field_job_employment_type

field_job_occupational_field_parents_all

job_organization_name

city

state

We are looking for an experienced Customer Support Representative with outstanding communication skills and a talent for working independently and as part of a team. Our fully remote position offers flexible work arrangements, with an optional WeWork subscription for shared office space access.
 
In this role, you will actively help shape our customer support policies and procedures. As a growing company, we provide ample opportunities for personal growth, professional development and expanded responsibility.
 
<ul>
<li>Manage customer queries via email and support tickets</li>
<li>Moderate social media comments for a positive, professional online presence</li>
<li>Resolve order-related problems, including returns, refunds, replacements, and disputes</li>
<li>Address complaints on platforms such as Amazon, Klarna, and PayPal</li>
<li>Monitor shipping performance and other key metrics</li>
<li>Organize and maintain support policies and procedures</li>
<li>Liaise with external partners like fulfillment centers, vendors, and third-party services</li>
<li>Work closely with other team members</li>
</ul>
Requirements
<ul>
<li>High English proficiency</li>
<li>Native or near-native fluency in Dutch and French</li>
<li>Excellent written communication skills</li>
<li>Customer support experience, including complaint resolution</li>
<li>Proficient with MS Office Suite, Google Docs, or similar applications</li>
<li>Familiar with video conferencing tools like Zoom, MS Teams, or Google Meet</li>
<li>Experience with customer support systems like Freshdesk, Intercom, Kayako, or Zendesk</li>
<li>Previous experience with social media management tools (e.g., BrandBastion, Hootsuite, Agorapulse, Sprout Social) or management of social media profiles is a plus</li>
<li>Basic online marketing and e-commerce knowledge</li>
</ul>
 
Please submit your Resume/CV in English
Benefits
<ul>
<li>Work From Home</li>
<li>Paid Time Off</li>
<li>Training &amp; Development</li>
<li>Performance Bonus</li>
</ul>

Customer Service Representative (Dutch & French)

Customer Service Representative (French & Dutch)

With a team of over 3,500 members, our client is the biggest employer in the Business Process Outsourcing (BPO) sector in Bulgaria and a leader in the industry globally. Priding themselves on their exceptional company culture, their people sit at the heart of this organisation, with access to outstanding professional development opportunities in an international setting, a high energy, innovative environment, and fantastic company benefits.
As a Travel Support Advisor with French and English you will be a part of a great team and all together will: 
<ul>
<li>● Daily communication with customers </li>
<li>● Respond to client's requests and provide accurate information </li>
<li>● Be positive and supportive 								As a candidate, you do not need to have experience in a similar role but you should be fluent in French and English. Also, an IATA certificate will be a plus. </li>
</ul>
<ul> </ul>
Requirements
<ul>
<li>Very good knowledge in French language (C1 or similar) for daily communication with customers</li>
<li>Good command of English (B1 or similar) for training and internal communication</li>
<li>Demonstrating empathy</li>
<li>Desire to help customers as best as possible and willing to contribute to the team’s success / be a team-player </li>
<li>Result-oriented with personal performance</li>
<li>Friendly and outgoing personality</li>
<li>Looking for a long-term employment</li>
</ul>
Benefits
<ul>
<li>
<ol>
<li> In Return, We will give you:
<ul>
<li> 								● Work from Anywhere in Bulgaria 							</li>
<li> 								● Fully paid training 							</li>
<li> 								● Stable job and career development opportunities 							</li>
<li> 								● Attractive salary 							</li>
<li> 								● Additional health insurance 							</li>
<li> 								● 50+ benefits and services to choose from 							</li>
<li> 								● Positive international working environment 							</li>
<li> 								● Support and learning</li>
<li>● Employee referral bonuses </li>
</ul>
</li>
</ol>
</li>
</ul>

French Travel Advisor

At Speakit we are searching for German speakers to work as German Client Consultants for one of the leading tourism industries worldwide!
Imagine a work day, during which you will deal with one of the biggest pleasures in life; traveling.
On top of this, you will do it in Athens, Greece, the city where sunny and summer days are not the exception but the rule!
What about working in a modern and stimulating office environment in the heart of Athens?
We think it would be amazing!
Do you agree?
If yes, kick-start your career in the tourism industry today!
Responsibilities 
In this German Client Consultant role, you will have to: 
<ul>
<li>Receive and process incoming calls, emails and social media requests</li>
<li>Ensure and provide quality of service to customers, handle inquiries and complaints from customers in a professional manner</li>
<li>Develop and recommend changes to existing procedures to increase accuracy and efficiency of the Customer Service department as a whole</li>
<li>Be the first point of contact for one of the leading tourism industries by resolving basic questions and queries of it'd clients</li>
<li>Report technical issues, customers’ complaints and other problems</li>
</ul>
Requirements
In order to become the German Client Consultant we are looking for, you should have:
<ul>
<li>Native or near-native level of German (oral and written)</li>
<li>Very good command of English</li>
<li>Experience in the customer service sector will be consider as a plus</li>
<li>Computer literacy</li>
<li>Excellent communication skills and a can-do attitude</li>
<li>Quality focus and multitasking in a fast-paced environment</li>
<li>Ability to manage change and work under pressure</li>
<li>EU Passport</li>
<li>Availability to start working as soon as possible and from our client's premises in Athens</li>
</ul>
Benefits
If you succeed in this German Client Consultant role, then you will have: 
<ul>
<li> Competitive monthly salary </li>
<li>Monthly performance bonus</li>
<li>Meal vouchers</li>
<li>Full time position</li>
<li>2 extra salaries per year</li>
<li>Health package</li>
<li>Equipment provided to work from home</li>
<li>The chance to work in a highly paced environment and grow professionally</li>
<li>Opportunities for internal promotion</li>
</ul>

German Client Consultant | Tourism Sector - Athens

At the moment Cross Border Talents is looking for Czech speakers to work in Athens, Greece. Are you interested in moving abroad?
<h3>Your Role as a Customer Technical Advisor:</h3>
<ul>
<li>Respond and record consumer inquiries/questions raised through free phone lines for customers;</li>
<li>Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services database;</li>
<li>Ensure Client complaints are dealt with and logged in line with the company’s complaints escalation policy;</li>
<li>Ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately; </li>
<li>Troubleshoot through the use of open questions, support documents, and system training;</li>
<li>Offer recommendations to common problems or frequently asked questions.</li>
</ul>
<h3> </h3>
<h3> </h3>
Requirements
<h3>Requirements for the Customer Technical Advisor:</h3>
<ul>
<li>High School Diploma or Higher</li>
<li>Native/Fluent Czech;</li>
<li>Good level of English, C1;</li>
<li>Writing speed: 20 words per minute</li>
<li>Active Listening</li>
<li>Good Problem Solving Skills</li>
<li>Strong troubleshooting skills</li>
</ul>
Benefits
<h3>Cross Border Talent's Offer:</h3>
<ul>
<li>Paid travel Expenses;</li>
<li>Accommodation in a hotel for the first 14 days, while at the same time there will be a company looking for a house according to your expectations;</li>
<li>Renewable contract of 12 months;</li>
<li>Health Coverage and Private Health Care;</li>
<li>Attractive Salary with performance bonus;</li>
<li>Working hours: 40h per week = is 8 hours per day / 5 days a week;</li>
<li>Greek lessons</li>
<li>Free Real Estate Agency Fee</li>
</ul>

Czech Customer Technical Advisor | Athens Greece

Are you passionate about cars? You can now join the Customer Support Team of the world's largest company in the automotive industry, which develops, manufactures, distributes and sells premium and luxury cars and vans.
We are looking for fluent Norwegian speakers, eager to work remotely all over Greece for the transportation leader!
Responsibilities
<ul>
<li>Provide outstanding customer service and technical support to luxury vehicles users regarding digital services with high customer satisfaction through various channels of communication (inbound calls/chats/emails)</li>
<li>Strive for first call resolution and taking true ownership of customer needs and issues</li>
<li>Engage with clients in a friendly and professional manner, while actively listening to their concerns</li>
<li>Offer support and solutions to customers in accordance with the company’s customer service policies</li>
<li>Maintain high level of customer support and customer satisfaction, keeping a customer relationship database</li>
</ul>
Requirements
This role requires:
<ul>
<li>Native or near-native level of Norwegian language </li>
<li>B2-level of English language</li>
<li>Passion for customer support, competitive and a risk-taker</li>
<li>At least a high school diploma or completed vocational training</li>
<li>European citizenship or work permit for Greece</li>
<li>Previous experience in the customer sector will be considered positively</li>
</ul>
Benefits
<ul>
<li>Competitive salary</li>
<li>Monthly performance-based bonus</li>
<li>Work from home (remote)</li>
<li>Health Package</li>
<li>Equipment provided</li>
<li>Paid training and development opportunities</li>
<li>Multicultural and modern working environment</li>
<li> Complete relocation support (flight ticket to Greece, 2-week accommodation, pick-up &amp; drop, assistance finding an apartment, real estate fee covered by us)</li>
</ul>
Only CVs in English will be reviewed

Norwegian Technical Support | Car Industry - Athens

Zmieniamy sposób w jaki ludzie kupują samochody. 
Jesteśmy jednym z najszybciej rosnących start-upów motoryzacyjnych w Europie który zmienia sposób, w jaki ludzie kupują samochody. Naszą nadrzędną wartością jest zaufanie, przejrzystość i bezpieczeństwo. Wiedząc, jakie pułapki czekają na osoby chętne sprzedać lub kupić auto stworzyliśmy proces który sprawia, że zakup i sprzedaż samochodu jest prostym i wyłącznie przyjemnym doświadczeniem - takim, jakim zawsze powinien być. Sięgamy po najnowszą technologię, która pozwala nam przewidywać trendy i oczekiwania rynku, dzięki czemu możemy oferować klientom pewne, sprawdzone i atrakcyjne auta, których właśnie poszukują. Jesteśmy firmą, w której traktujemy talent pracowników jako najwyższą wartość organizacji. U nas każdy pomysł, który może sprawić, że będziemy w stanie zaoferować naszym klientom jeszcze wyższą jakość, traktowany jest z otwartością. Jeśli masz głowę pełną pomysłów i mnóstwo chęci poszukiwań nowych, lepszych rozwiązań - na pewno znajdziesz dla siebie miejsce w naszym zespole! W Spotawheel możliwość rozwoju czeka na każdego, bez względu na charakter i poziom stanowiska. Nie zapominamy także o tym, że najlepsze pomysły rodzą się tylko w przyjaznym dla każdego środowisku. Wzajemny szacunek, równość, ale także dobra zabawa i świetna atmosfera pracy to część naszego DNA.
Miejsce pracy: Janki
 
Twoje kluczowe obowiązki to:
<ul>
<li>Przeprowadzanie jazd próbnych z Klientami</li>
<li>Dostarczanie zakupionych aut Klientom</li>
<li>Wsparcie działu sprzedaży w obsłudze Klientów</li>
<li>Wsparcie marketingu w projektach i codziennym zarządzaniu ofertą firmy (zdjęcia, dane techniczne, ceny)</li>
<li>Wsparcie działu operacyjnego w utrzymaniu floty samochodów</li>
<li>Wsparcie działu zakupów w sprawnym wprowadzaniu samochodów do oferty firmy</li>
</ul>
Requirements
Oczekiwania: 
<ul>
<li>Wiedza i pasja do branży motoryzacyjnej jest konieczna</li>
<li>Dyspozycyjność</li>
<li>Wysoki poziom umiejętności interpersonalnych</li>
<li>Otwartość na kontakt z Klientem</li>
<li>Nastawienie na rozwój – własny jak i firmy</li>
<li>Mile widziane doświadczenie zawodowe w kontakcie z Klientami</li>
</ul>
Benefits
Oferujemy:
<ul>
<li>Atrakcyjne wynagrodzenie adekwatne do doświadczenia</li>
<li>Pakiet prywatnej opieki medycznej i grupowe ubezpieczenie na życie po okresie próbnym (w pełni finansowane przez pracodawcę)</li>
<li>Pracę w dynamicznym środowisku wspierającym rozwój własnej pasji</li>
<li>Możliwość dalszego rozwoju w oparciu o indywidualną ścieżkę</li>
</ul>

1,406 Customer Service Jobs