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<h3>Cross Border Talents is looking for Dutch speakers to work in Athens, Greece.</h3>
 
Your role:
Respond and record consumer inquiries/questions raised through free phone lines for customers;
Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services database;
Ensure Client complaints are dealt with and logged in line with the company’s complaints escalation policy;
Ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately;
Troubleshoot through the use of open questions, support documents, and system training;
Offer recommendations to common problems or frequently asked questions.
Requirements
High School Diploma or Higher
Native/Fluent Dutch;
Good level of English, C1;
Writing speed: 20 words per minute
Active Listening
Good Problem Solving Skills
Strong troubleshooting skills
Benefits
Paid travel Expenses;
Health Coverage and Private Health Care; 
Attractive Salary with performance bonus;
Working hours: 40h per week = is 8 hours per day / 5 days a weeks

Dutch Customer Support - Athens, Greece

At the moment Cross Border Talents is looking for Swedish speakers to work in Athens, Greece. Are you interested in moving abroad?
<h3>Your Role as a Customer Technical Advisor:</h3>
<ul>
<li>Respond and record consumer inquiries/questions raised through free phone lines for customers;</li>
<li>Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services database;</li>
<li>Ensure Client complaints are dealt with and logged in line with the company’s complaints escalation policy;</li>
<li>Ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately; </li>
<li>Troubleshoot through the use of open questions, support documents, and system training;</li>
<li>Offer recommendations to common problems or frequently asked questions.</li>
</ul>
<h3> </h3>
<h3> </h3>
Requirements
<h3>Requirements for the Customer Technical Advisor:</h3>
<ul>
<li>High School Diploma or Higher</li>
<li>Native/Fluent Swedish;</li>
<li>Good level of English, C1;</li>
<li>Writing speed: 20 words per minute</li>
<li>Active Listening</li>
<li>Good Problem Solving Skills</li>
<li>Strong troubleshooting skills</li>
</ul>
Benefits
<h3>Cross Border Talent's Offer:</h3>
<ul>
<li>Paid travel Expenses;</li>
<li>Accommodation in a hotel for the first 14 days, while at the same time there will be a company looking for a house according to your expectations;</li>
<li>Renewable contract of 12 months;</li>
<li>Health Coverage and Private Health Care;</li>
<li>Attractive Salary with performance bonus;</li>
<li>Working hours: 40h per week = is 8 hours per day / 5 days a week;</li>
<li>Greek lessons</li>
<li>Free Real Estate Agency Fee</li>
</ul>

Swedish Customer Technical Advisor | Athens Greece

At the moment Cross Border Talents is looking for Danish speakers to work in Athens, Greece. Are you interested in moving abroad?
<h3>Your Role as a Customer Technical Advisor:</h3>
<ul>
<li>Respond and record consumer inquiries/questions raised through free phone lines for customers;</li>
<li>Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services database;</li>
<li>Ensure Client complaints are dealt with and logged in line with the company’s complaints escalation policy;</li>
<li>Ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately; </li>
<li>Troubleshoot through the use of open questions, support documents, and system training;</li>
<li>Offer recommendations to common problems or frequently asked questions.</li>
</ul>
<h3> </h3>
<h3> </h3>
Requirements
<h3>Requirements for the Customer Technical Advisor:</h3>
<ul>
<li>High School Diploma or Higher</li>
<li>Native/Fluent Danish ;</li>
<li>Good level of English, C1;</li>
<li>Writing speed: 20 words per minute</li>
<li>Active Listening</li>
<li>Good Problem Solving Skills</li>
<li>Strong troubleshooting skills</li>
</ul>
Benefits
<h3>Cross Border Talent's Offer:</h3>
<ul>
<li>Paid travel Expenses;</li>
<li>Accommodation in a hotel for the first 14 days, while at the same time there will be a company looking for a house according to your expectations;</li>
<li>Renewable contract of 12 months;</li>
<li>Health Coverage and Private Health Care;</li>
<li>Attractive Salary with performance bonus;</li>
<li>Working hours: 40h per week = is 8 hours per day / 5 days a week;</li>
<li>Greek lessons</li>
<li>Free Real Estate Agency Fee</li>
</ul>

Danish Customer Technical Advisor | Athens Greece

Vous êtes passionné par la relation client et les technologies ? Vous cherchez à voyager et explorer le monde ? 
Venez à Lisbonne ! Capitale du surf, de la bonne ambiance, de l’art et de la culture. 
Votre mission en tant qu’agent du service client sera de supporter l’activité en offrant la meilleure qualité de service aux utilisateurs, tout en travaillant pour l’une des plus prestigieuses marques au monde.
 
Voici ce que vous allez faire :
• Répondre aux appels entrant et aux demandes des clients en résolvant leurs problèmes en faisant preuve d’empathie et de professionnalisme. 
Vous serez responsable de la sécurité des contenus publiés sur les réseaux sociaux, en vous assurant qu'ils sont conformes à la réglementation ;
• Examiner les vidéos, l’images, l'audio, rechercher du contenu inapproprié, avant qu'il ne soit pas mis en ligne ;
• Éliminer et bloquer les contenus non conformes, ainsi que filtrer, organiser et évaluer les informations ;
• Contribuer à créer une meilleure expérience utilisateur, en aidant à améliorer également les stratégies et les opérations ;
• Signaler immédiatement tout contenu qui enfreint la réglementation communautaire.
• Maintenir une saisie précise des demandes, questions et réactions des consommateurs dans la base de données des services à la clientèle.
• Résoudre les problèmes à l'aide de questions ouvertes, de documents d'assistance et de formations sur le système.
• Être en mesure de proposer des recommandations pour résoudre des problèmes courants ou des questions fréquemment posées.
Requirements
• Langue maternelle française (C1 ou C2) ;
• Bonne connaissance de l'anglais (B2) ;
• Vous avez un passeport européen ou un permis légal pour travailler au Portugal ;
• Vitesse de frappe de 25 mots à la minute ;
• Disponibilité pour travailler sur des postes décalés ;
• Une première expérience en contact client est un plus ;
• Bonne écoute et empathie ;
• Esprit d'équipe et flexibilité ;
• Bonne gestion de son temps.
Benefits
• Frais de déplacement remboursés ;
• Prise en charge à l'aéroport ;
• Possibilité de vivre dans l'un des appartements de l'entreprise, tous frais payés ;
• Indemnité de repas ;
• Formation et coaching ;
• Excellente opportunité de travail dans une entreprise multinationale de premier plan;
• Travail stable et progression de carrière;
• Assurance maladie privée dès le premier jour ;
• Cours de portugais gratuits, activités sportives et événements organisés.

French Customer Support Agent - Lisbon

Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal. Over the last years, they have been recognized as an excellent company to work for and one of the best costumer services provider company, considered several times the best company to work for in Portugal by the Great Place to Work Institute and twice by Exame Magazine.
Your mission as a customer support agent is to support their activities offering the best quality service to their customers, while working with prestigious worldwide brands.
 
<h3>Your Role as a Customer Support Agent:</h3>
<ul>
<li>Answer to inbound calls and customer inquiries;</li>
<li>Answering phone inquiries and providing support and direction to customers and resolving customer service issues in a timely and empathetic manner;</li>
<li> To maintain accurate data input of consumer enquiries, questions and feedback on the customer services database. </li>
<li>To troubleshoot through the use of open questions, support documents and system training. </li>
<li> To be able to offer recommendations to common problems or frequently asked questions </li>
</ul>
Requirements
<ul>
<li>Fluency in Finnish (C2 Level or Native);</li>
<li>Good knowledge of English (B1 level);</li>
<li>Typing Speed: 20 words per minute. </li>
<li>Availability to work in rotating shifts</li>
<li>Good computer skills;</li>
<li>Any kind of previous experience or contact with clients</li>
<li>Excellent communication skills;</li>
<li>Good listening and empathy skills;</li>
<li>Good time management skills;</li>
<li>Team spirit and flexibility.</li>
</ul>
Benefits
<ul>
<li>Competitive salary;</li>
<li>Meal vouchers;</li>
<li>Fixed-term, renewable employment contract;</li>
<li>Private health insurance after 6 months of contract signature (additionally to the standard insurance).</li>
<li>Airport pick-up and administrative assistance with your registration in Portugal;</li>
<li>Reimbursement of your flight expenses</li>
<li>Accommodation in one of our Client's company’s shared apartments;</li>
<li>Free Portuguese lessons, sports activities and much more!!</li>
</ul>

Finnish Customer Support Agent - Lisbon

Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal.
Your mission as a customer support agent is to support their activities offering the best quality service to their customers, while working with prestigious worldwide brands.
<h3>Your Role as a Customer Support Agent:</h3>
<ul>
<li>Answer to inbound calls and customer inquiries;</li>
<li>Answering phone inquiries and providing support and direction to customers and resolving customer service issues in a timely and empathetic manner;</li>
<li>To maintain accurate data input of consumer enquiries, questions and feedback on the customer services database.</li>
<li>To troubleshoot through the use of open questions, support documents and system training.</li>
<li>To be able to offer recommendations to common problems or frequently asked questions</li>
</ul>
Requirements
<ul>
<li>Fluency in Spanish (C2 Level or Native);</li>
<li>Good knowledge of English (B1 level);</li>
<li>Typing Speed: 20 words per minute.</li>
<li>Availability to work in rotating shifts</li>
<li>Good computer skills;</li>
<li>Any kind of previous experience or contact with clients</li>
<li>Excellent communication skills;</li>
<li>Good listening and empathy skills;</li>
<li>Good time management skills;</li>
<li>Team spirit and flexibility.</li>
</ul>
Benefits
<ul>
<li>Competitive salary;</li>
<li>Meal vouchers;</li>
<li>Fixed-term, renewable employment contract;</li>
<li>Private health insurance after 6 months of contract signature (additionally to the standard insurance).</li>
<li>Airport pick-up and administrative assistance with your registration in Portugal;</li>
<li>Reimbursement of your flight expenses</li>
<li>Accommodation in one of our Client's company’s shared apartments;</li>
<li>Free Portuguese lessons, sports activities and much more!!</li>
</ul>

Spanish Customer Support Agent - Lisbon

We are looking for you to help us deliver exceptional sales experience to our customers for our client multinational technology company that specializes in Internet-related services and cloud technology as a Sales Development Rep based in Dublin, Ireland.
Our client help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. 
Requirements
This is a business to business pre-sales position where you'll generate sales leads to bring on new business opportunities. You'll work towards individual targets as well as be part of a larger sales team whose focus is growing our client’s Cloud customer base across EMEA. You'll be in a phone-based environment, where you'll interact with customers primarily via outbound calls and emails. These potential customers have interacted with our client’s marketing team and your goal is twofold - to drive pipeline to the sales team while creating a beautiful experience for all.
 
<ul>
<li>Craft a great first impression to our prospects and customers by adding value during every customer touchpoint</li>
<li>Maintain active engagement with new and existing leads through creative follow-up communications designed to increase customer interest, and excitement in cloud products.</li>
<li>Identify key decision makers and/or key influencers within an organization. You will need to understand their business needs and how to identify how our client’s solutions can help.</li>
<li>Partner with our marketing and sales teams to provide feedback on lead quality and demand generation</li>
<li>Keep meticulous records of interactions with leads in our CRM </li>
<li>Excellent written and verbal communication skills</li>
<li>Fluent in English &amp; Swedish - Written and verbal</li>
<li>Ability to multi- task, prioritize, and manage time effectively</li>
<li>Knowledge of the marketing technology industry</li>
<li>Target driven and total focus on achieving targets and helping grow business</li>
<li>Present a balanced approach to cold calling, relationship development, sales process, and appointment setting</li>
<li>Ability to understand complex business environments and uncover business challenge</li>
</ul>
Benefits
<ul>
<li>Competitive annual base salary plus bonus based on performance</li>
<li>Excellent relocation package to assist you in moving to Dublin (Including flight assistance and 7 Nights hotel accommodation).</li>
<li>Continuous paid training on the latest technology</li>
<li>Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements</li>
<li>Private Pension and Life assurance</li>
<li>On site Kitchen</li>
<li>20 annual leave days 9 statutory days entitlement</li>
<li>Potential for rapid advancement in many fields, and throughout 17 countries!</li>
</ul>

Sales Development - Swedish

Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal. Over the last years, they have been recognized as an excellent company to work for and one of the best costumer services provider company, considered several times the best company to work for in Portugal by the Great Place to Work Institute and twice by Exame Magazine.
Your mission as a customer support agent is to support their activities offering the best quality service to their customers, while working with prestigious worldwide brands.
 
<h3>Your Role as a Customer Support Agent:</h3>
<ul>
<li>Answer to inbound calls and customer inquiries;</li>
<li>Answering phone inquiries and providing support and direction to customers and resolving customer service issues in a timely and empathetic manner;</li>
<li> To maintain accurate data input of consumer enquiries, questions and feedback on the customer services database. </li>
<li>To troubleshoot through the use of open questions, support documents and system training. </li>
<li> To be able to offer recommendations to common problems or frequently asked questions </li>
</ul>
Requirements
<ul>
<li>Fluency in Korean (C2 Level or Native);</li>
<li>Good knowledge of English (B1 level);</li>
<li>Typing Speed: 20 words per minute. </li>
<li>Availability to work in rotating shifts</li>
<li>Good computer skills;</li>
<li>Any kind of previous experience or contact with clients</li>
<li>Excellent communication skills;</li>
<li>Good listening and empathy skills;</li>
<li>Good time management skills;</li>
<li>Team spirit and flexibility.</li>
</ul>
Benefits
<ul>
<li>Competitive salary;</li>
<li>Meal vouchers;</li>
<li>Fixed-term, renewable employment contract;</li>
<li>Private health insurance after 6 months of contract signature (additionally to the standard insurance).</li>
<li>Airport pick-up and administrative assistance with your registration in Portugal;</li>
<li>Reimbursement of your flight expenses</li>
<li>Accommodation in one of our Client's company’s shared apartments;</li>
<li>Free Portuguese lessons, sports activities and much more!!</li>
</ul>

Korean Customer Support Agent - Lisbon

Hiring Native – Customer Service Representative.
Native Languages such as : Thai, Indonesian, Korean, Hindi, Vietnamese
Location: KL – Full Time position – Visa sponsored ( candidate must be in Malaysia )
Working Structure ( 3 rotating shifts)
Must-have Criteria
1. Possess customer service experience atleast 1 yr minimum and skill to manage critical and end-to-end customer service management in a timely and professional manner
2. Able to work on 24/7 shift pattern and support any shift when required
Language: Proficient in English, Native Languages ( Read, Write and Speak fluently)
Salary Range
From RM4500 to RM6000 
Send your updated CV’s or whatsapp me for more information @ +60137736639
Thank you.

Hiring Native Language Customer Service Thai, Indonesian, Korean, Hindi

At the moment Cross Border Talents is looking for German speakers to work in Athens, Greece. Are you interested in moving abroad?
<h3>Your Role as a Sales Representative Advisor:</h3>
<ul>
<li>Communicate with German-speaking customers &amp; partners from Germany</li>
<li>Maintain and increase existing client portfolios</li>
<li>Strive toward customer retention and loyalty, fully supporting the customer to achieve a successful sales outcome</li>
<li>Provide and maintain strong, professional relationship with all customers and show empathy at all times</li>
<li>Work effectively as part of a team, developing effective and supportive relationships with colleagues and management</li>
</ul>
<h3> </h3>
<h3> </h3>
Requirements
<ul>
<li>Excellent knowledge &amp; communication skills in German</li>
<li>Very good command of English</li>
<li>Usage of MS Windows and MS Office, ability to use Internet applications</li>
<li>Sales on a B2B Level</li>
<li>Simple mathematical calculations to work out dimensions and recommend correct freight Solutions</li>
<li>Knowledge of logistics on an operational level, as well as overland, seafreight and airfreight Logistics will be an advantage</li>
<li>Good problem-solving skills</li>
</ul>
Benefits
<h3>Cross Border Talent's Offer:</h3>
<ul>
<li>Complete relocation support: (flight ticket to Greece, 2-week hotel accommodation, assistance finding an apartment, real estate fee covered by our company)</li>
<li>Training by certified instructors</li>
<li>Competitive monthly salary + 2 extra salaries per year</li>
<li>Numerous benefits and discounts</li>
<li>Professional growth &amp; development opportunities</li>
<li>Free Greek language courses</li>
<li>State of the art premises located close to the center of Athens, providing a great working environment with relaxing break areas</li>
<li>Special events as well as community &amp; social responsibility initiatives</li>
 
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age. 
</ul>

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