field_job_employment_type

field_job_occupational_field_parents_all

job_organization_name

city

state

At the moment Cross Border Talents is looking for fluent Czech speakers to work in tourism sector for a top hospitality brand in the world. Are you interested in moving abroad?
 
<h3>Your Role as a Customer Advisor:</h3>
<ul>
<li>Respond and record consumer inquiries/questions raised through free phone lines for customers;</li>
<li>Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services database;</li>
<li>Ensure Client complaints are dealt with and logged in line with the company’s complaints escalation policy;</li>
<li>Ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately; </li>
<li>Troubleshoot through the use of open questions, support documents, and system training;</li>
<li>Offer recommendations to common problems or frequently asked questions.</li>
</ul>
Requirements
<h3>Requirements for the Customer Advisor:</h3>
<ul>
<li>High School Diploma or Higher</li>
<li>Native or Fluent Czech ;</li>
<li>Good level of English, C1;</li>
<li>Writing speed: 20 words per minute</li>
<li>Active Listening</li>
<li>Good Problem Solving Skills</li>
<li>Strong troubleshooting skills</li>
</ul>
Benefits
<h3>What to Expect: </h3>
<ul>
<li>14 attractive salaries + performance bonus + benefits;</li>
<li>Remote possibility within Greece</li>
<li>Accommodation in a great hotel for the first two weeks,</li>
<li>Relocation support fee </li>
<li>signing bonus</li>
<li>Private health &amp; life insurance;</li>
<li>25 days annual leave per year  </li>
<li>Intensive tourism skills and software training </li>
<li>Diverse and community minded organization </li>
<li>Career-growth and lots of learning opportunities</li>
<li>Working hours: Monday-Friday 40h per week = is 8 hours per day / 5 days a week;</li>
</ul>

Czech Travel Advisor | Athens Greece

This is a very well-known social media that is requiring moderator to their content. 
 
Tasks:
· Reviewing Online Videos/Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/material
· Reviewing/updating contents on a popular social media platform
· Audit of content received and sharing for Social Media Upload
· Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
· Maintain broad knowledge of client products and/or services
· Strict adherence to the accuracy guidelines as laid down by the client
· Ensuring to protect the data of the customer and compliance process is followed
Requirements
· C1 or higher in German
· B2 in English 
· Associate degree in related field with 6 months to one year of relevant experience preferred
· Strong customer service orientation skills
· Strong computer navigation skills and PC Knowledge
· Ability to effectively communicate, both written and verbally
· Dependable with strong attention to detail
· Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
· Tolerance for repetitive work in a fast-paced, high production work environment
· Ability to work as a team member, as well as independently
· Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
· Willingness to work a flexible schedule
Benefits
Relocation package 
Competitive salaries
Meal allowance
Opportunity to grow your career
Big multinational company, with a friendly international team

German Content Moderator for Social Media

Patrique Mercier Recruitment JP invites you to become a crucial part of the team as a Polish Speaking Remote Customer Support Representative for a Major Tech Brand! This incredible opportunity not only offers a dynamic work environment but also includes a fully paid relocation package to the stunning landscapes of Greece.
In this role, you will provide exceptional customer support to Polish-speaking clients, helping them navigate inquiries and solve issues related to cutting-edge technology products. Enjoy the chance to develop your skills while embracing a new cultural experience. If you are driven, passionate about technology, and eager to help customers, we want to hear from you!
<h3>Responsibilities</h3>
<ul>
<li>Deliver outstanding customer service to Polish-speaking customers through phone, email, and chat.</li>
<li>Assist customers with inquiries and provide solutions for technical issues related to products and services.</li>
<li>Document customer interactions and feedback accurately in the CRM system.</li>
<li>Collaborate with team members to improve service quality and customer satisfaction.</li>
<li>Participate in ongoing training to enhance product knowledge and support skills.</li>
<li>Provide constructive feedback to management regarding processes and customer concerns.</li>
</ul>
Requirements
<ul>
<li>Fluency in Polish and English, both written and spoken.</li>
<li>Strong communication and customer service skills.</li>
<li>Ability to work effectively in a remote setting.</li>
<li>Problem-solving skills and attention to detail.</li>
<li>No prior experience is required; enthusiasm for learning and helping customers is key.</li>
<li>Team player with a positive attitude.</li>
<li>Willingness to relocate to Greece and embrace a new cultural environment.</li>
</ul>
Benefits
<ul>
<li>Private Health Insurance</li>
<li>Training &amp; Development</li>
<li>Performance Bonus</li>
<li>2 Extra Salaries Per Year</li>
<li>Fully Paid Training</li>
<li>Great Salary</li>
<li>Fully Paid Relocation Package ( flight, transfer and hotel )</li>
</ul>

Polskojęzyczna zdalna obsługa klienta dla dużej marki - płatna relokacja

Patrique Mercier Recruitment JP invites you to become a crucial part of the team as a Remote Polish Customer Support Representative for a Global Company! This incredible opportunity not only offers a dynamic work environment but also includes a fully paid relocation package to the stunning landscapes of Greece.
In this role, you will provide exceptional customer support to Polish-speaking clients, helping them navigate inquiries and solve issues related to cutting-edge technology products. Enjoy the chance to develop your skills while embracing a new cultural experience. If you are driven, passionate about technology, and eager to help customers, we want to hear from you!
<h3>Responsibilities</h3>
<ul>
<li>Deliver outstanding customer service to Polish-speaking customers through phone, email, and chat.</li>
<li>Assist customers with inquiries and provide solutions for technical issues related to products and services.</li>
<li>Document customer interactions and feedback accurately in the CRM system.</li>
<li>Collaborate with team members to improve service quality and customer satisfaction.</li>
<li>Participate in ongoing training to enhance product knowledge and support skills.</li>
<li>Provide constructive feedback to management regarding processes and customer concerns.</li>
</ul>
Requirements
<ul>
<li>Fluency in Polish and English, both written and spoken.</li>
<li>Strong communication and customer service skills.</li>
<li>Ability to work effectively in a remote setting.</li>
<li>Problem-solving skills and attention to detail.</li>
<li>No prior experience is required; enthusiasm for learning and helping customers is key.</li>
<li>Team player with a positive attitude.</li>
<li>Willingness to relocate to Greece and embrace a new cultural environment.</li>
</ul>
Benefits
<ul>
<li>Private Health Insurance</li>
<li>Training &amp; Development</li>
<li>Performance Bonus</li>
<li>2 Extra Salaries Per Year</li>
<li>Fully Paid Training</li>
<li>Great Salary</li>
<li>Fully Paid Relocation Package ( flight, transfer and hotel )</li>
</ul>

Zdalne wsparcie klienta dla globalnej firmy w Grecji - płatna relokacja

Rentokil Initial:
Rentokil Initial is an international business services company employing over 62,000 colleagues across 90 countries.
We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the fields we operate in, investing in training, science, innovation and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world.
Find out more on <a href="http://careers.rentokil-initial.com" target="_blank">careers.rentokil-initial.com</a>
Requirements
Your day-to-day responsibilities will include:
<ul>
<li>Ensure monthly Key Performance Index (KPI) and Sales targets are met.</li>
<li>Respond to and save terminations, pulling any required resources together to achieve retention.</li>
<li>To monitor, evaluate and ensure that customers receive the stated benefits.</li>
<li>To be in charge of speed and quality of response to changing customer needs, market conditions and competitor activity is critical to our success.</li>
<li>Conduct a complete survey by ensuring all pertinent details are clearly stated.</li>
<li>Sell according to the prescribed pricing as per the price list and discount structure or as approved by the management.</li>
<li>Ensure that all processes and procedures are complied with, quality standards are met</li>
</ul>
Do you have what it takes? If you want to be considered for this role you will need:
<ul>
<li>Bachelors Degree in any field.</li>
<li>With at least 1 year work experience in the areas of customer service relationship and/or sales / Tele-sales</li>
<li>Good communication and interpersonal skills</li>
<li>Willing to work in Mandaue City </li>
</ul>
Benefits
Are you interested? Here's what you can expect when you join us...
Benefits From Start Date:
<ul>
<ul>
<li>HMO (Health Insurance)</li>
<li>Paternity / Maternity Leave (if applicable)</li>
<li>13th Month Pay &amp; other Statutory benefits</li>
<li>Group Personal Accident Insurance</li>
<li>Group Term Life Insurance</li>
<li>Paid Non working holidays</li>
</ul>
</ul>
Benefits after 6 months of continuous work and pass the performance evaluation:
<ul>
<ul>
<li>Annual pay increase</li>
<li>Vacation Leave</li>
<li>Sick Leave (with cash conversion)</li>
<li>Birthday Leave</li>
<li>Matrimonial Leave</li>
<li>Bereavement Leave</li>
<li>Rice Subsidy</li>
</ul>
</ul>
Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.
Do you love to provide a valued professional service throughout your community? Do you feel like you could do the job well? Apply for the role today!
.

Customer Care Executive (CEBU)

Salla, a pioneering e-commerce enabler platform in Saudi Arabia, is on the lookout for a Head of Merchant Success. 
This key leadership role is aimed at ensuring that our merchants achieve their utmost potential through our platform.
 As the Head of Merchant Success, you will be responsible for crafting and executing a comprehensive strategy that enhances merchant satisfaction, retention, and overall success.
 You will lead a dynamic team of Merchant Success Managers, guiding them to foster strong relationships with our merchant base and ensuring that our platform continuously meets their evolving needs. Your expertise will drive the development of success programs, initiatives, and processes that empower our merchants to thrive in the competitive e-commerce landscape. 
Responsibilities:
 • Develop and implement a merchant success strategy that aligns with Salla’s overall business objectives.
 • Oversee and lead the Merchant Success team, providing mentorship and professional development opportunities.
 • Foster strong relationships with key merchants, understanding their needs and challenges to offer tailored solutions.
 • Analyze merchant feedback and performance data to identify areas for improvement and implement actionable strategies. 
• Collaborate with product, sales, and marketing teams to ensure alignment in delivering value to our merchants.
• Lead initiatives to enhance the onboarding experience and adoption of platform features among merchants.
 • Establish metrics and KPIs to measure the success of merchant engagement initiatives and generate insights for continuous improvement.
 • Stay informed of industry trends and best practices to drive innovation in merchant success strategies.
• Analytical Skills and familiar with analytical tools. 
• Overseeing and managing Simultaneous projects. 
Requirements
 • Bachelor’s degree in Business Administration, Marketing, or a related field; MBA preferred.
 • A minimum of 7 years of experience in customer success, Sales &amp; Account management, Marketing, or a related field, with a proven track record of achievements.
 • Strong understanding of e-commerce platforms and the challenges faced by merchants.
 • Demonstrated success in customer retention, growth, and relationship management.
 • Exceptional leadership and team-building skills, with the ability to motivate and inspire others.
• Proficient in data analysis and performance metrics to inform decision-making.
 • Excellent communication and interpersonal skills.
• Ability to thrive in a fast-paced, dynamic environment.
Benefits
Work From Home
 Training &amp; Development
 Performance Bonus

Head of Merchant Success

Minimum Requirements:
<ul>
<li>High Schools degree or equivalent.</li>
<li>Fluency in English and French Language Interpreter- C2, C1, B2, Native (OCI Required). French Language Interpreter</li>
<li>Advanced skills in the cultural dynamics (cultural implication and idiomatic expression) of French Language Interpreter</li>
<li>Excellent listening, retention, and note-taking skills to maintain a high level of accuracy. French Language Interpreter</li>
<li>Ability to concentrate, stay detached from the conversation, and remain neutral and objective at all times. French Language Interpreter</li>
<li>Ability to explain certain cultural concepts to avoid miscommunication with permission or at the request of the client.</li>
</ul>
Requirements
<ul>
<li>Renders correct concepts and meanings between French and English following complexity for French Language Interpreter, clarity, tone, and style from one language to another, upholding the correct rules for grammar and syntax in both languages.</li>
<li>Provide strict renditions of the messages including every detail of the conversation and be prepared for challenging calls at any time.</li>
<li>Employs good customer service and communication skills, clear enunciation, pronunciation, pleasant and professional voice as well as polite forms of expression for French Language Interpreter</li>
<li>Follows instructions for clients, manages the flow of the call, and avoids taking over the call, as well as avoids interaction with the limited English speaker person without the client's permission.</li>
<li>Remains calm during calls in the event that one of the primary speakers is incoherent or upset, especially in emergency situations as French Language Interpreter</li>
<li>Remains punctual and available during scheduled work hours.</li>
<li>Ensures access to the internet for work-related electronic communication.</li>
<li>All other duties as assigned as French Language Interpreter</li>
</ul>
Applicants should be comfortable with Rotational Shifts ( Including night )
Benefits
Working days : 5 days (2 rotational week off)
Job Type: Full-time (Work From Home)
Salary upto : 7.87 LPA
Other allowance : Overtime pay, Mediclaim (Covers the Employee, Parents, Spouse &amp; 2 kids from the first day of employment) &amp; other Incentives based on performance.

French Language Interpreter

Join the dynamic team at Patrique Mercier Recruitment JP as a Dutch Speaking E-commerce Assistant and embark on a rewarding career in stunning Greece! This position comes with a generous relocation package, ensuring a smooth transition to your new home.
As an E-commerce Assistant, you will play a crucial role in enhancing the online shopping experience for our Dutch-speaking customers. Your responsibilities will include managing product listings, assisting with order processing, and supporting marketing initiatives. If you are passionate about e-commerce and have strong communication skills, we encourage you to apply!
<h3>Responsibilities</h3>
<ul>
<li>Assist in managing and optimizing product listings on the e-commerce platform.</li>
<li>Provide support for order processing and customer inquiries in Dutch.</li>
<li>Monitor inventory levels and coordinate restocking efforts.</li>
<li>Collaborate with the marketing team to implement promotional campaigns.</li>
<li>Analyze sales data and customer feedback to suggest improvements.</li>
<li>Participate in team meetings to discuss strategies and best practices.</li>
</ul>
Requirements
<ul>
<li>Fluency in Dutch and English (both written and spoken).</li>
<li>Strong communication and organizational skills.</li>
<li>Prior experience in e-commerce or related fields is an advantage.</li>
<li>Ability to work in a fast-paced environment and manage multiple tasks.</li>
<li>Basic knowledge of e-commerce platforms and digital marketing is a plus.</li>
<li>Proficiency in Excel and/or other data analysis tools.</li>
<li>Willingness to relocate to Greece and embrace a new cultural experience.</li>
</ul>
Benefits
<ul>
<li>Private Health Insurance</li>
<li>Training &amp; Development</li>
<li>Performance Bonus</li>
<li>2 Extra Salaries Per Year</li>
<li>Fully Paid Training</li>
<li>Great Salary</li>
<li>Fully Paid Relocation Package ( flight, transfer and hotel )</li>
</ul>

Dutch Speaking E-commerce Assistant - Relocation Package to Greece

Who Are We?
UniUni, a North American leader in last-mile logistics, delivers tens of millions of parcels annually in Canada, from Coast to Coast, and is rapidly expanding across the United States. Founded in 2019, UniUni’s tech-driven innovation and crowdsourcing delivery model offers fast, economical, and reliable services to local, national, and international e-commerce clients.
What Do We Offer?
At UniUni, we offer exciting opportunities to our employees to achieve their career goals. We value lateral moves as much as vertical promotions – we believe all roles should develop your skills, broaden your experience, and help you build a rewarding career. We know you are not only seeking a job, but a career to pursue. If you are ready to join UniUni’s dynamic team, while working hard and having fun doing it, we invite you to apply online and let us know how you can be part of our success story.
Key Responsibilities:
<ul>
<li>Understand our customers' business needs and execute according to defined procedures and metrics.</li>
<li>Build and nurture long-term relationships with customers and internal teams.</li>
<li>Proactively identify and solve program exceptions.</li>
<li>Respond to tickets promptly initiated by sellers, buyers..</li>
<li>Accurately diagnose issues and provide appropriate solutions.</li>
<li>Ensure all tickets are processed and resolved within the specified timeframe.</li>
<li>Keep detailed records and track the status of parcels to ensure issues are resolved completely.</li>
<li>Provide regular reports to improve workflow and increase efficiency.</li>
<li>Utilize Excel for data analysis and reporting as required.</li>
<li>Demonstrate strong data analysis capability to interpret and act upon parcel event data.</li>
</ul>
Requirements
Candidates must have legal authorization to work in Canada. 
<ul>
<li>Graduate degree from a university or business school.</li>
<li>Knowledge in Supply Chain Management or E-commerce Logistics is an added advantage.</li>
<li>1-2 years of relevant experience preferred; recent graduates are also welcome to apply.</li>
<li>Fluent written and oral communication skills in both English and Mandarin.</li>
<li>Strong customer service orientation.</li>
<li>Excellent organizational and time management skills.</li>
<li>Strong logical thinking ability; willingness to take the initiative to learn new knowledge and engage in data analytics work.</li>
<li>Excellent command of spoken and written English.</li>
<li>Good communication and interpersonal skills, with the ability to build strong working relationships.</li>
<li>Ability to adapt to a fast-paced work environment.</li>
<li>Drive for results; demonstrates urgency in achieving goals and persists despite obstacles.</li>
<li>Good team player, maintaining a “we first” mindset instead of “I first.”</li>
<li>Strong ability to adapt to changing business requirements.</li>
</ul>
Benefits
Work mode includes hybrid and remote options
The hiring range for this position ranges from USD$50,000 - USD$55,000. Your actual level and salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.
All interested applicants are requested to submit a resume. We thank all applicants in advance for their interest but only those selected for the interview process will be contacted

Customer Success Specialist

Join Patrique Mercier Recruitment JP as a Polish Customer Service Agent and embark on an exciting journey to Greece with a fully paid relocation package! In this role, you will be an essential part of our customer service team, providing exceptional assistance to Polish-speaking clients. Your responsibilities will include addressing inquiries, resolving issues, and ensuring a high standard of customer satisfaction. If you're passionate about delivering excellent service and wish to explore a vibrant new culture, this opportunity is perfect for you!
<h3>Responsibilities</h3>
<ul>
<li>Provide outstanding customer service to Polish-speaking customers via phone, email, and chat.</li>
<li>Efficiently handle customer inquiries and resolve issues to ensure satisfaction.</li>
<li>Maintain a strong understanding of company products and services to support customers effectively.</li>
<li>Document customer interactions accurately in the company's CRM system.</li>
<li>Collaborate with team members to enhance service delivery and customer experience.</li>
<li>Participate in training sessions to continually develop your skills and knowledge.</li>
<li>Offer feedback and suggestions to improve processes and customer satisfaction.</li>
</ul>
Requirements
<ul>
<li>Fluent in Polish and English, both written and spoken.</li>
<li>Excellent communication skills with a focus on customer satisfaction.</li>
<li>Ability to thrive in a fast-paced, team-oriented environment.</li>
<li>Prior experience in customer service is a plus but not mandatory.</li>
<li>Proactive, adaptable, and positive mindset with strong interpersonal skills.</li>
<li>Willingness to relocate to Greece and embrace a new culture.</li>
<li>A genuine enthusiasm for assisting customers and helping them with their needs.</li>
</ul>
Benefits
<ul>
<li>Private Health Insurance</li>
<li>Training &amp; Development</li>
<li>Performance Bonus</li>
<li>Fully Paid Training</li>
<li>Great Salary</li>
<li>Fully Paid Relocation Package ( flight, transfer and hotel )</li>
</ul>

1,405 Customer Service Jobs