confirms, and cancels reservations.</li>
</ul>
 
The Ideal Candidate:
<ul>
<li>Previous experience as a Front Desk Agent is preferred </li>
<li>Experience in a customer service industry is required</li>
</ul>
 
About Us:
From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams. That means building a company where people love to work, our financial partners love the results and everyone loves the experience. 
As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions. 
Please visit our website for more information: <a href="http://www.midashospitality.com" target="_blank">www.midashospitality.com</a>
 
We offer a range of benefits including, but not limited to:
<ul>
<li>Growth and development tools and access to learning</li>
<li>Robust PTO policies</li>
<li>Medical/Dental/Vision Coverage</li>
<li>401k matching</li>
<li>Employee Assistance Program </li>
<li>Discounted products and services</li>
</ul>
 
Midas Hospitality is proud to be a drug free workplace and equal opportunity employer. 
 Job Posted by ApplicantPro

Front Desk Agent for Fairfield Inn & Suites - Chesterfield, MO

<h3>Job Description</h3>
Job Description
Overview
The Front Desk Attendant is responsible for checking guests in and out, running daily reports, handling guest transactions and maintaining a bank, and answering guest inquiries. They must ensure that the front desk guest experience is quick and efficient for all guests and visitors. 
 
Responsibilities
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

<ul>
<li>Register property guests with an emphasis on fulfilling requests, following special handling instructions, and adhering to established credit policies and procedures.</li>
<li>Select and block rooms for arriving guests; pre-register individuals or groups, as required; and assist in escorting VIPs and return guests to their rooms, as requested.</li>
<li>Ensure all guest information is accurate and maintained in an organized manner.</li>
<li>Utilize the property management system to run daily reports and block any special requests.</li>
<li>Check guests out of the property in accordance with procedures.</li>
<li>Make change, cash checks, exchange foreign currency, and post charges/make adjustments to guest accounts.</li>
<li>Accept reservations, changes, and cancellations in the absence of reservations staff.</li>
<li>Promote room upgrades (upsell) and monitor and control product to meet goals.</li>
<li>Reconcile transactions at the end of each shift, cash out, and maintain a balanced bank.</li>
<li>Assist individuals and groups with check-in, checkout, and room changes.</li>
<li>Work closely with the bell and door staff to coordinate the efficient handling of luggage and follow up on guest requests, inquiries, etc.</li>
<li>Greet guests in all public areas of the property; answer questions, handle requests, and offer directions, as needed.</li>
<li>Work with Front Office Manager regarding hotel business to keep them informed.</li>
<li>Maintain positive and professional communication with all staff.</li>
<li>Provide recognition to others, including co-workers, supervisors, managers, and directors.</li>
<li>Participate in meetings to learn about global programs, new products and procedures, and to discuss areas of opportunities, special events, and other activities.</li>
<li>Ensure a healthy and safe work environment for co-workers and guests.</li>
<li>Be knowledgeable of property facilities, services, hours of operation, in-house events, conferences, and amenities to proactively assist guests.</li>
<li>Promote property outlets to guests.</li>
<li>Assist guests in finding locations within the property by escorting, when possible, or giving clear directions.</li>
<li>Resolve guest complaints using property procedures.</li>
<li>Create a positive environment in which all employees have the ability to maximize their potential.</li>
<li>Listen to comments, criticisms, and feedback from guests, employees, and managers to gain an understanding of strength and opportunity to improve personal/property performance.</li>
<li>Work as a team, helping all employees to complete the required activities that ensure we deliver Amplified Service.</li>
<li>Participate in Sound Check meetings on each shift.</li>
<li>Always smile and offer a warm greeting to all.</li>
<li>Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique.</li>
<li>Take initiative to offer assistance throughout the property.</li>
<li>Operate ethically to protect the Hard Rock brand.</li>
<li>Perform duties in accordance with company standards, policies, and guidelines, and applicable laws and regulations.</li>
<li>Perform additional duties as requested by department managers and supervisors.</li>
<li>Communicate with supervisors and managers to ensure that assigned duties are completed to standard.</li>
<li>Coordinate operations with other departments, as needed.</li>
<li>Present a professional image to employees, guests, clients, owners, and investors.</li>
<li>Review and develop guest history records to enhance personalized service for repeat guests.</li>
<li>Maintain confidentiality of guest, employee, and company information.</li>
</ul>
 
Qualifications
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

High School diploma or equivalent required, with a Secondary school degree preferred. Previous work experience in service for at least 2 years is preferred.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):
<ul>
<li>Must obtain and maintain valid licenses / certifications per Federal, State, and Gaming regulations.</li>
<li>Prior experience in the Gaming industry strongly preferred. </li>
<li>Prior experience in Tribal Gaming preferred.</li>
<li>Must be at least twenty-one (21) years of age.</li>
</ul>
ABILITY TO:
<ul>
<li>Ability to comprehend and use basic language, either written or spoken, to communicate information and ideas.</li>
<li>Ability to read, comprehend, and write simple instructions, short correspondence and memos.</li>
<li>Ability to perform numerical operations using basic counting, adding, subtracting, multiplying or dividing. Strong command of software applications, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (MICROS Opera, Sabre/SYNXIS, Delphi, SUN, etc.).</li>
<li>Ability to stand in place for the duration of the shift.</li>
</ul>

AGENT I - FRONT DESK

<h3>Job Description</h3>
Job Description
Position Description
Updated June 19, 2025
 
Title: Manager of Exhibition Production 
Division: Collections &amp; Exhibitions
Reports to: Sr. Director of Curatorial Affairs 
Position Status: Full-time; Exempt
Salary Range: $65,000 - $70,000/year
 
Position summary: 
The Manager of Exhibition Production serves as project manager for, and actively participates in, all aspects of the preparation and installation of the VMHC's in-house exhibitions, long-term gallery rotations, traveling exhibitions, and other related projects. This position directly supervises the exhibition designer and exhibition coordinator and works with curators, conservators, and collections staff to plan and direct the installation of exhibitions that engage diverse audiences.
 
Duties &amp; Responsibilities: 
<ul>
<li>Create, circulate, and implement detailed production schedules for each exhibition, and communicate with key VMHC staff involved in producing exhibitions</li>
<li>Prepare and manage exhibition production budgets and secure bids for outside services </li>
</ul>
<ul>
<li>Supervise freelance contractors including graphic designers, fabricators, and installers</li>
<li>Supervise all construction necessary for the installation of exhibitions</li>
<li>Assist in reviewing and negotiating exhibition contracts </li>
<li>Participate in the hiring and supervision of staff and contractors engaged in exhibit production and maintenance</li>
<li>Negotiate, purchase, and manage materials and supplies; develop and cultivate vendor relationships</li>
</ul>
<ul>
<li>Work with the exhibit team and other staff to maintain, redesign, or enhance existing exhibitions to improve visitor experience </li>
</ul>
<ul>
<li>Serve on the team that develops the VMHC's five-year exhibition calendar</li>
<li>Supervise the work of the exhibition designer in the production of gallery plans and elevations</li>
<li>Oversee the VMHC's traveling exhibition program</li>
<li>Oversee the regular maintenance of all exhibitions on display including cleaning casework and exhibit fixtures, ensuring proper lighting, and assisting with the upkeep of audiovisual equipment and digital interactives</li>
</ul>
 
Knowledge, Skills &amp; Abilities Necessary: 
<ul>
<li>Broad knowledge of current trends in museum development, design, display, techniques and equipment</li>
</ul>
<ul>
<li>Knowledge of current materials and object handling practices used in exhibition installation</li>
<li>Ability to analyze exhibition tasks to estimate time and materials necessary to complete projects</li>
</ul>
<ul>
<li>Ability to review detailed construction drawings and proven experience coordinating production with contractors</li>
</ul>
<ul>
<li>Ability to coordinate the activities of multiple, simultaneous projects to conclude all work within scheduled projects' completion dates </li>
<li>Ability to adjust to or compensate for unanticipated or unscheduled circumstances</li>
</ul>
<ul>
<li>Ability to compile and synthesize verbal, written, and visual information into production strategies and work plans</li>
</ul>
<ul>
<li>Ability to supervise and train employees, including organizing, prioritizing, and scheduling work assignments</li>
</ul>
<ul>
<li>Capability to lift a minimum of 50 pounds</li>
<li>Driver's license in good standing</li>
</ul>
 
Education &amp; Experience Requirements:
<ul>
<li>Bachelor's degree in art history, museum studies, design, project management or equivalent work experience</li>
<li>Five years of demonstrated experience either managing or producing museum exhibitions, including supervisory experience</li>
<li>Experience safely and expertly operating shop, hand, and power tools including band saws, table saws, drill presses, miter saws, lifts and other equipment is preferred</li>
</ul>
 
Application:
If interested in this job opportunity, please apply and upload your cover letter and resume to <a href="https://virginiahistory.isolvedhire.com/jobsearch/?job_board_classification=Job_Opportunities" target="_blank">https://virginiahistory.isolvedhire.com/jobsearch/?job_board_classifica…</a>.
 
The Virginia Museum of History &amp; Culture is owned and operated by the Virginia Historical Society - a private, non-profit organization established in 1831. The historical society is the oldest cultural organization in Virginia, and one of the oldest and most distinguished history organizations in the nation. For use in its state history museum and its renowned research library, the historical society cares for a collection of nearly nine million items representing the ever-evolving story of Virginia.
 
The Virginia Historical Society is an Equal Opportunity Employer.

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