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Are you fluent in Dutch with strong English communication skills? Looking to make your
career in a multicultural environment? We have the perfect opportunity for you!
Our client is a Leading Social Media Platform with the mission to inspire creativity and
bring joy.
As a Content Moderator in this project, your daily responsibilities will include:
<ul>
<li>Ensure legal compliance and safety of content uploaded to the platform</li>
<li>Be responsible for the development, improvement, and maintenance of standards for the security of our online communities</li>
<li>Improve the content management strategy</li>
<li>Be responsible for coordinating with supervising departments for timely management of content that violates the policies</li>
<li>Meet and exceed our service quality goals, compliance regulations and productivity targets</li>
</ul>
Requirements
You need to have the requirements below in order to be selected:
<ul>
<li>Proficient level of Dutch (C1-C2)</li>
<li>Advanced level of English (at least C1)</li>
<li>Ability to adapt to a challenging software system.</li>
<li>Analytical and problem solving skills with strong attention to detail</li>
<li>Must hold EU citizenship or a valid work permit for Greece</li>
<li>Availability to work onsite in a hybrid working model</li>
<li>Availability to work in rotational shifts</li>
</ul>
Benefits
<ul>
<li>Competitive Salary: 1.500 euros gross per month (14 payments)&nbsp;</li>
<li>Transportation allowance</li>
<li>Monthly meal voucher</li>
<li>Paid professional training</li>
<li>Private medical insurance</li>
<li>Growth opportunities through various development programs</li>
<li>Multicultural work environment</li>
<li>Excellent work culture</li>
</ul>

Dutch Social Media Content Moderator - Thessaloniki

Bienvenue chez Treatwell, nice to meet you !
Nous sommes une super équipe forte de plus de 800 talents présents aux 4 coins de l’Europe. Notre défi : proposer le meilleur service de réservation de soins beauté en ligne et offrir à nos partenaires de se digitaliser grâce à un logiciel de gestion et un accompagnement sur-mesure à 360°.
Avec plus de 40,000 salons partenaires présents dans 13 pays et plus de 4 millions de réservations chaque mois, nous connectons les meilleurs salons d’Europe avec leur clients 24h/2h et 7j/7.
Notre mission ne s’arrête pas là. Treatwell a pour ambition de révolutionner la communauté digitale de la beauté et de la coiffure et de continuer sa route vers le succès.
Vous pensez avoir les qualités indispensables pour rejoindre notre équipe ? Votre nouveau challenge professionnel se trouve peut-être ici.
Dans un contexte de forte croissance, la team Treatwell s’agrandit !
Nous recherchons donc nos futures pépites ! Tu intégreras une équipe de professionnels qui s'occupe de nos clients pour révolutionner le marché de la beauté. 
Missions:
<ul>
<li>Résoudre les problèmes d’utilisation des clients et leur assurer une expérience utilisateur optimale.</li>
<li>Centraliser les problématiques clients pour optimiser l’amélioration du produit.</li>
<li>Centraliser les problématiques d’expérience clients pour optimiser l’amélioration de celle-ci.</li>
</ul>
Requirements
<ul>
<li>Tu es sociable, aime travailler en équipe et est multi-tâche</li>
<li>Tu parles parfaitement le français (à la fois écrit et oral) et tu sais aussi t’exprimer en anglais</li>
<li>Tu n’as pas peur de prendre des initiatives</li>
<li>Ton aisance relationnelle, ton autonomie et ta rigueur sont sans faille</li>
<li>Tu sais être patient(e), pédagogue et surtout souriant(e)</li>
<li>Problem-solver : aucun problème, que des solutions !</li>
<li>Tu es très à l’aise avec les nouvelles technologies.</li>
<li>Tu fais preuve de diplomatie, tu adaptes ton discours en fonction de tes interlocuteurs.</li>
</ul>
Benefits
<ul>
<li>Des tickets restaurant dès le premier jour d’intégration</li>
<li>Une assurance maladie à partir du premier jour</li>
<li>Package de 18 jours de vacances</li>
<li>Des primes variables sur objectif</li>
<li>Une formation et un accompagnement sur-mesure</li>
<li>Une superbe ambiance et des teams building toute l’année</li>
</ul>
Déroulement des entretiens :
1°) Entretien téléphonique avec la People Operations Manager
2°) Entretien physique avec la People Operations Manager au cours duquel vous passerez des tests et vous apprendrez plus sur Treatwell
3°) Entretien physique avec le Team Manager Customer Experience 
Chez Treatwell, nous croyons fermement à l'égalité des chances. Nous sommes une entreprise ouverte à tous, sans exception. Par conséquent, nous sommes disposés à apporter les ajustements nécessaires à nos processus de sélection, à condition qu'ils soient raisonnables. Si vous avez une demande à ce sujet, veuillez nous en informer.
Nous serons ravis de vous entendre.

Customer Support Expert

Ryanair is looking for a Systems Support Analyst to join its Customer Care team to work on the various systems and applications that our agents and customers use on a day-to-day basis. Reporting to the Head of Service Design and CS Digital, this is a permanent position based in our Madrid office. 
In this role you will understand, and support Ryanair’s Customer Care platforms and you will be involved in several Digital projects aiming to improve the customer experience and support CS activities. 
Responsibilities
<ul>
<li>Support CS Digital products including Help Centre, Telephony platform, ChatBot and other AI technologies, Customer Service CRM </li>
<li>Manage and execute change requests across multiple systems</li>
<li>Support existing applications liaising with internal IT teams and external vendors</li>
<li>Handle all basic administrative functions including user account maintenance, company reports, workflows management and other routine tasks</li>
<li>Troubleshoot issues and support internal end users</li>
</ul>
<ul>
<li>Identify opportunities to enhance system functionalities</li>
</ul>
Requirements
<ul>
<li>Previous experience supporting systems as IT or admin user</li>
<li>Experience of working on major consumer interfacing websites/applications is an advantage</li>
<li>Experience of working within Customer Care is an advantage</li>
<li>Proactive and logical approach to decision making and a real passion for problem solving</li>
<li>Ability to work within a team as well as on an individual level</li>
<li>Excellent listening, analysis, written and verbal communication skills</li>
<li>Passionate about digital products and online solutions</li>
<li>Self-starter and highly motivated to achieve organisational goals</li>
<li>Experience of working in an agile, fast-paced consumer centric ecommerce environment</li>
<li>Excellent time management and organisational skills</li>
</ul>
Benefits
Competitive salary and Airline benefits!

CS Systems Support Analyst

Ryanair are currently recruiting for a Newskies Helpdesk Team Lead to join Europe’s Largest Airline Group!
This is a very exciting time to join Ryanair as we look to expand our operation to 800 aircraft and 300 million guests within the next 10 years.
The role of a Newskies Helpdesk Team leader based on the Newskies team to assist Ops, ground operation, airports, call centres etc to ensure smooth running of the Ryanair operations. Ensuring all policies and procedures are adhered to and providing feedback to airports/ground ops/training etc. This is a permanent position based in our head office in Swords, Co. Dublin.
The team work on a shift pattern of 4 days on/4 days off. The shift times are 6am to 5pm and 1pm to Midnight.
Duties Include but are not limited to:
<ul>
<li>Newskies Helpdesk provides telephone &amp; email support for all Ryanair European Airports and Call Centres</li>
<li>Sending notifications via our Ryanair App to customers travelling on day</li>
<li>Notify passengers of cancellations, schedule changes and travel advisories</li>
<li>Update of web notices on Ryanair.com</li>
<li>Creating and updating customer Comms </li>
<li>Creating and editing Customer Travel advisory videos</li>
<li>General administration duties</li>
</ul>
Please note this is a temporary contract. 
Requirements
<ul>
<li>Previous experience in similar role would be a distinct advantage</li>
<li>Previous Airline/Airport experience would be a distinct advantage</li>
<li>Must have flexible approach and ability to remain diplomatic and tactful whilst working under pressure</li>
<li>Show a natural ability in problem solving.</li>
<li>Proactive approach to dealing with errors/complaints</li>
<li>Possess a high level of interpersonal and written skills</li>
<li>A good knowledge of Microsoft office</li>
<li>Personality traits - Enthusiasm, flexibility, patience and ability to work on your own initiative.</li>
<li>Energetic and enthusiastic individual looking to thrive and progress in an expanding company</li>
<li>Applicant must be flexible with working hours</li>
<li>Applicants must show a natural ability in problem solving.</li>
</ul>
Benefits
<ul>
<li>Competitive salary</li>
</ul>
<ul>
<li>Discounted and unlimited travel to over 230 destinations</li>
</ul>
<ul>
<li>Defined Contribution Pension Scheme</li>
</ul>
<ul>
<li>Death in Service Benefit – Up to 2 times of annual basic salary</li>
</ul>
<ul>
<li>20 Days Annual Leave – Increasing to 22 days after 12 months and 25 days after 3 years of continuous service.</li>
</ul>
<ul>
<li>Option for up to 5 additional unpaid leave days per year</li>
</ul>
<ul>
<li>Cycle 2 Work Scheme</li>
</ul>
<ul>
<li>Unrivalled career progression</li>
</ul>

Newskies Helpdesk Team Leader (Temp)

We are currently looking for a dedicated and customer-focused individual within the dental field to join our client's team as a Customer Service Representative. The successful candidate will play a crucial role in delivering exceptional service to our clients, addressing their inquiries, and ensuring a positive customer experience.
Job Responsibilities
Customer Interaction:
<ul>
<li>Engage with customers in a friendly and professional manner to address their questions and concerns.</li>
<li>Provide information about dental services, procedures, and any related inquiries.</li>
</ul>
Appointment Scheduling:
<ul>
<li>Efficiently schedule and manage appointments for clients, coordinating with dental professionals and staff to ensure optimal scheduling.</li>
</ul>
Insurance Coordination:
<ul>
<li>Assist clients with insurance-related inquiries, verifying coverage, and providing necessary information to facilitate seamless payment processing.</li>
</ul>
Problem Resolution:
<ul>
<li>Address and resolve customer issues promptly and effectively, ensuring a positive resolution and customer satisfaction.</li>
</ul>
Product Knowledge:
<ul>
<li>Develop and maintain a comprehensive understanding of dental products, services, and procedures to better assist customers.</li>
</ul>
Documentation:
<ul>
<li>Maintain accurate and up-to-date customer records in the database.</li>
<li>Document customer interactions, issues, and resolutions for future reference and continuous improvement.</li>
</ul>
Team Collaboration:
<ul>
<li>Work closely with dental professionals and administrative staff to ensure a coordinated and seamless customer service experience.</li>
<li>Actively participate in team meetings and training sessions as required to stay informed about updates and improvements in service protocols.</li>
</ul>
Requirements
<ul>
<li>Previous experience in customer service, preferably in a dental setting</li>
<li>Knowledge of dental procedures, terminology, and insurance processes.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Excellent problem-solving abilities.</li>
<li>Proficiency in using customer service software and office applications.</li>
</ul>
<h3>System Requirements</h3>
<ul>
<li>At least 15mbps for main internet and at least 10mbps for backup</li>
<li>A desktop or laptop that has an i5 processor with at least 8 GB RAM and an i3 processor for backup</li>
<li>Note: Back-ups should still be able to function when there is a power interruption</li>
<li>A webcam</li>
<li>Noise-canceling USB Headset</li>
<li>Quiet, Dedicated Home Office</li>
<li>Smartphone</li>
</ul>
Benefits
<ul>
<li> Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.</li>
<li> Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.</li>
<li> Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.</li>
<li> Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.</li>
<li> Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.</li>
<li> Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.</li>
</ul>

Customer Support Representative (Dental)

At&nbsp;OMG,&nbsp;we&nbsp;are&nbsp;proud&nbsp;to&nbsp;be&nbsp;Australia’s&nbsp;largest&nbsp;independent&nbsp;digital&nbsp;marketing&nbsp;agency,&nbsp;helping&nbsp;over&nbsp;1,000&nbsp;businesses&nbsp;thrive&nbsp;since&nbsp;our&nbsp;establishment&nbsp;in&nbsp;2012.&nbsp;With&nbsp;a&nbsp;team&nbsp;of&nbsp;200+&nbsp;certified&nbsp;Growth&nbsp;Gurus,&nbsp;we&nbsp;specialize&nbsp;in&nbsp;SEO,&nbsp;PPC,&nbsp;and&nbsp;social&nbsp;advertising,&nbsp;delivering&nbsp;data-driven&nbsp;strategies&nbsp;that&nbsp;transform&nbsp;online&nbsp;presences.&nbsp;Our&nbsp;commitment&nbsp;to&nbsp;research&nbsp;and&nbsp;development&nbsp;ensures&nbsp;we&nbsp;stay&nbsp;at&nbsp;the&nbsp;forefront&nbsp;of&nbsp;the&nbsp;industry,&nbsp;earning&nbsp;us&nbsp;recognition&nbsp;as&nbsp;Australia’s&nbsp;best-rated&nbsp;and&nbsp;most&nbsp;revered&nbsp;marketing&nbsp;agency.&nbsp;We&nbsp;thrive&nbsp;on&nbsp;collaboration&nbsp;and&nbsp;a&nbsp;growth&nbsp;mindset,&nbsp;focusing&nbsp;not&nbsp;just&nbsp;on&nbsp;technology&nbsp;but&nbsp;on&nbsp;actionable&nbsp;results&nbsp;that&nbsp;drive&nbsp;success&nbsp;for&nbsp;our&nbsp;clients.&nbsp;We&nbsp;take&nbsp;pride&nbsp;in&nbsp;our&nbsp;ability&nbsp;to&nbsp;deliver&nbsp;exceptional&nbsp;outcomes,&nbsp;consistently&nbsp;reinforcing&nbsp;our&nbsp;reputation&nbsp;as&nbsp;Australia’s&nbsp;first-choice&nbsp;agency&nbsp;for&nbsp;digital&nbsp;marketing&nbsp;solutions.&nbsp;
We&nbsp;are&nbsp;looking&nbsp;for&nbsp;an&nbsp;experienced&nbsp;Account&nbsp;Manager&nbsp;to&nbsp;join&nbsp;our&nbsp;account&nbsp;management&nbsp;team&nbsp;in&nbsp;Melbourne.
Benefits:
<ul>
<li>Work&nbsp;flexibility&nbsp;&amp;&nbsp;hybrid&nbsp;working&nbsp;🏠</li>
<li>Ongoing&nbsp;career&nbsp;development&nbsp;and&nbsp;training&nbsp;programs&nbsp;🚀</li>
<li>Salary&nbsp;packaging&nbsp;benefits&nbsp;🚗</li>
<li>Recognition&nbsp;through&nbsp;service&nbsp;awards&nbsp;🏅</li>
<li>Onsite&nbsp;gym&nbsp;&amp;&nbsp;cafe&nbsp;☕️</li>
<li>Wellness&nbsp;spaces&nbsp;(space&nbsp;for&nbsp;meditation&nbsp;and&nbsp;relaxation)&nbsp;💆🏻</li>
<li>Regular&nbsp;office&nbsp;social&nbsp;events&nbsp;🥳</li>
<li>Rooftop&nbsp;bar,&nbsp;pool&nbsp;table&nbsp;etc&nbsp;</li>
</ul>
Responsibilities:&nbsp;
<ul>
<li>Be&nbsp;the&nbsp;first&nbsp;point&nbsp;of&nbsp;contact&nbsp;for&nbsp;clients&nbsp;and&nbsp;provide&nbsp;customer&nbsp;service&nbsp;within&nbsp;your&nbsp;assigned&nbsp;portfolio</li>
<li>Develop&nbsp;and&nbsp;grow&nbsp;relationships&nbsp;with&nbsp;all&nbsp;client&nbsp;stakeholders.</li>
<li>Maintain&nbsp;client&nbsp;satisfaction&nbsp;via&nbsp;service&nbsp;levels&nbsp;and&nbsp;anticipate&nbsp;customer&nbsp;needs.</li>
<li>On-board&nbsp;new&nbsp;clients,&nbsp;and&nbsp;present&nbsp;company&nbsp;documentation&nbsp;for&nbsp;client&nbsp;onboarding&nbsp;and&nbsp;reporting.</li>
<li>Manage,&nbsp;communicate&nbsp;and&nbsp;present&nbsp;project&nbsp;deliverables,&nbsp;timelines,&nbsp;expectations,&nbsp;goals&nbsp;and&nbsp;milestones&nbsp;to&nbsp;internal&nbsp;and&nbsp;external&nbsp;stakeholders.</li>
<li>Identify&nbsp;and&nbsp;pursue&nbsp;profitable&nbsp;growth&nbsp;opportunities&nbsp;in&nbsp;existing&nbsp;client&nbsp;portfolios.</li>
<li>Work&nbsp;with&nbsp;SEO&nbsp;&amp;&nbsp;PPC&nbsp;teams&nbsp;to&nbsp;ensure&nbsp;cutting-edge&nbsp;SEO&nbsp;strategies&nbsp;&amp;&nbsp;complimenting&nbsp;campaigns&nbsp;across&nbsp;other&nbsp;search,&nbsp;PPC&nbsp;&amp;&nbsp;social&nbsp;channels.</li>
<li>Work&nbsp;with&nbsp;our&nbsp;production&nbsp;and&nbsp;creative&nbsp;teams&nbsp;to&nbsp;ensure&nbsp;we&nbsp;provide&nbsp;an&nbsp;unbeatable&nbsp;experience&nbsp;and&nbsp;fantastic&nbsp;results&nbsp;to&nbsp;our&nbsp;clients.</li>
<li>Responsible&nbsp;for&nbsp;ongoing&nbsp;training&nbsp;education&nbsp;to&nbsp;stay&nbsp;up&nbsp;to&nbsp;date&nbsp;with&nbsp;changes&nbsp;and&nbsp;developments&nbsp;in&nbsp;the&nbsp;industry.</li>
<li>Champion&nbsp;company&nbsp;Values,&nbsp;Purpose&nbsp;and&nbsp;Vision&nbsp;internally&nbsp;and&nbsp;externally.</li>
</ul>
Requirements
<ul>
<li>Experience&nbsp;in&nbsp;Account&nbsp;Management,&nbsp;Client&nbsp;Services/Client&nbsp;Management&nbsp;in&nbsp;the&nbsp;digital&nbsp;marketing&nbsp;space</li>
<li>Agency&nbsp;experience&nbsp;preferred</li>
<li>Knowledge&nbsp;/&nbsp;Experience&nbsp;in&nbsp;SEO,&nbsp;PPC,&nbsp;Social&nbsp;Media&nbsp;Advertising&nbsp;and&nbsp;Web&nbsp;Builds.</li>
<li>Relationship&nbsp;builder&nbsp;who&nbsp;can&nbsp;quickly&nbsp;build&nbsp;rapport&nbsp;with&nbsp;all&nbsp;types&nbsp;of&nbsp;people.</li>
<li>Attention&nbsp;to&nbsp;detail</li>
<li>Excited&nbsp;about&nbsp;working&nbsp;in&nbsp;an&nbsp;always&nbsp;changing&nbsp;and&nbsp;evolving&nbsp;industry</li>
<li>Have&nbsp;a&nbsp;positive&nbsp;and&nbsp;can-do&nbsp;attitude</li>
<li>Able&nbsp;to&nbsp;understand&nbsp;and&nbsp;overcome&nbsp;challenges&nbsp;with&nbsp;your&nbsp;clients</li>
<li>Solutions&nbsp;and&nbsp;outcomes&nbsp;focused</li>
<li>Can&nbsp;manage&nbsp;multiple&nbsp;projects&nbsp;and&nbsp;work&nbsp;with&nbsp;various&nbsp;teams&nbsp;in&nbsp;a&nbsp;fast&nbsp;paced&nbsp;environment.</li>
</ul>
Things&nbsp;to&nbsp;note:
<ul>
<li>Melbourne&nbsp;Office&nbsp;is&nbsp;only&nbsp;an&nbsp;extension&nbsp;of&nbsp;our&nbsp;Head&nbsp;Office&nbsp;in&nbsp;Sydney</li>
<li>Melbourne&nbsp;Office&nbsp;is&nbsp;a&nbsp;co-working&nbsp;space&nbsp;or&nbsp;a&nbsp;shared&nbsp;office</li>
</ul>
Benefits
Our&nbsp;Commitment&nbsp;to&nbsp;You&nbsp;
<ul>
<li>We&nbsp;believe&nbsp;that&nbsp;happy&nbsp;employees&nbsp;create&nbsp;a&nbsp;thriving&nbsp;culture.&nbsp;Our&nbsp;focus&nbsp;on&nbsp;employee&nbsp;development&nbsp;and&nbsp;well-being&nbsp;is&nbsp;paramount.&nbsp;Our&nbsp;diverse&nbsp;team&nbsp;represents&nbsp;a&nbsp;wide&nbsp;range&nbsp;of&nbsp;backgrounds,&nbsp;ensuring&nbsp;an&nbsp;inclusive&nbsp;workplace.&nbsp;</li>
<li>Join&nbsp;us&nbsp;in&nbsp;shaping&nbsp;the&nbsp;future&nbsp;of&nbsp;marketing&nbsp;excellence.&nbsp;Elevate&nbsp;your&nbsp;career&nbsp;and&nbsp;make&nbsp;a&nbsp;real&nbsp;impact&nbsp;within&nbsp;our&nbsp;award-winning&nbsp;agency.&nbsp;</li>
<li>OMG&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer&nbsp;committed&nbsp;to&nbsp;diversity&nbsp;and&nbsp;inclusion.&nbsp;</li>
</ul>
More&nbsp;on&nbsp;our&nbsp;Unique&nbsp;Culture&nbsp;
At&nbsp;OMG,&nbsp;we&nbsp;blend&nbsp;the&nbsp;benefits&nbsp;of&nbsp;being&nbsp;the&nbsp;largest&nbsp;independent&nbsp;agency&nbsp;in&nbsp;Australia&nbsp;with&nbsp;a&nbsp;close-knit,&nbsp;family-like&nbsp;atmosphere.&nbsp;Despite&nbsp;our&nbsp;rapid&nbsp;growth&nbsp;and&nbsp;extensive&nbsp;reach,&nbsp;we&nbsp;prioritise&nbsp;maintaining&nbsp;a&nbsp;culture&nbsp;where&nbsp;everyone&nbsp;feels&nbsp;valued&nbsp;and&nbsp;connected.&nbsp;
<ul>
<li>Positive&nbsp;Atmosphere:&nbsp;We&nbsp;believe&nbsp;that&nbsp;a&nbsp;smile&nbsp;goes&nbsp;a&nbsp;long&nbsp;way.&nbsp;Our&nbsp;vibrant&nbsp;office&nbsp;is&nbsp;filled&nbsp;with&nbsp;energy&nbsp;and&nbsp;positivity,&nbsp;making&nbsp;it&nbsp;a&nbsp;place&nbsp;where&nbsp;people&nbsp;love&nbsp;to&nbsp;come&nbsp;to&nbsp;work.&nbsp;Regular&nbsp;team&nbsp;events&nbsp;and&nbsp;social&nbsp;gatherings&nbsp;enhance&nbsp;our&nbsp;sense&nbsp;of&nbsp;community&nbsp;and&nbsp;camaraderie.&nbsp;</li>
<li>Supportive&nbsp;Environment:&nbsp;Our&nbsp;team&nbsp;is&nbsp;characterised&nbsp;by&nbsp;a&nbsp;spirit&nbsp;of&nbsp;collaboration;&nbsp;everyone&nbsp;is&nbsp;always&nbsp;willing&nbsp;to&nbsp;lend&nbsp;a&nbsp;hand&nbsp;or&nbsp;share&nbsp;insights.&nbsp;This&nbsp;supportive&nbsp;dynamic&nbsp;fosters&nbsp;creativity&nbsp;and&nbsp;innovation,&nbsp;allowing&nbsp;ideas&nbsp;to&nbsp;flourish.&nbsp;</li>
<li>Growth&nbsp;Mindset:&nbsp;While&nbsp;we’re&nbsp;proud&nbsp;of&nbsp;our&nbsp;accomplishments,&nbsp;we’re&nbsp;also&nbsp;committed&nbsp;to&nbsp;continuous&nbsp;learning.&nbsp;Our&nbsp;culture&nbsp;encourages&nbsp;personal&nbsp;and&nbsp;professional&nbsp;development,&nbsp;allowing&nbsp;team&nbsp;members&nbsp;to&nbsp;thrive&nbsp;and&nbsp;advance&nbsp;in&nbsp;their&nbsp;careers</li>
</ul>
Join&nbsp;us&nbsp;to&nbsp;experience&nbsp;a&nbsp;workplace&nbsp;that&nbsp;feels&nbsp;like&nbsp;family,&nbsp;where&nbsp;your&nbsp;contributions&nbsp;are&nbsp;celebrated,&nbsp;and&nbsp;every&nbsp;day&nbsp;is&nbsp;filled&nbsp;with&nbsp;opportunities&nbsp;to&nbsp;learn,&nbsp;grow,&nbsp;and&nbsp;succeed&nbsp;together.&nbsp;

Account Manager - Melbourne

Join Our Remote Customer Service Team (Up to $19/hour - No Degree Needed)
Do you enjoy helping others and have a knack for problem-solving?
We're seeking motivated individuals to join our growing team of remote customer service representatives. In this role, you'll provide exceptional customer support to a variety of clients, ensuring a positive experience for each interaction.
Here's what you'll do:
<ul>
<li>Assist customers with inquiries and concerns.</li>
<li>Resolve issues efficiently and professionally.</li>
<li>Communicate clearly and effectively in writing and verbally.</li>
<li>Maintain a positive and helpful demeanor.</li>
</ul>
You'll be a great fit if you have:
<ul>
<li>A strong desire to provide excellent customer service.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>The ability to prioritize tasks and work independently.</li>
<li>Proficiency in using computers and navigating multiple software programs.</li>
</ul>
The Perks:
Work from anywhere: Enjoy the flexibility of a remote work environment. Flexible schedule: Create a schedule that fits your needs. Competitive pay: Earn up to $19 per hour. Opportunity for growth: Develop valuable customer service skills. Ready to take the next step?
Additional Information:
No prior experience or degree required. A quiet workspace and reliable internet connection are essential. Must pass a background check.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#ZR

Remote Customer Service Rep Up to 19/hour - No Degree Needed

&nbsp;ICAP Employment Solutions,&nbsp;για λογαριασμό πελάτη της, κορυφαίο όμιλο παροχής δραστηριοποιείται στον κλάδο ηλεκτρικού ρεύματος και φυσικού αερίου. αναζητά Στέλεχος Call Agent, που θα απασχοληθεί στα κεντρικά γραφεία της στηn Θεσσαλονίκη!
Αρμοδιότητες :
Ο κάτοχος της θέσης θα εστιάσει στην προώθηση και επιτυχημένη πώληση υπηρεσιών παροχής ηλεκτρικού ρεύματος με αξιοπιστία και κύρος. 
Στόχος των&nbsp; Outbound Calls: 
<ul>
<li>Δημιουργία ενδιαφέροντος για ένα προϊόν ή μια υπηρεσία</li>
<li>Eπέκταση του τμήματος τηλεφωνικών πωλήσεων</li>
<li>Eπίτευξη συμφωνίας με τον πελάτη</li>
<li>Διεξαγωγή έρευνας αγοράς</li>
</ul>
Requirements
<ul>
<li>Απόφοιτος ΑΕΙ/ΤΕΙ</li>
<li>Προϋπηρεσία σε τηλεφωνικές πωλήσεις ή εξυπηρέτηση πελατών (ιδανικά στον τομέα της ενέργειας ή στην κινητή/σταθερή) θα συνεκτιμηθεί</li>
<li>Βασικές γνώσεις χειρισμού Η/Υ</li>
<li>Άνεση και ευγένεια στην επικοινωνία.</li>
<li>Οργάνωση, συνέπεια και ομαδικό πνεύμα συνεργασίας</li>
<li>Ικανότητα διαχείρισης υφιστάμενου πελατολογίου</li>
<li>Αυτοπεποίθηση και επαγγελματισμός</li>
<li>Πελατοκεντρική προσέγγιση και προσανατολισμό στην επίτευξη στόχων</li>
</ul>
Benefits
<ul>
<li>Ανταγωνιστικές σταθερές μηνιαίες αποδοχές</li>
<li>Mηνιαία κάρτα εξαργύρωσης ποσού</li>
<li>Μηνιαίο bonus βάσει επίτευξης στόχων </li>
</ul>
<ul>
<li>Προοπτικές επαγγελματικής εξέλιξης</li>
</ul>
<ul>
<li>Άμεση Πρόσληψη</li>
</ul>
<ul>
<li>Πλήρης απασχόληση</li>
</ul>
<ul>
<li>Διαρκής υποστήριξη και εκπαίδευση</li>
<li>Ευκαιρίες για επαγγελματική ανάπτυξη και εξέλιξη σε έναν καταξιωμένο οργανισμό Ελλάδας</li>
<li>Σύγχρονο και δυναμικό περιβάλλον εργασίας!</li>
</ul>
Πρόγραμμα Εργασίας:
Σταθερό ωράριο Δευτέρα έως και Παρασκευή, 10.00-18.30 (περιλαμβανομένου του 30λεπτου διαλείμματος)
Toποθεσία:
Εύκολη πρόσβαση καθώς το κτίριο βρίσκεται σε κεντρική Λεωφόρο στο κέντρο της Θεσσαλονίκης (πρόσβαση με ΜΜΜ)
Επιπρόσθετες πληροφορίες:
Εφόσον το βιογραφικό σου ανταποκρίνεται στις απαιτήσεις της θέσης εργασίας θα επικοινωνήσουμε μαζί σου τηλεφωνικώς για να ορίσουμε μια συνάντηση.
Για οποιαδήποτε περαιτέρω πληροφορία ή διευκρίνιση μη διστάσεις να επικοινωνήσεις μαζί μας μέσω email στο&nbsp;<a href="mailto:ekaragiannidou@icap-os.com" target="_blank"></a><a href="mailto:etavla@icap-os.com" target="_blank">etavla@icap-os.com</a> &nbsp;και ο αρμόδιος σύμβουλος εργασίας θα επικοινωνήσει μαζί σου.
*Κάθε αίτηση την αντιμετωπίζουμε με υπευθυνότητα και απόλυτη εμπιστευτικότητα.

Call Center Agent

2024 Top 50 Best Workplaces in Canada ™ by Great Place to Work
Our Role
When you work with COBS Bread, you’re part of a workplace that is committed to providing you with an experience that will help you rise to any occasion. We’re here to encourage you to grow, connect with your community, have fun with your team, and to share in something more. We’ve got exciting plans in place for you as a passionate, inquisitive and eager team player who wants to make an impact.
Your Role as Sales Assistant
At COBS Bread, we celebrate fresh. Our Sales Assistants are experts in freshness, and in giving our customers a great in-bakery experience. Right now, we are looking for personable Sales Assistant to share their enthusiasm for all things fluffy and sweet with our loyal customers. No experience necessary- just the right attitude and a willingness to learn.
What Your Day Looks Like
<ul>
<li>Work as part of a small team, providing an exceptional customer experience, and getting to know your regular, loyal customers</li>
<li>Be responsible for merchandising product and executing marketing campaigns</li>
<li>Work alongside your team to keep the bakery clean, and assist with production as needed. (Yep- you’re going to learn how to do some baking!)</li>
</ul>
Requirements
Why You Were Bread for This
<ul>
<li>You are someone who takes pride in providing a great and personable experience for our customers</li>
<li>You have a positive attitude and friendly demeanour</li>
<li>You are reliable, self-motivated, and enjoys learning new skills</li>
<li>You are a team player who is approachable and likes working with people</li>
<li>Relevant retail experience and experience in handling cash, credit card and debit transactions is a strong asset</li>
</ul>
Physical Requirements
<ul>
<li>Continuous standing/ walking for all tasks</li>
<li>Constant use of both hands</li>
<li>Frequent lifting and carrying up to 7.5 kg., reaching below shoulder level, bending and turning</li>
<li>Occasional lifting and carrying up to 22 kg, pushing, pulling, crouching, bending and reaching above shoulder level</li>
</ul>
Benefits
Perks &amp; What You’ll Feel Good About
<ul>
<li>A fun team work environment with flexible hours</li>
<li> Our training program – Continue to develop your sales and leadership skills through our Bronze and Silver Sales Development Qualification program.</li>
<li> Career advancement opportunities – We have a stake in helping passionate team members grow and have more impact in the business and community.</li>
<li>Complimentary products on us every shift</li>
<li>And more, including benefits for all full time employees</li>
</ul>
While we thank you for your interest, only those selected for interviews will be contacted.
 
About COBS Bread
With over 130 locations, COBS Bread serves fresh and delightful baked goods to communities across Canada every day. Any unsold items are donated daily to various local charities and food banks. The company's success can be attributed to the quality of our product, the development of our people, and our warm and friendly customer service.
COBS Bread is part of Bakers Delight – Established in 1980 operating as Bakers Delight in Australia and New Zealand, and since 2003 as COBS Bread in Canada and the USA. Together we have grown to more than 700 bakeries across Australia, New Zealand, Canada and the USA. The entire network employs over 15,000 people, serving more than 2.1 million customers each week.
Accessibility
Accommodation is available upon request for applicants and employees with disabilities. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.

COBS Bread 130th - Sales Assistant

ComeOn Group in short
Founded in 2008, ComeOn Group is a leading global player in the rapidly growing iGaming market. Having launched its first online brand in 2010, ComeOn Group is running a wide range of exciting brands across multiple markets. Operating more than 20 brands on its proprietary platform providing a secure, innovative and entertainment-led player experience across casino and sports betting. ComeOn Group is an international employer within the iGaming industry and has over 500 talented employees across 7 main locations.&nbsp;&nbsp;
&nbsp;Location: Malta + Hybrid
We are looking for a visionary leader with a strategic business mindset to join us as our Night Shift
Customer Experience Team Leader. Are you a self-starter constantly looking for new ways and ideas how to improve Customer Experience? Are you analytical, have an eye for detail &amp; great communication skills? If you're also a night owl, team player, intuitive, and resourceful, ready to come up with new ways of ensuring excellent customer service, we are looking for you!
Join us as our new Night Shift Customer Experience Team Leader and take our Customer Experience to the next level by leading and supporting a team of our talented customer experience agents!
Is this you? If yes, read on!
Responsibilities:
<ul>
<li>Hire staff with the aim of establishing a proactive team functioning with high standards</li>
<li>Coach and develop staff on their work for continuous improvement of individual and team results</li>
<li>Review quality and efficiency of your staff and arrange regular personal development meetings</li>
<li>Work closely with other teams in CX to coordinate schedules and ensure the best cover&nbsp;</li>
<li>Report and analyse team performance on daily, weekly and monthly basis</li>
<li>Plan and organise motivational activities</li>
<li>Ensure AML, Fraud, compliance and responsible gaming procedures are adhered to by everyone</li>
<li>Assertively manage the team, ensuring effective use of resource</li>
<li>Ensure all activities are carried out with an on-brand approach and to a high standard, whilst maintaining the company standards and culture&nbsp;</li>
<li>Ensure team members understand how to meet performance expectations and provide ongoing support</li>
<li>Develop short and long term improvement plans for individuals with clearly defined measures of success</li>
<li>Support our night shift agents with the general workload</li>
</ul>
&nbsp;About you:
<ul>
<li>You're a born leader with excellent communication and interpersonal skills and a strong ability to motivate others</li>
<li>You come with extensive knowledge about Customer Experience and how to connect with customers via both email and live chat as well as a good understanding of sports betting, casino and the iGaming industry overall</li>
<li>Experience and knowledge in Payments tasks is also favourable</li>
<li>You are a 'go-to' person with a proactive and positive attitude</li>
<li>You bring with you a strong background working in the customer experience field with a strong work ethic and a great attention to detail</li>
<li>You're not afraid to share your ideas and suggestions and are flexible to work on a shift basis.</li>
<li>You have a strong command of the English Language. Additional command of languages such as Swedish, Norwegian, Dutch, Danish, German or Finnish are seen as a plus.</li>
</ul>
Development &amp; Growth:
At ComeOn Group, we are committed to your continuous growth. With the ComeOn Academy Programme, you will have the opportunity to expand your knowledge in key areas such as escalations, fraud, compliance, commercial, and product. This programme is designed to foster your career development, providing you with the tools and insights needed to grow into a more versatile, well-rounded professional. We prioritise investing in your potential, helping you thrive in your current role while opening doors to more opportunities within ComeOn Group.
So what can you expect from ComeOn as a place of work?
<ul>
<li>A competitive remuneration package inc. a company bonus scheme! 💰</li>
<li>Fantastic quarterly team events and weekly company events 😎</li>
<li>A one-time bonus to help you set up a comfortable workstation at home (we’re truly Hybrid!)</li>
<li>On top of our Hybrid work arrangement, up to 40 days a year to work fully remote from anywhere<a href="https://emojipedia.org/globe-showing-americas/" target="_blank"> 🌎</a> </li>
<li>Wellbeing allowance (Claimable after probation)</li>
<li>A comprehensive, International Private Health Insurance</li>
<li>Breakfast at the office on Tuesdays</li>
<li>Lunch at the office on Mondays and Wednesdays</li>
</ul>
At ComeOn, we have adapted a Hybrid Work model which means that we offer our employees an option to pick their workstation for the day. Want to work from the office a few days a week and some days from home? That’s totally fine with us! ComeOn is known for their inviting and vibrant offices that offer creative areas for collaboration and desk set-ups designed for a Hybrid Work model. When you visit one of our offices you will always be welcomed by a friendly face that will take good care of you. It’s our curiosity that drives our innovative business forward and we work hard in a run together spirit and we always make sure to top it up by having fun! You will not regret picking ComeOn as your next place of work.&nbsp;
&nbsp;At ComeOn Group we value diversity and we take concrete action to ensure fairness in our recruitment process. We are committed to assess candidates on their merit without discriminating against any applicant for whatever reason that is protected by law. We truly value you, as you are.&nbsp;
&nbsp;Want to know more about us just visit our website<a href="http://www.comeon-group.com/" target="_blank"> www.comeon-group.com</a> or any of our social media channels to take a deep dive into our culture!
<a href="https://www.linkedin.com/company/comeon-group" target="_blank">LinkedIn</a>
<a href="https://www.instagram.com/wearecomeon/" target="_blank">Instagram</a>
<a href="https://www.facebook.com/wearecomeon" target="_blank">Facebook</a>

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