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<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>401(k)</li>
<li>Employee discounts</li>
<li>Paid time off</li>
</ul>
 Company Overview We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job Summary Fast, fun, and friendly are the main characteristics of this position. Checking in guests during peak hours, showing that classic customer service smile, and always having fun with our amazing team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position. These are 8 hour shifts that range from 7am-3pm, 3pm-11pm, and 11pm-7am. Responsibilities: 
<ul>
<li>Ensure that all guests are being treated in an efficient and courteous manner and that all standards are being applied by all staff members.</li>
<li>Address all guest concerns and ensure follow up is complete</li>
<li>Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations.</li>
<li>Supervise the activities and the service levels of the bell staff to ensure that the arrival, departures and all other guest contact are conducted in an efficient and friendly manner.</li>
</ul>
 Qualifications: 
<ul>
<li>Highly organized.</li>
<li>Must possess a thorough knowledge of guest service and satisfaction.</li>
<li>Requires good communication skills, both verbal and written.</li>
<li>Most tasks are performed in a team environment with the employee acting as a team leader.</li>
<li>Must possess basic computational ability.</li>
<li>Must possess basic computer skills.</li>
</ul>
 Benefits/Perks: 
<ul>
<li>Medical, Dental, and Vision options for full-time employees</li>
<li>Paid time off and 401(k) for full-time employees</li>
<li>All employees get discounts on hotels across the country! Get franchise rates at all hotels within the same brand plus discounts on other hotels managed by ZMC Hotels</li>
<li>Regular opportunities for bonuses</li>
<li>$250 referral bonus for you and a referred associate</li>
<li>DailyPay: access to your already earned wages before payday</li>
<li>Opportunities for upward mobility and growth within the company</li>
</ul>

Guest Services Associate

<h3>Job Description</h3>
Job DescriptionDescription:
Does the idea of earning unlimited commission plus a generous bonus drive you to want to succeed?
Are you looking to put your talent for sales and love of the beauty industry to good use? 
Do you thrive in a fast-paced, results-driven team environment?
If so, WE’VE GOT YOUR NEXT GREAT CAREER OPPORTUNITY!
We are a dynamic professional salon service committed to providing guests with a first-class waxing experience. As a Guest Service Associate at European Wax Center, you will use your expertise and product knowledge to ensure every moment is an opportunity for confidence! Our comprehensive training will provide you with all the tools you need, and to show our appreciation, we offer competitive pay and performance incentives throughout your career.
In this role you will:
<ul>
<li>Assess guest needs and provide information on product features and Wax Pass benefits.</li>
<li>Achieve company sales goals on a daily, monthly, and annual basis.</li>
<li>Receive the tools you need to become a rockstar sales associate and maximize your income.</li>
<li>Turn your passion for the beauty industry into a rewarding career with excellent growth potential.</li>
</ul>
With your help, we’ll give our guests a reason to Walk In, and Strut Out.
Wax Center Partners/European Wax Center is one of the fastest-growing beauty franchises in the country! Don’t miss the opportunity to be part of one of the largest and most reputable companies in the beauty industry!
<a href="http://www.waxcenterpartners.com" target="_blank">www.waxcenterpartners.com</a> 
WHAT’S IT LIKE BEING PART OF EUROPEAN WAX CENTER?
<ul>
<li>We Care About Each Other</li>
<li>We Do The Right Thing</li>
<li>We Delight Our Guests</li>
<li>We Have Fun While Being Awesome</li>
</ul>
WHAT’S IN IT FOR YOU?
<ul>
<li>401(k) Retirement Savings Plan</li>
<li>Medical, Dental, Vision, and Disability Insurance</li>
<li>Paid Time Off</li>
<li>Discounts on waxing services and retail products</li>
<li>Free waxing during Wax Associate Training</li>
<li>Best-in-class training and continuous education</li>
<li>Advancement opportunities for those wanting to further their career</li>
<li>A fun, well-managed work environment</li>
</ul>
Requirements:
WHAT WE’RE LOOKING FOR:
<ul>
<li>A reliable go-getter with an understanding of the sales process</li>
<li>A passion for sales excellence through education; sales experience is strongly preferred but not required. If you are outgoing and personable, we have an amazing training program!</li>
<li>Ability to responsibly open and close the center; this is a key holder position!</li>
<li>Willingness to work a flexible schedule, including mornings, evenings, and weekends</li>
<li>Someone outgoing, self-sufficient, and motivated</li>
<li>Talent for providing exceptional customer service.</li>
<li>A professional appearance at all times</li>
<li>An Associate who takes pride in their work and will uphold Wax Center Partners/European Wax Center core values</li>
</ul>

Copy of Guest Service Associate

<h3>Job Description</h3>
Job Description
We are seeking enthusiastic and versatile part-time general and seasonal employees to join our dynamic team. Farm Associates play an active role on the farm including welcoming families to the property, interacting with guests as they explore the orchard, and providing memorable hospitality to all of our guests. Ideal candidates will possess a variety of skills and thrive in a fast-paced environment. If you are a multitasker who enjoys wearing many hats and are passionate about farming and hospitality, we want to hear from you!
Note: Part-time positions are available with flexible scheduling options to accommodate stay-at-home parents and 3X12 shift workers. 
Responsibilities:
<ul>
<li>Greet and assist guests upon arrival, provide information about farm activities.</li>
<li>Oversee Petting Zoo, ensuring guests understand picking techniques and orchard guidelines.</li>
<li>Engage with visitors in the activity yard, assisting with farm-themed games, educational stations, and seasonal activities.</li>
<li>Staff the farmers market and farm retail shop, helping customers select fresh produce, baked goods, coffee, and gifts.</li>
<li>Handle sales transactions accurately using a point-of-sale system.</li>
<li>Maintain a clean and welcoming environment in all customer areas.</li>
<li>Restock and organize inventory, including produce, farm products, and retail items.</li>
<li>Provide excellent customer service, answering questions and enhancing the overall farm experience.</li>
<li>Work as part of a team to ensure smooth daily operations and an enjoyable atmosphere.</li>
</ul>
Requirements
<ul>
<li>Strong multitasker with willingness to adapt to a variety of roles.</li>
<li>Strong communication and interpersonal skills.</li>
</ul>
<ul>
<li>Ability to work in a fast-paced, customer-facing role with enthusiasm and energy.</li>
<li>Ability to stand for long periods and work outdoors in various weather conditions.</li>
<li>Willingness to learn about farm operations and share knowledge with guests.</li>
</ul>
Preferred Qualifications:
<ul>
<li>Experience working on a farm, in a market, or in a hospitality service role.</li>
<li>Passion for farming, local food, and hospitality.</li>
<li>Experience working with students in school settings. </li>
<li>Familiarity with apple orchards, farming, or local agriculture.</li>
<li>POS system experience.</li>
</ul>
Benefits
<ul>
<li>Competitive hourly wage based on experience. </li>
<li>Flexible hours, including weekends and holidays during non-peak seasons.</li>
</ul>
<ul>
<li>Seasonal position (fall and select spring/summer events).</li>
</ul>

Farm Associate & Guest Experience

<h3>Job Description</h3>
Job DescriptionDescription:
PURPOSE
The primary commitment of the Support Team Member is to provide an EXCEPTIONAL experience for our Guests. This experience will leave the guests craving to return soon and share their excitement (food shots and selfies are preferred). Achieving this means you must embrace the Hideaway Way, excel in the Hideaway Service Standards, have superior menu knowledge, continuously enhance the Guest environment, and present yourself in a professional yet fun way.
RESPONSIBILITIES
Embrace and Internalize THE WAY.
Fanatic execution of the Hideaway Service Standards and Steps of Service to every Guest.
Sincerely welcome and thank every Guest, creating a warm and inviting atmosphere.
Obsessively maintain a clean and safe environment for the Guest and Team Members.
Quickly answer the phone and handle calls in a professional and appreciative manner.
Vigorously protect the financial interests of the Guests and Hideaway Pizza.
Always create a FUN environment.
Requirements:
REQUIREMENTS
<ul>
<li>Must be 16 years or older.</li>
<li>Have and maintain required licenses: Food Handlers.</li>
<li>Work a varied schedule, including shifts, days, holidays, doubles, positions, and events.</li>
<li>Follow all policies and procedures outlined in the employee handbook and job-specific training guides.</li>
<li>Meet physical requirements as dictated by the job, standing (8 hours), walking, lifting (40 pounds), stooping, carrying (25 pounds), and wiping.</li>
</ul>
 
LANGUAGE
English (required)
 
WORK AUTHORIZATION
United States (required)

Guest Support

<h3>Job Description</h3>
Job DescriptionSalary: 15 
The Sioux Falls Zoo &amp; Aquarium welcomes applicants for our Guest Experience Associate at the Butterfly House &amp; Aquarium. Our Guest Experience Associates provide the first and last impression for the guests of the Butterfly House &amp; Aquarium. Associates work in the admissions and gift shop area: serving guests when they purchase admission and memberships, as well as gift shop items. In addition, Associates will assist with facility cleanliness, perform daily operations, and serve as interpreters in the butterfly &amp; aquarium exhibits as needed. This position will need to be available Sunday - Saturday, 9a-4:30p. 
 
Essential Functions:
<ul>
<li>Greet and interact with guests with enthusiasm and patience</li>
<li>Sell admission tickets, memberships, and process memberships</li>
<li>Answer guests questions about the facility and the community of Sioux Falls</li>
<li>Sell gift shop items and prepare gift shop merchandise for sale</li>
<li>General facility cleaning: restrooms and high-touch areas</li>
<li>Open and close registers and admission/gift shop computers for business, complete daily paperwork, and balance cash drawers throughout the shift</li>
<li>Open and close common areas of the facility (Discovery Den, Education Displays/Signage throughout building, etc.)</li>
<li>Uphold the USDA guidelines for the facility</li>
<li>Supervise guests with interactive exhibits and exhibit guidelines</li>
<li>Other duties as assigned</li>
</ul>
Qualifications / Competencies
<ul>
<li>Excel in a fast-paced and crowded environment.</li>
<li>Excellent communication skills</li>
<li>Understanding and adherence to protocols and procedures</li>
<li>Ability to work independently and with a team</li>
<li>Must be able to follow written and oral instructions.</li>
</ul>
 
Work Environment
<ul>
<li>Work may include passing through the Conservatory, which is typically 85 degrees with high humidity year-round.</li>
</ul>
 
Physical Demands
<ul>
<li>This position requires the ability to stand for multiple hours at a time, bend, kneel, stoop, and reach; and to be able to open and close doors.</li>
<li>Ability to receive detailed information through oral communication (in person and via telephone), at normal speaking levels.</li>
<li>Close visual acuity to perform an activity such as viewing a computer terminal.</li>
<li>Expressing or exchanging ideas by means of the spoken word. The employee must convey detailed or important spoken information to others in individual and small group settings.</li>
<li>Hand and finger dexterity sufficient for typing and other administrative tasks.</li>
<li>The employee is required to occasionally lift and/or carry up to 35 pounds.</li>
</ul>
Preferred Education and Experience:
<ul>
<li>High School Diploma or GED</li>
<li>At least 1 year in Customer Service preferred</li>
</ul>

Part-Time Guest Experience Associate

<h3>Job Description</h3>
Job Description
JOB TITLE: Guest Services Events Team Member EMPLOYER: Museum of Science &amp; Industry DEPARTMENT: Guest Services REPORTS TO: Guest Services Leadership SCHEDULE: Wednesday-Sunday: 4:00pm-10:00pm Hourly Rate: $14.00/hour
SUMMARY:
 The Events Team Member is an integral part of MOSI's evening operations, providing exceptional guest service during late afternoon and evening hours. This role supports a variety of front-line functions including Box Office ticketing and redemption, ushering guests in the Digital Dome, and assisting in the Gift Shop. Team members help ensure a smooth, enjoyable, and safe experience for all guests attending evening events, dome shows, and museum programs.
DUTIES AND RESPONSIBILITIES:
<ul>
<li>Deliver outstanding customer service to all evening guests.</li>
<li>Operate the Box Office: process ticket sales, redemptions, and memberships for general admission and special evening events.</li>
<li> Usher guests in the Digital Dome (planetarium): take tickets, assist with seating, ensure smooth show transitions, and uphold a positive and professional guest experience.</li>
<li> Support operations in the Gift Shop: assist with merchandise sales, restocking, and closing procedures.</li>
<li> Accurately handle cash, credit card, and mobile transactions using point-of-sale systems.</li>
<li> Greet and direct guests, answering questions and offering guidance as needed.</li>
<li> Enforce museum policies and procedures in a courteous and professional manner.</li>
<li> Maintain cleanliness and organization of work areas including the Box Office, Gift Shop, and Dome </li>
<li> Assist with setup and breakdown for evening events as needed.</li>
<li> Assist with directing and managing event parking to ensure smooth traffic flow and a positive guest experience</li>
<li> Serve as a friendly and knowledgeable resource for guests during evening hours.</li>
</ul>
COMPETENCIES:
<ul>
<li>Customer Service: Demonstrates a strong commitment to ensuring a positive guest experience. Handles challenges calmly and respectfully.</li>
<li>Communication: Clearly conveys information, listens attentively, and maintains professional demeanor in all interactions.</li>
<li>Teamwork: Works collaboratively with colleagues, helping to foster a positive and efficient evening operations team.</li>
<li>Adaptability: Able to adjust to changing event needs, unexpected challenges, and guest volume fluctuations.</li>
<li>Safety &amp; Security: Observes and enforces safety protocols, reports concerns promptly, and ensures all public-facing spaces are safe and welcoming.</li>
</ul>
QUALIFICATIONS:
<ul>
<li>High school diploma or equivalent.</li>
<li> Evening and weekend availability required; ability to work holidays and special event nights.</li>
<li> Prior experience in customer service, ticketing, retail, or event support preferred.</li>
<li> Ability to work in a fast-paced, guest-focused environment with a positive attitude.</li>
<li> Basic computer and POS (point-of-sale) skills; ability to learn new systems quickly.</li>
<li> Must be comfortable working in dark/dim spaces (Digital Dome), standing for extended periods, and lifting up to 30 pounds occasionally.</li>
</ul>
PHYSICAL DEMANDS AND WORK ENVIRONMENT 
<ul>
<li>Continually required to stand.</li>
<li>Continually required to walk.</li>
<li>Frequently required to sit.</li>
<li>Continually required to utilize hand and finger dexterity.</li>
<li>Frequently required to climb, balance, bend, stoop, kneel or crawl.</li>
<li>Continually required to talk or hear and utilize visual acuity to operate equipment, read technical information, and/or use a keyboard.</li>
<li>Frequently required to lift/push/carry items less than 50 pounds.</li>
<li>Frequently required to be around or near loud noises.</li>
<li>Frequently required to be around or near dark places.</li>
</ul>
MOSI is open 363 days a year. Employee may be required to work some special events which may fall on holidays, evenings, and/or weekends.
BENEFITS &amp; PERKS:
MOSI Membership
Complimentary annual family membership 
Local Memberships
Complimentary annual family membership to Florida Aquarium, Glazier Children's Museum, and ZooTampa at Lowry Park 
Attraction Share 
MOSI participates in the program through the Florida Attraction Association which allows MOSI employees and their guests (up to 3) entrance free of charge or at a considerable discount, to the top attractions in Florida. More information is available: <a href="https://attractionshare.showare.com/" target="_blank">https://attractionshare.showare.com/</a>
MOSI is open 363 days a year. Employee may be required to work some special events which may fall on holidays, evenings, and/or weekends.

Guest Services Events Team Member: Wednesday-Sunday

<h3>Job Description</h3>
Job DescriptionA bit about usAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home. &nbsp;Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform.&nbsp;They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US. From corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. The impact you'll haveAt Placemakr, we are obsessed with service and believe in providing exceptional experiences to our valued guests, residents and partners. As a Guest Experience Associate, you will play a key role in upholding this mission through your can-do spirit, utility player mentality and commitment to service. You'll serve as both the primary point of contact for our guests and residents as well as owning 'behind the scenes' duties that keep us operating smoothly.&nbsp;&nbsp;&nbsp;Around here, no task is too small, and no shift is the same (which is why we all jump in to make things happen). Our Guest Experience Associates are always in the thick of supporting the guest experience - one moment, welcoming the first guest of the day, the next rolling up their sleeves to fix basic maintenance issues, prep rooms or stock amenities. We are seeking individuals who embody Placemakr's Community Norms and take pride in how their work contributes to the overall operation. As an integral member of our on-site property team, you will embody our Property Team Mission with each move you make, thrive in our fast-paced, hands-on environment and at the end of the day, consistently demonstrate that exceptional service isn't just part of the job - it's who we are.&nbsp; This is a full-time position requiring ability to work during the week, weekends, evenings and holidays. The exact days of the week will be rotational. Our benefits &amp; perksCompetitive pay rate&nbsp;Generous monthly bonus program of up to $500/month&nbsp;Company stock options&nbsp;401k + 4% employer matching program&nbsp;Medical, Vision &amp; Dental Insurance plan options&nbsp;Flexible Spending Account &amp; Health Savings Account options&nbsp;15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out!&nbsp;PTO increases to 20 days per year after 2.5 years of employment&nbsp;Enjoy a paid day off for your birthday to celebrate your day, your way!&nbsp;Paid Parental Leave&nbsp;Paid Life Insurance&nbsp;Flexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all&nbsp;Transparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent)&nbsp;Exclusive, Placemakr-branded swag through our Placemakr Stars Program&nbsp;Weekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday&nbsp;&nbsp;Plus, discounts to stay at select Placemakr properties all over the US&nbsp;&nbsp;*The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change.&nbsp; This is an on-site position located in downtown Salt Lake City. The pay rate for this position is $20.25/hr.Your typical day
<ul>
<li>Consistently provide an exceptional experience to anyone you interact with on-site, so our guests and residents walk away thinking "I have to tell my friends about this place!". Be the loyal, caring friend, local insider and subject-matter-expert of your property and market all rolled into one&nbsp;&nbsp;&nbsp;</li>
<li>Jump in and communicate with your fellow on-site and off-site property team members to make things happen - work together, provide support and keep our "one team" mentality alive so everyone wins&nbsp;</li>
<li>Maintain a safe, secure, and compliant environment for all by adhering to established policies, procedures and expectations as they roll out. Ask questions and make sure you understand their impact - we don't mess around with safety, service and operational standards!&nbsp;</li>
<li>Stay plugged in to our internal systems (there are a few!) to keep things moving. Whether it's logging a maintenance request, coordinating with the housekeeping team or auditing a check-in, you'll help the entire property team stay connected across shifts to ensure the property runs smoothly&nbsp;</li>
<li>When the business calls for it (and some days, it will!), ensure every guest gets checked into their assigned room and set up for a great stay - always following Placemakr protocols, collecting payment details and charging cards appropriately so the process is smooth from the start&nbsp;</li>
<li>Respond to and action on guest requests - whether it's providing additional linens, extra supplies, a minor repair or clogged toilet - moving with urgency and genuine care&nbsp;</li>
<li>Restock housekeeping carts, prepare amenities, stock vending machines and handle whatever else may be needed to set your housekeeping team (and entire property team) up to crush it during the next shift&nbsp;</li>
<li>Keep all shared spaces looking sharp and up to standards by tackling cleaning and removing trash from lobbies, restrooms, elevators, break rooms and gyms - wherever it's needed!&nbsp;</li>
<li>Wrap up your shift with a thorough and effective handover so the next Guest Experience Associate can hit the ground running without missing a beat and ensure a seamless operation&nbsp;</li>
<li>Additional duties and responsibilities, as assigned. At Placemakr, this phrase isn't a catch-all, it's the way we work&nbsp;&nbsp;&nbsp;</li>
</ul>
What it takes
<ul>
<li>1+ year of previous experience delivering excellent customer service (both directly to a customer and behind the scenes) in environments such as hospitality, retail, multi-family or food &amp; beverage. &nbsp;</li>
<li>Scheduling flexibility that matches how we operate – you are willing and able to work any hours and days of the week, including evenings, weekends and holidays, on an ongoing and consistent basis&nbsp;</li>
<li>A naturally curious, can’t-sit-still individual who is adaptable, eager to learn, and ready to jump in wherever needed to make an impact.&nbsp;</li>
<li>Previous professional experience communicating clearly and confidently both verbally and in writing. You always remain personable, polished, and empathetic, using proper grammar, spelling and punctuation, no matter the response.&nbsp;</li>
<li>Demonstrated ability to quickly learn and effectively use multiple systems or technology to keep operations running smoothly (previous experience with POS, CRM or other customer communication tools a plus!)&nbsp;</li>
<li>A can-do attitude and collaborative mindset, allowing you to seamlessly jump between guest service and operational support at any given moment&nbsp;</li>
<li>Managing competing priorities with focus and flexibility - you can multi-task, pivot and support multiple departments under tight timelines&nbsp;</li>
<li>A commitment to owning the details and high standards for our guests - you are comfortable with completing various tasks and always adapting to evolving guest needs&nbsp;</li>
<li>You embody our Property Team Mission of Customer, Consistency and Community (Norms) &nbsp;</li>
<li>You lead by example and embody the core values of Placemakr. You Own It. You Make It Better. You Treat People Right.   &nbsp;</li>
<li>Guest Experience Associates will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for our Guest Experience Associates and an exceptional guest experience. &nbsp;</li>
<li>CPR Certification (if you are not currently certified, this will be required to obtain within a week of start date, paid for by the company)</li>
</ul>
Our community normsGreat people are the key to our success. From corporate team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive&nbsp;community norms&nbsp;that shape our company culture and inform how we do business: We own it.We make it better.We treat people right. Applicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older in order to be considered for employment with Placemakr.&nbsp; Placemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at <a href="mailto:recruiting@placemakr.com" target="_blank">recruiting@placemakr.com</a> All your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds, and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and&nbsp;evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Placemakr participates in the E-Verify program as part of our hiring process in order to stay committed to maintaining a legal workforce and complying with all applicable employment laws. E-Verify is a federal system that allows employers to confirm the employment eligibility of newly hired employees by comparing information from an employee’s Form I-9 to data from U.S. Department of Homeland Security and Social Security Administration records. All new hires will be required to complete the Form I-9 and may be verified through the E-Verify system. For more information about E-Verify, please visit&nbsp;<a href="http://www.e-verify.gov" target="_blank">www.e-verify.gov</a>. If you don’t meet 100% of the above qualifications,&nbsp;we still encourage you to apply!&nbsp;
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Guest Experience Associate

<h3>Job Description</h3>
Job DescriptionSalary: $17.00 per hour 
The Guest Services Department is often considered our 'Directors of First Impressions'. Typically, our GSAs are the first members of the Quinns team that our guests encounter so we require exceptional customer service and communication skills. Whether answering phones, responding to guest and internal team member inquiries face to face, or documenting notes and requests in the computer, the ability to work in a fast paced environment with continual interruptions is a must.
Our mission is pretty simple HAPPINESS! We strive to provide our guests a relaxing, recreational, rejuvenating experience in an enjoyable rustic Montanan atmosphere. As a GSA, you are front and center in helping us accomplish the mission. 
Tasks associated with this position include but are not limited to:
<ul>
<li>Answering phones to make and confirm reservations, make and take dinner reservations, and answer inquiries pertaining to resort services and area information.</li>
<li>Regularly use email to communicate with other departments and Guests. </li>
<li>Transmit, receive, and deliver messages. </li>
<li>Assisting guests in person as they check-in and check-out of the resort, purchase items from the store, make reservations, and inquire about various services and area information.</li>
<li>Respond to and follow up on Guest requests. </li>
<li>Keep accurate records of room availability and guest accounts at the resort.</li>
<li>Take payments and ring up sale of items in POS. Count, post to maintain, and close our cash drawers.</li>
<li>Provide office services to guests as needed (copying, faxing, assisting with wifi, etc.)</li>
<li>Print and maintain daily reports for check in, check out, occupancy numbers and in house guest list, Run mandatory reports and audits.</li>
<li>Document notes in Guest Folios or confirmations as needed.</li>
<li>Prepare group and/or tour group check-in materials. </li>
<li>Prepare, obtain payment for, and mail gift cards.</li>
<li>Various office tasks such as preparing, obtaining payment for, and mailing gift cards; keep guest-related copies of handout material supplied and readily available; prepare and mail information packets; stock department with appropriate supplies and office essentials; complete daily checklist as required.</li>
<li>Maintain clean front office area, desk, and gift shop. Dust, organize, stock and inventory items for ordering.</li>
<li>Check out keys, radios and tills to other department employees.</li>
</ul>
Required Skills/Abilities:
<ul>
<li>Strong computer skills with the willingness and ability to work in multiple programs simultaneously.</li>
<li>Ability to effectively use a keyboard, including 10 key. </li>
<li>Advanced Microsoft Office and Outlook experience.</li>
<li>Exceptional communication skills including the ability to actively listen and verbally communicate in a professional manner. </li>
<li>Ability to effectively deal with demanding or upset Guests.</li>
<li>Ability to maintain confidentiality.</li>
<li>Great time management skills.</li>
<li>Cash handling/credit card experience.</li>
</ul>
 
Experience:
<ul>
<li>Prefer past front office or hotel registration experience.</li>
</ul>
Physical Requirements:
<ul>
<li>Prolonged periods of standing and walking</li>
<li>Long period of time looking at a computer screen.</li>
<li>Ability to lift 15 25 lbs unassisted</li>
</ul>
Schedule:
<ul>
<li>Currently working a 4-10 schedule, this may change in the future</li>
<li>Current shift open: 12 p.m. 10 p.m. Sun, Mon, Tues, Fri and 10 am - 8 pm on Saturday.</li>
<li>Weekends and evenings are required</li>
</ul>
Salary:
<ul>
<li>$17.00 per hour starting PLUS great benefits, wage review at 6 months.</li>
<li>Position qualifies for full benefits including group health insurance, 401(k), Aflac, voluntary dental &amp; vision, holiday pay, soaking benefits, employee meal benefit, and more!</li>
</ul>
 
Benefits:
<ul>
<li>PTO</li>
<li>Group Health Insurance</li>
<li>401(k) Retirement with company match</li>
<li>Holiday Pay</li>
<li>Aflac</li>
<li>Dental &amp; Vision</li>
<li>FREE soaking for employee and a guest</li>
<li>FREE lodging benefits</li>
<li>Meal benefits</li>
<li>Rewards &amp; Recognition</li>
<li>Employee Referral Program</li>
<li>Discount pricing in the gift shop and coffee shop</li>
<li>...and MORE</li>
</ul>
To apply for this position, we want to hear a lot about you! Please attach a current resume.

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Competitive salary</li>
<li>Employee discounts</li>
<li>Free uniforms</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul>
 Company Overview We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job Summary Fast, fun, and friendly are the main characteristics of this position. Checking in guests during peak hours, showing that classic customer service smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position. These are 8 hour shifts that range from 7am-3pm, 3pm-11pm, and 11pm-7am. Responsibilities: 
<ul>
<li>Ensure that all guests are being treated in an efficient and courteous manner and that all standards are being applied by all staff members.</li>
<li>Address all guest concerns and ensure follow up is complete</li>
<li>Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations.</li>
<li>Supervise the activities and the service levels of the bell staff to ensure that the arrival, departures and all other guest contact are conducted in an efficient and friendly manner.</li>
</ul>
 Qualifications: 
<ul>
<li>Highly organized.</li>
<li>Must possess a thorough knowledge of guest service and satisfaction.</li>
<li>Requires good communication skills, both verbal and written.</li>
<li>Most tasks are performed in a team environment with the employee acting as a team leader.</li>
<li>Must possess basic computational ability.</li>
<li>Must possess basic computer skills.</li>
<li>Must be available weekends.</li>
</ul>
 Benefits/Perks: 
<ul>
<li>Paid time off</li>
<li>All employees get discounts on hotels across the country! Get franchise rates at all hotels within the same brand plus discounts on other hotels managed by ZMC Hotels</li>
<li>Regular opportunities for bonuses</li>
</ul>

<h3>Job Description</h3>
Job Description
Looking for dependable and hard working applicants. Positive customer care and high quality speed of service are valued qualities. Experience not required. 
 
Apply in person or online. 
 
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