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Patrique Mercier Recruitment JP is thrilled to offer the position of Italian Speaking Software Support Specialist, allowing you to work remotely from the picturesque setting of Greece! In this role, you will provide expert assistance to clients regarding software inquiries and issues, ensuring they receive the highest level of service while leveraging your technical expertise.
As a key player in our support team, you will be responsible for diagnosing software-related problems, guiding customers through solutions, and helping them maximize their software experience. If you’re passionate about technology and customer service, this opportunity is perfect for you!
<h3>Key Responsibilities</h3>
<ul>
<li>Deliver top-notch software support to Italian-speaking clients through various channels including email, phone, and chat.</li>
<li>Troubleshoot and resolve software issues efficiently while providing clear explanations to users.</li>
<li>Document all support interactions and solutions in the CRM system comprehensively.</li>
<li>Develop and maintain a thorough understanding of software products to provide accurate information.</li>
<li>Collaborate with the development team to escalate technical problems and suggest improvements.</li>
<li>Participate in ongoing training to keep your skills and knowledge up to date.</li>
<li>Contribute positively to a collaborative remote working environment.</li>
</ul>
Requirements
<ul>
<li>Fluency in Italian and English, both written and spoken.</li>
<li>Proven experience in software support or a related field is preferred.</li>
<li>Strong troubleshooting skills and technical knowledge.</li>
<li>Excellent communication skills with a customer-centric approach.</li>
<li>Ability to learn new software and technologies quickly.</li>
<li>Self-motivated and capable of working independently in a remote setting.</li>
<li>Open to collaborating in a supportive and dynamic team environment.</li>
</ul>
Benefits
<ul>
<li>Private Health Insurance</li>
<li>Training &amp; Development</li>
<li>Performance Bonus</li>
<li>2 Extra Salaries Per Year</li>
<li>Fully Paid Training</li>
<li>Great Salary</li>
<li>Fully Paid Relocation Package ( flight, transfer and hotel )</li>
</ul>

Italian Speaking Software Support Specialist - Remote in Greece

Patrique Mercier Recruitment JP is thrilled to offer an exciting opportunity for an Italian Speaking Tech Customer Support Representative based in beautiful Athens, Greece! 
In this role, you will be a vital part of our customer support team, assisting Italian-speaking clients with their technical inquiries and concerns. You will help customers navigate through issues related to our innovative technology products, ensuring they receive the highest level of support. If you are passionate about technology and enjoy helping others, this position is perfect for you!
<h3>Key Responsibilities</h3>
<ul>
<li>Provide exceptional customer support to Italian-speaking clients via phone, email, and chat.</li>
<li>Troubleshoot and resolve technical issues efficiently to ensure customer satisfaction.</li>
<li>Document customer interactions and technical problems accurately in our CRM system.</li>
<li>Collaborate with engineering and product teams to escalate and resolve complex issues.</li>
<li>Engage in ongoing training to keep up with new technologies and product updates.</li>
<li>Offer constructive feedback to improve processes and enhance the overall customer experience.</li>
<li>Assist in onboarding and training new staff members as necessary.</li>
</ul>
Requirements
<ul>
<li>Fluency in Italian and English, both written and spoken.</li>
<li>Strong technical aptitude, with a keen interest in technology and troubleshooting.</li>
<li>Excellent communication skills with a customer-focused mindset.</li>
<li>Previous experience in customer support or a technical role is preferred.</li>
<li>Ability to work effectively in a team-oriented environment.</li>
<li>Proactive attitude with a commitment to delivering outstanding service.</li>
<li>Willingness to be based in Athens, Greece.</li>
</ul>
Benefits
<ul>
<li>Private Health Insurance</li>
<li>Training &amp; Development</li>
<li>Performance Bonus</li>
<li>Attractive Working Hours (Mo-Fr)</li>
<li>Fully Paid Training</li>
<li>Great Salary</li>
<li>Fully Paid Relocation Package ( flight, transfer and hotel )</li>
</ul>

Italian Speaking Tech Customer Support Representative - Athens, Greece

Patrique Mercier Recruitment JP is thrilled to offer an exciting position for an Italian Speaking Chat Support Specialist located in vibrant Athens, Greece! 
In this vital role, you will engage with customers through chat to provide exceptional support for our products and services. Your ability to communicate clearly and effectively in Italian will ensure a seamless customer experience, fostering loyalty and satisfaction. If you thrive in a fast-paced environment and have a passion for helping others, this is the perfect opportunity for you!
<h3>Key Responsibilities</h3>
<ul>
<li>Provide prompt and professional chat support to Italian-speaking clients.</li>
<li>Address customer inquiries and resolve issues related to our products efficiently.</li>
<li>Document customer interactions and outcomes accurately in our CRM system.</li>
<li>Collaborate with other departments to escalate and resolve complex issues.</li>
<li>Participate in training programs to stay updated on product knowledge and customer support best practices.</li>
<li>Gather customer feedback to contribute to service improvement initiatives.</li>
<li>Maintain a friendly and positive attitude while interacting with customers.</li>
</ul>
Requirements
<ul>
<li>Fluency in Italian and English, both written and verbal.</li>
<li>Prior experience in customer support, especially in chat environments, is a plus.</li>
<li>Excellent communication skills and a customer-centric approach.</li>
<li>Ability to multi-task and manage time effectively in a busy chat environment.</li>
<li>Strong problem-solving skills and attention to detail.</li>
<li>Proficient in using chat support software and CRM tools.</li>
<li>Availability to work flexible hours, if needed.</li>
</ul>
Benefits
<ul>
<li>Private Health Insurance</li>
<li>Training &amp; Development</li>
<li>Performance Bonus</li>
<li>2 Extra Salaries Per Year</li>
<li>Fully Paid Training</li>
<li>Great Salary</li>
<li>Fully Paid Relocation Package ( flight, transfer and hotel )</li>
</ul>

Italian Speaking Chat Support Specialist - Athens, Greece

Join Patrique Mercier Recruitment JP as an Italian Speaking Technical Support Specialist and enjoy the flexibility of remote work from the beautiful landscape of Greece! 
This position allows you to provide outstanding technical support to our Italian-speaking clients, helping them navigate their technical challenges with ease. As a crucial member of our support team, you'll play a vital role in ensuring customer satisfaction and delivering top-notch service. If you have a passion for technology and are dedicated to making a positive impact, this opportunity could be the perfect fit for you!
<h3>Responsibilities</h3>
<ul>
<li>Deliver exceptional technical support to Italian-speaking customers via phone, email, and chat.</li>
<li>Troubleshoot and resolve various technical issues efficiently and effectively.</li>
<li>Document customer interactions and resolutions accurately in the CRM system.</li>
<li>Collaborate with other team members to address complex technical problems.</li>
<li>Engage in continuous training to enhance your knowledge of products and support techniques.</li>
<li>Gather feedback from customers to help improve service delivery and customer experience.</li>
<li>Assist in onboarding and training new team members as needed.</li>
</ul>
Requirements
<ul>
<li>Fluency in Italian and English, both verbal and written.</li>
<li>Strong technical skills and an aptitude for troubleshooting.</li>
<li>Excellent communication and customer service skills.</li>
<li>Prior experience in technical support or a related field is preferred.</li>
<li>A proactive attitude and willingness to learn new technologies.</li>
<li>Ability to work independently and manage tasks effectively in a remote environment.</li>
<li>Enthusiasm for helping customers and contributing to a positive team culture.</li>
</ul>
Benefits
<ul>
<li>Private Health Insurance</li>
<li>Training &amp; Development</li>
<li>Performance Bonus</li>
<li>Attractive Working Hours (Mo-Fr)</li>
<li>Fully Paid Training</li>
<li>Great Salary</li>
<li>Fully Paid Relocation Package ( flight, transfer and hotel )</li>
</ul>

Italian Speaking Technical Support Specialist - Remote in Greece

Patrique Mercier Recruitment JP is delighted to offer the position of Italian Speaking Product Support Specialist, allowing you to work remotely from the beautiful landscapes of Greece! This role is ideal for individuals with a passion for technology and customer service, providing you with the opportunity to assist Italian-speaking clients with product-related inquiries.
As a Product Support Specialist, you will play a crucial role in helping users navigate our products, troubleshoot issues, and ensure an exceptional customer experience. If you're motivated, detail-oriented, and eager to be part of a supportive team, this opportunity is made for you!
<h3>Key Responsibilities</h3>
<ul>
<li>Provide top-tier product support to Italian-speaking customers through various communication channels, including email, phone, and chat.</li>
<li>Troubleshoot product-related inquiries and resolve technical issues expediently.</li>
<li>Document all customer interactions and maintain accurate records in the CRM system.</li>
<li>Collaborate closely with product development teams to escalate unresolved issues and share customer feedback.</li>
<li>Engage in ongoing training to stay updated on product features and enhancements.</li>
<li>Assist in creating support documentation and resources to improve the customer experience.</li>
<li>Foster a positive remote work environment by supporting your colleagues and sharing knowledge.</li>
</ul>
Requirements
<ul>
<li>Fluency in Italian and English, both written and verbal.</li>
<li>Prior experience in product support or customer service is preferred.</li>
<li>Strong problem-solving skills with a technical aptitude.</li>
<li>Excellent communication skills and a customer-first mindset.</li>
<li>Ability to work independently and manage multiple tasks in a remote setting.</li>
<li>A keen interest in technology and a desire to help others succeed.</li>
<li>Proficient with CRM systems and support tools.</li>
</ul>
Benefits
<ul>
<li>Private Health Insurance</li>
<li>Training &amp; Development</li>
<li>Performance Bonus</li>
<li>2 Extra Salaries Per Year</li>
<li>Fully Paid Training</li>
<li>Great Salary</li>
<li>Fully Paid Relocation Package ( flight, transfer and hotel )</li>
</ul>

Italian Speaking Product Support Specialist - Remote in Greece

Patrique Mercier Recruitment JP is excited to announce an opening for an Italian Speaking Online Marketing Manager based in the vibrant city of Athens, Greece! This role is perfect for an experienced marketing professional with a passion for driving online initiatives and engaging with Italian-speaking markets.
As the Online Marketing Manager, you will be responsible for developing and executing online marketing strategies, optimizing digital campaigns, and managing marketing projects that enhance brand visibility and engagement. If you are creative, results-driven, and eager to make an impact, we invite you to join our dynamic team!
<h3>Responsibilities</h3>
<ul>
<li>Develop and execute comprehensive online marketing strategies targeted at Italian-speaking audiences.</li>
<li>Manage and optimize digital marketing campaigns across various channels, including social media, email, and SEO.</li>
<li>Analyze campaign performance data and adjust strategies to maximize ROI.</li>
<li>Collaborate with cross-functional teams to align marketing initiatives with business objectives.</li>
<li>Monitor industry trends and competitor activities to identify new opportunities.</li>
<li>Manage marketing budgets, ensuring efficient allocation and expenditure.</li>
<li>Report on marketing performance metrics and present insights to stakeholders.</li>
</ul>
Requirements
<ul>
<li>Fluency in Italian and English (both written and spoken).</li>
<li>Proven experience in online marketing, preferably in a managerial role.</li>
<li>Strong knowledge of digital marketing tools and best practices.</li>
<li>Excellent analytical and problem-solving skills.</li>
<li>Experience with SEO/SEM, social media marketing, and email marketing.</li>
<li>Ability to manage multiple projects concurrently and work under pressure.</li>
<li>Strong communication and leadership skills, with a penchant for teamwork.</li>
</ul>
Benefits
<ul>
<li>Private Health Insurance</li>
<li>Training &amp; Development</li>
<li>Performance Bonus</li>
<li>2 Extra Salaries Per Year</li>
<li>Fully Paid Training</li>
<li>Great Salary</li>
<li>Fully Paid Relocation Package ( flight, transfer and hotel )</li>
</ul>

Italian Speaking Online Marketing Assistant- Athens, Greece

Step into an exciting career as an Italian Speaking Technical Solutions Consultant with Patrique Mercier Recruitment JP, enjoying the flexibility of remote work from Greece! In this role, you will leverage your technical expertise to provide tailored solutions to our Italian-speaking clients, helping them maximize the value of our innovative technology products.
Your ability to understand customer needs and deliver effective technical solutions will be critical for fostering strong relationships and ensuring customer satisfaction. If you are passionate about technology and eager to help clients succeed, this opportunity is perfect for you!
<h3>Responsibilities</h3>
<ul>
<li>Engage with Italian-speaking clients to identify their technical needs and offer suitable solutions.</li>
<li>Provide in-depth product knowledge and consulting to help clients optimize their use of technology.</li>
<li>Troubleshoot and resolve technical issues while guiding clients through complex scenarios.</li>
<li>Document client interactions and solution implementation processes accurately in the CRM system.</li>
<li>Collaborate with cross-functional teams to enhance technology offerings and support services.</li>
<li>Participate in training sessions to stay updated on product enhancements and industry trends.</li>
<li>Actively collect feedback from clients to identify areas for service improvement and innovation.</li>
</ul>
Requirements
<ul>
<li>Fluency in Italian and English, both written and verbal.</li>
<li>Strong technical acumen with the ability to explain complex concepts clearly.</li>
<li>Previous experience in a consulting or technical support role is preferred.</li>
<li>Exceptional communication and interpersonal skills, with a customer-oriented approach.</li>
<li>A proactive problem-solving mindset and a passion for helping clients succeed.</li>
<li>Ability to work independently and manage projects effectively in a remote environment.</li>
<li>Enthusiastic about learning and adapting to new technologies and processes.</li>
</ul>
Benefits
<ul>
<li>Private Health Insurance</li>
<li>Training &amp; Development</li>
<li>Performance Bonus</li>
<li>Fully Paid Training</li>
<li>Great Salary</li>
<li>Monthly Events</li>
<li>Fully Paid Relocation Package ( flight, transfer and hotel )</li>
</ul>

Italian Speaking Technical Solutions Consultant - Remote in Greece

Avaton Luxury Beach Resort - Relais &amp; Chateaux (<a href="http://www.avaton.com" target="_blank">www.avaton.com</a>) is seeking a dedicated and personable Hotel Groom / Doorman / Bellboy to join our team.
As a Hotel Groom / Doorman / Bellboy at Avaton Luxury Beach Resort, you will be the first point of contact for our guests upon arrival and departure. Your friendly demeanor and exceptional customer service skills will help create a welcoming atmosphere. You will assist with luggage, provide information about the resort and its amenities, and ensure that guests have a comfortable and enjoyable experience during their stay.
<h3>Responsibilities</h3>
<ul>
<li>Greet guests upon arrival and departure with a warm and friendly welcome</li>
<li>Assist guests with their luggage and escort them to their rooms</li>
<li>Provide information about the resort, amenities, and local attractions</li>
<li>Handle guest inquiries and requests promptly and courteously</li>
<li>Maintain a clean and organized entrance area</li>
<li>Assist with arranging transportation and other services for guests as needed</li>
<li>Collaborate with other departments to ensure guests' needs are met</li>
<li>Ensure the safety and security of guests and their belongings</li>
</ul>
Requirements
<ul>
<li>Previous experience as a doorman, bellboy, or in a customer service role, preferably in a luxury hotel or resort</li>
<li>Excellent communication and interpersonal skills</li>
<li>Strong attention to detail and a positive attitude</li>
<li>Ability to lift heavy luggage and stand for extended periods</li>
<li>Knowledge of the local area and attractions is a plus</li>
<li>Fluency in English, both written and spoken. Knowledge of additional languages is a plus</li>
<li>Professional appearance and demeanor</li>
<li>Flexible schedule, including the ability to work weekends and holidays</li>
</ul>
Benefits
<ul>
<li>Complimentary employee stay (new build apartment) </li>
<li>Complimentary meals whilst on duty</li>
<li>Complimentary employee transportation</li>
<li>Internal and external development opportunities</li>
<li>Competitive salary</li>
<li>Excellent working conditions and environment</li>
<li>Opportunities to grow and develop as a hospitality professional</li>
<li>Training seminars conducted by hospitality experts</li>
<li>Option to work in other Relais &amp; Chateaux properties around the world</li>
<li>Tips &amp; Bonuses that could reach up to 400-500 euros/month</li>
</ul>

Hotel Groom / Doorman / Bellboy

▍About this role
我們正在尋找一位對日系遊戲充滿熱情且具備日文翻譯經驗的夥伴。
此職位主要以翻譯工作為主（70%），包含繁中、簡中到日文，以及日文到繁中的文本翻譯。
此外，您還將參與遊戲測試（20%）以及進行日文文字客服對應（10%）。此職位將協助確保遊戲內容適應台灣市場需求，同時維持日系風格。
▍Responsibilities
① 遊戲內容翻譯與在地化
- 負責繁中、簡中到日文以及日文到繁中的遊戲文本與文件翻譯，確保符合台灣在地文化及市場需求。
- 與產品和營運團隊合作，確保遊戲內容在本地化後仍保有原有的日系風格和趣味性。
② 遊戲內測試
- 進行遊戲功能測試，驗證本地化文本與遊戲流程的準確性。
- 回報並協助解決遊戲中的 Bug、文本錯誤或其他技術問題，確保遊戲品質。
③ 日文文字客服
- 使用日文與玩家互動，處理他們的問題、回饋和投訴，並保持冷靜、積極的態度。
- 熟悉並了解公司產品與遊戲後台操作，提供專業的日文客服支援。
如果您對日系遊戲充滿熱情，並具備良好的語言能力、細心和問題解決的能力，歡迎加入我們的團隊，一起為玩家帶來最佳的遊戲體驗！ *投遞履歷時請先告訴我們: 1. 你為何想加入我們公司 2. 你喜歡玩哪些遊戲？你願意為了玩遊戲花多少時間呢？
Requirements
▍Minimum Qualifications
<ol>
<li>日文母語人士且精通中文或是優秀的日文能力聽說讀寫精通 (JLPT N1) </li>
<li>對日系遊戲或 ACG 文化有濃厚的興趣和瞭解，並能積極參與相關討論和活動。 </li>
<li>具有細心、耐心和解決問題的能力，能夠在高壓環境下保持冷靜並有效地解決問題。 </li>
<li>具備良好的溝通能力，能夠清晰、準確地表達思想，並與玩家建立良好的互動關係。 </li>
<li>擁有靈活的工作時間安排，能夠隨時隨地進行客戶服務和遊戲測試。 </li>
<li>有相關日文客服、日文遊戲測試、日文遊戲翻譯經驗者優先考慮。</li>
</ol>
Benefits
1. 基本勞健保：自然是標配
2. 交通津貼，讓你輕鬆上下班
3. 免費飲料和零食：休息區會放滿飲料跟零食, 不怕吃不夠只怕你吃不飽
4. 免費午餐：怕麻煩不想離開辦公室？有人每天送餐，讓你不為午餐煩惱
5. 具有競爭力的薪酬：優於市場的薪資福利，你的付出將得到應有的回報
6. 日本研修交流：與日本夥伴緊密合作，出差東京全程公司承擔費用
7. 標配 28 吋 IPS 4K 電競螢幕、Backbone&nbsp;Kabuto™ 系列人體工學椅、MOTTI 電動升降桌，讓你自在享受工作的樂趣

日文遊戲用戶營運專員(APM)-日本最大遊戲平台(Game Operation) (on behalf of AinekoX)

Join Patrique Mercier Recruitment JP in beautiful Athens, Greece, as an Italian-speaking Customer Service Representative for our prestigious line of high-end coffee machines! This is a fantastic opportunity to combine your passion for exceptional customer service and intricate products that elevate the coffee experience. In this role, you will assist customers with their inquiries, provide detailed information about our premium machines, and ensure that each customer enjoys a seamless experience that reflects our brand's high standards. If you are eager for a rewarding career in a dynamic and supportive environment, this position offers the perfect blend of challenges and rewards in the heart of Greece's capital.
<h3>Responsibilities</h3>
<ul>
<li>Provide outstanding customer support to Italian-speaking clients via phone, email, and chat regarding high-end coffee machines.</li>
<li>Address inquiries, troubleshoot issues, and resolve customer concerns efficiently.</li>
<li>Demonstrate a comprehensive understanding of the products, emphasizing their features and benefits.</li>
<li>Document all interactions accurately in the CRM system to maintain reliable customer records.</li>
<li>Work collaboratively with team members to enhance the customer service experience.</li>
<li>Participate in training sessions to stay updated on product knowledge and service techniques.</li>
<li>Gather customer feedback and propose improvements in service processes.</li>
</ul>
Requirements
<ul>
<li>Fluent in both written and spoken Italian and English.</li>
<li>Exceptional communication skills and a passion for customer service.</li>
<li>Ability to thrive in a fast-paced environment and multitask effectively.</li>
<li>Strong troubleshooting and problem-solving skills.</li>
<li>Previous experience in customer service, preferably in a premium or technical product sector.</li>
<li>Familiarity with CRM software and customer support tools.</li>
<li>A positive attitude, eagerness to learn, and love for the coffee culture.</li>
</ul>
Benefits
<ul>
<li>Private Health Insurance</li>
<li>Training &amp; Development</li>
<li>Performance Bonus</li>
<li>2 Extra Salaries Per Year</li>
<li>Fully Paid Training</li>
<li>Great Salary</li>
<li>Fully Paid Relocation Package ( flight, transfer and hotel )</li>
</ul>

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