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Patrique Mercier Recruitment JP is pleased to announce an opening for Danish Speaking Customer Support Representatives for a prestigious luxury jewelry brand in Athens, Greece!
This role provides a unique opportunity for you to engage with customers who appreciate fine craftsmanship and exquisite pieces. As a part of an upscale team, you’ll assist Danish-speaking clients with their inquiries regarding our luxurious jewelry collections, ensuring they receive a premium service experience that reflects the brand's values.
If you have a passion for luxury goods and enjoy building relationships with clients, we would love to have you join our team!
<h3>Key Responsibilities</h3>
<ul>
<li>Deliver exceptional customer support to Danish-speaking clients through various channels including phone, email, and live chat.</li>
<li>Assist customers with inquiries about product specifications, orders, and warranty information.</li>
<li>Resolve customer issues and complaints in a timely and professional manner.</li>
<li>Document all client interactions in the CRM system to maintain accurate records.</li>
<li>Provide feedback and suggestions to improve service processes and enhance the customer experience.</li>
<li>Stay updated on product knowledge, promotions, and trends to offer informed assistance.</li>
<li>Collaborate effectively with team members to maintain a high standard of service.</li>
</ul>
Requirements
<ul>
<li>Fluency in Danish and English, both written and spoken.</li>
<li>Strong passion for luxury products, especially jewelry.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Previous experience in customer support or luxury retail is preferred.</li>
<li>Ability to handle customer inquiries with patience and professionalism.</li>
<li>Proactive, detail-oriented, and able to work as part of a team.</li>
<li>Willingness to be based in Athens, Greece.</li>
</ul>
Benefits
<ul>
<li>Private Health Insurance</li>
<li>Training &amp; Development</li>
<li>Performance Bonus</li>
<li>Attractive Working Hours (Mo-Fr)</li>
<li>Fully Paid Training</li>
<li>Great Salary</li>
<li>Fully Paid Relocation Package ( flight, transfer and hotel )</li>
</ul>

Danish Speaking Customer Support Representatives for Luxury Jewelry - Athens

Join Patrique Mercier Recruitment JP as a Danish Speaking Video Streaming Support Specialist in the vibrant city of Athens, Greece! This exciting opportunity allows you to be part of a leading tech company while enjoying the beauty and culture of one of Europe's most historic cities. In this role, you will provide exceptional support to Danish speakers experiencing our video streaming services, ensuring they have a seamless and enjoyable viewing experience. Bring your passion for technology and customer service to our dynamic team, where your contributions will be valued!
<h3>Responsibilities</h3>
<ul>
<li>Assist Danish-speaking customers with inquiries regarding video streaming services via phone, email, and chat.</li>
<li>Troubleshoot technical issues related to streaming and provide effective solutions.</li>
<li>Educate customers on how to use the platform and its features.</li>
<li>Document customer interactions accurately in the CRM system.</li>
<li>Collaborate with technical teams to escalate and resolve complex issues.</li>
<li>Participate in ongoing training to stay updated on product features and enhance customer support skills.</li>
<li>Contribute insights for improving customer experience and service processes based on feedback.</li>
</ul>
Requirements
<ul>
<li>Fluency in Danish and English, both written and spoken.</li>
<li>Strong customer service skills and a commitment to helping customers.</li>
<li>Prior experience in customer support or technical support preferred.</li>
<li>Ability to troubleshoot technical issues effectively and efficiently.</li>
<li>Excellent communication skills, with a friendly and approachable demeanor.</li>
<li>A proactive approach to learning new technologies and processes.</li>
<li>Willingness to work in a fast-paced environment and adapt to changing demands.</li>
<li>Knowledge of video streaming platforms is a plus.</li>
</ul>
Benefits
<ul>
<li>Private Health Insurance</li>
<li>Training &amp; Development</li>
<li>Performance Bonus</li>
<li>2 Extra Salaries Per Year</li>
<li>Fully Paid Training</li>
<li>Great Salary</li>
<li>Fully Paid Relocation Package ( flight, transfer and hotel )</li>
</ul>

Danish Speaking Video Streaming Support - Athens, Greece

Join Patrique Mercier Recruitment JP as a Danish Speaking Anti-Financial Crime Unit Agent in the vibrant city of Athens, Greece! This exciting opportunity involves working at the forefront of financial crime prevention, assisting in the detection of fraudulent activities while making a significant impact on customers' trust and safety. In this role, you will utilize your language skills to interact with Danish-speaking clients, conduct thorough investigations, and collaborate with a dedicated team to uphold the highest standards of compliance and security. If you are ready to make a difference while enjoying the rich history and culture of Athens, we encourage you to apply and be part of our mission!
<h3>Key Responsibilities</h3>
<ul>
<li>Conduct investigations into potential financial crimes, ensuring compliance with regulations and corporate policies.</li>
<li>Provide support to Danish-speaking clients concerning inquiries related to financial crime prevention.</li>
<li>Analyze data, identify suspicious patterns, and prepare reports for internal and external stakeholders.</li>
<li>Collaborate with various teams to develop strategies to mitigate risks associated with financial crimes.</li>
<li>Maintain meticulous records of investigations and customer interactions, ensuring confidentiality and data protection.</li>
<li>Stay updated on industry trends, regulatory changes, and best practices in financial crime prevention.</li>
<li>Engage actively in team discussions, sharing insights and improvements for processes and procedures.</li>
</ul>
Requirements
<ul>
<li>Fluency in Danish and English, both written and spoken.</li>
<li>Strong analytical skills with an eye for detail to identify fraudulent activities.</li>
<li>Previous experience in financial crime prevention or a related field is preferred.</li>
<li>Excellent communication and interpersonal skills with a focus on customer satisfaction.</li>
<li>Ability to work independently as well as part of a collaborative team.</li>
<li>Familiarity with compliance regulations and anti-financial crime practices is advantageous.</li>
<li>Willingness to relocate to Athens and immerse yourself in a new cultural environment.</li>
</ul>
Benefits
<ul>
<li>Private Health Insurance</li>
<li>Training &amp; Development</li>
<li>Performance Bonus</li>
<li>2 Extra Salaries Per Year</li>
<li>Fully Paid Training</li>
<li>Great Salary</li>
<li>Fully Paid Relocation Package ( flight, transfer and hotel )</li>
</ul>

Danish Speaking Anti-Financial Crime Unit Agent - Athens, Greece

Step into an exciting new chapter of your career with Patrique Mercier Recruitment JP as a Danish-speaking Customer Service Representative for a top electronics company in the vibrant city of Athens, Greece! This role presents a unique opportunity to merge your passion for technology with exceptional customer service skills while experiencing the rich history and beautiful landscapes of Greece. In this dynamic position, you will provide unparalleled support to customers, addressing inquiries and resolving issues with professionalism and expertise. If you're eager to be part of a fast-paced, innovative environment where your contributions truly matter, we encourage you to apply!
<h3>Responsibilities</h3>
<ul>
<li>Deliver high-quality customer service to Danish-speaking clients through phone, email, and live chat.</li>
<li>Respond to customer inquiries effectively, ensuring prompt resolutions to enhance satisfaction.</li>
<li>Maintain in-depth knowledge of electronic products and services to provide accurate support.</li>
<li>Record customer interactions and feedback diligently within the company’s CRM system.</li>
<li>Team up with colleagues to promote best practices and improve overall service quality.</li>
<li>Engage in ongoing training to stay informed about new products and developments in the electronics sector.</li>
<li>Offer insights for process enhancements and contribute to a collaborative team atmosphere.</li>
</ul>
Requirements
<ul>
<li>Fluent in Danish, both written and spoken; proficiency in English is required.</li>
<li>Excellent communication skills with a strong focus on customer service excellence.</li>
<li>Ability to work efficiently in a fast-paced, multi-tasking environment.</li>
<li>Demonstrated problem-solving capabilities with a detail-oriented mindset.</li>
<li>Prior experience in customer service or within the electronics industry is an advantage.</li>
<li>Proficient in utilizing CRM systems and customer support tools.</li>
<li>A proactive attitude, adaptability, and a readiness to embrace life in a new culture.</li>
</ul>
Benefits
<ul>
<li>Private Health Insurance</li>
<li>Training &amp; Development</li>
<li>Performance Bonus</li>
<li>2 Extra Salaries Per Year</li>
<li>Fully Paid Training</li>
<li>Great Salary</li>
<li>Fully Paid Relocation Package ( flight, transfer and hotel )</li>
</ul>

Danish Speaking Customer Service for the Top Electronics Company- Athens, Greece

Join a dynamic team at Patrique Mercier Recruitment JP and elevate your career in the vibrant city of Athens as a Danish-speaking Customer Service Representative for one of the Big Five IT companies! This exciting opportunity allows you to bring your language skills to a global stage while engaging with cutting-edge technology. In this role, you will provide top-tier support to Danish-speaking customers, helping them navigate various inquiries and issues related to IT services and solutions. If you are passionate about technology and customer support, and are ready to make a significant impact, this is the perfect fit for you!
<h3>Responsibilities</h3>
<ul>
<li>Deliver exceptional customer service to Danish-speaking clients through phone, email, and chat.</li>
<li>Address and resolve customer inquiries and issues efficiently and professionally.</li>
<li>Maintain in-depth knowledge of the IT company’s products and services to assist customers effectively.</li>
<li>Document customer interactions accurately in the company’s CRM system.</li>
<li>Collaborate with team members to enhance service quality and improve overall customer satisfaction.</li>
<li>Participate in training and team meetings to keep abreast of new products and policies.</li>
<li>Provide feedback on customer service processes and suggest areas for improvement.</li>
</ul>
Requirements
<ul>
<li>Fluent in Danish, both written and spoken; proficiency in English is required.</li>
<li>Strong communication and interpersonal skills dedicated to customer satisfaction.</li>
<li>Ability to thrive in a fast-paced and dynamic environment.</li>
<li>Excellent problem-solving capabilities and attention to detail.</li>
<li>Previous experience in customer service, particularly in the tech sector, is preferred.</li>
<li>Familiarity with CRM systems and IT support tools is a plus.</li>
<li>A positive attitude, adaptability, and eagerness to embrace new challenges in a multicultural setting.</li>
</ul>
Benefits
<ul>
<li>Private Health Insurance</li>
<li>Training &amp; Development</li>
<li>Performance Bonus</li>
<li>2 Extra Salaries Per Year</li>
<li>Fully Paid Training</li>
<li>Great Salary</li>
<li>Fully Paid Relocation Package ( flight, transfer and hotel )</li>
</ul>

Danish Speaking Customer Service for One of the Big Five IT Companies - Athens

Patrique Mercier Recruitment JP invites you to join a dynamic customer service team in the stunning city of Athens, Greece! We are currently seeking passionate Danish-speaking customer service representatives for an exciting opportunity with an international airline. In this role, you will play a vital part in ensuring that travelers receive top-quality support and assistance, enhancing their journey with every interaction. Experience the blend of cultural richness and professional development as you work in one of Europe's most historic cities. If you thrive in a fast-paced environment and have a passion for customer service, this is the perfect opportunity for you!
<h3>Responsibilities</h3>
<ul>
<li>Deliver exceptional customer service to Danish-speaking clients through various channels, including phone, email, and chat.</li>
<li>Assist customers with inquiries related to flight bookings, changes, cancellations, and general travel information.</li>
<li>Maintain a comprehensive knowledge of airline policies, travel regulations, and destination information to provide accurate assistance.</li>
<li>Document customer feedback and interactions in the company’s CRM system for record-keeping and continuous improvement.</li>
<li>Cooperate with team members to ensure seamless service delivery and enhanced customer experiences.</li>
<li>Participate in training sessions to enhance skills and stay updated on the latest industry trends.</li>
<li>Proactively suggest improvements to service processes and contribute to overall customer satisfaction.</li>
</ul>
Requirements
<ul>
<li>Fluent in Danish, both written and spoken; proficiency in English is a must.</li>
<li>Exceptional communication and customer service skills, with a friendly demeanor.</li>
<li>Ability to work effectively in a fast-paced environment and handle multiple tasks.</li>
<li>Strong problem-solving capabilities and attention to detail.</li>
<li>Previous experience in customer service, preferably in the travel or airline industry, is advantageous.</li>
<li>Familiarity with CRM systems and support tools is a plus.</li>
<li>A positive attitude, adaptability, and eagerness to help travelers while embracing a new cultural experience in Greece.</li>
</ul>
Benefits
<ul>
<li>Private Health Insurance</li>
<li>Training &amp; Development</li>
<li>Performance Bonus</li>
<li>2 Extra Salaries Per Year</li>
<li>Fully Paid Training</li>
<li>Great Salary</li>
<li>Fully Paid Relocation Package ( flight, transfer and hotel )</li>
</ul>

Danish Speaking Customer Service for International Airline - Athens, Greece

Patrique Mercier Recruitment JP is excited to announce an opportunity for a Finnish Speaking Search Engine Customer Consultant in the vibrant city of Athens, Greece! In this role, you will assist Finnish-speaking clients in enhancing their online presence and navigating search engine queries. Your expertise in digital solutions, along with your commitment to exceptional customer service, will be vital in helping customers achieve their goals. Enjoy the rich history and culture of Athens while working in a dynamic and supportive environment. If you are passionate about customer service and digital marketing, we invite you to apply!
<h3>Responsibilities</h3>
<ul>
<li>Provide expert guidance and support to Finnish-speaking customers regarding search engine queries and SEO tactics.</li>
<li>Assist clients in optimizing their online content for improved visibility and performance.</li>
<li>Address and resolve customer inquiries promptly and professionally.</li>
<li>Document customer interactions and feedback comprehensively in the CRM system.</li>
<li>Participate in team meetings to share insights and contribute to service improvements.</li>
<li>Stay updated on search engine trends and best practices to deliver informed support.</li>
<li>Engage in continuous learning to enhance skills in customer service and digital marketing.</li>
</ul>
Requirements
<ul>
<li>Fluency in Finnish and English, both written and spoken.</li>
<li>Strong understanding of search engines and SEO concepts.</li>
<li>Excellent communication skills, with a strong focus on customer satisfaction.</li>
<li>Previous experience in customer service or digital marketing is preferred.</li>
<li>Ability to work effectively in a team-oriented environment.</li>
<li>Proactive problem-solving skills to support customers effectively.</li>
<li>Willingness to reside in Athens, Greece, and embrace the local culture.</li>
</ul>
Benefits
<ul>
<li>Private Health Insurance</li>
<li>Training &amp; Development</li>
<li>Performance Bonus</li>
<li>Fully Paid Training</li>
<li>Great Salary</li>
<li>Monthly Events</li>
<li>Fully Paid Relocation Package ( flight, transfer and hotel )</li>
</ul>

Finnish Speaking Search Engine Customer Consultant - Athens, Greece

Join Patrique Mercier Recruitment JP as a Finnish Speaking Customer Experience Associate and enjoy the flexibility of remote work while residing in beautiful Greece! This role presents an incredible opportunity for Finnish speakers looking to leverage their language skills in a dynamic customer experience setting. You'll be the primary point of contact for Finnish-speaking clients, providing top-notch support and guidance to ensure their satisfaction. With a focus on delivering an exceptional customer journey, you will help clients navigate inquiries and resolve issues efficiently. If you are passionate about helping others and ready to make an impact from the comfort of your own home, we want to hear from you!
<h3>Responsibilities</h3>
<ul>
<li>Provide outstanding customer support to Finnish-speaking clients through various online channels, including email, chat, and social media.</li>
<li>Address customer inquiries accurately and efficiently, ensuring a positive experience.</li>
<li>Document and track customer interactions in the CRM system for transparency and continuity.</li>
<li>Collaborate with team members to share insights, best practices, and suggestions for improvement.</li>
<li>Remain informed about company products and services to provide accurate and helpful information.</li>
<li>Engage in continuous training opportunities to enhance customer service skills and product knowledge.</li>
</ul>
Requirements
<ul>
<li>Fluency in Finnish and English, both written and spoken.</li>
<li>Exceptional communication skills with a strong customer-oriented mindset.</li>
<li>Prior experience in customer service, preferably in an online environment.</li>
<li>Strong problem-solving abilities and attention to detail.</li>
<li>Ability to work independently and manage multiple customer inquiries effectively.</li>
<li>Familiarity with CRM systems and online communication tools.</li>
<li>Willingness to adapt to a flexible working environment and remote collaboration.</li>
</ul>
Benefits
<ul>
<li>Private Health Insurance</li>
<li>Training &amp; Development</li>
<li>Performance Bonus</li>
<li>2 Extra Salaries Per Year</li>
<li>Fully Paid Training</li>
<li>Great Salary</li>
<li>Fully Paid Relocation Package ( flight, transfer and hotel )</li>
</ul>

Finnish Speaking Customer Experience Associate - Remote in Greece

Patrique Mercier Recruitment JP is excited to announce an opening for a German Speaking Anti-Financial Crime Unit Agent in the beautiful city of Athens, Greece! This role presents a fantastic opportunity to be part of a dynamic team dedicated to combating financial crime. As a vital member of our Anti-Financial Crime Unit, you will use your proficiency in German to facilitate communication with clients, conduct detailed investigations, and help ensure compliance with all necessary regulations. If you’re passionate about making a difference in the world of finance while enjoying the rich culture of Athens, we invite you to apply!
<h3>Key Responsibilities</h3>
<ul>
<li>Investigate and analyze cases of potential financial crimes, ensuring adherence to legal and regulatory requirements.</li>
<li>Serve as a point of contact for German-speaking clients regarding inquiries related to financial crime prevention and compliance.</li>
<li>Identify suspicious activities and patterns for thorough reporting to management and relevant authorities.</li>
<li>Collaborate effectively with cross-functional teams to develop strategies that minimize financial crime risks.</li>
<li>Document investigations accurately, maintaining confidentiality and integrity of sensitive information.</li>
<li>Stay informed on the latest developments in financial crime legislation and best practices.</li>
<li>Contribute to team meetings by sharing insights and suggesting improvements to processes and operations.</li>
</ul>
Requirements
<ul>
<li>Fluency in German and English, both written and verbal.</li>
<li>Strong analytical abilities with attention to detail when scrutinizing data and patterns.</li>
<li>Experience in financial crime prevention, compliance, or a related field is an asset.</li>
<li>Excellent communication and interpersonal skills, emphasizing customer relations.</li>
<li>Capacity to work autonomously while also being a key player within a team.</li>
<li>Knowledge of compliance standards and anti-financial crime measures is preferred.</li>
<li>Willingness to relocate to Athens and adapt to a multicultural environment.</li>
</ul>
Benefits
<ul>
<li>Private Health Insurance</li>
<li>Training &amp; Development</li>
<li>Performance Bonus</li>
<li>2 Extra Salaries Per Year</li>
<li>Fully Paid Training</li>
<li>Great Salary</li>
<li>Fully Paid Relocation Package ( flight, transfer and hotel )</li>
</ul>

German Speaking Anti-Financial Crime Unit Agent - Athens, Greece

Join Patrique Mercier Recruitment JP and immerse yourself in the world of high-end coffee machines while working remotely from the beautiful backdrop of Greece! We are seeking dedicated German-speaking customer service representatives who have a passion for premium products and delivering exceptional customer experiences. In this role, you will assist clients with their inquiries, provide expert guidance on our premium coffee machines, and ensure customer satisfaction. This is a fantastic opportunity to blend your love for coffee with your customer service skills, all while enjoying the scenic beauty and rich culture that Greece has to offer. If you are driven, enthusiastic, and ready for a rewarding remote position that allows you to work from anywhere in Greece, we want to hear from you!
<h3>Responsibilities</h3>
<ul>
<li>Provide top-tier customer support to German-speaking clients via phone, email, and chat regarding high-end coffee machines.</li>
<li>Respond promptly to customer inquiries and troubleshoot any issues they may encounter.</li>
<li>Maintain in-depth knowledge of coffee machine specifications, features, and troubleshooting processes.</li>
<li>Document customer interactions accurately in the company's CRM system.</li>
<li>Collaborate with team members to share best practices and improve service delivery.</li>
<li>Participate in regular training and development sessions to enhance product knowledge and customer service skills.</li>
<li>Engage with customers to solicit feedback and identify areas for service improvement.</li>
</ul>
Requirements
<ul>
<li>Fluent in German, both written and spoken; proficient in English is a plus.</li>
<li>Strong communication skills with a customer-centric approach.</li>
<li>Ability to work independently in a remote environment while managing tasks effectively.</li>
<li>Problem-solving skills with a keen eye for detail and product knowledge.</li>
<li>Previous experience in customer service, particularly in the tech or luxury goods sector, is highly desirable.</li>
<li>Familiarity with CRM software and customer support systems.</li>
<li>A genuine interest in coffee and a passion for delivering exceptional customer experiences.</li>
</ul>
Benefits
<ul>
<li>Private Health Insurance</li>
<li>Training &amp; Development</li>
<li>Performance Bonus</li>
<li>2 Extra Salaries Per Year</li>
<li>Fully Paid Training</li>
<li>Great Salary</li>
<li>Fully Paid Relocation Package ( flight, transfer and hotel )</li>
</ul>

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