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We are looking for Language Interpreters:
1) English -Khmer- English
2) English- Italian- English
3) English - Bulgarian - English
4) English- Hungarian - English
5) English - Portugese Cape Verdean (Creole) - English
6) English - Russian - English
7) English - Uzbek - English
Period of Employment: Permanent / Opens for Citizens
Working Hours: 40 hours per week / based on schedule / (Permanent night shift)
Work Station: Work from home
Answer calls promptly and conducts interpretation in a friendly and professional manner.
Render correct concepts and meanings according to the conventions of established interpretation protocol avoiding omissions or additions.
Speak clearly in both languages using proper pronunciation, enunciation, and polite expressions.
Maintain a professional demeanor throughout the call at all times.
Maintain punctuality and availability during scheduled work hours.
Follow client instructions, in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP), avoiding interaction with the LEP without the client’s permission.
Purely interpretation (from English to Native language and Native language to English)
No dealing with escalation or providing resolution, Please contact me @ +60167051762 via Whatsapp.
Requirements
Excellent English and Fluent in their respective native language ( Able to read &amp; write )
Speak clearly in both languages using proper pronunciation, enunciation and polite expressions
Only Nationals / Permanent Residence with sound knowledge in both languages.
Must be working from home 9 hours anytime following the required schedule by the client(shift will fall anytime between 8pm – 8 am Malaysia Time(9 hours shift inclusive an hour break)
Own home internet (stable internet), minimum of 10MB download and 5MB upload speed
Need own mobile phone Android Version 6 and above or IOS 12 and above
Willing to work permanent night shift and must be willing to work on public holidays / and weekends.
Benefits
Salary: RM 30 Per hour/ around RM 4800.00 per month approximately ( Malaysian Ringit)
Benefits: Annual leave(12 days), MC + Hospitalization Leave, Medical Coverage and Insurance.
Entitled to 2 days off in a week which will be rotating any day
Public holiday, and off days will be as per country served. (US)
Paid replacement leaves

Hiring Language Interpreters for English to Native Language to English

English-Khmer-English( Can be from Cambodia, Laos)English-Khmer-English( Can be from Cambodia, Laos)We are looking for Language Interpreters:
1) English -Laotian- English ( Can be from cambodia, Laos)
2) English- Vietnamese- English ( Can be from cambodia, Laos)
3) English - Karen - English ( Can be from cambodia, Laos)
4) English- Hmong- English (Can be from cambodia, Laos)
5) English-Khmer-English( Can be from Cambodia, Laos)
6 English - Karen - English ( Can be from Tibet )
Period of Employment: Permanent / Opens for Citizen
Working Hours: 40 hours per week / based on schedule / (Permanent night shift)
Work Station: Work from home
Job Requirement:
Excellent English and Fluent in their respective native language ( Able to read &amp; write )
Speak clearly in both languages using proper pronunciation, enunciation and polite expressions
Only Nationals / Permanent Residence with sound knowledge in both languages.
Must be working from home 9 hours anytime following the required schedule by the client(shift will fall anytime between 8pm – 8 am Malaysia Time(9 hours shift inclusive an hour break)
Own home internet (stable internet), minimum of 10MB download and 5MB upload speed
Need own mobile phone Android Version 6 and above or IOS 12 and above
Willing to work permanent night shift and must be willing to work on public holidays / and weekends.
Salary and Benefits
Salary: RM 30 Per hour/ around RM 4800.00 per month approximately ( Malaysian Ringit)
Benefits: Annual leave(12 days), MC + Hospitalization Leave, Medical Coverage and Insurance.
Entitled to 2 days off in a week which will be rotating any day
Public holiday, and off days will be as per country served. (US)
Paid replacement leaves
Job Description
Answer calls promptly and conduct interpretation in a friendly and professional manner.
Render correct concepts and meanings according to the conventions of established interpretation protocol avoiding omissions or additions.
Speak clearly in both languages using proper pronunciation, enunciation and polite expressions.
Maintain a professional demeanor throughout the call at all times.
Maintain punctuality and availability during scheduled work hours.
Follow client instructions, in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP), avoiding interaction with the LEP without client’s permission.
Purely interpretation (from English to Native language and Native language to English)
No dealing with escalation or providing resolution, Please contact me @ +60137736639 via Whasapp.6))

English - Laotian/Vietnamese/Khmer/Karen/Hmong/Rohingya -English Interpreters

Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal. Over the last years, they have been recognized as an excellent company to work for and one of the best costumer services provider company, considered several times the best company to work for in Portugal by the Great Place to Work Institute and twice by Exame Magazine.
Your mission as a customer support agent is to support their activities offering the best quality service to their customers, while working with prestigious worldwide brands.
<h3>Your Role as a Customer Support Agent:</h3>
<ul>
<li>Answer to inbound calls and customer inquiries;</li>
<li>Answering phone inquiries and providing support and direction to customers and resolving customer service issues in a timely and empathetic manner;</li>
<li>To maintain accurate data input of consumer enquiries, questions and feedback on the customer services database.</li>
<li>To troubleshoot through the use of open questions, support documents and system training.</li>
<li>To be able to offer recommendations to common problems or frequently asked questions</li>
</ul>
Requirements
<ul>
<li>Fluency in Swedish (C2 Level or Native);</li>
<li>Good knowledge of English (B1 level);</li>
<li>Typing Speed: 20 words per minute.</li>
<li>Availability to work in rotating shifts</li>
<li>Good computer skills;</li>
<li>Any kind of previous experience or contact with clients</li>
<li>Excellent communication skills;</li>
<li>Good listening and empathy skills;</li>
<li>Good time management skills;</li>
<li>Team spirit and flexibility.</li>
</ul>
Benefits
<ul>
<li>Competitive salary;</li>
<li>Meal vouchers;</li>
<li>Fixed-term, renewable employment contract;</li>
<li>Private health insurance after 6 months of contract signature (additionally to the standard insurance).</li>
<li>Airport pick-up and administrative assistance with your registration in Portugal;</li>
<li>Reimbursement of your flight expenses</li>
<li>Accommodation in one of our Client's company’s shared apartments;</li>
<li>Free Portuguese lessons, sports activities and much more!!</li>
</ul>

Swedish Customer Support Agent - Lisbon

<h3>Your Role as a Customer Technical Advisor:</h3>
<ul>
<li>Respond and record consumer inquiries/questions raised through free phone lines for customers;</li>
<li>Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services database;</li>
<li>Ensure Client complaints are dealt with and logged in line with the company’s complaints escalation policy;</li>
<li>Ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately;</li>
<li>Troubleshoot through the use of open questions, support documents, and system training;</li>
<li>Offer recommendations to common problems or frequently asked questions.</li>
</ul>
Requirements
<h3>Requirements for the Customer Technical Advisor:</h3>
<ul>
<li>High School Diploma or Higher</li>
<li>Native/Fluent French;</li>
<li>Good level of English, C1;</li>
<li>Writing speed: 20 words per minute</li>
<li>Active Listening</li>
<li>Good Problem Solving Skills</li>
<li>Strong troubleshooting skills</li>
</ul>
Benefits
<h3>Cross Border Talent's Offer:</h3>
<ul>
<li>Paid travel Expenses;</li>
<li>Accommodation in a hotel for the first 14 days, while at the same time there will be a company looking for a house according to your expectations;</li>
<li>Renewable contract of 12 months;</li>
<li>Health Coverage and Private Health Care;</li>
<li>Attractive Salary with performance bonus;</li>
<li>Working hours: 40h per week = is 8 hours per day / 5 days a week;</li>
<li>Greek lessons</li>
<li>Free Real Estate Agency Fee</li>
</ul>

French Customer Technical Advisor | Athens Greece

We are recruiting tech savvy experts to support the users of a world leader company in in technology services.
Tech-savviness is a requirement and we have learned from experience that the most successful experts are those that love the internet and are comfortable researching topics online.
As a Technical Support Expert your responsibilities will be:
<ul>
<li>Interact with users via email, phone, and chat</li>
<li>Analyze and evaluate users’ specific account setups and previous interactions to recommend solutions</li>
<li>Troubleshoot technical questions including software, hardware, and logistic questions</li>
<li>Escalate complex issues and provide context to the reason for the escalation</li>
</ul>
Requirements
To be successful in this role you need:
<ul>
<li>Native level of French and C1 level of English</li>
<li>Previous customer facing experience (B2B or B2C)</li>
<li>Prior experience in multi-channel customer support</li>
<li>Experience working within a metric and target focused work environment</li>
<li>Excellent listening and communication skills, written and verbal</li>
<li>Demonstrated ability to work through complex technical problems</li>
<li>Strong attention to detail</li>
</ul>
Benefits
What do we offer:
<ul>
<li>Full-time (39 hours/week) from 08.00 until 22.00, from Monday to Sunday</li>
<li>Relocation Package:
<ul>
<li>Flight/Train tickets</li>
<li>600€ after 1 month in the company</li>
<li>PCR test cost compensation</li>
</ul>
</li>
<li>Salary: 19.220,00€ gross/year</li>
<li>Continuous training and development program</li>
<li>Employment with the world's largest provider of contact center services</li>
<li>Excellent work environment, great colleagues, social arrangements and personal development</li>
<li>Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team</li>
</ul>

French Customer Advisor Barcelona Spain

At the moment Cross Border Talents is looking for Norwegian speakers to work in Athens, Greece. Are you interested in moving abroad?
<h3>Your Role as a Customer Technical Advisor:</h3>
<ul>
<li>Respond and record consumer inquiries/questions raised through free phone lines for customers;</li>
<li>Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services database;</li>
<li>Ensure Client complaints are dealt with and logged in line with the company’s complaints escalation policy;</li>
<li>Ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately; </li>
<li>Troubleshoot through the use of open questions, support documents, and system training;</li>
<li>Offer recommendations to common problems or frequently asked questions.</li>
</ul>
<h3> </h3>
<h3> </h3>
Requirements
<h3>Requirements for the Customer Technical Advisor:</h3>
<ul>
<li>High School Diploma or Higher</li>
<li>Native/Fluent Norwegian ;</li>
<li>Good level of English, C1;</li>
<li>Writing speed: 20 words per minute</li>
<li>Active Listening</li>
<li>Good Problem Solving Skills</li>
<li>Strong troubleshooting skills</li>
</ul>
Benefits
<h3>Cross Border Talent's Offer:</h3>
<ul>
<li>Paid travel Expenses;</li>
<li>Accommodation in a hotel for the first 14 days, while at the same time there will be a company looking for a house according to your expectations;</li>
<li>Renewable contract of 12 months;</li>
<li>Health Coverage and Private Health Care;</li>
<li>Attractive Salary with performance bonus;</li>
<li>Working hours: 40h per week = is 8 hours per day / 5 days a week;</li>
<li>Greek lessons</li>
<li>Free Real Estate Agency Fee</li>
</ul>

Norwegian Customer Technical Advisor | Athens Greece

Our client is one of the most prestigious institutions in the banking sector, with an impeccable track record of good customer relations and extensive market experience. This organization works vigorously to provide consumers, corporations, governments and institutions with a broad range of financial services and products.
 
The role:
As a Client Advisor you will be the first point of contact for customer support inquiries for our Czech Speaking customers.
The ideal candidate will be an effective communicator, an analytical problem solver, and have the ability to thrive in a fast-paced environment.
 
Responsibilities:
 
<ul>
<li>Manage incoming client contacts and escalations with compassion and proactivity, in order to prioritize their needs and provide unique solutions to problems.</li>
<li>Administrative support to certify client details, and alter any incorrect information within our stakeholder’s client database.</li>
<li>Managing supply related requests: by phone, by email, or even by chat.</li>
<li>This is a non-technical role;</li>
<li>Provide clear information about products and service;</li>
<li>Manage customer requests and clarify any doubts;</li>
<li>Deliver a positive attitude towards the brand;</li>
<li>Provide top-class interactions and customer service</li>
</ul>
Requirements
<li>High School Diploma or Secondary School Completion Equivalent</li>
<li>Minimum of a year’s experience in a Customer Support or client facing role, in a multi-national environment (preferable - not mandatory)</li>
<li>Adaptable to working alongside the time zone and calendar of local stakeholders.</li>
<li>Required Language Thresholds:
<ul>
<li>English (B2 - C1: Independent User Level)</li>
<li> Czech (C2: Native-Level Fluency)</li>
</ul>
</li>
Benefits
<ul>
<li>Competitive Salary </li>
<li>12 months renewable contract (Permanent after 2 years)</li>
<li>Career Progression Opportunities</li>
<li>Health Insurance Package</li>
<li>Relocation Package and Accommodation provided (optional) from the company*</li>
</ul>
 
*(for candidates coming from abroad)

Czech Client Advisor - Lisbon, Portugal

Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal.
Your mission as a customer support agent is to support their activities offering the best quality service to their customers, while working with prestigious worldwide brands.
 
<h3>Your Role as a Customer Support Agent:</h3>
<ul>
<li>Answer to inbound calls and customer inquiries;</li>
<li>Answering phone inquiries and providing support and direction to customers and resolving customer service issues in a timely and empathetic manner;</li>
<li>To maintain accurate data input of consumer enquiries, questions and feedback on the customer services database.</li>
<li>To troubleshoot through the use of open questions, support documents and system training.</li>
<li>To be able to offer recommendations to common problems or frequently asked questions</li>
</ul>
Requirements
<ul>
<li> Citizen UE or Work Permit Portugal; </li>
<li>Fluency in Arabic (C1/C2 Level or Native);</li>
<li>Good knowledge of English (B2 level);</li>
<li>Typing Speed: 25 words per minute.</li>
<li>Availability to work in rotating shifts</li>
<li>Good computer skills;</li>
<li>Any kind of previous experience or contact with clients</li>
<li>Excellent communication skills;</li>
<li>Good listening and empathy skills;</li>
<li>Good time management skills;</li>
<li>Team spirit and flexibility.</li>
</ul>
Benefits
<ul>
<li>Competitive salary;</li>
<li>Meal vouchers;</li>
<li>Fixed-term, renewable employment contract;</li>
<li>Private health insurance after 6 months of contract signature (additionally to the standard insurance).</li>
<li>Sports activities and much more!!</li>
</ul>

Arabic Customer Support Agent - Lisbon

At the moment Cross Border Talents is looking for Portuguese speakers to work in Athens, Greece. Are you interested in moving abroad?
<h3>Your Role as a Customer Technical Advisor:</h3>
<ul>
<li>Respond and record consumer inquiries/questions raised through free phone lines for customers;</li>
<li>Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services database;</li>
<li>Ensure Client complaints are dealt with and logged in line with the company’s complaints escalation policy;</li>
<li>Ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately; </li>
<li>Troubleshoot through the use of open questions, support documents, and system training;</li>
<li>Offer recommendations to common problems or frequently asked questions.</li>
</ul>
<h3> </h3>
<h3> </h3>
Requirements
<h3>Requirements for the Customer Technical Advisor:</h3>
<ul>
<li>High School Diploma or Higher</li>
<li>Native/Fluent Portuguese ;</li>
<li>Good level of English, C1;</li>
<li>Writing speed: 20 words per minute</li>
<li>Active Listening</li>
<li>Good Problem Solving Skills</li>
<li>Strong troubleshooting skills</li>
</ul>
Benefits
<h3>Cross Border Talent's Offer:</h3>
<ul>
<li>Paid travel Expenses;</li>
<li>Accommodation in a hotel for the first 14 days, while at the same time there will be a company looking for a house according to your expectations;</li>
<li>Renewable contract of 12 months;</li>
<li>Health Coverage and Private Health Care;</li>
<li>Attractive Salary with performance bonus;</li>
<li>Working hours: 40h per week = is 8 hours per day / 5 days a week;</li>
<li>Greek lessons</li>
<li>Free Real Estate Agency Fee</li>
</ul>

Portuguese Customer Technical Advisor | Athens Greece

We are looking for Language Interpreters:
1) English -Khmer- English 
2) English- Italian- English 
3) English - Bulgarian - English 
4) English- Hungarian - English
5) English - Portugese Cape Verdean (Creole) - English
6) English - Russian - English 
7) English - Uzbek - English 
Period of Employment: Permanent / Opens for Citizens
Working Hours: 40 hours per week / based on schedule / (Permanent night shift)
Work Station: Work from home
Answer calls promptly and conducts interpretation in a friendly and professional manner.
Render correct concepts and meanings according to the conventions of established interpretation protocol avoiding omissions or additions.
Speak clearly in both languages using proper pronunciation, enunciation, and polite expressions.
Maintain a professional demeanor throughout the call at all times.
Maintain punctuality and availability during scheduled work hours.
Follow client instructions, in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP), avoiding interaction with the LEP without the client’s permission.
Purely interpretation (from English to Native language and Native language to English)
No dealing with escalation or providing resolution, Please contact me @ +60167051762 via Whatsapp.
Requirements
Excellent English and Fluent in their respective native language ( Able to read &amp; write )
Speak clearly in both languages using proper pronunciation, enunciation and polite expressions
Only Nationals / Permanent Residence with sound knowledge in both languages.
Must be working from home 9 hours anytime following the required schedule by the client(shift will fall anytime between 8pm – 8 am Malaysia Time(9 hours shift inclusive an hour break)
Own home internet (stable internet), minimum of 10MB download and 5MB upload speed
Need own mobile phone Android Version 6 and above or IOS 12 and above
Willing to work permanent night shift and must be willing to work on public holidays / and weekends.
Benefits
Salary: RM 30 Per hour/ around RM 4800.00 per month approximately ( Malaysian Ringit)
Benefits: Annual leave(12 days), MC + Hospitalization Leave, Medical Coverage and Insurance.
Entitled to 2 days off in a week which will be rotating any day
Public holiday, and off days will be as per country served. (US)
Paid replacement leaves

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