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<h3>Job Description</h3>
Job DescriptionRequired: 2–4 years of experience in a Helpdesk, Service Desk, or Desktop Support role. Strong hands-on experience with Windows OS (Windows 10, Windows 11) configuration and troubleshooting. Proficient in supporting Office 365 suite applications and services. Basic understanding of Active Directory, Exchange Online, and cloud authentication (Azure AD is a plus). Familiarity with common hardware platforms (laptops, desktops, mobile devices, printers). Excellent problem-solving skills with a focus on root-cause analysis. Strong verbal and written communication skills; ability to explain technical information to non-technical users. Customer service mindset with an emphasis on patience, professionalism, and follow-through. Preferred: Experience using helpdesk ticketing systems (e.g., ServiceNow, Jira Service Desk, Zendesk). Basic knowledge of ITIL processes. Exposure to remote support tools (e.g., Remote Desktop, Microsoft Endpoint Manager). Certifications such as CompTIA A+, Microsoft 365 Fundamentals (MS-900), or MD-102 (Endpoint Administrator Associate) are a plus.Android Development, Cisco Technologies, Citrix Technologies, Mac Computers, Microsoft, Active Directory, Apple Devices, Computer Hardware, Configuration Management, Deployments

Help Desk Analyst II

<h3>Job Description</h3>
We are hiring an IT Infrastructure Engineer who has a sound knowledge of computer software, hardware, internet applications, operating systems, servers, and networks. You need to maximize the functionality of technology by installing, maintaining and updating computer systems, servers, and networks. This position is also going to be a point of escalation for our IT Technician. In order to succeed in this job, you should have excellent troubleshooting abilities with a keen eye for details. You must also have experience in an IT-related field or have completed college level IT curriculum or technical certifications in Information Technology. Lastly, you must be a team player with the ability to perform well in a team environment. So, if you like to work in a fast-paced environment, and qualify the following requirements, we would like to hear from you. Requirements and Qualifications: 
<ul>
<li>Preferably a bachelor's degree in Software Engineering, Computer Science, or other related field, </li>
<li>A minimum of 3-5 years' experience in an IT-related field, preferably in a position working with infrastructure.</li>
<li>2-3 years' experience with ESXi host, Cisco switches, and Windows server operating systems.</li>
<li>Problem Identification and troubleshooting skills</li>
<li>Complete knowledge of different computer systems, operating systems, servers, and data networks</li>
<li>Basic knowledge of internet security and data privacy principles</li>
<li>Relevant certifications such as Microsoft Certified IT Professional or CompTIA A+ are a plus</li>
<li>Organizational, management and communication skills</li>
<li>Ability to take quick decisions and work in a fast-paced team environment</li>
</ul>
 Essential Functions 
<ul>
<li>Manage ESXi host</li>
<li>Setup/Maintain virtual servers with Windows operating systems</li>
<li>Setup/Maintain cisco switches including VPNs</li>
<li>Manage wireless networks and access points</li>
<li>Setup/Maintain firewalls, Sonicwalls experience is a plus</li>
<li>Maintain O365 licenses</li>
<li>Maintain Active Directory and Group Policy Objects</li>
<li>Organizing and scheduling routine upgrades as well as implementing them without disturbing other users</li>
<li>Providing guidance and orientation to other users on the usage of IT systems as well as software.</li>
<li>Installing and configuring appropriate software according to the specifications</li>
<li>Keeping track of all repair and maintenance data in the form of records, logs, and maintenance schedule.</li>
<li>Ensuring privacy and security of computer systems and data networks</li>
<li>Maintaining local networks so as to optimize their performance</li>
<li>Regularly performing troubleshooting processes to identify and resolve problems and bugs as soon as they arise</li>
</ul>
 OTHER: Must be able to pass a background check and pre-employment drug screening. PHYSICAL REQUIREMENTS/WORK ENVIRONMENT 
<ul>
<li>Typical of an office environment</li>
<li>Estimated 30-40% travel</li>
</ul>
 The following physical requirements are necessary to perform the essential functions of this position: 
<ul>
<li>Frequent sitting, bending, stooping</li>
<li>Sitting at computer for extended periods of time.</li>
<li>Periodic installation and lifting and installation.</li>
</ul>
 The physical requirements of this position (check only one) are: ____ Sedentary work - exerting up to 10 lbs. of force occasionally ____ Light work - exerting up to 20 lbs. of force occasionally and/or up to 20 lbs. of force frequently. __x___ Medium work - exerting up to 50 lbs. of force occasionally and/or up to 20 lbs. of force frequently.

IT Infrastructure Engineer

<h3>Job Description</h3>
An Applications/Permitting Specialist at Trinity Solar plays a critical role in facilitating the preparation and submission of permit, utility, and state application packages. This position is also responsible for tracking the progress of all applications, maintaining accurate records, and fostering productive relationships with municipalities and relevant organizations. The ideal candidate is personable, detail-oriented, highly organized, dependable, and thrives in a dynamic, fast-paced environment. Key Responsibilities: 
<ul>
<li>Prepare and submit permit, utility, and state application packages</li>
<li>Assist in gathering and organizing documentation required for application submissions</li>
<li>Monitor the status of applications and maintain accurate updates within internal databases</li>
<li>Review, distribute, and manage various documents and correspondence</li>
<li>Perform general administrative duties including answering calls, copying, scanning, faxing, emailing, shipping, and filing</li>
<li>Establish and maintain positive working relationships with municipalities and relevant external agencies</li>
<li>May involve travel for permit submission and collection as needed</li>
</ul>
 Qualifications &amp; Experience: 
<ul>
<li>Prior experience in permitting is highly desirable</li>
<li>Strong interpersonal and communication skills</li>
<li>Exceptional organizational, time management, and multitasking abilities</li>
<li>High level of accuracy and attention to detail</li>
<li>Experience in the solar industry is a plus</li>
<li>Minimum of 1 year of office/administrative experience</li>
<li>Proficiency in Microsoft Office Suite and Adobe PDF</li>
<li>Associate's or Bachelor's degree preferred</li>
<li>Notary Public certification is a plus, but not required</li>
</ul>
 What We Offer Not just a career... but a career path to success! Trinity Solar offers you a career in one of the fastest growing fields in the country. A career with Trinity Solar is a path to personal and professional growth with a company who truly values its employees. Our employees enjoy... 
<ul>
<li>Competitive compensation</li>
<li>Comprehensive healthcare benefits which include:</li>
<li>Medical, Dental and Vision</li>
<li>Life insurance</li>
<li>Employee assistance program</li>
<li>Paid training</li>
<li>A generous PTO program</li>
<li>401k plan supported by a company match</li>
<li>Work-life balance</li>
<li>Long term stability in a fast-growing industry</li>
<li>And Much MORE!</li>
</ul>
 About Trinity Solar For over 30 years, Trinity Solar and its Roofing Division has been a trusted name in renewable energy and roofing solutions. Established in 1994, we are committed to making quality, affordable roofing and solar installation accessible and seamless. As the largest privately held residential solar and roofing installer in the United States, we are proud of our 3,300+ team members and over 100,000 installations. We are stronger together. Trinity Solar is an Equal Opportunity Employer committed to diversity in the workplace. Consistent with that goal, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, gender identity, or any other category protected by applicable federal, state, or local laws. "Veteran Friendly"

Applications Specialist

<h3>Job Description</h3>
Job DescriptionReporting to the Plant Manager, the Reliability Engineer is responsible for manufacturing process improvements that drive new performance levels by improving throughput and reducing variation, improve reliability of the equipment and generate more consistency and uptime at a reduce cost.&nbsp; Responsibilities&nbsp;Execute assigned process improvement projects in alignment with site priorities&nbsp; Support capital project development and implementation through collecting, developing and analyzing technical information and data&nbsp; Serve as first point of contact for diagnosing and troubleshooting site process related issues&nbsp; Implement corrective actions related to safety and process in alignment with site priorities and in accordance with Management of Change (MOC) process&nbsp; Develop a thorough understanding of all factors and conditions that impact the processes, product, and equipment reliability (including environmental impacts).&nbsp; Identify performance gaps and implement equipment and process changes for mechanical and electrical issues.&nbsp; Create and maintain procedures in accordance with OEMS standards.&nbsp; Utilize project management skills to manage simultaneous improvement projects&nbsp; Analyze problems and implement solutions using critical thinking skills and focused improvement methods.&nbsp; Incorporate creative thinking into the problem-solving approach to identify unique and different ways to improve quality and consistency.&nbsp; Work closely with the maintenance, COE, and other plant teams to create solutions that can be applied consistently company wide.&nbsp; Contribute to the plant safety program.&nbsp; Key contact with Regional CI resources on continuous improvement initiatives&nbsp; Qualifications &nbsp; Bachelor’s degree in Engineering&nbsp; 7+ years of manufacturing experience, preferably in wood or paper industry&nbsp; Ability to work in a fast-paced environment, work under pressure, and meet deadlines; willingness to respond to after hour calls regarding processes and equipment&nbsp; Proficiency with Microsoft Excel, Word, and PowerPoint&nbsp; Preferred Qualifications - What Will Set You Apart&nbsp; Prior experience with LEAN manufacturing, FMEA, Process Hazards Analysis and/or Process Control Systems&nbsp; Prior experience in analyzing, estimating, and planning capital expenditures&nbsp; Familiarity with heavy industrial equipment&nbsp; Industrial experience in continuous flow process or similar industry where work outage planning is required&nbsp; &nbsp; Working Conditions&nbsp; Must be able to work in outdoor environments and occasionally in temperatures above 100 degrees and below 32 degrees &nbsp; Willing and able to work in a hot, humid, cold, and noisy industrial environment &nbsp; Willing and able to maintain strict adherence to safety rules and regulations, to include wearing safety equipment.&nbsp; Physical Requirements&nbsp; Willing and able to perform tasks such as lifting, walking, climbing, stooping, standing, pushing and/or pulling for up to twelve (12) hours a day&nbsp; Willing and able to work around moving equipment and machinery&nbsp; Willing and able to pull and lift, up to 50 lbs.&nbsp; Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.&nbsp;
TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Reliability Engineer

<h3>Job Description</h3>
Job Description
We are looking for a dedicated Quality Assurance Specialist to join our team. This long-term contract position offers an excellent opportunity to ensure product quality and compliance with industry standards in a collaborative environment. The role requires hands-on experience in quality assurance processes, technical expertise, and familiarity with relevant tools and systems.
 
Responsibilities:
• Conduct thorough inspections and audits to ensure compliance with quality standards and regulatory requirements.
• Utilize tools like Atlassian Jira and Jenkins to track and resolve bugs, ensuring seamless integration testing processes.
• Collaborate with cross-functional teams to implement and refine quality assurance strategies.
• Monitor and manage the creation of purchase orders and work orders to support production operations.
• Perform root cause analysis and corrective actions for identified issues to prevent recurrence.
• Support Agile Scrum methodologies to improve team efficiency and product quality.
• Maintain detailed documentation of quality assurance activities, including AB testing and compliance reports.
• Provide technical guidance and assistance to team members on quality-related matters.
• Coordinate with customer service and call center teams to address quality concerns and enhance client satisfaction.
• Ensure effective implementation of auditing processes to uphold industry standards.
• Proven experience in quality assurance roles, preferably within manufacturing or technical fields. • Proficiency in tools such as Atlassian Jira, Jenkins, and other bug tracking and testing platforms. • Strong understanding of integration testing processes and Agile Scrum methodologies. • Familiarity with compliance standards and auditing practices. • Ability to manage purchase orders and work orders efficiently. • Excellent attention to detail and organizational skills. • Strong communication skills to collaborate with cross-functional teams. • Experience with Android development and AB testing is a plus.

Quality Assurance Specialist

<h3>Job Description</h3>
Job DescriptionWe are looking for a skilled Desktop Support Technician II to join our team in Bedford, Ohio. In this role, you will provide technical expertise and assistance to ensure smooth operation of desktop systems, hardware, and software. If you have a proactive mindset and enjoy solving complex technical challenges, this position offers an excellent opportunity to grow your career. Responsibilities: • Diagnose and resolve hardware and software issues for desktop systems, peripherals, and related components. • Perform system imaging and configuration to ensure optimal performance and security. • Provide technical support for Microsoft Windows Operating Systems, Linux environments, and thin clients. • Collaborate with users to troubleshoot and resolve technical problems, presenting solutions in an easy-to-understand manner. • Manage Active Directory tasks, including user setup and access permissions. • Research and implement solutions for technical challenges, ensuring minimal disruption to operations. • Maintain and update documentation related to system configurations, processes, and troubleshooting procedures. • Conduct routine maintenance and upgrades for desktop hardware and software. • Prioritize and manage multiple tasks effectively while addressing urgent issues. • Ensure compliance with security protocols when handling confidential materials.• Associate degree or equivalent experience in a related field. • Proven hands-on experience with hardware troubleshooting and maintenance. • Strong technical knowledge of desktop hardware, peripherals, and Microsoft Windows Operating Systems. • Familiarity with Linux systems, thin clients, and system imaging processes. • Proficiency in Microsoft Office applications and other business software. • Excellent analytical skills and attention to detail for problem-solving. • Ability to research and stay updated on industry-related tools and solutions. • Strong communication skills to explain technical concepts to non-technical users.

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