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Passionate about the world of tech? 
What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? 
Join our team as a L2 Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. 
Excited? Let’s see what it takes 💛
What you will do:
<ul>
<li>Handle customer inquiries involving technical issues and feedback, providing timely and effective solutions </li>
<li>Follow established procedures to escalate issues to the appropriate internal teams and stakeholders </li>
<li>Maintain accurate and up-to-date records of system failures, maintenance activities, and identified bugs </li>
<li>Provide support for on-site activities involving technicians, customers, and subcontractors </li>
<li>Contribute to and manage the company’s support knowledge base, including relevant support guides and articles </li>
<li>Ensure compliance with the company’s Service Level Agreements (SLAs)</li>
</ul>
What you need to succeed in this role: 
<ul>
<li>Excellent English communication skills (at least C1 for both spoken and written)</li>
<li>1+ years of proven experience as a Technical Support Engineer, Product Support Engineer, or similar role</li>
<li>Strong understanding of the interaction between hardware and software platforms </li>
<li>Experience with both Windows and Linux operating systems</li>
<li>Hands-on experience analyzing and interpreting logs </li>
<li>Experience with Zendesk, Salesforce, Intercom, or Freshdesk </li>
<li>Excellent troubleshooting and problem-solving abilities </li>
<li>Experience with remote hardware debugging</li>
<li>Customer-oriented and responsible attitude</li>
<li>Excellent interpersonal skills</li>
</ul>
Will be a great plus:
<ul>
<li>Experience working with UAV/UAS systems </li>
<li>Practical knowledge of network architecture and cloud-based systems </li>
<li>Familiarity with firewalls and port configuration</li>
</ul>
Benefits and Perks: 
<ul>
<li>Flexible schedule</li>
<li>Opportunity to work fully remotely </li>
<li>Inclusive international environment</li>
<li>Compensation in USD</li>
<li>Good bonuses for referring friends</li>
<li>Paid intensive training and probation</li>
<li>Work-life balance</li>
<li>Responsive management interested in your growth and long-lasting cooperation</li>
<li>Greenhouse conditions for self-development</li>
</ul>
Who we are:
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.
We work with clients from over 30 countries and speak over 60 languages.
Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. 
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. 
We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!
Visit our website:<a href="http://www.supportyourapp.com/" target="_blank"> www.supportyourapp.com</a>
DISCLAIMER
We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

(Fluent English) L2 Technical Support Consultant (LATAM)

🤓 Lengow is a leader in intelligent e-commerce solutions that help brands and retailers drive profitable growth across the digital shelf. With powerful feed management, global price monitoring, and robust data capabilities, Lengow’s comprehensive SaaS product suite enables merchants to amplify product visibility online, outrun competition with informed pricing, multiply sales on marketplaces, and monitor brand presence among distributors. Since 2009, Lengow has fueled digital growth for over 3,600 customers across thousands of marketing and sales channels in over 60 countries.
Position description&nbsp;:
Part of Lengow Customer Success Department, the CSM team is composed of 20 great multi-language and experienced professionals from 10 different countries. Our objective is to enhance customer satisfaction and retention, by assisting them in adoption actions, contract management, long-term relationship management, and building together complex business strategies.
The Role:
We are looking for a customer-centric CSM who will build strong relationships with their customers. The CSM is in charge of driving customer's engagement and developing product adoption while building and executing account plannings and expanding high potential client's portfolios.
The aim is to drive customer satisfaction and develop high customer engagement by :
<ul>
<li>Being the client’s main point of contact during all the customer journey, from kickoff meeting to renewal</li>
<li>Creating sustainable relationships through open and interactive communication.</li>
<li>Building a strategy for your accounts to drive customer engagement and loyalty to avoid churn.</li>
<li>Identifying and assessing customers’ needs to achieve satisfaction.</li>
<li>Negotiating and managing contracts, including upsell, downsell and renewal</li>
<li>Fostering Net Retention within their portfolio by proactively identifying expansion and cross-sell opportunities </li>
<li>Building and leading QBRs meetings with main customers, enhancing our product's value in a data-driven mindset</li>
<li>Following technical projects and day-to-day technical issues with our tech team, providing appropriate solutions and guidance to ensure resolution.</li>
<li>Keeping records of customer interactions in CRM and following communication guidelines and policies.</li>
</ul>
 🎯 OKRs:&nbsp;
<ul>
<li>After 1 month: After a complete training and structured shadow working program, the new CSM should be able to handle client meetings without buddy or manager</li>
<li>After 3 month: The new CSM should be able to manage its own portfolio strategy and start executing it, focusing on the team's targets (NRR, Upsell, meetings coverage…)</li>
<li>After 6 months: The new CSM is fully autonomous and starts to achieve the team's targets </li>
</ul>
Lengow’ CSM members are constantly helping each others, sharing knowledge, and asking questions (no fear) at any step of the onboarding, and for any kind of seniority level. We are looking for someone willing to adapt and enjoy himself in this kind of positive and “trustful” environment.
⭐ Possibility to evolve:&nbsp;
<ul>
<li>Transversal to other departments (onboarding, sales, training,...)</li>
<li>Vertical (solution expert, team lead…)</li>
</ul>
Requirements
🏹 We are looking for someone with the following experiences and skills:
<ul>
<li>Languages:</li>
<ul>
<li>French Fluent/native level</li>
<li>English Fluent/native level</li>
<li>Spanish could be a plus</li>
</ul>
<li>Ecommerce experience is required. </li>
<li>3 years on a similar role</li>
<li>Managed complex and strategic accounts.</li>
<li>Great logical and analytical skills.</li>
<li>Strong phone contact handling skills and active listening.</li>
<li>Customer orientation and ability to adapt/respond to different types of characters.</li>
<li>Excellent communication and skills.</li>
<li>Ability to multitask, prioritize, and manage time effectively.&nbsp;</li>
<li>Resilience and result-oriented mindset in front of difficult situations</li>
</ul>
🪜 Hiring Process :
<ul>
<li>Phone call with our HR (Alexandre)</li>
<li>Online Interview with our Team Lead (Julie)</li>
<li>Physical Interview &amp; Business Case with our Head of CSM (Mathieu) and Julie.</li>
<li>Meet the team</li>
<li>Offer letter</li>
</ul>
Benefits
✨ Joining Lengow is also an opportunity to benefit from many advantages :
<ul>
<li>Ticket restaurant 8 euros by day</li>
<li>Malakoff Humanis Private insurance &amp; Prevoyance.</li>
<li>3 Remote days per week</li>
<li>Flexible hours</li>
<li>Bike mileage allowances or 50% of transportation tickets.</li>
<li>Remote allowances</li>
<li>Professional events (Devoxx, Meetup ...) and regular internal cohesion.</li>
<li>Weekly Happy Break on Thursday Evening at the office with food and beverage</li>
</ul>

Strategic Customer Success Manager

Πρωτοπορώντας τα τελευταία 45 χρόνια, ο Όμιλος Mitsis είναι η μεγαλύτερη ιδιόκτητη ξενοδοχειακή αλυσίδα στην Ελλάδα, καθοδηγούμενος από την πελατοκεντρική του φιλοσοφία, την οικογενειακή φροντίδα και την αυθεντική ελληνική του ταυτότητα.&nbsp; 
Με 24 ξενοδοχεία και 5.000 εργαζόμενους σε Αθήνα, Χαλκιδική, Κέρκυρα, Κρήτη, Καμένα Βούρλα, Κω, Ρόδο και Σαντορίνη, ο Όμιλος προσφέρει ένα πλούσιο μείγμα φιλοξενίας με εξαιρετικές υπηρεσίες, μοναδικές τοποθεσίες, άψογες εγκαταστάσεις, εκλεπτυσμένη γαστρονομία και ένα ευρύ φάσμα επιλογών και εμπειριών στους πελάτες του.
Μέσα από ένα οικογενειακό και ευχάριστο περιβάλλον εργασίας μεταμορφώνουμε κάθε επισκέπτη μας σε επίτιμο φιλοξενούμενο, προσφέροντας αξέχαστες αναμνήσεις ζωής!! 
Ο Όμιλος Mitsis&nbsp;προσφέρει νέες θέσεις εργασίας στα ξενοδοχεία του:
Προπονητής Τennis / Padel
Περιοχή: Κρήτη, Ρόδος, Κως, Κέρκυρα
Τύπος Απασχόλησης: Εποχιακή/Πλήρης
Σκοπός
&nbsp;Ως Tennis &amp; Padel Coach, θα είστε υπεύθυνος/η για την παροχή υψηλής ποιότητας αθλητικής εμπειρίας στους επισκέπτες μας, λειτουργώντας ως πρεσβευτής του Ομίλου MITSIS. Θα οργανώνετε, καθοδηγείτε και εμψυχώνετε άτομα και ομάδες με στόχο την άρτια διεξαγωγή προπονήσεων τένις – και σε επιλεγμένα ξενοδοχεία – padel, με γνώμονα την ασφάλεια, την ψυχαγωγία και την ενίσχυση του brand experience.
Requirements
Αρμοδιότητες
<ul>
<li>Παρέχει ατομικά και ομαδικά μαθήματα τένις και padel σε επισκέπτες όλων των ηλικιών και επιπέδων, με στόχο την ασφαλή, ευχάριστη και αποτελεσματική εμπειρία.</li>
<li>Φροντίζει για τη σωστή λειτουργία των γηπέδων και του εξοπλισμού, διασφαλίζοντας την καθημερινή ετοιμότητα και αισθητική τους.</li>
<li>Συμμετέχει ενεργά στη διοργάνωση τουρνουά, θεματικών events και guest activities, συνεισφέροντας στην ολοκληρωμένη εμπειρία φιλοξενίας.</li>
<li>Ενισχύει την προβολή των υπηρεσιών μέσω προσωποποιημένης προσέγγισης και οικοδόμησης σχέσεων με τους επισκέπτες.</li>
<li>Εφαρμόζει πιστά τα πρότυπα υγείας και ασφάλειας, τηρώντας τις προβλεπόμενες διαδικασίες και πρωτόκολλα του Ομίλου.</li>
</ul>
Απαραίτητα Προσόντα
<ul>
<li>Πτυχίο Φυσικής Αγωγής ή αναγνωρισμένη πιστοποίηση Tennis Coaching (π.χ. ITF, GPTCA, LTA).</li>
<li>Επιπλέον εκπαίδευση ή εμπειρία στο padel θα εκτιμηθεί ιδιαίτερα.</li>
<li>Προηγούμενη εμπειρία σε αντίστοιχο ρόλο, ιδανικά σε τουριστικό/ξενοδοχειακό περιβάλλον.</li>
<li>Ικανότητες επικοινωνίας σε ελληνικά και πολύ καλά αγγλικά – επιπλέον γλώσσες θα θεωρηθούν προσόν.</li>
<li>Ικανότητα εμψύχωσης επισκεπτών, επαγγελματισμός και ομαδικό πνεύμα.</li>
<li>Ευελιξία στη μετακίνηση εντός Ελλάδας και προσαρμογή σε απαιτήσεις ξενοδοχείου.</li>
</ul>
Δεξιότητες
<ul>
<li>Επαγγελματισμός, Αξιοπιστία &amp; Υπευθυνότητα</li>
<li>Ενσυναίσθηση</li>
<li>Προσαρμοστικότητα </li>
<li>Συνεργασία &amp; Ομαδικότητα</li>
</ul>
Benefits
Τι προσφέρουμε 
<ul>
<li>Ανταγωνιστικό πακέτο αποδοχών.</li>
<li>Εργασία σε ένα όμιλο με ανθρωποκεντρική αντίληψη και σεβασμό στο περιβάλλον, που επενδύει έμπρακτα και ενισχύει τις τοπικές κοινωνίες. </li>
<li>Διαρκή εκπαίδευση σύμφωνα με τα πρότυπα και τη δυναμική εξέλιξη της εταιρίας.</li>
<li>Προοπτικές επαγγελματικής ανέλιξης σε έναν συνεχώς αναπτυσσόμενο όμιλο. </li>
<li>Πλήρης Διατροφή.</li>
</ul>
Δημιούργησε την δική σου επαγγελματική ιστορία #createyourcareerstory και γίνε μέλος μιας ομάδας 5.000 μελών στον Όμιλο Mitsis!
Για όλες τις αιτήσεις και τα στοιχεία που θα υποβληθούν, θα τηρηθεί απόλυτη εμπιστευτικότητα.
Μπορείτε να προωθήσετε το βιογραφικό σας, στο&nbsp;<a href="mailto:career@mitsis.com" target="_blank">career@mitsis.com</a>&nbsp;ή να ακολουθήσετε το link "Αποστολή Βιογραφικού"
Μπορείς να μάθεις περισσότερες πληροφορίες για τον όμιλο Mitsis ακολουθώντας τα παρακάτω link : 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <a href="https://www.mitsis.com/en" target="_blank">https://www.mitsis.com/en</a> 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <a href="https://www.mitsis.com/en/career/form?utm_source=website&amp;utm_medium=career_page&amp;utm_campaign=career-form" target="_blank">https://www.mitsis.com/en/career/form?utm_source=website&amp;utm_medium=career_page&amp;utm_campaign=career-form</a>

Προπονητής Τennis / Padel

Mercier Consultancy is excited to open a position for a Japanese Speaking Consultant in our Client's IT Support &amp; Tech Solutions Department. In this pivotal Junior role, you will serve as the primary support contact for our Japanese-speaking clients, assisting them with their technical challenges and enhancing their overall experience with our tech solutions.
Your key responsibilities will encompass troubleshooting various IT issues, offering guidance on best practices, and conducting training sessions to help clients maximize the use of our technology offerings. Your effective communication skills and client-focused approach will be vital to building successful relationships with our customers.
<h3>Responsibilities</h3>
<ul>
<li>Act as the main point of contact for Japanese-speaking clients seeking IT support and technology solutions</li>
<li>Troubleshoot and resolve a wide range of technical inquiries and challenges</li>
<li>Provide advice on best practices for utilizing technology solutions in client operations</li>
<li>Conduct informative training sessions to enhance clients’ understanding of our IT products</li>
<li>Document client interactions and maintain organized records of support provided</li>
<li>Collaborate with internal teams to address complex issues and improve service quality</li>
<li>Stay updated on the latest trends and developments in IT support and technology</li>
</ul>
Requirements
<ul>
<li>Fluency in Japanese and English, with strong communication and interpersonal skills</li>
<li>Basic understanding of IT support principles and technology solutions is preferred</li>
<li>Experience in a customer-facing technical support role is advantageous but not mandatory</li>
<li>Strong analytical and problem-solving capabilities</li>
<li>Able to work independently as well as collaboratively within a team</li>
<li>Familiarity with technical support tools and software is a plus</li>
<li>A genuine interest in technology and a commitment to client satisfaction is highly valued</li>
</ul>
Benefits
<ul>
<li>Competitive Monthly Salary</li>
<li>Monthly Performance Bonus</li>
<li>Fully Paid Relocation Package ( Flight, Transfer and Hotel )</li>
<li>Health Insurance</li>
<li>Private Health Insurance</li>
<li>2 Extra Salaries Per Year</li>
<li>Support In Finding Accommodation After Hotel</li>
<li>Commission for finding your place paid by the client</li>
<li>Free Greek course</li>
<li>And More...</li>
</ul>

Japanese Speaking Consultant for IT Support & Tech Solutions Department

Mercier Consultancy is excited to announce an opportunity for a Japanese Speaking Customer Support Representative in our Client's Online Tech Platform Department! In this vital Entry Level role, you will be the primary interface for our Japanese-speaking customers, providing them with outstanding support and guidance as they utilize our cutting-edge technology platform. Your fluency in Japanese will play an essential role in fostering strong relationships and ensuring a seamless customer experience.
This position is ideal for individuals who are enthusiastic about technology and eager to assist users in navigating our platform. Join our innovative team and make a meaningful impact in the world of online tech!
<h3>Responsibilities</h3>
<ul>
<li>Respond to customer inquiries in Japanese via email, phone, and chat</li>
<li>Assist users with questions regarding platform features, account management, and troubleshooting</li>
<li>Accurately document customer interactions and solutions in our CRM system</li>
<li>Collaborate with internal teams to resolve technical issues and enhance user satisfaction</li>
<li>Provide clear guidance on using the platform effectively</li>
<li>Collect user feedback to inform improvements and update services</li>
<li>Participate in ongoing training to stay current with product developments</li>
</ul>
Requirements
<ul>
<li>Fluency in Japanese and English, both written and verbal</li>
<li>Previous experience in customer support, ideally in the tech industry</li>
<li>Excellent communication and interpersonal skills</li>
<li>Strong analytical and problem-solving abilities</li>
<li>A customer-centric mindset with a passion for providing quality service</li>
<li>Ability to manage multiple inquiries effectively in a fast-paced environment</li>
<li>Familiarity with customer support tools and technologies</li>
</ul>
Benefits
<ul>
<li>Competitive Monthly Salary</li>
<li>Monthly Performance Bonus</li>
<li>Fully Paid Relocation Package ( Flight, Transfer and Hotel )</li>
<li>Health Insurance</li>
<li>Private Health Insurance</li>
<li>2 Extra Salaries Per Year</li>
<li>Support In Finding Accommodation After Hotel</li>
<li>Fully Paid Training</li>
<li>Free Greek Course</li>
<li>More Benefits and Discounts</li>
<li>And More...</li>
</ul>

Japanese Speaking Customer Support for Online Tech Platform Department

Ready to take your Swedish language skills to the next level in Greece, one of Europe’s most vibrant cities?
Speakit is here to connect you with your next big opportunity! We’re partnering with one of the world’s top multinational companies, and we’re looking for Swedish-speaking Customer Support Representatives to join their dynamic team.
What You’ll Do
As a Customer Support Representative, you’ll be the first point of contact for clients, delivering outstanding support via phone, email, and chat. Your mission: Help every customer walk away satisfied.
Daily Responsibilities:
<ul>
<li>Provide timely and professional support to Swedish-speaking customers</li>
<li>Resolve product or service issues accurately and efficiently</li>
<li>Handle orders, forms, applications, and requests</li>
<li>Communicate and coordinate with team members and departments</li>
<li>Assess customer needs and deliver personalized solutions</li>
</ul>
Requirements
<ul>
<li>Native or near-native Swedish speaker </li>
<li>Proficient in English (B2-C1) </li>
<li>Strong communication and active listening skills</li>
<li>Able to multitask and prioritize effectively</li>
<li> Customer-first mindset with attention to detail</li>
<li> EU Passport (mandatory)</li>
<li>Willingness to relocate to Greece </li>
</ul>
Benefits
<ul>
<li>Competitive gross monthly salary</li>
<li>14 salaries per year</li>
<li>Relocation package provided&nbsp;</li>
<li>Monthly performance bonuses</li>
<li>Full healthcare package </li>
<li> Paid training and career development</li>
<li>Work in a multicultural, modern office environment</li>
<li>Long-term career opportunities with a global brand</li>
</ul>

Swedish Customer Advisor - Remote all over Greece

At Zego, we understand that traditional motor insurance holds good drivers back. It's too complicated, too expensive, and it doesn't reflect how well you actually drive. Since 2016, we have been on a mission to change that by offering the lowest priced insurance for good drivers. From van drivers and gig workers to everyday car drivers, our customers are the driving force behind everything we do. We've sold tens of millions of policies and raised over $200 million in funding and picked up numerous awards, including the Insurance Claims Team Of The Year 2024 as awarded at The Insurance Post's Claims &amp; Fraud Awards. And we’re only just getting started.
That’s where you come in...
At Zego we are revolutionising our approach to Customer Services; We Listen, We Learn and We Value our customers, connecting us to steer meaningful conversations that Drive, Develop and Enhance their journey and Zego. The Customer Service Executive role supports our customers directly via the phone, email and LiveChat and plays a key role in Zego’s growth.&nbsp; This role is offered on a 12 months temporary basis, with a possibility of extension or a permanent position after.&nbsp;
What you will be working on
<ul>
<li>You will work through the new and existing business leads by making outbound calls to prospective customers, helping them through the sales process.&nbsp;</li>
<li>You will assess customers insurance needs and advice on appropriate Zego insurance products, whilst always following compliance guidelines.&nbsp;</li>
<li>You will ensure customer satisfaction and provide professional customer support over phone, live chat and email.</li>
<li>You will maintain a positive, empathetic and professional attitude towards customers at all times and build productive trust relationships.&nbsp;</li>
<li>You will respond promptly to customer inquiries whilst making sure all communication is documented and logged in our internal system.&nbsp;</li>
<li>You will follow GDPR guidelines and processes in all communication with customers</li>
</ul>
What you will need to be successful
<ul>
<li>You will have proven skills working within a high performing target-driven customer sales and service environment, ideally in a call centre setting.&nbsp;</li>
<li>You are obsessive about customer experience and act as an advocate for our customer’s needs.&nbsp;</li>
<li>You're able to listen to customers and be able to give advice and support.&nbsp;</li>
<li>You have an ability to multitask, set priorities and manage time effectively.&nbsp;</li>
<li>You will have a good understanding of GDPR rules and regulations and be able to use multiple systems at the same time.&nbsp;</li>
<li>Ideally, you will have experience in insurance or an FCA regulated business.&nbsp;</li>
</ul>
What’s it like to work at Zego?
Joining Zego is a career-defining move. People go further here, reaching their full potential to achieve extraordinary things.
We’re spread throughout the UK and Europe, and united by our drive to get things done. We’re proud of our company and our culture – a friendly and inclusive space where we can lift each other up and celebrate our wins every day.
Together, we’re setting the bar higher, delivering exceptional work that makes a difference. Our people are the most important part of our story, and everyone here plays a role. There’s loads of room to learn and grow, and you’ll get the freedom to steer your career wherever you want. You’ll work alongside a talented group who embrace each other's differences and aren’t afraid of a challenge. We recognise our achievements, learn from our mistakes, and help each other to be the best we can be. Together, we’re making insurance matter.
How we work
We foster a flexible approach that empowers every Zegon to perform at their best. You’ll be working completely remote, all we ask is for you to attend our team and company-wide events,we will provide a separate contribution to help pay towards travel costs.
Our approach to AI
We believe in the power of AI to meaningfully improve how we work - helping us move faster, think differently, and focus on what matters most. At Zego, we encourage people to stay curious and intentional about how AI is leveraged in their work and teams to drive practical impact every day. This is your chance to do the most meaningful work of your career - and we’ll provide you with the tools, support, and freedom to do it well.
We are an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status.
#LI- Remote
#LI-AH1

Sales Executive- 12 months contract

Costa Navarino is in Messinia in the southwest Peloponnese, in one of the most unspoiled and breathtaking landscapes in the Mediterranean. It is currently home to three 5-star deluxe hotels, The Romanos, a Luxury Collection Resort and The Westin Resort at Navarino Dunes, W-Costa Navarino at Navarino Waterfront.
If you are a talented and enthusiastic Junior Sommelier with a refined palate for wines and a dedication to providing top-notch guest service, we invite you to apply for the Junior Sommelier position at W Costa Navarino!
As a Junior Sommelier at W Costa Navarino, you will play a crucial role in curating and presenting exceptional wines to our guests, enhancing their overall dining experience. You will be responsible for assisting in the creation and management of an outstanding wine list, providing warm and knowledgeable service, and contributing to the seamless operation of our wine program. Your passion for wines, attention to detail, and commitment to guest satisfaction will be central to our beverage service.
Join us in creating a sophisticated and memorable journey for our guests, where your expertise in wines and dedication to excellence will shine in every pour and recommendation.
Responsibilities 
<ul>
<li>Assist in the creation and maintenance of an innovative and diverse wine list that complements the resort's culinary offerings.</li>
<li>Monitor and manage wine inventory, ensuring optimal stock levels and rotation.</li>
<li>Provide warm, engaging, and knowledgeable service to guests, guiding them through the wine selection process.</li>
<li>Offer expert recommendations based on guests' preferences, menu choices, and occasions.</li>
<li>Execute flawless wine service, including opening and presenting bottles with precision and style.</li>
<li>Share insights into the characteristics and stories behind selected wines, enhancing the overall dining experience.</li>
<li>Collaborate with the sommelier team to organize and execute captivating wine events and tastings for guests.</li>
<li>Present information on the unique features of showcased wines in an engaging and approachable manner.</li>
<li>Participate in ongoing sommelier team training sessions and contribute to the development of junior staff.</li>
<li>Stay informed about industry trends, emerging vineyards, and new wine releases.</li>
<li>Follow safety procedures and maintain a safe environment for both guests and staff.</li>
</ul>
Requirements
<ul>
<li>Minimum of 2 years of experience in a sommelier role or a relevant position within the hospitality industry.</li>
<li>Strong passion for wines, including in-depth knowledge of global varietals, wine regions, and pairings.</li>
<li>Certification from a recognized sommelier program is preferred.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Fluent in English; knowledge of additional languages is an advantage.</li>
<li>Ability to thrive in a dynamic, high-energy environment.</li>
</ul>
Benefits
<ul>
<li>Competitive compensation package</li>
<li>On going training opportunities</li>
<li>Accommodation in the vicinity (for non Messinians residents)</li>
<li>Meals within the premises</li>
<li>Private Medical Plan</li>
<li>Use of Costa Navarino Facilities, according to the relevant policies</li>
</ul>

Junior Sommelier for W Costa Navarino (2025)

Passionate about the world of tech? 
What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? 
Join us as a Billing Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. 
Excited? Let’s see what it takes 💛
What you will do:
<ul>
<li>Respond to customer inquiries and provide additional&nbsp;support for billing and order-to-cash processes</li>
<li>Design email templates as needed</li>
<li>Conduct research and analysis on products</li>
<li>Develop training programs and assessments for consultants</li>
<li>Prepare and deliver regular reports upon request</li>
<li>Carry out responsibilities in line with team training and policy</li>
</ul>
What you need to succeed in this role: 
<ul>
<li>Excellent English skills (at least C1 for both spoken and written)</li>
<li>Experience with AWS or other cloud platforms</li>
<li>Strong networking knowledge</li>
<li>Proficiency in Accounts Receivable, billing, and order-to-cash processes</li>
<li>Customer support experience with cloud (SaaS) products</li>
<li>Proficiency in Salesforce</li>
<li>Sales-savvy, experienced in administrative office work, and excellent interdepartmental and client communication</li>
<li>A service-driven attitude towards all work – ensuring we provide the best service possible, as quickly as possible, to all customers</li>
<li>Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)</li>
</ul>
Will be a great plus: 
<ul>
<li>Salesforce certifications or accounting knowledge</li>
</ul>
Benefits and Perks: 
<ul>
<li>Flexible schedule</li>
<li>Opportunity to work fully remote</li>
<li>Inclusive international environment</li>
<li>Compensation in USD</li>
<li>Good bonuses for referring friends </li>
<li>Paid intensive training and probation</li>
<li>Work-life balance</li>
<li>Responsive management interested in your growth and long-lasting cooperation</li>
<li>Greenhouse conditions for self-development</li>
</ul>
Who we are:
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.
We work with clients from over 30 countries and speak over 60 languages.
Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. 
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. 
We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!
Visit our website: <a href="http://www.supportyourapp.com/" target="_blank">www.supportyourapp.com</a>
DISCLAIMER
We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

(Cloud Solutions, AWS) Billing Support Consultant (Brazil)

Passionate about the world of tech? 
What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? 
Join us as a Billing Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. 
Excited? Let’s see what it takes 💛
What you will do:
<ul>
<li>Respond to customer inquiries and provide additional&nbsp;support for billing and order-to-cash processes</li>
<li>Design email templates as needed</li>
<li>Conduct research and analysis on products</li>
<li>Develop training programs and assessments for consultants</li>
<li>Prepare and deliver regular reports upon request</li>
<li>Carry out responsibilities in line with team training and policy</li>
</ul>
What you need to succeed in this role:
<ul>
<li>Excellent English skills (at least C1 for both spoken and written)</li>
<li>Experience with AWS or other cloud platforms</li>
<li>Strong networking knowledge</li>
<li>Proficiency in Accounts Receivable, billing, and order-to-cash processes</li>
<li>Customer support experience with cloud (SaaS) products</li>
<li>Proficiency in Salesforce</li>
<li>Sales-savvy, experienced in administrative office work, and excellent interdepartmental and client communication</li>
<li>A service-driven attitude towards all work – ensuring we provide the best service possible, as quickly as possible, to all customers</li>
<li>Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)</li>
</ul>
Will be a great plus: 
<ul>
<li>Salesforce certifications or accounting knowledge</li>
</ul>
Benefits and Perks: 
<ul>
<li>Flexible schedule</li>
<li>Opportunity to work fully remote</li>
<li>Inclusive international environment</li>
<li>Compensation in USD</li>
<li>Good bonuses for referring friends </li>
<li>Paid intensive training and probation</li>
<li>Work-life balance</li>
<li>Responsive management interested in your growth and long-lasting cooperation</li>
<li>Greenhouse conditions for self-development</li>
</ul>
Who we are:
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.
We work with clients from over 30 countries and speak over 60 languages.
Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. 
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. 
We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!
Visit our website: <a href="http://www.supportyourapp.com/" target="_blank">www.supportyourapp.com</a>
DISCLAIMER
We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

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