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Passionate about the world of tech?
What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?
Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited? Let’s see what it takes 💛
What you will do:
<ul>
<li>Provide exceptional customer support via calls, chats, and emails</li>
<li>Build positive and long-lasting relationships with customers</li>
<li>Always be up-to-date with cutting-edge technology</li>
<li>Securely work with customers’ sensitive information</li>
<li>Apply the latest and greatest customer happiness practices</li>
<li>Maintain working knowledge of our client’s products and services</li>
<li>Communicate with developers and other departments of various IT companies</li>
</ul>
What you need to succeed in this role:
<ul>
<li>Fluent Swedish, Danish B2, and English B2 level is a must</li>
<li>Basic technical understanding </li>
<li>Analytical and research skills</li>
<li>Self-management skills</li>
<li>Positive and responsible attitude</li>
<li>Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)</li>
</ul>
Will be a great plus:
<ul>
<li>Experience in customer service</li>
<li>Experience with CRM systems</li>
</ul>
Benefits and Perks:
<ul>
<li>Fixed schedule</li>
<li>Opportunity to work fully remotely</li>
<li>Inclusive international environment</li>
<li>Compensation in USD</li>
<li>Good bonuses for referring friends</li>
<li>Paid intensive training and probation</li>
<li>Work-life balance</li>
<li>Responsive management interested in your growth and long-lasting cooperation</li>
<li>Greenhouse conditions for self-development</li>
</ul>
Who we are:
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.
Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!
Visit our website: <a href="http://www.supportyourapp.com/" target="_blank">www.supportyourapp.com</a>
DISCLAIMER
We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

(Swedish and Danish) Customer Support Consultant (fully remote)

Passionate about the world of tech?
What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?
Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited? Let’s see what it takes 💛
What You Will Do:
<ul>
<li>Communicate with hot leads and existing customers via calls</li>
<li>Build positive and long-lasting relationships with customers</li>
<li>Meet team KPIs</li>
<li>Always be up-to-date with cutting-edge technology</li>
<li>Securely work with customers’ sensitive information</li>
<li>Apply the latest and greatest customer happiness practices</li>
<li>Maintain working knowledge of our client’s products and services</li>
</ul>
What you need to succeed in this role:
<ul>
<li> Excellent Czech and English (B2) communication skills</li>
<li>Attention to details</li>
<li>Analytical and research skills</li>
<li>Positive and responsible attitude</li>
<li>Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)</li>
</ul>
Will be a great plus:
<ul>
<li>Customer service or sales experience</li>
<li>Experience with CRM systems</li>
</ul>
Benefits and Perks:
<ul>
<li>Fixed schedule: Monday to Friday, 10 AM – 6 PM Czech time </li>
<li>Opportunity to work fully remotely</li>
<li>Inclusive international environment</li>
<li>Compensation in USD</li>
<li>Good bonuses for referring friends</li>
<li>Paid intensive training and probation</li>
<li>Work-life balance</li>
<li>Responsive management interested in your growth and long-lasting cooperation</li>
<li>Greenhouse conditions for self-development</li>
</ul>
Who are we?
<a href="http://www.supportyourapp.com/" target="_blank"></a>SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.
Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!
Visit our website: <a href="http://www.supportyourapp.com/" target="_blank">www.supportyourapp.com</a>
DISCLAIMER
We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

(fluent Czech) Customer Support Consultant (Czech Republic, remotely)

PPL Motor Homes is an established RV service center seeking skilled individuals at all levels of experience to join our team. We value personality, strong work ethic, and motivation to excel.
As a Service Technician, your responsibilities will include:
<ul>
<li>Conducting diagnostics and troubleshooting on RV-related service issues</li>
<li>Documenting required repairs and submitting parts requests</li>
<li>Completing repairs in a timely and quality manner</li>
<li>Conducting quality control checks on completed repairs</li>
<li>Communicating effectively with service writers and parts personnel to ensure accurate estimates</li>
<li>Providing excellent customer service and interacting with customers on needed/completed repairs</li>
<li>Working efficiently to meet set goals for efficiency and quality</li>
</ul>
Requirements
Qualifications we're looking for:
<ul>
<li>Experience in dealership or related fields preferred</li>
<li>Handyman, HVAC, plumbing, electrical, or carpentry experience a plus</li>
<li>RVDA – RVIA Technician Certification preferred but not required</li>
<li>Good customer service and communication skills</li>
<li>Valid driver's license and clean driving record</li>
<li>Must be punctual and have good attendance</li>
<li>Ability to pass pre-employment testing including background checks, MVR, and drug screen</li>
</ul>
Benefits
At PPL Motor Homes, we offer:
<ul>
<li>Competitive pay with performance-based hourly pay and production bonuses</li>
<li>Accredited and ongoing training opportunities</li>
<li>Specialty tools provided</li>
<li>Health, dental, and life insurance after 90 days</li>
<li>401(k) with company match</li>
<li>Paid vacation time</li>
<li>Opportunity for long-term employment and growth</li>
<li>Supportive management and friendly work environment</li>
</ul>
If you are a self-motivated individual with a passion for the RV industry, we invite you to apply today by uploading your resume and completing an online assessment. PPL Motor Homes is an equal opportunity employer and a drug-free workplace. Candidates must be authorized to work in the U.S. without sponsorship and be a current resident.

RV Technician

Gwynedd Manufacturing, a growing defense contractor located in North Wales, is a state-of-the-art manufacturing facility dedicated to producing quality products for the U.S. Department of Defense and various U.S. Federal Law Enforcement Agencies. As an innovative company offering a wide array of products, we strive to continuously develop new technology and drive process improvement.
We are currently seeking an Order Management Specialist to join our team. 
The Order Management Specialist is responsible for the input and processing of orders, quote building, and assisting with International and domestic resellers / Industry partners. Additionally, the Order Management Specialist would be responsible for taking inbound calls, greeting visitors, and notifying company personnel that their visitor has arrived.&nbsp; They are responsible for achieving the day-to-day operational tasks of the Order Management Admin team. &nbsp;&nbsp;Experience in sales, customer service, order processing / data entry are a big plus.&nbsp; This role calls for someone who thrives in a fast-paced environment and wants to directly contribute to the success of a crucial team within the company
Job Responsibilities:
• Monitor email inboxes to assure customer requests are completed with care and in a timely fashion.
• Work cooperatively with production teams, compliance, and leadership, to assure consistent high customer satisfaction, and timely completion of projects.
• Take a proactive approach to problem solving and process improvement. 
• Resolves customer complaints by investigating problems; developing solutions; preparing reports, making recommendations to management.
• Enter and assist with the accurate input and maintenance of customer information to various IT systems.
• Enter and assist with the processing of product orders, quotes and customer invoices.
• Maintain dealer and distributer order forms.
Requirements
• Must possess the ability to multi task in a quick pace environment. 
• Must be goal oriented and be focused on process improvement. 
• Experience utilizing the Microsoft Office suite. 
• 2 years of customer service experience.
• Detail oriented.
• Ability to communicate clearly and effectively in both verbal and written communication.
Benefits
<ul>
<li>Medical – IBC</li>
<li>Dental –&nbsp; The Standard Insurance Company</li>
<li>Vision – IBC – included in medical premium</li>
<li>Company Paid Life Insurance – The Standard Insurance Company</li>
<li>Group Additional Life and AD&amp;D Insurance-The Standard</li>
<li>Group Short and Long Term Disability Insurance- The Standard</li>
<li>401 (k) w/ match – Aon (VOYA) (90 Days after full-time hire)</li>
<li>Paid Time Off (PTO)</li>
<li>10 Company Paid Holidays</li>
<li>Complimentary breakfast and lunch everyday for all employees</li>
</ul>
Gwynedd Manufacturing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties and responsibilities. Management reserves the right to assign or reassign duties to this job at any time.

Order Management Specialist

Pay Range $21-$26
JOB CULTURE
The Masonic Homes of California are committed to a culture of Leadership.&nbsp; Our culture is to provide superior service to members, residents and staff through a sound and progressive model of service and care which aligns our mission, vision and operations.&nbsp; We embrace a four Pillar concept of Safety, Personal Connection, Experience and Efficiency that forms our Masonic Way focus of excellence in all areas of the community. We demonstrate excellence in core services and place value on high quality job performance, professional development, effective time management, budget management, workplace safety and resident/employee satisfaction.&nbsp; We are dedicated to disciplined innovation and continuous quality improvement – we are a learning company.&nbsp; We are committed to sharing our knowledge and being an organization that attracts the best and brightest talent.&nbsp; We are team-oriented, caring and honest. Together we create meaningful life experiences that make a profound difference
JOB SUMMARY
Under the supervision of the Social Services Supervisor, the Social Services Liaison will embody the Masonic Homes mission statement by incorporating the four pillars of safety, personal connection, experience and efficiency into their job’s essential functions. Handles all logistical considerations for internal moves communication with families and similar projects.&nbsp; Assist residents with their needs and direct them to the correct department, follow up visits, clerical functions and special projects as assigned. 
ESSENTIAL FUNCTIONS
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. 
<ul>
<li>Inputting the new resident information in S2 database.</li>
<li>Inform Environmental Services and Assisted Living Supervisors of Internal moves.</li>
<li>Assumes responsibility for establishing and maintaining professional working relations with residents, staff members, visitors, callers, and business professionals. </li>
<li>Maintains the room roster updated and sends it out monthly to various departments. </li>
<li>Assist with phone/office coverage at the front desk as needed.</li>
<li>Participate in developing and updating care or service plan calendar</li>
<li>Is responsible for resident deceased files to be placed in the archives room yearly and coordinates with the Chaplin of any missing information in the files. </li>
<li>Keeps management appropriately informed of area activities and of any significant problems.</li>
<li>Conducts residents’ safety room inspection on a quarterly basis in partnership with EVS.</li>
<li>Assists residents with a variety of support i.e. Voter’s registration forms, DMV forms, Para Transit applications and occasional online shopping for those residents without families.</li>
<li>Uploads necessary documents to Matrix Care to resident’s electronic file and makes necessary updates on emergency contacts and other pertinent information.</li>
<li>Coordinates and supports the Low Vision group and Special Friends with educational speakers and is creative in assisting these groups grow.</li>
<li>Assign mailbox to new residents.</li>
<li>Collaborates with the nursing team residents with packing/unpacking for internal moves.</li>
<li>Puts requests for pendant alarms on those residents who are moving internally.</li>
<li>Provides the laundry schedules to new residents and updates the laundry schedule as residents move to different levels of care.</li>
<li>Assist in resident room inspections for items that are reported lost/missing and completes the theft and loss report form.</li>
<li>Maintain and update AHCD and POSLT forms behind residents’ front door for emergencies</li>
<li>Coordinates with IT on cable setup and is responsible for the phone and TV setup for internal moves.</li>
<li>Meet with Admissions coordinator on rooms that will be for internal moves.</li>
<li>Communicate regularly with family members, caregivers, EVS, Assisted Living team and Memory team on upcoming internal moves.</li>
<li>Maintains good communication with residents that may need additional support as they transition to the Home.</li>
<li>Performs miscellaneous clerical functions and special projects as assigned. </li>
<li>Ensures that work area is clean, secure, and well maintained. </li>
<li>Other duties as assigned.</li>
</ul>
Requirements
SKILLS, ABILITIES AND EXPERIENCE
<ul>
<li>Must be able to prioritize, plan, and handle multiply tasks/demands simultaneously.</li>
<li>Demonstrates good judgment, problem solving and decision-making skills.</li>
<li>Possess written and verbal skills for effective communication.</li>
<li>Ability to read, write and speak English in a clear manner.</li>
<li>Ability to sit as a desk and utilize the computer, telephone and other office equipment throughout the entire workday.</li>
<li>Experience working with the geriatric population preferred.&nbsp; </li>
<li>Works well independently and yet can function well as part of a work team.</li>
<li>Excellent knowledge and skill in working cross-departmentally, able to influence team members outside organization agree on deadlines and project steps and create clear timelines and communicate priorities and agreements to accomplish common projects such as move-ins or room changes in a way that adds to personal connection to the Resident and to the team. </li>
</ul>
Any combination of education and experience that would provide the necessary knowledge and abilities listed, typically:
<ul>
<li>High School diploma or equivalent experience.</li>
<li>Must be highly skilled with technology and have well developed office skills such as answering multi phones line systems and dispatching calls correctly and swiftly, fax, email and Microsoft office.</li>
<li>Ability to exercise good judgement and initiative in accomplishing responsibilities. </li>
<li>Exceptional ability to handle highly emotional. Potentially emergency situations with preparation, skill, and the needs of the residents and the Homes in mind.</li>
<li>Trained extensively in emergency response and recovery methods, demonstrated by conduct in emergency settings. </li>
</ul>
Benefits
At Masonic Homes, we are looking for team members who would like to combine their passion for helping people, good communication skills, decision-making skills, and great ethical standards with the opportunities to advance your career.
In return for your skills, you will be offered:
<ul>
<li>A work environment focused on teamwork and support </li>
<li>A generous contribution to a 401K plan whether or not you participate, and an additional contribution from the company when you participate in the plan</li>
<li>10 Paid Holidays, Heath Benefits and PTO accural. </li>
</ul>

Social Services Liaison

Do you have an interest in the medical field? Love documentation and helping people? Like the hustle and bustle of a busy clinic? Join ROC as a Medical Scribe! This position will remain posted until filled.
You would be directly updating patient's electronic records and ensuring their history is correct. You could help our patients, providers, and your colleagues through your work. Your attention to detail will allow for the correct information to provided to the clinical team. You are essential to facilitating detailed and precise patient electronic records.
ROC is expanding with two more operating suites opening in 2025. Join our team to be part of the growth and excitement!
What would you do as a Medical Scribe?
The Medical Scribe is responsible for working with our doctors to ensure accurate patient records. You can expect to regularly: 
<ul>
<li>Transcribe the patient’s history, physical exam findings, consultations, labs, X-rays, and other evaluations into the electronic medical record with accuracy and efficiency during patient visit;</li>
<li>Rectify mistakes or inconsistencies in patient’s electronic medical record;</li>
<li>Input accurate charges into patient’s electronic medical record;</li>
<li>Ensure the presence of medical scribe in patient exam room does not detract from provider’s treatment of patient.</li>
</ul>
Requirements
Certifications/Educations:
<ul>
<li>High School Diploma</li>
</ul>
Knowledge of:
<ul>
<li>Human anatomy and terminology;</li>
<li>HIPAA regulations and procedures;</li>
</ul>
Experience:
<ul>
<li>Communicating effectively in a professional setting.</li>
</ul>
Preferred Qualifications - How can you set yourself apart from other applicants? 
<ul>
<li>Experience using electronic medical records systems such as Epic.</li>
</ul>
Benefits
Check out our home page by clicking on “View all jobs” to explore the many benefits ROC provides to employees, from medical insurance to paid time off and beyond! This position is eligible for partial benefits and would work a 20 hour per week schedule.

Medical Scribe

Residential Electrical Service Professional
At Hoffmann Brothers, we stand committed to our mission of&nbsp;Improving Life in Every Home&nbsp;– our customers, our employees, and the communities in which we live and serve. For over 40 years, we have been an industry leader in HVAC, plumbing, electrical, and appliance repair for residential and commercial properties in St. Louis - and now in Nashville, TN! Recipient of multiple Top Workplace and industry awards, we believe in taking the best care of our employees, and they will take the best care of our customers.
At Hoffmann Brothers, your career growth is important to us. Whether you are new to the trades wanting to take advantage of our free trade training programs, or a career professional looking to cultivate your craft or leadership skills, we have a path for you!
Desired Skills:
<ul>
<li>Demonstrated quality electrical installations with safety, productivity, and ability to work alone or as part of a team depending assigned tasks.</li>
<li>Must have at least 5+ years’ experience in the installation, maintenance, and repair of electrical systems in the areas of residential and light commercial.</li>
<li>Must consistently be on time</li>
<li>Valid driver’s license and clean driving record</li>
<li>Ability to communicate with customers in a clear, confident manner throughout the entire service so that they are aware what is going on inside their home/business</li>
<li>Ability to adjust your communications to provide the best customer experience possible</li>
<li>Ability to create detailed job notes in the customer’s account for future reference</li>
<li>Ability to both teach and learn by sharing thoughts/experiences with your coworkers in meetings and in one-to-one interactions</li>
<li>Willingness to try new ideas and recommend process improvements to your manager with the objective of improving efficiency/effectiveness</li>
<li>Frequent communication with dispatchers so that they know the status of each job for scheduling purposes</li>
<li>The ability to maintain a clean and organized workspace both in a customer’s property and your company vehicle</li>
<li>The ability to work safely and the motivation to help ensure that those you work with are working in a safe manner</li>
</ul>
Benefits:
<ul>
<li>Competitive Hourly Compensation</li>
<li>Company Provided Truck/Van</li>
<li>Company Provided Power Tools</li>
<li>No On-Call, No Scheduled Weekends</li>
<li>4% 401K Match</li>
<li>Free Health, Dental, and Vision insurance for the employee, dependents, and spouse</li>
<li>Up to 20 days Paid Time Off</li>
<li>9 Paid holidays</li>
<li>Bonus Programs</li>
<li>Paid Training</li>
<li>Year-Round Work</li>
<li>Tool Replacement Policy</li>
<li>Company Events</li>
</ul>
Safety:
<ul>
<li>Must consider safety one’s primary job, both for personal, co-worker and public benefit, and must have general knowledge of safe working practices and of federal/state OSHA requirements.</li>
</ul>
Requirements:
<ul>
<li>To adequately perform the duties of this job the employee is regularly and routinely required to sit, stand, kneel, squat, walk, stoop, use hands to finger, handle controls; hear, and talk. The employee frequently is required to reach with hands and arms. The employee must be able to climb ladders, work in hot and cold environments, and work in small crawl spaces. The employee must regularly lift and/or move50lbs and up because the equipment being used can be heavy and cumbersome. Specific vision abilities required by this job include close vision and the ability to adjust focus.</li>
<li>The work environment can vary depending on the season and scope of work - employees are required to work outdoors throughout the seasons. The work environment will subject employees to continual interruptions and changing priorities. Effective, consistent, and constant communication with customers, vendors, co-workers, and others is required.</li>
</ul>
Hoffmann Brothers is an Equal Opportunity Employer.
Job Type: Full-time
Pay: $32.00 - $38.00 per hour
Benefits:
<ul>
<li>401(k)</li>
<li>401(k) 4% Match</li>
<li>401(k) matching</li>
<li>Dental insurance</li>
<li>Employee assistance program</li>
<li>Employee discount</li>
<li>Flexible spending account</li>
<li>Fuel card</li>
<li>Health insurance</li>
<li>Health savings account</li>
<li>Life insurance</li>
<li>Paid time off</li>
<li>Parental leave</li>
<li>Professional development assistance</li>
<li>Referral program</li>
<li>Vision insurance</li>
</ul>
Compensation Package:
<ul>
<li>Bonus opportunities</li>
<li>Hourly pay</li>
<li>Overtime pay</li>
</ul>
Schedule:
<ul>
<li>Day shift</li>
<li>Monday to Friday</li>
<li>No weekends</li>
<li>Year round work</li>
</ul>
Work Location: In person

Residential Service Electrician

At&nbsp;Blue Nile, we believe that love deserves better. We are passionately driven to reimagine the fine jewelry experiences and disrupt the jewelry industry.&nbsp; From engagements to anniversaries, from welcoming a new child to the family to celebrating a promotion, from holidays to birthdays, at Blue Nile we celebrate all stories of love.&nbsp;
Blue Nile&nbsp;is looking for a passionate and talented&nbsp;Assistant Showroom Manager&nbsp;who will help lead a team of Luxury Sales Consultants at our retail showroom at Valley Fair Mall in San Jose, CA.&nbsp; The ideal candidate understands our white glove culture and has a passion to educate customers about jewelry purchases. The Assistant Showroom Manager supports the team by being a resource regarding Blue Nile products, practices, selling techniques, and policies and procedures. Ideal candidates will possess sales experience with the ability to empower, motivate and inspire each team member to provide world class customer service and maximize sales. An&nbsp;Assistant Showroom Manager at Blue Nile is outgoing, passionate, helps others, and driven for results. 
Responsibilities:
<ul>
<li>Demonstrate industry leading selling and service behaviors to build strong customer loyalty and relationship to Blue Nile in support of our initiative to become their jeweler for life</li>
<li>Self-motivated and able to lead others</li>
<li>Demonstrates strong leadership skills and committed to giving ongoing coaching and redirection to maintain adherence to expectations</li>
<li>Personally achieve individual sales and client activity goals</li>
<li>Takes lead on customer escalations</li>
<li>Finds ways to resolve, and partner, with the manager on difficult situations</li>
<li>Ability to follow company directions and adapt to new initiatives</li>
<li>Team player and committed to maintaining our professional and friendly environment with team members and clients</li>
<li>Special process expert</li>
<li>Aware of current trends in jewelry and the competition</li>
<li>Maintains store standards and protects the brand</li>
<li>Manage daily, weekly, monthly KPIs and team progress to plan</li>
</ul>
Requirements
<ul>
<li>3+ years of customer service/sales background</li>
<li>Jewelry experience is not required, but preferred</li>
<li>Prior management experience in retail</li>
<li>Proven track record of increasing personal sales volume</li>
<li>Effective communication skills both written and verbal</li>
<li>Embraces technology and implements new systems seamlessly</li>
<li>Strong sense of urgency and bias for action</li>
<li>Ability to make decisions quickly and accurately</li>
<li>Proficient in Microsoft Office</li>
<li>Effective time management</li>
<li>Willingness to learn</li>
<li>Strong collaborative and interpersonal skills</li>
<li>Passion for training sand learning and executing against timelines and goals.</li>
<li>Demonstrates the ability to build and maintain strong client relationships with tangible metrics</li>
</ul>
Benefits
At Blue Nile, many of our roles offer a high-quality, comprehensive benefits package including healthcare, paid time off, retirement planning and opportunities for career advancement. Some offerings are dependent upon the role, employment type, work schedule or location:
<ul>
<li>Paid time off</li>
<li>Medical, Dental, Vision and Prescription Insurance</li>
<li>401(k) Retirement Plan with company match</li>
<li>Flexible spending account</li>
<li>Health savings account</li>
<li>Tuition Reimbursement</li>
<li>Employee discount</li>
<li>Parental leave</li>
<li>Life insurance </li>
</ul>
The hourly pay range for this job is $27.19 - $39.42. Base pay offered may vary depending on geographic region, internal equity, job- related knowledge, skills &amp; experience, among other factors. Regular positions are eligible for discretionary bonus.&nbsp;Blue Nile offers medical, vision, dental coverage and 401(k) employer match amongst other benefits for eligible positions.
Additional Information: Blue Nile (R2NET Inc) is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status or any other basis prohibited under applicable federal, state or local law. Blue Nile (R2NET Inc) will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. #LI-WK1

Assistant Showroom Manager - Valley Fair

Locally established Rochester, NY Durable Medical Equipment company offers quality service, quality equipment and great follow up care to its customers. We provide competitive wages and benefits in a supportive and friendly atmosphere.
If you have experience in the following areas, you should Apply Today!
<ul>
<li>Insurance verification</li>
<li>Prior Authorization</li>
<li>Billing experience - Medicare, Medicaid, or Managed Care</li>
<li>Medical Office</li>
<li>Healthcare background</li>
<li>CPAP and Oxygen experience</li>
</ul>
Customer Service Representative Duties:
<ul>
<li>Welcome patients in person and over the phone, as well as maintain patient charts, process patient orders, create delivery tickets, and coordinate scheduling.</li>
<li>Work one on one with patients to educate them on uses and directions of prescribed medical equipment and supplies.</li>
<li>Work closely with doctors, nurses, and other referral sources to ensure excellent patient care.</li>
<li>Complete intake, insurance verification and determine charges and coverage for service/product requested.</li>
<li>Collect co-pays and input payment data.</li>
<li>Collect compliant medical documentation for insurance invoices.</li>
<li>Maintain work operations by following company policies and procedures.</li>
</ul>
Requirements
Position Qualifications:
<ul>
<li>High School diploma or equivalent (Required)</li>
<li>Excellent phone and customer service skills (Required)</li>
<li>Strong Communication skills (Required)</li>
<li>Two years of HME/DME experience and knowledge of medical terminology. (Preferred)</li>
<li>Previous data entry experience (Preferred)</li>
</ul>
Benefits
<ul>
<li>Health Insurance</li>
<li>Employee Recognition Program</li>
<li>Family Friendly Atmosphere</li>
</ul>

Customer Service Representative (CSR) - Durable Medical Equipment (DME)

The Opportunity 
Do you have a passion for health and wellness? Love providing outstanding customer service? If so, we have an opportunity for you! 
The Massage Therapist is responsible to ensure our members and guests receive a warm, friendly, and professional interaction on every visit. As a Massage Therapist, you will provide massage services to members and guests to help them live well.
Rate of Pay: $7.00 per hour plus commission on Spa services, and 10% commission on Spa products sold.
Full-time Schedule:
<ul>
<li>Tuesday: 9:00am-2:00pm</li>
<li>Wednesday: 9:00am-3:00pm</li>
<li>Thursday: 8:00am-1:00pm</li>
<li>Friday: 8:00am-2:00pm</li>
<li>Saturday: 8:00am-5:00pm</li>
</ul>
Job Responsibilities:
<ul>
<li>Deliver a high level of hospitality &amp; integrity, while providing a world-class experience, to help our members live well.</li>
<li>Treat members, guests &amp; employees with fairness, integrity, positivity, and consistency.</li>
<li>Ensure a positive client experience at all contact points.</li>
<li>Deliver consistent, professional services which may include but not be limited to: warm greeting, beverage offering, initial consultations to ascertain clients’ wants and needs, confirming comfort levels, showing interest in the client, and performing various massage services. Understand client’s mood for conversation versus relaxation.</li>
<li>Ability to do customized modalities, including deep tissue, Swedish, therapeutic, sports. </li>
<li>Discuss any concerns and preferences prior to beginning service and refuse services if skin or body does not appear to be healthy enough to withstand service.</li>
<li>Strong time management skills. </li>
<li>Maintain proper sanitization of hands, tools, and equipment used.</li>
<li>Maintain cleanliness standards throughout shift of designated station(s) or room.</li>
<li>Support the Spa Manager/Director &amp; staff in daily operations. </li>
<li>Attend trainings and meetings as scheduled.</li>
</ul>
Requirements
<ul>
<li>Must be authorized to work in the USA. We use E-Verify.</li>
<li>Must ensure Massage Therapy license is active and current.</li>
<li>Must have previous experience in a luxury spa.</li>
<li>Ability to perform customized massage including deep tissue sessions. </li>
<li>Ability to work well with others under pressure. </li>
<li>Ability to work in a fast-paced environment. </li>
<li>Schedule flexibility. </li>
<li>Must be able to lift up to 25 lb.</li>
<li>Ability to grasp and reach, sometimes above shoulder level</li>
<li>Ability to stoop, kneel and crouch.</li>
<li>Ability to make movements with fingers, hands, wrists, and arms.</li>
</ul>
Benefits
<ul>
<li>Spa Department Specific: </li>
<ul>
<li>40% off Spa products and services</li>
<li>Regular breaks between clients </li>
<li>100% pay for no show clients</li>
<li>Built in membership clientele </li>
<li>Premium Products </li>
</ul>
<li>Time Off &amp; Retirement:</li>
<ul>
<li>Paid Time Off</li>
<li>401(k) with company match up to 3% </li>
<li>Value Sharing (Profit sharing)</li>
<li>Holiday Bonus</li>
</ul>
<li>Health &amp; Wellness:</li>
<ul>
<li>EAP (Employee Assistance Program)</li>
<li>Pet Insurance through MetLife</li>
</ul>
<li>Employee Perks:</li>
<ul>
<li>Free workout privileges</li>
<li>Employee discounts in the Pro Shop, Spa &amp; Salon services and in the Market</li>
<li>Parking and transit benefits (pre-tax deduction)</li>
<li>Access to Tickets at Work discounts</li>
</ul>
</ul>
Diversity, Inclusion, and Belonging Matters:
East Bank Club commits to a culture of inclusion and belonging characterized by connection across our similarities and differences. We honor the dignity of all employees by enabling each to reach their fullest potential and, by doing so, better serve our members. We serve a diverse group of members and recognize the importance of diversity and inclusion in enriching the employee and member experience required to support our mission. EBC is committed to attracting, retaining, and developing employees with varying identities and backgrounds.
East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.

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