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<h3>Job Description</h3>
Job DescriptionDescription:
Cloud Network Engineer Responsibilities
<ul>
<li>Provide network architectural design, engineering, implementation, sustainment, migration, technical refresh, and lifecycle services for Datacenter and Cloud enterprise network infrastructure.</li>
<li>Engineer and implement network architectural changes in response to future network technology enhancements, customer requirements, security requirements and enhancements, technical refresh efforts, lifecycle requirements, or changes in network capacity requirements.</li>
<li>Proficient in support of network design and Cloud management [Amazon Web Services (AWS)/AZURE] solutions</li>
<li>Develop and provide Engineering Design Solutions (EDS) for any new network hardware, network enclave, or network capability that may be introduced into the DISA Data Center environment.</li>
<li>Support a number of Intrusion and Detection Systems (IDS) and other network defense architectures in support of cyber defense operations and cloud migration initiatives.</li>
<li>Support all current and future Data Center enterprise network infrastructure architectures and cloud initiatives in accordance with industry standards and best practice.</li>
<li>Ensure all software and firmware on network hardware are maintained and up to date on vendor supportable code versions.</li>
<li>Responsible for commissioning, capacity planning, de-commissioning, and tracking of wide area connectivity supporting Data Centers</li>
<li>Communicate, brief ideas and information to people of non-technical background to include senior leadership.</li>
<li>Assist in technical working groups, contribute to product evaluations, developing recommendations, and preparation/presentation of briefings.</li>
</ul>
Requirements:
Required Skills:
<ul>
<li>Must have an active SECRET or higher security clearance.</li>
<li>5+ years of relevant experience with design and implementation of complex Datacenter and Enterprise Network infrastructure in a multi-vendor environment</li>
<li>DoD 8570.01-M/8140.01 IAT Level II Certification (Security+, CySA+, etc.)</li>
<li>Relevant secondary certification (i.e. Cisco, F5, Juniper, Palo Alto, Cloud, etc.)</li>
<li>Excellent verbal and written communication skills</li>
</ul>
Preferred Skills:
<ul>
<li>IT bachelor’s degree or Vendor Network Certification (Professional or higher)</li>
<li>Strong and extensive knowledge of datacenter-based network methods, protocols and technologies to include:</li>
<li>Routing [BGP/ OSPF/MP-BGP/ MPLS/VPN/Multicast/PBR]</li>
<li>Switching [RSTP, VLAN, VXLAN, LLDP, VPC, LACP, LAG]</li>
<li>TCP/IP, IPv4, IPv6, UDP, Layer 1 through Layer 7, IPSEC, HAIPE</li>
<li>Firewalls [VPN, ACLs, Whitelisting]</li>
<li>Load balancing [APM, ASM, LTM, GTM]</li>
<li>SDN/ NFV/ IAC [ACI, Service Insertion, Ansible]</li>
<li>Identity and Access Management with RBAC [AAA/RADIUS/TACACS/ LDAP]</li>
<li>Network management and analysis (Performance Manager (PM), Juniper Space, Cisco ISE, Splunk]</li>
<li>Structured cabling and installation standards</li>
<li>Application of net- work security and design practices</li>
<li>Cloud management [AWS/AZURE]</li>
<li>Knowledge in software modules to include: [F5 BIG-IP LTM, GTM, APM, ASM]</li>
<li>Proficiency in use of government systems to track ops and management of systems and performance including but not limited to ITSM+ (ServiceNow), GTMS, Microsoft 365</li>
</ul>

Cloud Network Engineer Intermediate

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
</ul>
 Job Description 
<ul>
<li>Monitoring and maintaining computer systems and networks</li>
<li>Assist in data entry tasks related to financial transactions and vendor information</li>
<li>Assist in generating financial reports and maintaining accurate records</li>
<li>Responding in a timely manner to service issues and requests</li>
<li>Testing new technology</li>
<li>Troubleshoot software issues</li>
<li>Repairing and replacing equipment as necessary</li>
<li>Installing and configuring computer hardware, software, systems, networks, printers, and scanners</li>
<li>Communicate with vendors and team members</li>
<li>Must be Bilingual</li>
</ul>
Experience: 
<ul>
<li>Help desk: 1 year (Preferred)</li>
<li>Windows: 1 year (Preferred)</li>
<li>Repairing and replacing equipment as necessary (Preferred)</li>
</ul>
Willingness to travel: 
<ul>
<li>100% (Preferred)</li>
</ul>

Entry level IT Specialist

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>401(k) matching</li>
<li>Dental insurance</li>
<li>Employee discounts</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
<li>Vision insurance</li>
</ul>
 Position Description: 
<ul>
<li>Assist in planning, coordinating, processing, and expediting projects related to the construction, modernization, installation and repair of schools, administrative buildings, and other facilities.</li>
<li>Perform liaison duties among District Project Management Units, Maintenance and Operations Areas, Environmental Consultants and Abatement contractors, involved in Facilities construction, renovation &amp; repairs.</li>
<li>Review Requests for Assistance (RFAs) with FETU technical staff, determine scope of work and review project drawings.</li>
<li>Perform initial funding line review and coordinate with facilities accounting staff for appropriate project funding. Prepare funding request packages.</li>
<li>Plan projects, track job progress and report actual labor charges.</li>
<li>Request cost proposals from environmental consultants, review cost proposals to determine accuracy, rationality and viability.</li>
<li>Work with technical personnel to estimate costs of asbestos and lead abatements.</li>
<li>Initiate &amp; execute Asbestos Abatement and Lead Remediation, A&amp;B Contracts, Task Order &amp; JOC Contracts.</li>
<li>Coordinate, plan, and assist in scheduling lead &amp; asbestos abatements for various projects prior to demolition and renovations of school facilities and temporary housing of students and school staff during such activities.</li>
<li>Review contractors submittals, daily logs and certified payroll for approval of invoices.</li>
<li>Check and analyze requests for alterations in scope of work plans and determine the merit and validity of change orders and cost increases.</li>
<li>Provide support to FETU Technical Staff on project closeout and certification efforts.</li>
<li>Prepare requests and justifications for bid processing and coordinate and monitor the entire contract award process.</li>
<li>Update FETU projects tracking sheet to track project progress. Attend Job Start meetings to review asbestos, lead, and safety requirements with the contractor and the other related parties in attendance; ensure that meeting minutes are documented and reported to project participants.</li>
</ul>
Minimum Required Qualifications: Required Experience: 
<ul>
<li>Minimum of 3 years full time paid professional experience in the Project/Construction Management of projects, preferably in an educational facility construction projects or public agency projects, involved in all phases of the construction projects including pre-construction activities and planning, monitoring construction progress and close-out activities.</li>
<li>Experience in safety construction protocols, Cal OSHA requirements and environmental procedures is a plus.</li>
</ul>
Required Education: 
<ul>
<li>Graduation from a recognized college or university with a bachelors degree in engineering or construction Management or Environmental field.</li>
<li>Candidates without a degree may compensate for experience on a year-for-year basis.</li>
</ul>
Preferred Licenses and Certificates: 
<ul>
<li>Use of Asset and Work Management System (Maximo)</li>
</ul>

Junior M&O Project/Project Manager

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Retirement Plan</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul>
 Company Description: We are an end-to-end Renewable Energy provider, offering products to commercial and enterprise clients in EV Charging solutions, Fleet Electrification, Solar Micro-grids, Energy storage and Hydroponic systems. We have been experiencing tremendous growth in all these areas and operate under several government rebate programs that ensure a steady and reliable flow of revenues. Our company handles the entire flow of providing these products and services beginning with Sales, Provisioning, Design and Engineering, Contracting and Construction, Servicing and Maintenance. We are a licensed C-10 contractor and operate construction crews in various areas of CA and soon the rest of the U.S. The Job Overview This is mid to senior level role. We are on the lookout for highly motivated individuals with a background in EVSE/OCPP customer service, coupled with excellent communication skills. As a Technical Support manager, your primary responsibility will be to support and communicate updates with clients. Collaborating closely with sales and engineering teams, you will play a key role in tracking project completion and being the primary point of contact with our clients. This is an exceptional opportunity for individuals eager to immerse themselves in the EV charging and renewable energy industry. Responsibilities 
<ul>
<li>Coordinate scheduling between several service providers and the internal teams shifts to ensure we have 24/7 coverage for our EVOLV Charging platform.</li>
<li>Act as the frontline support for customer inquiries providing timely and effective resolution to tickets and issues. This includes but is not limited to issues related to: Billing, account management, charging accessibility and convenience, or troubleshooting charging hardware and software.</li>
<li>Communicate department goals and other pertinent company information to members of the Technical Support team in a clear, accurate, and timely manner.</li>
<li>Monitor the teams call and activity performance and provide coaching and training to encourage a culture of excellence.</li>
<li>Work with the engineering team to quickly understand our EV charging ecosystem, the industry protocols (OCPP, OCPI, etc.), and how everything affects the serviceability of our products.</li>
<li>Occasionally able to travel into the field to provide hands-on technical support to high-value customers to ensure lasting relationships.</li>
<li>Communicate regularly with Sales, Marketing, Engineering to maintain and understand product features/specifications, and develop quality control standards.</li>
<li>Be the go-to person for understanding the EV charging process and identifying common problems during troubleshooting.</li>
<li>Provide technical guidance and training to support specialists to enhance their troubleshooting skills and product knowledge.</li>
<li>Maintain a deep understanding of the organizations products, services, and technical infrastructure.</li>
<li>Prepare regular reports and dashboards to track key performance indicators (KPIs) such as ticket volume, issue categories, resolution time, customer satisfaction, and the movement in these metrics over various time-periods.</li>
<li>Analyze support data to identify trends, root causes of recurring issues or KPI deviations, areas for improvement, and make recommendations to senior management to drive strategic decision-making.</li>
<li>Act as an escalation point for complex technical issues, providing guidance and assistance to resolve them promptly.</li>
<li>Develop and maintain team technical training plans leveraging industry knowledge and internal company resources and personnel; and support the creation and upkeep of a companywide knowledge resource on the related materials and technologies.</li>
</ul>
Requirements and skills 
<ul>
<li>Bachelors degree in computer science, engineering, a related field, or equivalent experience.</li>
<li>Must have 3+ years of leadership experience and have excelled at leading a team of technically focused agents.</li>
<li>Must have technical/diagnostic ability along with analytical ability to diagnose problems above basics, and basic mechanical skills.</li>
<li>You have 5+ years of customer technical support experience where you solved problems that were technical.</li>
<li>Experience at building and staffing a technical support team from the ground up.</li>
<li>Experience designing and maintaining a technical support program</li>
<li>You are flexible. While you have a set schedule there may be times where you need to cover for your team.</li>
<li>Your attention to detail is unmatched. You find details that are often overlooked by co-workers and can use them to solve repetitive problems.</li>
<li>You have a background in EV charging or experience at an existing organization.</li>
<li>You have a history of leading technical teams with ten plus team members.</li>
<li>You have built a technical support program from scratch and have the data to show its success.</li>
</ul>
Zero Impact Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

EVSE Technical Support Manager

<h3>Job Description</h3>
Job Description
Safety. Hope. Empowerment.
Join LAWS as an Overnight Shelter Specialist.
Working hours would be Monday-Friday, 12AM-8AM. 
Do you have a passion for helping others in crisis? Are you seeking meaningful full-time work during non-traditional hours? Would you like to join a values-driven nonprofit committed to diversity and ongoing professional development?
If so, we encourage you to apply!
ABOUT LAWS 
Founded in 1984 as Loudoun Citizens for Social Justice, Inc., LAWS Domestic Violence &amp; Sexual Assault Services (LAWS) is Loudoun County's designated nonprofit to provide domestic violence and sexual assault survivors with services and supports. In addition to operating an emergency domestic violence shelter and a 24/7 survivor hotline, LAWS provides therapy, advocacy, and legal services to adult, youth, and child victims of domestic and sexual violence. LAWS also operates the Loudoun Child Advocacy Center for child abuse victims, and it works to stop violence before it starts with prevention and outreach programming. LAWS also runs The Resourceful Woman in downtown Leesburg – a thrift store that benefits LAWS services and provides survivors with clothing and household items.
Our mission is to provide victims of domestic violence, sexual assault and child abuse with safety, hope, and empowerment services to live as survivors free from the effects of violence. All services are confidential and free of charge.
The work of the LAWS team is meaningful, respected, and makes a real difference in our community.
THE OVERNIGHT SHELTER SPECIALIST ROLE
LAWS' Overnight Shelter Specialist supports adult and child survivors of domestic violence by (1) responding to hotline calls and (2) supporting clients in high danger who are referred to and stay in LAWS' DV shelter. The position maintains accurate data and documentation and generally assists with shelter upkeep.
ORGANIZATIONAL VALUES
<ul>
<li>Empathy</li>
<li>Accountability</li>
<li>Empowerment</li>
<li>Adaptability</li>
<li>Effective Communication</li>
</ul>
REQUIRED EDUCATION AND EXPERIENCE
<ul>
<li>High school diploma</li>
<li>1 year experience in direct human services role</li>
</ul>
PREFERRED 
<ul>
<li>Previous experience working with a shelter, crisis hotline, residential, or other crisis intervention services.</li>
<li>Bilingual (Spanish-English) is highly advantageous</li>
<li>Bachelor's Degree in a human service- related field (e.g., Social Work, Psychology, Public Health).</li>
<li>Demonstrated ability to be trauma-informed and client-centered in human services position; demonstrated knowledge of self-care.</li>
<li>General understanding of cultural humility and language access.</li>
<li>Experience timely and accurately entering data into a database.</li>
</ul>
READY TO JOIN OUR TEAM?
We know your time is valuable, so we offer a quick and easy application process. A cover letter is preferred, as it helps us learn more about your interest in supporting survivors and why you would like to join the LAWS team.
We look forward to hearing from you!
 
Post-Conditional Offer Contingencies: Criminal background, sex offender
 Job Posted by ApplicantPro

Overnight Shelter Specialist

<h3>Job Description</h3>
Job DescriptionDescription:
Division: Community Engagement 
Reports to: Community Engagement, Director 
Work Location: Oakland Campus 
Hours: Full Time, Regular 
Status: Non-Exempt/Hourly 
Salary Range: $24-$27 per hour 
 
The Development Coordinator supports the mission of SVdP Alameda County by assisting with fundraising, donor engagement, print and digital products, social media, web presence and event coordination efforts. This role plays a key part in maintaining donor databases, preparing communications and reports, and supporting development campaigns and events. The ideal candidate is detail-oriented, highly organized, and passionate about serving vulnerable communities. Working closely with the Development team members, the Development Coordinator helps ensure the sustainability and growth of SVdP-Alameda County’s programs through effective fundraising and stewardship strategies. 
 
DUTIES &amp; RESPONSIBILITIES:
<ul>
<li>Familiar with Microsoft Office and relational databases </li>
<li>Help enter and track all donations using our fundraising program. </li>
<li>Help monitor donor database to ensure clean data, accurate reports and useful queries. </li>
<li>Using volunteer assistance whenever possible, operate parking lot gate, answer door, and accept and deliver packages for staff and clients. </li>
<li>Help receive and process incoming mail. </li>
<li>Prepare documents for deposit and entry into finance reports </li>
<li>Deliver deposits to financial institutions </li>
<li>Help stuff envelopes and send out mailings,or supervise volunteers doing so. </li>
<li>Administer donor thank you letters (mail merge) processing. </li>
<li>Generate reports from the database. </li>
<li>Maintain accurate files and records. </li>
<li>Order supplies needed for position (e.g., stamps, envelopes, and labels). </li>
<li>Prepare and distribute electronic appeals. </li>
<li>Capture stories and photos of guests, volunteers and staff, and coordinate our social media efforts. </li>
<li>Work with Community Engagement Director to update website. </li>
<li>Coordinate and follow through on donor mailings. </li>
<li>Working as part of a team, help build and maintain the structure of our marketing strategy, so that key stakeholders, media channels, stories, audiences, and outreach activities are planned, tracked, evaluated, and optimized in a shared accessible system, growing as we add capacity. </li>
<li>Assist our community engagement director and executive director to help build and maintain the structure of our annual giving activities, contacts, and solicitation, which will enable us to plan, track, evaluate, and optimize our segmented donor contacts, solicitations, recognition, and cultivation, tracked in a shared system which can scale is we add capacity. </li>
<li>Work with the Executive Director and Director of Community Engagement to grow and optimize donor database reporting, providing the reporting needed to better make evidence-based decisions for our fundraising strategy and tactics. </li>
<li>Help build and maintain the structure of our marketing and annual giving programs, so that key stakeholders, media channels, audiences, and outreach activities are tracked, evaluated, and revised in a shared system, growing as we add capacity. </li>
<li>Assist with other administrative duties. </li>
<li>Other duties as assigned. </li>
</ul>
Requirements:
GENERAL QUALIFICATIONS:
<ul>
<li>Strong work ethic. Willingness to work hard to accomplish difficult goals. </li>
<li>Complies with written and verbal instruction and willingly performs assigned tasks. </li>
<li>Accountability to supervisor and performance plan. Willingness to accept supervision. </li>
<li>Positive attitude and ability to be a positive influence on a team. </li>
<li>Demonstrates proactivity, flexibility, creativity, and enthusiasm. </li>
<li>Professionalism, maturity, good decision-making and problem-solving abilities. </li>
<li>Disciplined self-starter who can set and achieve goals. </li>
<li>Can feel and express passion for the mission of a leading human service charity. </li>
<li>Is reliable, dependable and trustworthy. </li>
<li>Strong written and verbal communications skills in English (Spanish a plus). </li>
<li>Ability to communicate well with external and internal customers. </li>
<li>Excellent customer service skills, for both internal and external customers/stakeholders. Demonstrated ability to serve stakeholders in a professional, welcoming, and efficient manner. </li>
<li>Ability to thrive in a flexible, fast-paced and growth-oriented environment, while maintaining a sense of humor and a positive, solution-oriented approach. </li>
<li>Ability to work well with others, to ensure a positive, constructive environment within the program or department, and throughout the organization, and to resolve conflict and avoid difficulties. </li>
<li>Cooperative, friendly, and helpful attitude with clients and co-workers. </li>
<li>Attention to detail. </li>
<li>Excellent administrative and organizational skills. </li>
<li>Ownership of job’s responsibilities and of accomplishing goals. </li>
<li>Ability to model highly professional work etiquette including informing supervisor of your activities, responding to communication in a timely manner, doing what you say you will do, respectful behavior in meetings, avoiding any behavior which could cause negative perceptions of you or of SVdP. </li>
<li>Interest in seeking out additional challenges and opportunities. A commitment to ongoing learning and self-development. </li>
<li>Coordinating, managing, developing, and engaging volunteers. </li>
<li>Ability to utilize, engage, and develop others, including volunteers, to work enthusiastically and productively on your team. </li>
<li>Ability to control unusual situations as they arise without escalating. </li>
</ul>
EDUCATIONAL REQUIREMENTS: 
<ul>
<li>High School Diploma or GED </li>
</ul>
This job description is a general description of essential job functions. It is not intended to be as an employment contract, nor is it intended to describe all duties that someone in this position may perform. All employees of Society of St. Vincent de Paul are expected to preform task as assigned by St. Vincent de Paul supervisory/management personnel, regardless of job title or routine job tasks. 
 
At SVdP-Alameda County, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us.
 
We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.

Development Coordinator

<h3>Job Description</h3>
Job Description
Title: Manager, Development Services 
Department: Development 
Reports to: Managing Director, Annual Fund &amp; Development Services 
Supervises: Development Coordinator, Development Services (1 FTE) 
Summary:  
The Manager of Development Services will work closely with the Managing Director of Annual Fund &amp; Development Services in the organization and implementation of all Development department systems. The Manager will coordinate financial tracking and reporting for all gift revenue and serves as one of the primary liaisons to the Finance Office. The Manager will act as lead gift processor and supervise the gift processing team to ensure adherence to gift processing policies, procedures and quality and production standards. 
The Manager will manage the maintenance of donor records in our CRM, Tessitura, for the Development Office, as well as work on various projects as assigned by the Managing Director of Annual Fund &amp; Development Services. The Manager will oversee critical workflow and the operations of the Development Services team and serve as a key liaison to the rest of the Development team for Development Services needs. 
Essential Functions:  
<ul>
<li>Manage daily gift processing work-flow, ensuring gifts are entered correctly and promptly.</li>
<li>Supervise staff, including approval of time sheets, annual goals, and reviews. Manage team schedules to ensure gift processing team is present for necessary in office work.</li>
<li>Serve as the primary contact for banking transactions (wire, ACH, stock gifts, and other payment types) and process complex transactions and adjustments, special fund gifts, and potential customer service issues. </li>
<li>Assist Managing Director with administrative tasks of the budget process, as needed.</li>
<li>Create new funds, campaigns, designations and source codes in database for the Department. Monitor adherence and update and innovate processes as needed. </li>
<li>Work closely with Development staff on record retention policies and procedures </li>
<li>Draft and maintain processing and how-to guides for Development Services processes. Oversee team to ensure these guides are kept up to date on a regular basis and are being adhered to by all team members.</li>
<li>Conduct quality control inspections. Provide feedback and additional training as needed. </li>
<li>Manage the monthly giving program; work closely with the Digital Strategies team to successfully maintain Sustainer giving online. </li>
<li>Oversee the acknowledgement process, ensuring all receipts are compliant with IRS and State requirements and are sent promptly after gifts are received. </li>
<li>Serve as liaison to the Finance department for gift processing issues and reconciliation, producing reconciliation reports on a daily, weekly, monthly, annual, and ad hoc basis.</li>
<li>Maintain Development reports as needed; assist with the creation of new Tessitura reports and modifications to existing reports in conjunction with IT.</li>
<li>Train new staff members on Tessitura and various office applications as necessary. Coordinate training sessions to introduce new system functionalities and refreshers. </li>
<li>Oversee Pledge Receivable processes, including but not limited to sending open pledge reports, producing invoices, and managing the annual write off review with Finance.</li>
<li>Complete special projects as assigned. </li>
</ul>
Education/Experience
Bachelor’s degree or equivalent, with a minimum of 3 to 5 years of nonprofit development services or CRM management. Knowledge of or appreciation for the performing arts is a plus. 
Knowledge/Skills/Abilities
<ul>
<li>Expert knowledge of donor databases, with experience in Tessitura preferred.</li>
<li>Advanced skills in Microsoft Office (Outlook, PowerPoint, Word, Excel, Teams) and other office productivity tools, with aptitude to learn new software and systems.</li>
<li>Ability to work collaboratively within the Development Department and across the entire organization.</li>
<li>Impeccable attention to detail and ability to meet deadlines.</li>
<li>Excellent written and oral communication skills, with the ability to draft correspondence and take meeting minutes.</li>
<li>Ability to work independently and take initiative on designing and implementing new projects</li>
<li>Ability to evaluate and recommend improvements to existing procedures.</li>
<li>Ability to thrive in highly collaborative and fast paced settings. </li>
</ul>
Working Conditions/Physical Demands: 
Routine for office environment. The employee will be required to perform the essential functions of the job during evening and weekend activities including performances, concerts and donor events. 
Resume and cover letter are required when applying for this position. 
The Philadelphia Orchestra and Ensemble Arts does not discriminate in employment on the basis of race, color, religion, gender (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, or military service.

Manager, Development Services

<h3>Job Description</h3>
Job DescriptionDescription:
At American Packaging Corporation (APC), you’ll find the packaging career you’ve been looking for. With competitive salaries, excellent benefits, 401(k) plans and tuition reimbursement programs, we nurture our employees while advancing and promoting diversity and inclusion. As the leading flexible packaging converter in North America for over a century, APC’s longstanding success is fueled from the inside out. We’re constantly seeking to improve our internal operations and were named a “Best of the Best” in the Best workplaces in the America’s awards for 12 years in a row. It’s how and why we engage the best and brightest talent to continue propelling our shared success into the future.
 
LOCATION: Rochester, NY
 
SUMMARY: Tests and inspects products at various stages of production process and compiles and evaluates statistical data to determine and maintain quality and reliability of products by performing the following duties. This position can present the motivated employee with several career options as the company grows and he/she gains expertise and knowledge.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:
<ul>
<li>Performs visual inspections and physical tests utilizing equipment in Lab. Products are tested for a variety of qualities such as dimensions, performance or chemical characteristics.</li>
<li>Records and evaluates test data and writes reports.</li>
<li>Recommends modifications of existing quality or production standards to achieve optimum quality within limits of equipment capability.</li>
<li>Enters data into computer for analysis.</li>
<li>Prepares certificates of analysis on finished product for our customers.</li>
<li>Able to use and read measuring instruments as well as operating instructions and procedure manuals.</li>
<li>Trial reports, inspection and tracking.</li>
<li>Assist QA and Technical departments in their duties.</li>
<li>Must take responsibility for work assigned.</li>
<li>Effective communication skills, both verbal and written.</li>
<li>Support and follow all plant Safety Rules, GMPs, and other procedural training requirements.</li>
</ul>
 
HOURS: DAYS 7am - 7pm and NIGHTS 7pm - 7am on a rotating 2-2-3 schedule
Requirements:
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position requires a high degree of self-motivation and good organizational skills. Two to four months of training are required to properly prepare a person for this position.
 
EDUCATION and/or EXPERIENCE:
Associate degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
 
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
 
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
 
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
 
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to walk, sit, and talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
 
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and fumes or airborne particles. The noise level in the work environment is usually moderate.
 
American Packaging Corporation is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. American Packaging Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. EOE/AA Disability/Veteran.
If you are interested in applying for an employment opportunity and need special assistance or an accommodation to apply for a posted position, please contact our Human Resources department at:
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Quality Technician

<h3>Job Description</h3>
Job DescriptionSummary Our client is a family-owned, community-focused MSP (Managed Services Provider) that has serviced the coastal San Diego area since 2007. They provide 24/7 remote and on-site IT support, cybersecurity, network services, cloud consulting, and hardware/software management for local small and medium-sized businesses. Their engineers offer peace of mind, expert guidance, and scalable solutions tailored to client needs. They are currently in need of an IT Help Desk Support Technician (Level 2), with previous MSP experience, to join their team. Duties &amp; Responsibilities
<ul>
<li>Escalated ticket resolution: Handle Level 2 incidents that frontline techs cant resolve.</li>
<li>Remote &amp; onsite support: Provide both remote troubleshooting and occasional in-person service.</li>
<li>User onboarding/offboarding: Configure laptops/desktops, create user accounts in Active Directory, Microsoft 365, and Google Workspace.</li>
<li>Server and network support: Assist in deploying and diagnosing Windows Servers (20162022), AD, Exchange, file servers, VPN, basic LAN/WAN infrastructure, firewalls, routers, and switches .</li>
<li>Security &amp; patching: Install antivirus, apply patches, monitor alerts/remediation, and assist with security measures .</li>
<li>RMM/PSA tools: Use remote monitoring (e.g., Kaseya, ConnectWise, Ninja) and ticketing systems (e.g., Autotask, ConnectWise Manage) to manage systems and document work.</li>
<li>Documentation &amp; knowledge-sharing: Log detailed tickets, maintain IT documentation, contribute to knowledge base articles</li>
<li>Collaboration &amp; escalation: Work alongside senior engineers, escalate complex issues efficiently, support projects under guidance.</li>
</ul>
Qualifications &amp; Requirements
<ul>
<li>Experience
<ul>
<li>23 years in MSP or equivalent IT service desk roles.</li>
<li>Hands-on experience with Windows (10/11) and server OS (Windows Server 20162022), Active Directory, Microsoft365, Exchange, basic networking, and hardware troubleshooting.</li>
<li>Familiarity with RMM/PSA tools for monitoring and ticket management.</li>
<li>Experience in client communication and user-facing support.</li>
</ul>
</li>
<li>Technical Skills
<ul>
<li>Proficiency in OS deployment, patch management, malware removal, and event log analysis.</li>
<li>Understanding of networking fundamentals: DNS, DHCP, TCP/IP, firewalls, VLANs, WAN/LAN setup.</li>
<li>Familiar with virtualization platforms (VMware, Hyper-V) and cloud services (Azure, M365, G Suite).</li>
</ul>
</li>
<li>Certifications
<ul>
<li>CompTIA A+, Network+, Security+.</li>
<li>Microsoft credentials like Modern Desktop Administrator Associate, MCSA, MCSE, MCITP.</li>
<li>Cisco certifications (CCNA), VMware certification (VCP), or Microsoft Azure role-based certs.</li>
</ul>
</li>
<li>Professional Skills
<ul>
<li>Strong troubleshooting, documentation, and multi-tasking abilities.</li>
<li>Excellent verbal/written communication with both technical and non-technical audiences .</li>
<li>Customer service orientationempathy, follow-through, and client satisfaction .</li>
<li>Ability to work independently and collaboratively within a team setting .</li>
</ul>
</li>
</ul>
Ideal Candidate Snapshot
<ul>
<li>24 years MSP help desk experience</li>
<li>CompTIA A+ / Network+ (required), Security+, M365/O365 admin, DC/AD, Cisco/VMware certs (a big plus)</li>
<li>Skilled with RMM/PSA tools and supporting server, desktop, and networking environments</li>
<li>Excellent communicator, well-documented, proactive, and service-minded</li>
</ul>
If youre seeking a crucial role in a growing local MSP with diverse technologies and client exposure, our client would love to meet you!Employment Type: Full time Location: Carlsbad, CA

IT Help Desk Technician (MSP) - Level 2

<h3>Job Description</h3>
Job Description
Network Operations Center Engineer II
A Networks is an LA based Cisco Partner seeking additional NOC Engineers. You will enjoy working with our clients and our engineering team, helping to ensure that LA Networks delivers outstanding client service on every engagement. You'll be part of a team that genuinely cares about its customers and partners, its community, as well as each other. You can bring your knowledge of Cisco technologies and take it to the next level while delivering a positive impact on the community.
About the Job
The position of NOC Engineer II requires an engineering-focused technical professional who will provide technical support and guidance to customers. The ideal candidate is technical with some hands-on experience, customer focused, proactive, with the drive and determination to learn about emerging network and security technologies. This position is suited to an entry-level engineer looking to expand their knowledge and grow their career.
Benefits
<ul>
<li>Work with the latest technologies and prominent brand-name clients</li>
<li>Strong team environment with an engineering-centric culture</li>
<li>Opportunity to grow through extensive training opportunities</li>
<li>Competitive compensation, vacation, and benefits package including:</li>
</ul>
<ul>
<li>Health</li>
<li>Dental</li>
<li>Vision</li>
<li>401(k)</li>
<li>Profit-sharing</li>
</ul>
Responsibilities
<ul>
<li>Provides Level 1 and 2 support for network alerts and related problems</li>
<li>Troubleshoot network issues and monitor managed client networks</li>
<li>Perform proactive maintenance and log review of network and security appliances</li>
<li>Install and configure network devices: routers, switches, firewalls, etc.</li>
<li>Escalates advanced issues to Cisco TAC and Senior Engineers</li>
</ul>
Skills and Qualifications
<ul>
<li>High School Diploma or equivalency, Bachelor's Degree is preferred</li>
<li>An active CCNA certification is required</li>
<li>Working knowledge of TCP/IP, routing and switching protocols and operations</li>
<li>Proficiency with Cisco IOS configuration and recommended best practices</li>
<li>Ability to use essential network troubleshooting tools</li>
<li>Passion to learn and grow professionally</li>
<li>Excellent interpersonal and customer relationship skills</li>
<li>Ability to multitask</li>
<li>Strong oral and written English communication skills</li>
</ul>
Preferred Experience
2+ years of hands-on experience working with Cisco networking equipment, including troubleshooting of network-related issues including documentation.
Physical Demands
<ul>
<li>Light physical effort (lift/carry up to 20 lbs.)</li>
<li>Occasional standing/walking</li>
<li>Occasional reaching, stooping, bending, kneeling, and crouching</li>
</ul>

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