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About us
Love, Bonito is the leading vertically integrated, omni-channel womenswear brand in Southeast Asia today. Renowned for its perfection of the Asian fit, Love, Bonito takes a thoughtful, innovative and data-centric approach in creating the right experiences, products, community and content for Asian women globally. We have plans to venture deeper into and beyond fashion, to be a true life partner for our community of women with big dreams.
You should have / be:
<ul>
<li>A multi-tasker with the ability to work quickly in a fast-paced environment, and maintain a level of tidiness and cleanliness in the stockroom and sales floor</li>
<li>A dependable co-worker who can work independently and proactively</li>
<li>An awesome team player with a touch of fun, encouragement, support and respect in your interactions with other staff members</li>
<li>A Love, Bonito co-worker with a passion for the brand and our products</li>
<li>Able to relate to our mission of empowering women through style, and have a strong personal sense of style and fashion</li>
</ul>
Main Responsibilities
<ul>
<li>Preparing and reporting stockroom capacity, Opening, picking, and packing stocks in the stockroom</li>
<li>Preparing and hanging clothing after steaming</li>
<li>Steaming/ironing various kinds of clothing with different textures</li>
<li>Ensure quality and doing some basic checks on LB clothing after steaming</li>
<li>Ensure overall tidiness and housekeeping of stockroom and sales floor</li>
<li>Assist taking new stock for customers in the cashier&nbsp;&nbsp;</li>
<li>Handle basic administration task ie. inbound &amp; outbound document&nbsp;</li>
<li>Participate in the Physical Stocktake practise</li>
</ul>
Requirements
<ul>
<li>44 hours work week</li>
<li>5 days rostered work week</li>
<li>Open to both opening and closing shift that could end at 11pm</li>
<li>Staff must be open to work on weekends and on public holidays</li>
</ul>
Benefits
<ul>
<li>S$1,800/month</li>
<li>Attractive monthly commissions</li>
<li>Full corporate insurance inclusive of Dental</li>
<li>Employee-led recognition platform via Praisepal</li>
<li>Fully stocked pantry!</li>
</ul>

Backend Retail Assistant (Full-time)

H&nbsp;KSM Human Resources&nbsp;για λογαριασμό πελάτη της, μεγάλης αλυσίδας πρατηρίων αναζητά:
Υπαλλήλους Εξυπηρέτησης Πελατών σε Πρατήριο Υγρών Καυσίμων (Γλυκά νερά, Αττικής)
Ο πελάτης:&nbsp;Εταιρικό πρατήριο υγρών καυσίμων
Περιοχή απασχόλησης:&nbsp;Γλυκά νερά
Ρόλος:&nbsp;Εξυπηρέτηση πελατών στην πλατφόρμα (αντλία) και εντός της αίθουσας
Requirements
Προφίλ υποψηφίων:
<ul>
<li>Νέοι και νέες με διάθεση για δουλειά</li>
<li>Επιθυμητή η προϋπηρεσία σε πωλήσεις λιανικής ή σε πρατήριο</li>
<li>Ταχύτητα και ορθή κατανομή χρόνου</li>
<li>Ευγενική προσωπικότητα με πελατοκεντρική αντίληψη</li>
</ul>
Benefits
Προσφέρονται:
<ul>
<li>Σταθερός ικανοποιητικός μισθός</li>
<li>Φιλικό και υποστηρικτικό περιβάλλον εργασίας</li>
<li>Εκπαίδευση πάνω στα προϊόντα του πρατηρίου (καύσιμα, λάδια κ.λπ.)</li>
</ul>

Υπάλληλος Πρατηρίου Υγρών Καυσίμων - Γλυκά Νερά

H&nbsp;KSM Human Resources&nbsp;για λογαριασμό πελάτη της, μεγάλης αλυσίδας πρατηρίων αναζητά:
Υπαλλήλους Εξυπηρέτησης Πελατών σε Πρατήριο Υγρών Καυσίμων (Αργυρούπολη, Αττικής)
Ο πελάτης:&nbsp;Εταιρικό πρατήριο υγρών καυσίμων
Περιοχή απασχόλησης:&nbsp;Αργυρούπολη
Ρόλος:&nbsp;Εξυπηρέτηση πελατών στην πλατφόρμα (αντλία) και εντός της αίθουσας
Requirements
Προφίλ υποψηφίων:
<ul>
<li>Νέοι και νέες με διάθεση για δουλειά</li>
<li>Επιθυμητή η προϋπηρεσία σε πωλήσεις λιανικής ή σε πρατήριο</li>
<li>Ταχύτητα και ορθή κατανομή χρόνου</li>
<li>Ευγενική προσωπικότητα με πελατοκεντρική αντίληψη</li>
</ul>
Benefits
Προσφέρονται:
<ul>
<li>Σταθερός ικανοποιητικός μισθός</li>
<li>Φιλικό και υποστηρικτικό περιβάλλον εργασίας</li>
<li>Εκπαίδευση πάνω στα προϊόντα του πρατηρίου (καύσιμα, λάδια κ.λπ.)</li>
</ul>

Υπάλληλος Πρατηρίου Υγρών Καυσίμων - Αργυρούπολη

H&nbsp;KSM Human Resources&nbsp;για λογαριασμό πελάτη της, μεγάλης αλυσίδας πρατηρίων αναζητά:
Υπαλλήλους Εξυπηρέτησης Πελατών σε Πρατήριο Υγρών Καυσίμων (Ηλιούπολη Αττικής)
Ο πελάτης:&nbsp;Εταιρικό πρατήριο υγρών καυσίμων
Περιοχή απασχόλησης:&nbsp;Ηλιούπολη
Ρόλος:&nbsp;Εξυπηρέτηση πελατών στην πλατφόρμα (αντλία) και εντός της αίθουσας
Requirements
Προφίλ υποψηφίων:
<ul>
<li>Νέοι και νέες με διάθεση για δουλειά</li>
<li>Επιθυμητή η προϋπηρεσία σε πωλήσεις λιανικής ή σε πρατήριο</li>
<li>Ταχύτητα και ορθή κατανομή χρόνου</li>
<li>Ευγενική προσωπικότητα με πελατοκεντρική αντίληψη</li>
</ul>
Benefits
Προσφέρονται:
<ul>
<li>Σταθερός ικανοποιητικός μισθός</li>
<li>Φιλικό και υποστηρικτικό περιβάλλον εργασίας</li>
<li>Εκπαίδευση πάνω στα προϊόντα του πρατηρίου (καύσιμα, λάδια κ.λπ.)</li>
</ul>

Υπάλληλος Πρατηρίου Υγρών Καυσίμων - Ηλιούπολη

Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We admire the importance of innovative social media strategies and are committed to connecting talented individuals with great companies that need their unique skills. Our mission is to provide great jobs to gifted people, regardless of location.
Our Client is a health and wellness company dedicated to helping individuals thrive through the incredible benefits of moringa, a natural green superfood. The company specializes in natural supplements that empower people to live healthier and more energetic lives. 
They are seeking a highly motivated and experienced Customer Service Team Lead to join the team and oversee a group of dedicated customer service agents. This role is critical in ensuring that our customers receive outstanding support while maintaining a high level of operational efficiency. The ideal candidate will bring strong leadership skills, a keen eye for detail, and experience in subscription-based supplement brands.
Key Responsibilities:
<ul>
<li> Team Management: Lead and oversee a team of 5-7 customer service agents, providing guidance, support, and ongoing training to ensure optimal performance and team cohesion.</li>
<li> Operational Oversight:&nbsp;Standard Operating Procedures (SOPs) must be regularly reviewed and updated to maintain efficiency and align with company goals.</li>
<li> Ticket Review and Quality Assurance: Monitor and evaluate customer service tickets to ensure timely, accurate, and high-quality responses that meet our standards of excellence.</li>
<li> Performance Management: Hold agents accountable to established Key Performance Indicators (KPIs), offering constructive feedback and implementing improvement plans as necessary.</li>
<li> Brand Expertise: Leverage knowledge of subscription-based supplement brands to effectively address customer needs, streamline processes, and elevate service standards.</li>
</ul>
Requirements
<ul>
<li>Proven experience as a customer service team lead or similar role, ideally within the health and wellness or subscription-based industry.</li>
<li>Strong leadership and communication skills, with the ability to motivate and develop a team.</li>
<li>Ideally, the candidate should have experience working with e-commerce clients in the US. </li>
<li>Excellent problem-solving abilities and attention to detail.</li>
<li>A passion for health and wellness is a plus!</li>
</ul>
Benefits
<ul>
<li>Work in a supportive and collaborative environment with growth opportunities.</li>
<li>Competitive salary </li>
<li>Work remotely anywhere in Latin America.</li>
</ul>

Customer Service Team Lead for a Wellness E-commerce Company (US-Based/Remote)

Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.
Our client is a high-growth eCommerce business generating over $60M in annual revenue. That focuses in built on fast execution, high-performing landing pages, and direct response marketing. We’re looking for a Web Designer / Funnel Developer to quickly turn briefs into high-converting landing pages across Funnelish, Checkout Champ, and Shopify.
Role Overview:
As a Customer Service Team Lead, you’ll manage the daily operations of the customer support team to ensure high-quality service delivery. This role involves overseeing team performance, providing training and coaching to employees, and handling complex customer inquiries or complaints. 
Key Responsibilities:
<ul>
<li>Overseeing the daily operations of the customer service team, including scheduling, performance monitoring, and conflict resolution.</li>
<li>Tracking key performance indicators (KPIs) and preparing reports on team performance, customer feedback, and service quality.</li>
<li>Identifying areas for improvement in customer service processes and implementing changes to enhance efficiency and customer satisfaction.</li>
<li>Collecting and analyzing customer feedback to inform product improvements and service delivery enhancements.</li>
<li>Troubleshoot technical or design issues that arise in Funnelish and Checkout Champ.</li>
<li>Working closely with other departments such as sales, marketing, and logistics to ensure a seamless customer experience.</li>
</ul>
Requirements
<ul>
<li>Experience with e-commerce brands managing teams of agents</li>
<li>Experience reviewing SOPs</li>
<li>Experience looking over tickets</li>
<li>Knowledge on how to manage the KPIs of the team to have improvements</li>
</ul>
Benefits
<ul>
<li>Competitive salary.</li>
<li>Fast-paced environment with a focus on execution and speed.</li>
<li>Work on high-traffic funnels that directly impact revenue.</li>
<li>Growth opportunities in a rapidly scaling business.</li>
</ul>

Customer Service Team Lead (US-Based/Remote)

Imagine working at the forefront of innovation in health insurance and joining a team of passionate visionaries working to fix healthcare in our communities. 
Simpara is a high-growth, award-winning benefit consulting firm based in St. Louis, MO. We are transforming the health insurance model and delivering unrivaled outcomes in driving value-based care and reducing health spend. Our evidence-based strategies are helping employers reduce their healthcare spend by as much as 50% while improving the care and the benefits for their people. 
We’re looking a driven individual to join our patient advocate team to drive our mission to make our communities stronger and healthier.&nbsp; 
What You'll Do 
<ul>
<li>Organize, facilitate, and evaluate care options to best meet the individual’s mental, physical, and emotional health</li>
<li>Support patients throughout the healthcare process, from detection to treatment and beyond</li>
<li>Provide resources for patients seeking reliable information</li>
<li>Strive to achieve holistic client well-being by advocating for their needs, identifying in-network provider solutions, and ensuring solutions are cost-effective</li>
<li>Help patients to overcome barriers such as financing or transport</li>
<li>Refer patients to Counselors, as needed</li>
<li>Manage timely appointment scheduling for tests and procedures</li>
<li>Coordinating care with a patient’s care team</li>
<li>Provide emotional support and empowerment to patients and their loved ones</li>
<li>Acting as primary advocate for employees navigating their healthcare choices and benefits</li>
<li>Delivering and communicating ROI for our clients</li>
</ul>
Requirements
<ul>
<li>Ideally 1+ years of experience in Management Consulting, Customer Success, Account Management, Business Development, or other client-facing role</li>
<li>Strong leadership skills</li>
<li>Impressive executive presence and communication abilities</li>
<li>Ability to create structure in ambiguous situations and design effective processes</li>
<li>Bias for action</li>
<li>Natural problem solver</li>
<li>Passion for being a part of a fast-growing company making a difference in our communities</li>
<li>Excellent verbal and written communication skills</li>
<li>Openness towards different cultures, beliefs, and traditions</li>
<li>Sensitivity, discretion, and respect</li>
</ul>
Benefits
<ul>
<li>$40,000-$45,000 salary range with bonus opportunity</li>
<li>100% company-paid health, dental, life, long-term disability, &amp; short-term disability</li>
<li>401(k) with company match</li>
<li>Generous PTO immediately upon hire</li>
<li>Paid holidays</li>
</ul>

Patient Advocate

About Rentokil PCI
Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India.&nbsp;
For more details: <a href="https://www.rentokil-pestcontrolindia.com/" target="_blank">https://www.rentokil-pestcontrolindia.com</a>
About the Role:
<ul>
<li>The Executive - Customer Experience is responsible for resolving issues, keeping customers updated, analysing trends, supporting clients, managing service schedules, maintaining records, and tracking performance metrics.</li>
<li>The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders. </li>
</ul>
Requirements
Job Responsibilities:
<ul>
<li>To collaborate with departments to address issues, ensure resolutions are effectively implemented, and provide complaint data reports as required.</li>
<li>Keeps customers informed about the progress of their complaints and provides timely answers and solutions.</li>
<li>Analyzes complaint trends to identify areas for improvement.</li>
<li>Provide ongoing support to clients.</li>
<li>Track and monitor client engagement while offering updates and actionable recommendations.</li>
<li>Addresses and resolves client inquiries, concerns, and feedback.</li>
<li>Tracks service plans and delivery schedules for top clients. Shares weekly, fortnightly, and monthly updates with clients to ensure transparency and alignment.</li>
<li>Maintains accurate and up-to-date client records, demonstrates a strong understanding of industry best practices for service delivery schedules, and efficiently manages operations to adapt to evolving requirements and customer needs by reorganizing processes as necessary.</li>
<li>Tracks key performance metrics to measure success.</li>
</ul>
Key Result Areas:
<ul>
<li>Customer Issue Resolution</li>
<li>Trend Analysis</li>
<li>Operational Efficiency</li>
<li>Client Engagement &amp; Support</li>
<li>Service Coordination &amp; Delivery</li>
</ul>
Competencies (Skills essential to the role):
<ul>
<li>Effective communication skills</li>
<li>Accountability</li>
<li>Self-motivated</li>
<li>Collaboration</li>
<li>Organised&nbsp;</li>
<li>Problem-solving skills</li>
</ul>
Educational Qualification / Other Requirement:
<ul>
<li>Graduation</li>
<li>Languages: Local Language and English</li>
<li>0 - 2 years of customer handling experience (B2B/B2C) </li>
</ul>
Role Type / Key working relationships:
<ul>
<li>Individual Contributor</li>
<li>Internal team	</li>
<li>External stakeholders	</li>
</ul>
Benefits
What can you expect from RPCI?
<ul>
<li>Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in:</li>
</ul>
<ul>
<li>Safety</li>
<li>Integrity</li>
<li>Innovation</li>
<li>Learning &amp; Development</li>
<li>Open &amp; Transparent</li>
<li>Performance Orientation</li>
</ul>
DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.

Customer Experience Executive - Tambaram

Company Overview: Kody, a fast-growing Fintech specialising in bringing online payments and better financial services to brick-and-mortar businesses, is seeking a highly motivated Account Manager Lead to join the team. Having completed Series A funding, Kody is poised for rapid growth and needs an experienced leader to manage and guide the Account Management team in line with its ambitious goals. 
Position Overview: We are seeking a results-oriented and experienced Account Manager Lead. This role combines client-facing responsibilities to deliver exceptional service and fosters strong, lasting relationships with our clients. As a key member of the Customer Success function, the Account Manager Lead will also play a pivotal role in shaping processes and strategies to support Kody’s growth. This position may involve global travel a few times a year. 
Responsibilities:
<ul>
<li>Work towards clear goals, and fostering collaboration to achieve KPIs.</li>
<li>Act as the escalation point for complex client issues, collaborating with internal teams to deliver timely and effective solutions.</li>
<li>Build and nurture client relationships by understanding their needs, aligning Kody’s products and services with their goals, and identifying opportunities for upselling and cross-selling.</li>
<li>Gather and analyse client feedback, providing actionable insights to Product and Technology teams to enhance offerings and drive improvements.</li>
<li>Focus on client satisfaction metrics, using data to identify areas for continuous improvement.</li>
<li>Support client onboarding processes by addressing technical and operational challenges, conducting training sessions, and ensuring clients maximise the value of Kody’s products.</li>
<li>Streamline workflows and internal processes to enhance team efficiency while ensuring data security, compliance, and accurate record-keeping.</li>
<li>Proactively address bottlenecks and implementing solutions to improve outcomes.</li>
<li>Provide market insights and competitive intelligence to leadership, contributing to strategic planning and product development initiatives.</li>
</ul>
Requirements
<ul>
<li>Fluent language capability in Cantonese and/or Mandarin.</li>
<li>Professional experience in a fintech, SaaS, or payment services company.</li>
<li>Proven experience in Customer Success, Account Management, or Customer Operations.</li>
<li>Strong interpersonal and communication skills, with the ability to effectively lead a team and build rapport with clients.</li>
<li>Demonstrated problem-solving abilities, with a proactive and detail-oriented approach.</li>
<li>Experience in a fast-paced environment, with the ability to manage multiple priorities.</li>
<li>Proficiency in Google Workspace, Microsoft Office, and CRM software (HubSpot preferred).</li>
<li>Willingness to travel globally as required.</li>
<li>Flexible across time zones to support a global team.</li>
</ul>
Benefits
Why Join Kody?
<ul>
<li>Lead a dynamic and innovative team in a rapidly growing company.</li>
<li>Access to £1,000 per year for Learning and Development.</li>
<li>£200 ‘Get Comfy’ allowance for items to enhance your work area.</li>
<li>Competitive salary and benefits package.</li>
<li>Opportunities for career growth in leadership and strategy.</li>
<li>Collaborative, inclusive environment where your contributions are recognised and valued.</li>
<li>Offsites to the EU, UK, and elsewhere around the world! </li>
</ul>
Equal Opportunity Employer: Kody is committed to diversity and inclusion in the workplace. We welcome applications from all qualified individuals, regardless of race, ethnicity, gender, sexual orientation, age, disability, or veteran status.

Account Manager - Chinese Speaking

Η ManpowerGroupGreece, ηγέτιδα δύναμη στο χώρο του ανθρώπινου δυναμικού αναζητά Προσωπικό εστιατορίου για λογαριασμό της γνωστής πολυεθνικής αλυσίδας Λιανικού Εμπορίου Επίπλων και Διακόσμησης, ΙΚΕΑ, για τη στελέχωση του καταστήματος της εταιρείας στον Διεθνή Αερολιμένα Αθηνών.
Πρόγραμμα εργασίας : 
<ul>
<li>Full time/ Part time απασχόληση σε καθεστώς βαρδιών σε ωράριο λειτουργίας καταστημάτων</li>
<li>Δευτέρα-Κυριακή, 5νθήμερη απασχόληση</li>
</ul>
Τοποθεσία : Διεθνής Αερολιμένας Αθηνών (AIA)
Περιγραφή Θέσης Εργασίας: 
<ul>
<li>Εξυπηρέτηση πελατών σε πόστο πώλησης, ταμείου και εστιατορίου</li>
<li>Παραλαβή εμπορευμάτων, ανατροφοδότηση ραφιών και τακτοποίηση αποθήκης</li>
<li>Προετοιμασία πιάτων εστιατορίου (σαλάτες και προμαγειρεμένα φαγητά)</li>
</ul>
<ul>
<li>Φροντίδα για την διατήρηση τάξης και καθαριότητας στον χώρο του εστιατορίου</li>
</ul>
Requirements
<ul>
<li>Εμπειρία σε θέσεις Πωλήσεων ή Εξυπηρέτησης Πελατών στον κλάδο της εστίασης θα εκτιμηθεί</li>
</ul>
<ul>
<li>Ανεπτυγμένη πελατοκεντρική προσέγγιση</li>
<li>Ταχύτητα και προσαρμοστικότητα</li>
</ul>
<ul>
<li>Ομαδικό πνεύμα εργασίας</li>
<li>Κάτοχος Πιστοποιητικού υγείας σε ισχύ (ή σε διαδικασία έκδοσης)</li>
<li>Άδεια εργασίας στο χώρο της εστίασης (ή σε διαδικασία έκδοσης)</li>
</ul>
Benefits
<ul>
<li>Ανταγωνιστικό πακέτο αποδοχών</li>
<li>Bonus επίτευξης στόχων</li>
<li>Κάρτα απεριόριστων διαδρομών για τα Μ.Μ.Μ </li>
<li>1 γεύμα στο εστιατόριο καθημερινά</li>
<li>Σύμβαση 6μηνης διάρκειας με προοπτική ανανέωσης και απορρόφησης</li>
<li>Προοπτικές εκπαίδευσης και εξέλιξης στον όμιλο εταιρειών του οργανισμού</li>
</ul>

1,412 Customer Service Jobs