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<h3>Job Description</h3>
Job Description
As the Quality Assurance Auditor, you'll be responsible for compliance and continuous quality improvement within the production area. Additional duties will be to monitor production’s daily activities in regards to compliance to SOP’s and cGMP’s, follow through with appropriate actions needed..
OTHER ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
<ul>
<li>Conduct detailed production audits and enforcing strict cGMPs to ensure the highest quality is produced by continually striving to improve company and quality SOPs</li>
<li>Conduct daily production audits to monitor production performance within cleanliness, sanitization, dispense, blending, encapsulation, bottling, labeling and documentation accuracy and completeness</li>
<li>Inspect and monitor all in-process materials and finished goods</li>
<li>Create computer-digital entries for any nonconformance issues, collect data, and report to QA management/production management for complete follow through</li>
<li>Audit all production electronic paperwork (PCLE) to include checklists, data reporting, releases and rejections for completeness</li>
<li>Recommend and initiate procedures to prevent errors or to improve quality in all areas of production and quality</li>
<li>Generate daily pass down for QA production auditors and QA supervisor</li>
<li>Assist in providing labels as needed to production staff</li>
<li>Follow all quality department SOP’s including any actions taken. Contribute to and support the company’s quality initiatives through individual and team contributions.</li>
<li>Perform other duties and responsibilities, as assigned</li>
</ul>
WORK ENVIRONMENT
<ul>
<li>Daily work is on the production floor, standing/walking the majority of the time</li>
</ul>
<ul>
<li>Working around powders and strong odors; use of a particulate mask will be provided when needed</li>
<li>Duties are performed primarily in a smoke-free environment</li>
</ul>
Requirements
<ul>
<li>College degree in a science related field preferred, but not required</li>
<li>Minimum 3 years of work experience in a manufacturing or cGMP environment, or related experience</li>
<li>Must possess good computer skills and familiarity with MS Suite, particularly Word and Excel</li>
<li>Be able to learn quickly in-house computer programs</li>
<li>Strong communication skills to include the ability to be effective in working with production operators and supervisors</li>
<li>Must be willing to work overtime or on weekends, as the workload demands</li>
</ul>
PHYSICAL REQUIREMENTS
<ul>
<li>Frequently required to stand, walk, bend, kneel, crouch, balance, and reach</li>
<li>Regularly lift and/or move up to 50 lbs.</li>
<li>Push/Pull up to 300 lbs.</li>
</ul>
Benefits
ProCaps Laboratories provides:
<ul>
<li>A starting pay is $21 an hour! DOE</li>
<li>Top-Tier Medical, Dental &amp; Vision Coverage – $0 cost when you qualify for our Wellness Program</li>
<li>Generous Paid Time Off – includes 8 paid company holidays</li>
<li>401(k) with Company Match – up to 4.5%</li>
<li>100% Company-Paid Life Insurance</li>
<li>100% Company-Paid Short-Term Disability Insurance</li>
<li>Gym Membership Reimbursement</li>
<li>Monthly Vitamin Allowance + Employee Discounts on Products</li>
<li>Company-Funded Health Savings Account (HSA) – $1,600 annually</li>
<li>Cash Bonuses Through Employee Referral Program</li>
<li>Optional Pet Insurance Available</li>
<li>Fantastic work environment that focuses on Safety, Quality, Community, and amazing people. We hire top talent and celebrate the ingenuity and tenacity of our team members and leaders!</li>
</ul>

Quality Assurance Auditor

<h3>Job Description</h3>
Job Description
Kimball Midwest, un distribuidor nacional de productos de mantenimiento, reparación y operación, está buscando un Administrador de Sistemas para nuestra ubicación en Columbus, OH.
Como asociado de Kimball Midwest, experimentarás por qué hemos sido reconocidos como uno de los Mejores Lugares para Trabajar en Columbus durante trece años consecutivos. ¡Nuestro crecimiento en ingresos de ventas es dinámico, aumentando de $1 millón en 1983 a más de $500 millones hoy en día! A lo largo de todo nuestro crecimiento, hemos mantenido viva la cultura de empresa familiar y operada. En Kimball Midwest, eres un nombre y no un número, y nos enorgullecemos de nuestra cultura única.
Responsabilidades
<ul>
<li>Responsable de garantizar la integridad y protección de los sistemas y datos de Kimball Midwest.</li>
<li>Responsable de contribuir con aportes a los diseños e implementaciones de sistemas con un enfoque dedicado.</li>
<li>Colabora con el equipo de Operaciones de TI para monitorear de manera vigilante las vulnerabilidades de seguridad.</li>
<li>Documenta, maneja o escala alertas y eventos de ciberseguridad según el protocolo y procedimientos del departamento, ejecutando flujos de trabajo técnicos establecidos.</li>
<li>Configura sistemas para monitorear indicadores de eventos/compromisos de ciberseguridad.</li>
</ul>
Calificaciones
<ul>
<li>Mínimo de 4 años de experiencia en Soporte de TI.</li>
<li>Nivel básico de comprensión de Operaciones de Ciberseguridad, incluyendo monitoreo, detección, respuesta a incidentes y forense.</li>
<li>Comprensión intermedia de servidores Linux y Windows, bases de datos y extracción de datos, redes, protocolos de internet y modelos de capa OSI.</li>
<li>Capacidad para trabajar fuera del horario comercial normal.</li>
</ul>
Información Adicional
Esta es una posición híbrida, ubicada en Columbus, OH.
Ofrecemos un paquete de beneficios que incluye seguro de salud, dental y de visión, seguro de vida patrocinado por la empresa, seguro de vida y discapacidad opcional, Cuentas de Ahorro para la Salud y Cuentas de Gastos Flexibles, un 401(k) con aportación, Asistencia para Matrícula, Licencia Parental Pagada, Tiempo Libre Pagado (PTO), un código de vestimenta "Vístete para tu Día" y días festivos pagados.
Kimball Midwest es un empleador que ofrece igualdad de oportunidades y está comprometido con un programa de reclutamiento de mujeres, miembros de grupos minoritarios, personas con discapacidades, veteranos calificados y cualquier otra clasificación protegida por la ley federal, estatal o local.
Participamos en E-Verify

Administrador de Sistemas

<h3>Job Description</h3>
Job Description
Triple Cities Metal Finishing is currently seeking an experienced Quality Technician to join our quality control team. As a Quality Technician, you will be integral to maintaining and improving our high standards by ensuring that products meet specific standards of quality and safety. Additionally, this role offers a fantastic opportunity to work directly with our Leadership Team, with a clear path for career advancement and professional growth.
About Us: 
Triple Cities Metal Finishing is a premier one-stop-shop for all of your finishing needs. Our continuous focus on improving quality and increasing productivity has made Triple Cities Metal Finishing a leader in the industry. 
We offer several services including anodizing, painting, powder coating, intricate masking and silk screening, allowing us to provide multiple finishes on individual parts. We service a multitude of industries including; aerospace, agricultural, automotive, computer, electronics, household, industrial, medical and military. Our customer base ranges from small privately owned machine shops to top Fortune 500 companies such as Lockheed Martin, General Dynamics and BAE Systems. 
We are also proud to be ISO 9001:2015, AS9100D and NADCAP certified!
Position Overview
Responsibilities May Include:
<ul>
<li>Rework Paperwork: Prepare, complete and maintain detailed records of rework activities, ensuring all documentation is accurate including issue identification, cause analysis, and corrective actions.</li>
<li>Non-Conformances: Identify, document, and manage non-conformances, working with relevant teams to implement corrective actions.</li>
<li>Contract Review: Review contracts and specifications to ensure they meet quality requirements and company standards. </li>
<li>Inspection &amp; Approval: Inspect first and final parts and materials, accepting or rejecting them based on specifications.</li>
<li>Quality Audits: Participate in internal and external quality audits, providing necessary documentation and support.</li>
<li>Organization and Documentation: Maintain organized records of all quality-related activities, ensuring documentation is thorough, accurate, and easily accessible.</li>
<li>Communication: Discuss inspection outcomes with production teams and collaborate with the Quality Manager on daily tasks.</li>
<li>Quality Assurance: Assist in achieving QA compliance and targets; develop and maintain quality procedures and controls.</li>
<li>Supplier &amp; Product Assessment: Evaluate product specifications and customer requirements, including those of suppliers.</li>
<li>Training: Assist in training staff on quality standards and procedures.</li>
<li>Blueprint Reading: Interpret blueprints, technical documents, and manuals to ensure product quality.</li>
<li>Testing Tools: Use tools such as rulers, calipers, gauges, hand thickness gauge, or micrometers for measurement. Also XRF Xray measuring.</li>
</ul>
Qualifications:
<ul>
<li>Experience: 
<ul>
<li>High school diploma or equivalent; technical degree or certification in quality management or a related field preferred.</li>
<li>Proven experience in a quality assurance or quality control role, preferably in a manufacturing or production environment required. </li>
</ul>
</li>
<li>Attention to Detail:
<ul>
<li>Keen eye for detail and accuracy.</li>
<li>Strong organizational skills</li>
</ul>
</li>
<li>Technical Skills:
<ul>
<li>Must have advanced math and computer skills.</li>
<li>Ability to use specialized testing tools and machinery</li>
<li>Ability to read technical documents and blueprints.</li>
<li>Proficiency in Microsoft Office Suite and quality management software</li>
</ul>
</li>
<li>Physical Requirements:
<ul>
<li>Ability to stand, walk, and move around the production floor for extended periods. </li>
<li>Ability to lift and carry up to 25lbs independently. </li>
</ul>
</li>
</ul>
<ul>
<li>Visual acuity to inspect products and read documents.</li>
<li>Must be able to work in various environmental conditions, including exposure to noise, dust, and temperature variations.</li>
</ul>
<ul>
<li>Communication: 
<ul>
<li>Strong communication and interpersonal skills.</li>
<li>Must be able to work cross functionally within a production environment. </li>
</ul>
</li>
</ul>
Shift Hours:
<ul>
<li> Monday - Friday 7:00am-3:30pm</li>
</ul>
 
Total Compensation Package: 
 
<ul>
<li>Wage
<ul>
<li>This role is based in the State of New York which requires the disclosure of salary ranges. The expected salary range for this position is $17.00-$19.50 per hour. Triple Cities Metal Finishing provides salary ranges as a good faith estimate of what the company reasonably expects to pay for the position at the time of posting. Compensation offered to a selected candidate may vary based on factors such as (but not limited to) a candidate's job-related qualifications, skills, competencies, experience, and geographic location. The expected salary range for this position is subject to change and may be modified in the future. </li>
</ul>
</li>
</ul>
 
<ul>
<li>Benefits - We recognize the value of a comprehensive benefits package and work vigorously to ensure our package meets the needs of our employees and their families. Eligible employees can elect and participate in variety of benefits including:</li>
</ul>
 
<ul>
<li>Paid Holidays</li>
<li>Paid Vacation / Sick Time</li>
<li>401 (k) Retirement Plan with Company Match</li>
<li>Medical, Dental &amp; Vision Insurance </li>
<li>Employee Assistance Program (EAP)</li>
<li>Health Savings Account (HSA)</li>
<li>Company Paid Life Insurance </li>
<li>Voluntary Insurance Benefits including Disability Insurance, Accident Insurance, Cancer Insurance, Critical Illness Insurance, Hospital Indemnity Insurance and Life Insurance </li>
<li>Free Fountain Soda Machine On-site!</li>
</ul>
 
Triple Cities Metal Finishing is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Quality Technician

<h3>Job Description</h3>
Job DescriptionSnelling is hiring for an IT Admin!!!Do you have a structured way of working? Are you network technology savvy? We have a housing company looking to hire an IT Admin ASAP! This is an excellent opportunity with a well-established company in the Birmingham area. This is a 1st shift opening with a starting pay of $19.00-20.00/hr. Duties for IT ADMIN include but are not limited to: 
<ul>
<li>Installing hardware and troubleshooting computer issues</li>
<li>Responding to IT questions from company employees</li>
<li>Updating malware protection devices to prevent viruses</li>
<li>Tracking network traffic and activity</li>
<li>Installing and configuring software updates</li>
<li>Performing routine database backups.</li>
<li>Must aim to keep all company technology in good working order and accessible to staff</li>
<li>Responsible for managing and maintaining the hardwired lines and wireless connections and the hardware that hooks up to that system. </li>
</ul>
Qualifications needed for IT ADMIN:
<ul>
<li>Must have 2-3 years’ experience </li>
<li>Bachelor’s Degree, preferred</li>
<li>Familiar with MS Windows 10 &amp; 11 and Apple MacOS</li>
<li>Ability to prepare website with proper coding and content</li>
<li>Administration of Active Directory domains</li>
<li>Network technology and troubleshooting</li>
<li>Knowledge of TCP / IP</li>
<li>Experience with Windows clients and servers</li>
<li>ERP System experience</li>
</ul>
Interested and qualified? Please apply asap or send resume to <a href="mailto:whittney@snellingbham.com" target="_blank">whittney@snellingbham.com</a> for immediate review. Snelling, with over 70 years of staffing expertise, specializes in clerical, administrative, professional and industrial positions, permanent and temporary. There's never a fee or contract to our candidates! Snelling is an Equal Opportunity Employer and a drug free work place.

IT Admin

<h3>Job Description</h3>
Job Description
Information Technology Support Specialist
Work locations: Both 415 N. Zarfoss Drive, York PA 17404 - AND - 901 N. Cameron St. Harrisburg, PA 17101
Salary: $21.00/hr- $26.00/hr
Benefits: Excellent benefit package, low cost insurance
Role in organization:
The position is critical in assisting the Susquehanna Regional Transportation Authority in meeting our mission of mobility. The impact of public transportation runs much deeper than a trip from point A to point B. We are the means for which people have access to experiences that alter their lives in meaningful ways. Our culture of innovation and stewardship champions that mission. This position plays a crucial role in providing technical assistance and support to the company's end-users. Responsible for resolving Information Technology (IT) issues promptly, ensuring smooth operations, and providing excellent customer service. 
Key/Reporting Relationship:
This position reports to the System / Network Administrator. This position receives general instructions regarding the scope of assignments and relation to the Authority's strategic goals.
 
Essential Duties and Responsibilities:
 
Provides technical assistance and support to end-users for hardware, software, and networking issues.
Manages hardware and software related to communications of all types used by the Authorities. Ensures user problems involving hardware/software are managed in a timely and professional manner; diagnoses problems; contacts other technical staff as necessary; completes on-site repairs, provides users with replacement equipment if required; and/or conducts repair follow-up.
Troubleshoots and resolve IT-related problems in a timely and efficient manner. 
Installs, configures, and maintains computer systems, peripherals, and software applications. 
Sets up and configures user accounts and permissions. 
Assists with IT asset management, including inventory tracking and maintenance. 
Responds to IT support tickets and requests, prioritizing tasks based on urgency and impact. 
Documents IT support activities, solutions, and procedures for future reference by working with the Trouble Ticket system provided by the Authorities. 
Collaborates with other IT team members to escalate and resolve complex issues.
Assists in the development and implementation of IT policies and procedures. 
Ensures compliance by following Authorities' policies and procedures and local, state and government regulations. Maintains regular attendance and performs duties and responsibilities as assigned. 
Contributes to the team by training assigned employees.
Maintains trust, confidence and a positive image of the organizations by keeping information confidential and disclosing only on a need to know basis; ensuring high ethical standards; and using good customer service skills with both internal and external customers.
Ensures communication and positive image of Authorities by reviewing critical incidents, exceptions to policy and/or goal achievement with supervisor.
Maintains cooperative relationship with coworkers and management by communicating necessary information, responding to requests, building rapport; and participating in problem- solving methods.
Contributes to effective communications within the organization by establishing and maintaining effective communication lines with all staff members and general public. Keeps management and staff informed of critical information needed to ensure smooth operations. 
Maintains professional and technical knowledge by attending educational classes/workshops; reviewing professional publications; establishing personal networks; and participating in relevant professional societies.
Additional Tasks: Contributes to SRTA team effort by performing other assigned duties as needed.
 
Job requirements:
Requirements listed represent the knowledge, skill, and/or ability, mental/physical demands and work environments required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
Essential knowledge, skills, abilities and experience:
<ul>
<li>Bachelor's Degree in Information Technology, Computer Science, Management Information Systems, or a related field or equivalent experience.</li>
<li>Previous experience in IT support or a related role.</li>
<li>Relevant IT certifications a plus (e.g., CompTIA A+, Network+, Microsoft Certified Desktop Support Technician).</li>
<li>Strong technical skills in troubleshooting hardware, software, and networking issues. </li>
</ul>
<ul>
<li>Ability to communicate technical information to a non-technical audience.</li>
<li>Ability to understand transit systems operations and service area.</li>
<li>Ability to solve problems and deal with a variety of changing situations in a timely manner.</li>
<li>Ability to be detail oriented, ensure accuracy, and meet deadlines.</li>
<li>Ability to be organized and work on multiple projects in a fast-paced environment.</li>
<li>Ability to maintain confidentiality.</li>
<li>Ability to maintain compliance with the Health Insurance Portability and Accountability Act (HIPAA).</li>
<li>Ability to manage one's own time and to follow a schedule to meet deadlines.</li>
<li>Excellent written, verbal, communication and interpersonal skills. </li>
<li>Expert level in computer applications to include MS Office. </li>
<li>Ability to actively listen, communicate effectively and follow oral and written instructions that are given in English. Ability to complete records. Ability to work with diverse customers.</li>
<li>A collaborative and flexible style with the ability to work cooperatively with a variety of staff, both internally and externally. </li>
<li>Work hours may include a nonstandard workweek, overtime, various shifts and weekend work. </li>
<li>Ability to travel for meetings, training purposes or other organizational needs with occasional overnight requirements.</li>
<li>Ability to represent the Authority in a professional and positive manner at all times. </li>
<li>Must meet hiring qualifications of an acceptable driving record and background verification in accordance with SRTA standards. </li>
<li>Must have regular attendance and punctuality.</li>
</ul>
 
Certificates and Licenses Required: 
<ul>
<li>Must possess valid motor vehicle operator's license that is not under suspension or revocation. </li>
</ul>
The Authority is an equal opportunity employer.

IT Support Specialist

<h3>Job Description</h3>
Job DescriptionDescription:
We are looking to hire a friendly, energetic, and helpful person to fill Full-time Front End Supervisor position. This candidate must be able to lead a small group, write a schedule, and communicate consistently with other management and fellow employees. Strong organizational skills are a must! 
Customer service is crucial in this role so the candidate must be kind, responsible, and able to solve a variety of situations. Duties include checking out customers, collection of money for purchases, operation of a cash register, participate in hiring, assist customers with every service the store offers, and thanking our customers for shopping with Super One Foods. If you enjoy working with people this can be very rewarding work environment. This candidate will be working 40 hours a week and will be eligible for a full benefits package. Prior retail experience is appreciated.
<ul>
<li>This position requires an employee to be able to stand at a cash register station for periods of time.</li>
<li>Must be able to physically handle grocery items with typical weights of 2 lbs., and occasionally all the way up to 40 lbs.</li>
<li>Work shifts may vary with flexibility in terms of scheduling.</li>
<li>Advancement opportunities are available for employees that are successful at demonstrating outstanding customer service skills.</li>
<li>This position also offers the opportunity for many outstanding benefits including health insurance, pension, 401k, paid time off, along with other elective benefits.</li>
<li>Must be 18 years or older</li>
<li>Must be flexible with scheduling</li>
<li>Full Time</li>
<li>Customer Service</li>
<li>Grocery Retail</li>
<li>Sales</li>
</ul>
 
 
 
Requirements:

Front End Supervisor

<h3>Job Description</h3>
Job Description
Who We Are
PCMI (Policy Claim Management International) is a fast-growing, leading provider of integrated software for Extended Warranty Management and Finance and Insurance (F&amp;I) administration. We are a SaaS company that operates in a fast paced, entrepreneurial environment. Our 3 teams located in the US, Poland, and Thailand work collaboratively around the clock to build our PCRS platform that automates the full administration lifecycle of all extended warranties, F&amp;I products, and service contracts for our customers.
What You’ll Do 
As the Senior Infrastructure Engineer, you will be responsible for overseeing the design, development and management of on-prem and Azure platform. You will work closely with cross-functional teams to understand business requirements and translate them into scalable and efficient solutions.
In this role, you will: 
<ul>
<li>Manage and monitor Azure environments using Azure Monitor, Log Analytics, and Application Insights.</li>
<li>Implement and manage hybrid cloud setups, including Azure Arc and on-premises integrations.</li>
<li>Develop and maintain infrastructure automation using tools such as Bicep, ARM templates, Terraform, and PowerShell.</li>
<li>Automate provisioning, configuration, and deployment processes to support DevOps and CI/CD pipelines.</li>
<li>Enforce security best practices using Azure Security Center, Azure Policy, and Microsoft Defender for Cloud.</li>
<li>Ensure compliance with relevant frameworks (e.g., ISO, SOC 2, NIST) and manage identity using Azure AD, RBAC, and Conditional Access.</li>
<li>Conduct system performance tuning, monitoring, and troubleshooting for Azure-hosted services.</li>
<li>Proactively identify potential issues, perform root cause analysis, and implement long-term solutions.</li>
<li>Design and implement backup, disaster recovery, and high availability strategies using Azure Backup, Site Recovery, and Availability Zones.</li>
<li>Monitor Azure usage and optimize cost through reserved instances, rightsizing, and budget alerts.</li>
<li>Provide cost estimates and input into forecasting and budgeting processes.</li>
<li>Provide technical leadership and mentorship to API developers, fostering a culture of collaboration and continuous learning.</li>
</ul>
What You’ll Need to Join Our Team
Experience
<ul>
<li>Bachelor's degree in Computer Science, Engineering, or related field or equivalent work experience. </li>
<li>Azure Platform Expertise (5–7+ years)</li>
<li>Deep experience designing, deploying, and maintaining Azure-based solutions.</li>
<li>Hands-on experience with core Azure services: Virtual Machines (VMs), Virtual Networks (VNets), NSGs, Load Balancers, Azure Storage, Azure SQL, Azure Kubernetes Service (AKS), App Services, Azure Firewall.</li>
<li>Strong grasp of Azure governance: subscriptions, resource groups, management groups, RBAC, Azure Policy.</li>
<li>Infrastructure as Code &amp; Automation (3–5+ years)
<ul>
<li>Proficient in tools such as Terraform, Bicep, ARM templates, PowerShell, Azure CLI.</li>
</ul>
</li>
<li>Experience building reusable automation modules and integrating with CI/CD pipelines (e.g., GitHub Actions, Azure DevOps).</li>
<li>Practical experience implementing security controls and compliance requirements (e.g., using Defender for Cloud, Microsoft Sentinel, and Azure Key Vault).</li>
<li>Experience with identity and access management using Azure Active Directory, MFA, Conditional Access, and role-based access control.</li>
<li>Experience integrating Azure with on-premises infrastructure (e.g., ExpressRoute, VPN Gateway, Azure Arc, AD Connect).</li>
<li>Experience supporting enterprise-level environments with high availability, disaster recovery, and performance tuning.</li>
<li>Deep familiarity with Azure Monitor, Log Analytics, and custom dashboards.</li>
<li>Proven ability to diagnose and resolve complex infrastructure performance issues.</li>
<li>Experience contributing to or leading the design of cloud infrastructure blueprints, architecture reviews, or cloud strategy.</li>
<li>Ability to translate business needs into scalable infrastructure solutions.</li>
</ul>
Why Work for Us
<ul>
<li>Competitive Compensation from $125,000-$140,000*</li>
<li>Comprehensive Benefit Package**
<ul>
<li>Health, Dental &amp; Vision Insurance</li>
<li>Health Savings Account (HSA) </li>
<li>Flexible Spending Account (FSA)</li>
<li>Short &amp; Long Term Disability Insurance
<ul>
<li>Company-paid Long-Term Disability</li>
</ul>
</li>
<li>Company-paid Life Insurance </li>
<li>Voluntary Life Insurance </li>
<li>Voluntary Accident Insurance </li>
<li>Employee Assistance Program </li>
<li>401k with generous Company Match</li>
<li>Commuter Benefits </li>
</ul>
</li>
<li>Paid Time Off accrued per pay period </li>
<li>10 Paid Holidays</li>
<li>Paid Parental Leave</li>
<li>Annual Bonus Program</li>
<li>Professional Development Opportunities </li>
<li>Employee Events </li>
<li>Wellness Programs </li>
<li>Employee Discount Programs </li>
<li>Office in Park Ridge, IL - Convenient location to Blue Line </li>
</ul>
*Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related aspects.
**Eligible to enroll the first day of employment for immediate coverage.
Note: It is required for this role to be in the Park Ridge, IL office 2 days per week.

Senior Infrastructure Engineer

<h3>Job Description</h3>
Job DescriptionDescription:
Medusind is a leading provider of revenue cycle management solutions to dental, behavioral health, anesthesia, pathology, emergency, surgery, radiology, and other specialties. In January 2023, Alpine Investors, a people-driven private equity firm, invested in Medusind to continue to advance its leadership position as one of the top revenue cycle management companies in the country.
 
Position Overview:
 
The Implementations Team Lead plays a critical role in ensuring a seamless onboarding experience for new customers while supporting their ongoing operational success. This position is responsible for managing the implementation lifecycle, from documentation collection through systems set-up and early-stage success tracking. By optimizing internal workflows and enhancing communication between cross-functional teams, this role directly contributes to improved revenue cycle management (RCM) performance and long-term customer satisfaction.
 
Key Responsibilities:
 
Customer Onboarding &amp; Implementation:
<ul>
<li>Lead onboarding for new facilities (Billing Solutions and AVA accounts).</li>
<li>Manage the full onboarding lifecycle, including kickoff, documentation, system configuration, and early-stage success tracking (first 60–90 days).</li>
<li>Maintain customer satisfaction metrics throughout the onboarding process.</li>
<li>Maintain proactive communication with customers through their first year to track milestones and identify trends.</li>
</ul>
Systems &amp; Documentation Management
<ul>
<li>Collect, validate, and organize onboarding documentation, including:</li>
<li>W-9</li>
<li>BAA – Signed</li>
<li>State License(s) </li>
<li>Facility Information Form</li>
<li>Liability Insurance</li>
<li>Accreditation (JCAHO, CARF, etc.)</li>
<li>Billable Rates </li>
<li>Clinicians' licensure and NPIs</li>
<li>Facility Contracts Program Description</li>
<li>Program Schedule</li>
<li>Logo</li>
<li>Staff Roster</li>
<li>Comms &amp; Permissions Sheet</li>
<li>Electronic Payment Questionnaire</li>
<li>Payer Portals/EHR Access</li>
<li>Departmental Processes and FAQ</li>
<li>Facility Change Form</li>
<li>Maintain changes to facilities (new locations, facility relocations, etc.)</li>
<li>Manage system setups: request/create ShareFile or SharePoint folders, configure portal access, and deactivate access for terminated clients.</li>
<li>Obtain EMR, carrier portal, and clearinghouse credentials.</li>
<li>Facilitate internal system access for relevant departments.</li>
<li>Guide facilities through ERA and EFT setup steps, including gathering bank information and submitting access requests.</li>
<li>Conduct state/payer research as needed (e.g., licensing requirements).</li>
</ul>
Cross-functional Coordination:
<ul>
<li>Collaborate closely with billing, account management, and credentialing teams to ensure successful handoffs and alignment during onboarding.</li>
<li>Participate in internal meetings to share updates and escalate blockers.</li>
</ul>
Provider Enrollment Oversight:
<ul>
<li>Supervise the Provider Enrollment Specialist to ensure timely and accurate enrollment of clinicians with payers.</li>
<li>Monitor the enrollment progress and escalate delays or barriers to leadership as needed.</li>
<li>Review payer requirements and provide operational guidance on new state or payer onboarding.</li>
</ul>
Reporting &amp; Continuous Improvement:
<ul>
<li>Maintain and audit internal customer trackers and system access logs.</li>
<li>Identify process inefficiencies and support development of SOPs and scalable workflows.</li>
</ul>
 
Requirements:
Education:
<ul>
<li>Bachelor’s degree in healthcare administration, Business, Finance, however level of experience in the industry also considered.</li>
</ul>
Experience:
<ul>
<li>Experience in Behavioral Health licensing, credentialing, or contracting strongly preferred.</li>
<li>Proven track record managing onboarding or implementation projects.</li>
<li>Familiarity with administrative systems and document management platforms.</li>
</ul>
Technical Skills &amp; Industry Knowledge:
<ul>
<li>Proficiency with document portals (e.g., ShareFile, SharePoint) and EHR/EMR systems.</li>
<li>Strong understanding of insurance credentialing and payer requirements.</li>
<li>Working knowledge of HIPAA, Medicare, Medicaid, and commercial payer guidelines.</li>
<li>Quick learner with demonstrated ability to adopt new systems and processes.</li>
</ul>
Additional Skills:
<ul>
<li>Excellent written and verbal communication.</li>
<li>Highly organized and detail oriented.</li>
<li>Adaptable to changing regulations, systems, and industry dynamics.</li>
</ul>

Implementations Team Lead

<h3>Job Description</h3>
Job DescriptionDescription:
Position Summary:
The IT Support Specialist I provides day-to-day hands-on support to the organization’s end user laptops, desktops, peripherals, software applications, mobile devices, printers, and other tools that the end-users are provided. This position interfaces directly with internal customers and business units, provisioning solutions and troubleshooting user issues to resolution. This role provides 1-to-1 end user support and training. Typically, this role works onsite at an HBS client full time.
Roles and Responsibilities/ Essential Functions:
<ul>
<li>Provide First tier support of PC hardware &amp; software, desk phones, printers, mobile devices, and other computer related equipment.</li>
<li>Responsible for ticketing system entry and ticket maintenance/documentation; includes updating and maintaining inventory records.</li>
<li>Track, route, and redirect problems to correct resources.</li>
<li>Identify PC hardware warranty repair and resolve as required.</li>
<li>Provide timely and relevant updates to end users.</li>
<li>Prepare hardware devices for disposal.</li>
<li>Assist with data cabling installation.</li>
</ul>
Requirements:
Competencies:
<ul>
<li>Customer Oriented: A desire to serve both external and internal clients by focusing effort on meeting the client’s needs, understanding their concerns, and seeking to build trust.</li>
<li>Communication: The ability to promote understanding through exceptional written, oral, interpersonal, and presentation skills.</li>
<li>Analytical Skills: The ability of the individual to gather raw data and to process that data into a meaningful form.</li>
<li>Problem Solving: The ability of the individual to recognize courses of action which can be taken to handle problems or potential problems and applying contingency plans to solve those problems.</li>
<li>Adaptability: The extent to which an individual can fit into a changing working environment.</li>
<li>Initiative: the ability of the individual to act and take steps to solve or settle an issue.</li>
<li>Motivation: The ability of the individual to inspire and encourage others to reach a goal.</li>
<li>Autonomy: The ability of the individual to complete assigned tasks with little oversight</li>
<li>Relationship Building: the ability of the individual to establish and maintain a good rapport and cooperative relationship with customers and co-workers</li>
</ul>
Required Experience:
<ul>
<li>None</li>
</ul>
Preferred Experience:
<ul>
<li>1+ years related experience</li>
</ul>
Required Skills, Education and/ or Certifications:
<ul>
<li>None</li>
</ul>
Preferred Skills, Education and/ or Certifications:
<ul>
<li>Associates Degree or equivalent work experience in IT Related Field</li>
<li>CompTIA A+</li>
<li>MD-102 Endpoint Administrator</li>
</ul>
Equal Opportunity Employer - Including Disabled and Veterans
#HBS

IT Support Specialist I

<h3>Job Description</h3>
Job DescriptionDescription:
Silver King Beverage Company (formerly Vobev) is the first independent can maker and filler in North America to streamline the beverage supply chain under one 1.3 million sq ft roof, shrinking lead times, reducing costs, and lowering the carbon footprint. Our culture, built on Safety, Quality, and People, fosters innovation and collaboration in an inclusive environment. We’re passionate about building world-class drinkable brands and need a pioneering team to deliver on this vision. Join us to disrupt the industry and make a difference every day. 
 SUMMARY
Responsible for developing and implementing production/processing methods and controls in accordance with quality standards in the most cost-effective manner. Evaluates and solves problems as they occur and recommends and implements improvements to the production process. Oversee operations to assure that they comply with established quality standards. Responsible for reviewing proposals regarding the acquisition of production/processing equipment. 
 
ESSENTIAL DUTIES AND RESPONSIBILITIES
<ul>
<li>Designs methods for maintaining or increasing production/processing levels and implements improvements to increase production, reduce production costs, and improve quality while maintaining a safe work environment. </li>
<li>Plans and performs development projects for materials and mechanical improvements for the back-end process. Develops objectives, project criteria and budgets. Initiates and evaluates actions to meet agreed objectives and criteria.</li>
<li>Troubleshoots process problems and identifies solutions which reduce downtime and conserve maintenance costs.</li>
<li>Participates in installation, troubleshooting, failure investigations, and corrective action of material, process, and mechanical problems; monitors process equipment to identify potential errors and develops solutions to eliminate the reoccurrence of those problems.</li>
<li>Implements programs to introduce and qualify new materials, products, processes, and/or equipment in the plant and with our customers. Originates test packs and leads acceptance tests and evaluations through various lab services.</li>
<li>Maintains an awareness of technical progress in materials, supports areas, and production equipment. Initiates technical meetings to review problems and seek improvements.</li>
<li>Assists in reviewing quality assurance policies to be implemented in a new facility, including procedures and equipment with the aim of standardizing wherever possible. Prepares cost estimates and submittals for process and improvement initiatives.</li>
<li>Develops and updates process procedures to ensure that documentation is accurate and understandable.</li>
<li>Determines the test methods, procedures, parts, and equipment needed to implement engineering changes.</li>
<li>Participates in project implementation, installation, check-out, tune-up, and start-up of new equipment or can lines. </li>
<li>Participates in audits, upgrades, and recommends improvements, rebuild, and troubleshooting of existing equipment.</li>
<li>Implements programs to introduce and qualify new materials, products, processes, and/or equipment in plants and with our customers. Originates test packs and leads acceptance tests and evaluations through various lab services.</li>
<li>Interacts with the engineering and operations groups and plant staff on manufacturing-related matters, strong interaction with Front End, tooling and quality engineers and manufacturing technicians to gather information and provide guidance for implementation.</li>
<li>Originates specifications for equipment, materials, and processes to support manufacturing or marketing needs.</li>
<li>Maintains awareness and complies with all environmental management requirements.</li>
</ul>
 
Why Join Us: Silver King Beverage Company (formerly Vobev) offers a comprehensive benefits package to include medical, dental, disability, 401(k), paid holidays and PTO with opportunities for professional growth and development in a collaborative and supportive work environment. We are committed to safety and quality in all aspects of what we do. Silver King Beverage Company is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. 
Requirements:
Qualifications
<ul>
<li>Bachelor’s degree in an Engineering field, Mechanical or Industrial Engineering preferred</li>
<li>3+ years of experience in a manufacturing environment required</li>
<li>Working knowledge of engineering principles and practices, high-speed manufacturing processes, quality systems, material science or laboratory environment preferred</li>
<li>Lean Six Sigma Certification is a plus</li>
<li>Proficient in Project Management </li>
<li>Ability to apply standard evaluation, selection, and substantial adaptation and modification of standard engineering techniques, procedures, and criteria</li>
<li>Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables </li>
<li>Contributes to the development of the back-end process</li>
<li>Recognizes, initiates, and leads improvement activities</li>
</ul>
Physical Demands: The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
<ul>
<li>While performing the duties of this job, the employee is regularly required to talk or hear. The employee must frequently sit or stand and use their hands to finger, handle, and feel objects, tools, and controls for extended periods of time. The employee is frequently required to bend and reach with hands and arms for extended periods of time.</li>
<li>The employee must occasionally lift and/or move up to 75 pounds with mechanical assistance and lift up to 50 pounds occasionally. The employee must frequently kneel, squat, bend, stoop, twist, and reach overhead with repetitive motions. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.</li>
</ul>
Silver King Beverage Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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