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<h3>Job Description</h3>
Job Description
Bensons Hospitality Group hotels offer a competitive and comprehensive benefits package for all full-time employees. We offer vacation, holiday pay, free single coverage health insurance + company paid life insurance, disability insurance, dental and vision insurance, 401K.
POSITION SUMMARY
Plan, direct, and coordinate the Guest Services, Housekeeping, Food &amp; Beverage and Engineering departments of the property to maximize the mission of the hotel of "pleasing customers at a profit". To operate the hotel in a professional manner while achieving the annual objectives and contributing to the local community in a highly visible mean.
KEY AREAS OF RESPONSIBILITY and DUTIES
<ul>
<li>Assures that individual departments understand the established corporate objectives by training and documenting to be reviewed on at least a monthly basis. These will include but not be limited to cost of sales, guest scores, labor costs, employee turnover, employee accidents, guest incidents, and overall profitability.</li>
<li>Achieves agreed upon and approved annual objectives by effectively managing with best business practices throughout all departments and by properly delegating assigned tasks to trained and qualified staff.</li>
<li>Assure hotel operational policies and procedures are known, understood, properly interpreted, and administered by all direct reports to the General Manager.</li>
<li>Assist the Accounting and Sales in preparing of annual operations budget and capital.</li>
<li>Ensures compliance to the administrative requirements of the property by submitting in a timely manner all employee reviews, accidents reports, payroll information, purchase orders, approved invoices, deposits, customer complaints, inventory counts, etc.</li>
<li>Assures that all hotel departments operate in a productive, efficient manner supporting our mission statement of "pleasing customers at a profit". Continuously seek improvements and cost reductions by following the 5-5 Program of interviewing 5 guests per day and inspecting 5 rooms per day to maintain constant contact with the operations.</li>
<li>Communicate the overall objectives and results with staff by inspecting their work and giving daily feedback for immediate improvements.</li>
<li>Practice "MBWA " by walking around the entire property daily documenting observations of cleanliness, productivity, staff and guest interests, and report to your management staff.</li>
<li>Obtain agreed upon customer rankings within the Marriott system.</li>
<li>Maintain a safe and efficient property by conducting formal and complete property inspection.</li>
<li>Provide excellent quality food and beverage products per brand standards for breakfast bar and other miscellaneous serving opportunities. Immediate action to be taken to maintain results within established financial targets and budgets.</li>
<li>Improve room and outlet sales by working with sales department to manage programs and promotions.</li>
<li>Assure that professional supervisory and human resource practices are followed throughout all departments by mandating attendance at training opportunities and by requiring adherence to the employee handbook, policy and procedures.</li>
<li>Assure that all employees are aware of their responsibilities by reviewing and confirming current job descriptions, objectives, and procedures.</li>
<li>Ensure appropriate performance standards are being met by employees by performing scheduled performance appraisals according to procedure.</li>
<li>Establish annual training objectives for all departments.</li>
<li>Consistently manage and enforce existing corporate policies and procedures by understanding and communicating these to all employees in solving issues.</li>
<li>Communicate timely directions to direct reports by holding daily standup meetings and weekly staff meetings to review operations, opportunities and forecasts.</li>
<li>Assure commitment to Total Quality Management practices by utilizing QA programs and meetings to address problem areas or areas of opportunity.</li>
<li>Be visible in the local community by participating in civic, professional, service and school organizations which benefit our community. Practice relationship marketing by taking advantage of every opportunity to meet people and make friends within our market area.</li>
<li>Leads by example in areas of teamwork, following of policy &amp; procedure, relationships with peers and subordinates and professional management practices.</li>
</ul>
QUALIFICATIONS
Education:&nbsp;4 Year Degree in Hospitality Management or Business Administration and at least 3-5 years of hands-on experience in Property Management.
Required Knowledge:&nbsp;Knowledge of principles and procedures for Customer Service, P&amp;L, Food and Beverage and Housekeeping management, Ability to communicate with multiple levels of employees and customers. Basic computer skills with Microsoft Office.
Work Environment:&nbsp;General office and property environment.
Physical Activities:&nbsp;Lots of time walking around the hotel where exposure to the outside or standing or walking for long periods may be required. Requires manual dexterity in the manipulation of keyboards, money and paperwork, etc. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benson's is committed to a diverse and inclusive workplace. Benson's is an equal opportunity employer and does not discriminate on the bases of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age or other legally protected status.

Marriott Courtyard General Manager

<h3>Job Description</h3>
Job DescriptionDescription:
8AM-5PM Saturday &amp; Sundays
 
At Maplewood Care Center, we’re committed to providing love and attention one resident at a time. And that’s why we’re so committed to the success of the people who build their careers here. It’s people like you who are the key. You’re the reason we’re setting the standard in the delivery of rehabilitation, quality post-acute services, and long-term care. Join us and discover how one of the lives you’ll change will be your own.
 
Your talent can make a difference every day. And if you think that’s rewarding, wait until you hear about the career advantages we can offer you. Everyone deserves a great life, including you.
 
Job Summary:
Under the direct supervision of the Administrator, the Facility Receptionist performs general office work to assist the Administrator and facility with clerical receptionist functions.
 
Key Responsibilities:
<ul>
<li>Obtains admission data from the resident’s family.</li>
<li>Receives and opens mail. Answer routine correspondence.</li>
<li>Answers telephones, direct calls, and schedules appointments.</li>
<li>Operates and cares for office and other related duties.</li>
<li>Other duties as assigned.</li>
</ul>
Requirements:
<ul>
<li>Graduate from high school or a commercial school.</li>
<li>Ability to type at a high rate of speed; good working knowledge of English usage, punctuation, ability to spell correctly, etc.</li>
<li>Some clerical and administrative experience is required.</li>
<li>Must have the ability to work under conditions of frequent interruptions and be tactful and cooperative in dealing with residents and visitors.</li>
<li>Must be capable of maintaining regular attendance.</li>
<li>Physical and Sensory Requirements (with or without the aid of mechanical devices): Walking, reaching, sitting, grasping, bending, lifting, pushing, fine hand coordination, ability to read and write in English, ability to perform mathematical functions, ability to communicate with residents, families, employees and support agencies, ability to evaluate and interpret financial information and make independent decisions, and ability to remain calm under stress.</li>
<li>Must meet all local health regulations and successfully complete a post-offer health assessment.</li>
<li>Must be capable of maintaining regular attendance and performing the essential functions of this job, with or without reasonable accommodation.</li>
</ul>
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Front Desk Receptionist

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Employee discounts</li>
<li>Flexible schedule</li>
<li>Training &amp; development</li>
<li>Wellness resources</li>
</ul>
 Genesis is looking for a Nursery Attendant who enjoys working with kids and the fitness environment! Requirements 
<ul>
<li>High School Diploma or working towards HS diploma</li>
<li>Must be at least 16 years of age</li>
<li>Must be: friendly, energetic, outgoing, enthusiastic, patient, honest, trustworthy, dependable, punctual, loyal and diplomatic</li>
<li>Must exemplify a cooperative attitude</li>
</ul>
 Position Responsibilities (Including but not limited to..)
<ul>
<li>Enforce safety guidelines</li>
<li>Accurately answer questions of Genesis Kids Center participants.</li>
<li>Greet everyone with the approved greeting</li>
<li>Keep Genesis Kids Center clean and picked up at all times</li>
<li>Sanitize equipment</li>
<li>Report equipment problems promptly to the supervisor</li>
<li>Abide by all guidelines in the Genesis employee handbook</li>
<li>Excellent memory of names and faces</li>
</ul>

Kids Club

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Bonus based on performance</li>
<li>Company parties</li>
<li>Employee discounts</li>
<li>Opportunity for advancement</li>
</ul>
 Position Overview We are seeking a reliable and detail-oriented Night Auditor to join our front desk team. This overnight position is ideal for individuals who enjoy working independently in a quiet environment, ensuring our guests receive exceptional service during nighttime hours. Key Responsibilities Guest Services: 
<ul>
<li>Provide courteous check-in and check-out services for late-arriving and early-departing guests</li>
<li>Handle guest inquiries, complaints, and requests with professionalism</li>
<li>Assist with room assignments and upgrades when available</li>
<li>Monitor building security and guest safety throughout the night</li>
<li>Respond to emergencies and coordinate with appropriate personnel</li>
</ul>
Audit &amp; Financial Duties: 
<ul>
<li>Complete daily audit procedures and reconcile all front desk transactions</li>
<li>Balance cash drawers and prepare deposit summaries</li>
<li>Run and review daily revenue reports</li>
<li>Verify room rates, taxes, and posting accuracy</li>
<li>Process credit card batches and resolve payment discrepancies</li>
<li>Prepare morning reports for management review</li>
</ul>
Administrative Tasks: 
<ul>
<li>Update guest folios and resolve billing questions</li>
<li>Process group reservations and rooming lists</li>
<li>Maintain accurate guest registration records</li>
<li>Handle phone calls and take messages for other departments</li>
<li>Monitor and respond to online reviews and reservation platforms</li>
</ul>
Property Management: 
<ul>
<li>Conduct security walks of the property perimeter and common areas</li>
<li>Monitor surveillance systems and report any unusual activity</li>
<li>Coordinate with housekeeping for late check-outs and early arrivals</li>
<li>Ensure lobby and front desk areas remain clean and presentable</li>
<li>Assist with maintenance issues and emergency repairs</li>
</ul>
Required Qualifications 
<ul>
<li>High school diploma or equivalent</li>
<li>Previous hotel or customer service experience preferred</li>
<li>Strong attention to detail and accuracy with numbers</li>
<li>Excellent communication and problem-solving skills</li>
<li>Ability to work independently with minimal supervision</li>
<li>Proficiency with computers and hotel management software</li>
<li>Must be able to lift up to 25 pounds occasionally</li>
<li>Reliable transportation for the overnight shift</li>
</ul>
Preferred Qualifications 
<ul>
<li>Experience with Cloudbeds or similar property management systems</li>
<li>Previous front desk, guest service and night audit or accounting experience</li>
<li>Bilingual capabilities (Spanish/English)</li>
<li>CPR/First Aid certification</li>
</ul>

Evening Shift Front Desk /Night Auditor

<h3>Job Description</h3>
Job DescriptionDescription:
Position Overview:
We are currently seeking a friendly and customer-focused Front Desk Clerk to join our team at Double Tree in Lisle IL. The Front Desk Clerk will be responsible for providing exceptional guest service, handling check-ins and check-outs, and assisting guests with inquiries and requests. The ideal candidate will have strong communication skills, attention to detail, and a passion for hospitality. 
 
Key Responsibilities:
<ul>
<li>Guest Check-In and Check-Out:</li>
</ul>
 - Greet guests upon arrival and ensure a smooth check-in process. 
 - Verify guest information, process payments, and issue room keys. 
 - Provide information about hotel services, facilities, and local attractions. 
 - Handle check-outs efficiently, processing payments and issuing receipts. 
<ul>
<li>Customer Service:</li>
</ul>
 - Respond to guest inquiries and requests promptly and courteously. 
 - Resolve guest complaints and issues in a timely and professional manner. 
 - Anticipate guest needs and provide personalized service to enhance their experience. 
 - Maintain a positive and welcoming atmosphere at the front desk. 
<ul>
<li>Reservation Management:</li>
</ul>
 - Assist guests with making reservations, modifications, and cancellations. 
 - Update reservation system with accurate guest information and special requests. 
 - Ensure room availability and assign rooms based on guest preferences and hotel policies. 
<ul>
<li>Administrative Tasks:</li>
</ul>
 - Maintain accurate records of guest accounts, including charges and payments. 
 - Prepare daily reports and balance cash drawers at the end of each shift. 
 - Assist with administrative duties, including answering phones and responding to emails. 
<ul>
<li>Safety and Security:</li>
</ul>
 - Monitor the lobby and front desk area to ensure the safety and security of guests and staff. 
 - Follow emergency procedures and protocols in case of incidents or emergencies. 
 - Report any safety hazards or security concerns to management immediately.
Requirements:
Qualifications:
- High school diploma or equivalent. 
- Previous experience in customer service or hospitality preferred. 
- Excellent communication and interpersonal skills. 
- Strong attention to detail and organizational abilities. 
- Ability to multitask and work in a fast-paced environment. 
- Proficiency in computer software, including MS Office and hotel management systems. 
- Willingness to work flexible hours, including evenings, weekends, and holidays. 
 
Benefits:
- Competitive hourly wage. 
- Comprehensive training program.
- Opportunities for advancement within the company. 
- Employee discounts on hotel stays and other amenities. 
- Flexible scheduling options.

Front Desk Clerk

<h3>Job Description</h3>
Job DescriptionDescription:
Who Are We:
Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 82+ locations. We strive to achieve Planet Fitness’ mission to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.
 
Who You Are:
All of our Team Members at Planet Fitness share one thing in common – a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone®
 
As an Overnight Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience! 
 
Benefits
<ul>
<li>On-Demand Pay </li>
<li>Medical, Dental and Vision insurance (full time employees only)</li>
<li>Employee perks and discount program</li>
<li>Free Black Card Membership</li>
<li>401(K) Plan Savings plan</li>
</ul>
As the Overnight Front Desk Associate you will:
<ul>
<li>Work an overnight shift.</li>
<li>Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in.</li>
<li>Help to promote our Judgement Free Zone® by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.</li>
<li>Resolve member concerns and escalate to a leadership as needed.</li>
<li>Answer phones in a friendly manner and assist callers with their inquiries.</li>
<li>Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.</li>
<li>Perform prospective member calls and tours; assessing their membership needs.</li>
<li>Execute retail transactions with accuracy and drive sales goals in compliance with PCI policy</li>
<li>Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.</li>
<li>Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.</li>
<li>Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.</li>
<li>Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.).</li>
</ul>
Requirements:
What you bring to the table:
<ul>
<li>6-12 months of experience in a customer service environment is preferred</li>
<li>Must be 18 years of age or older</li>
<li>Willing to become CPR/AED Certified (Training provided by Planet Fitness)</li>
<li>Basic computer proficiency</li>
<li>Continual standing and moving throughout the club to accomplish tasks during shift.</li>
<li>Continual communicating in person or on the phone to exchange information during shift.</li>
<li>Must be able to lift up to 50 pounds.</li>
<li>Will encounter toxic chemicals during shift.</li>
<li>Moving self in different positions, including bending and twisting, to accomplish tasks.</li>
</ul>
This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.

Overnight Front Desk

<h3>Job Description</h3>
Job Description
General Manager
Miami, FL | Full-Service Hotel
This isn’t a desk job. It’s a leadership role that actually leads.
We’re not just looking for a hotel GM. We’re looking for someone who sees the whole board—someone who knows how to drive revenue, inspire teams, and create a guest experience that actually moves the needle.
The property? Full-service. Competitive market. Real opportunity.
The culture? Fast-paced, team-oriented, and built around doing things the right way—not just the easy way.
This is Miami, after all. It’s not just about warm weather and warm welcomes—it’s about running a tight operation in a demanding, high-visibility market. And doing it with class.
What You’ll Be Walking Into:
<ul>
<li>A strong ownership group that supports leadership but doesn’t micromanage it.</li>
<li>An on-property team that’s ready for the right kind of direction—not someone shouting orders, but someone who sets the tone, follows through, and earns respect.</li>
<li>A competitive comp package and bonus structure built to reward actual performance.</li>
</ul>
What We’re Looking For:
<ul>
<li>You know the difference between managing and leading—and you’ve done both.</li>
<li>You’ve run full-service hotels before (branded or independent), ideally in urban or high-ADR markets.</li>
<li>You’re sharp with numbers, strong with people, and steady under pressure.</li>
<li>You’re the type of leader who owns results and builds culture at the same time.</li>
</ul>
What This Role Isn’t:
<ul>
<li>A job for someone coasting into retirement.</li>
<li>A role where you can hide behind the brand and coast on occupancy.</li>
<li>A place for ego or politics.</li>
</ul>
If this sounds like your kind of challenge, let’s have a conversation.
Company DescriptionTake the next step in your hospitality career! We are industry experts who have worked in restaurants, hotels, and resorts and know what it takes to succeed. We have been where you are —looking for that next great opportunity — and will help you find the ideal position for your skills, experience, and long-term goals. 
<h3>Company Description</h3>
Take the next step in your hospitality career!\r\n\r\nWe are industry experts who have worked in restaurants, hotels, and resorts and know what it takes to succeed. We have been where you are —looking for that next great opportunity — and will help you find the ideal position for your skills, experience, and long-term goals.

Hotel General Manager

<h3>Job Description</h3>
Job DescriptionDescription:
Position Overview:
We are seeking a dedicated and experienced Front Desk Supervisor to join our team at Double Tree in Lisle IL. The Front Desk Supervisor will be responsible for overseeing the daily operations of the front desk, ensuring exceptional guest service, and providing leadership and support to front desk staff. The ideal candidate will have strong leadership skills, excellent communication abilities, and a passion for hospitality. 
 
Key Responsibilities:
<ul>
<li>Team Leadership:</li>
</ul>
 - Supervise and coordinate the activities of front desk staff, including Front Desk Clerks and Bell Attendants. 
 - Provide training, guidance, and ongoing support to ensure staff are equipped to deliver exceptional guest service. 
 - Foster a positive work environment and promote teamwork and collaboration among team members. 
<ul>
<li>Guest Satisfaction:</li>
</ul>
 - Ensure all guests receive a warm welcome and personalized service upon arrival. 
 - Handle guest inquiries, requests, and complaints promptly and professionally. 
 - Monitor guest feedback and implement strategies to enhance guest satisfaction and loyalty. 
<ul>
<li>Operational Management:</li>
</ul>
 - Oversee daily front desk operations, including check-ins, check-outs, and reservations. 
 - Ensure accuracy and efficiency in all front desk procedures and transactions. 
 - Maintain high standards of cleanliness, organization, and presentation at the front desk area. 
<ul>
<li>Revenue Optimization:</li>
</ul>
 - Monitor room availability and occupancy levels to maximize revenue opportunities. 
 - Implement upselling techniques and promotional strategies to drive room sales and increase revenue. 
 - Assist with revenue management tasks, including rate setting and inventory management. 
<ul>
<li>Staff Development:</li>
</ul>
 - Conduct regular performance evaluations and provide feedback to front desk staff. 
 - Identify training needs and opportunities for skill development. 
 - Implement training programs to enhance staff knowledge and performance. 
<ul>
<li>Administrative Tasks:</li>
</ul>
 - Prepare and analyze front desk reports, including occupancy, revenue, and guest satisfaction metrics. 
 - Maintain accurate records of guest accounts, payments, and transactions. 
 - Assist with administrative duties, including answering phones, responding to emails, and processing reservations. 
Requirements:
Qualifications:
- High school diploma or equivalent; additional education in hospitality management or a related field preferred. 
- Minimum of 2-3 years of experience in hotel front desk operations, with at least 1 year in a supervisory or leadership role. 
- Strong leadership and team-building skills. 
- Excellent communication and interpersonal abilities. 
- Proficiency in hotel management software and MS Office Suite. 
- Ability to work flexible hours, including nights, weekends, and holidays as needed. 
 
Benefits:
- Competitive salary and performance-based bonuses. 
- Comprehensive health, dental, and vision insurance. 
- Retirement plan. 
- Paid time off as per the hotel's policy outlined in the employee handbook. 
- Professional development and career growth opportunities.

Front Desk Supervisor

<h3>Job Description</h3>
Job Description
Do you enjoy helping people, staying organized, and keeping everything running smoothly? We’re looking for an energetic Front Desk Assistant to join our team at Windsor of Savoy in beautiful Savoy, Illinois! In this role, you’ll be the go-to person for greeting residents and guests, handling emergency situations, and supporting our management team with a variety of administrative tasks. You’ll be at the heart of our community, making a difference every day!
PT Schedule: 
<ul>
<li>Weekend 1: Friday, Sat, Sunday evenings: (3:30pm – midnight)</li>
<li>Weekend 2: Saturday and Sunday day shift (7:30am-4pm)</li>
<li>These then continue to alternate going forward.</li>
</ul>
Pay Range (DOE): $15.42 To $24.99
What You’ll Do:
<ul>
<li>Greet residents, families, and guests with a warm welcome and direct them around the campus</li>
<li>Answer phones, take messages, and handle calls with top-notch customer service</li>
<li>Assist with resident requests and connect them to services they need</li>
<li>Manage systems like pharmacy pick-ups, dry cleaning, and transportation schedules</li>
<li>Be the first point of contact during emergency situations, ensuring residents are safe and well-cared for</li>
<li>Provide clerical support to the management team, including handling billing, printing daily activity flyers, and more</li>
</ul>
What We’re Looking For:
<ul>
<li>A friendly, team-oriented individual with strong communication skills</li>
<li>At least one year of experience in customer service or an office environment</li>
<li>Ability to remain calm and focused in emergencies and high-pressure situations</li>
<li>Must be able to pass preemployment screening.</li>
</ul>
Benefits: 
<ul>
<li>Medical/Dental/Vision</li>
<li>Employer Match Retirement Plan</li>
<li>Paid Time Off</li>
<li>Flexible Spending Account</li>
<li>Education Assistance Programs</li>
<li>Critical Illness Coverage</li>
<li>Employer Paid Life Insurance</li>
<li>Employee Assistance/Counseling Program</li>
<li>Bi-Weekly Payroll/Direct Deposit</li>
</ul>
If you thrive in a fast-paced environment and love making a positive impact in your community, we want to hear from you! Apply today and become an essential part of the team at Windsor of Savoy!
Apply Now or contact HR at 574-537-4029 for more details!

Front Desk Assistant - Part Time

<h3>Job Description</h3>
Job DescriptionJob Summary: Were looking for an energetic, reliable, and personable Front Desk Associate to be the welcoming face of our new chiropractic clinic. This role is key to creating a positive patient experience from the moment they walk through the door! Responsibilities: 
<ul>
<li>Greet and check in patients with warmth and professionalism </li>
<li>Manage appointment scheduling and patient flow </li>
<li>Handle phone calls, emails, and general inquiries </li>
<li>Collect payments and verify insurance when applicable </li>
<li>Maintain a clean and organized front desk area </li>
<li>Support daily clinic operations and communicate with clinical staff </li>
<li>Assist with basic administrative tasks as needed </li>
</ul>
What We're Looking For: 
<ul>
<li>Friendly, upbeat personality with strong people skills </li>
<li>Previous customer service experience (medical or wellness setting a plus) </li>
<li>Organized and able to multitask in a fast-paced environment </li>
<li>Tech-savvy; comfortable learning scheduling systems and tools </li>
<li>Dependable, punctual, and a team player </li>
</ul>

16,537 Travel & Tourism Jobs