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<h3>Job Description</h3>
Job Description
Workplace Solutions Manager 
Join a company that is redefining the workspace industry, growing at an unprecedented pace, and looking for leaders to help shape the future. Are you ready to make an impact and grow with us?
Why This Role? 
The Workplace Solutions Manager (WSM) is not just a job, it is an opportunity to lead transformative office projects from concept to completion. This role blends the art of design, the science of sales, and the power of technology to deliver exceptional results for our clients. If you are driven by creativity, strategy, and building lasting relationships, this is the role for you.
At the core of our mission is our commitment to innovation, sustainability, and excellence. Our team thrives on collaboration, entrepreneurial spirit, and a shared vision for growth. We are looking for a passionate, results-driven professional to join us on this exciting journey.
Role Highlights: 
<ul>
<li>
Innovate and Lead: Execute our proven, repeatable sales process to create revenue and profit while bringing cutting-edge office interior solutions to life.
</li>
</ul>
<ul>
<li>
Be the Expert: Combine your product knowledge, design expertise, and sales acumen to guide clients from initial engagement to project completion.
</li>
</ul>
<ul>
<li>
Grow with Us: Work alongside a fast-growing team dedicated to excellence, with countless opportunities for personal and professional development.
</li>
</ul>
Key Responsibilities: 
Sales &amp; Account Management
<ul>
<li>
Take charge of the sales process—from lead creation to deal closure—meeting and exceeding revenue goals.
</li>
</ul>
<ul>
<li>
Deliver unparalleled customer service while building and maintaining long-term client relationships.
</li>
</ul>
<ul>
<li>
Adopt a consultative approach, researching clients’ goals to provide tailored, impactful solutions.
</li>
</ul>
Business Development &amp; Client Engagement
<ul>
<li>
Perform lead generation activities, including in-person and virtual presentations, digital marketing campaigns, and event networking.
</li>
<li>
Build a robust pipeline by leveraging personal and professional networks and cultivating relationships with industry influencers.
</li>
</ul>
<ul>
<li>
Collaborate with marketing and engagement leadership to refine your personal brand and execute successful campaigns.
</li>
</ul>
Design &amp; Product Expertise
<ul>
<li>
Partner with the design team to deliver space planning, product recommendations, and pricing solutions.
</li>
<li>
Stay ahead of industry trends, mastering product knowledge to offer clients the most innovative and relevant options.
</li>
</ul>
Collaboration &amp; Project Execution
<ul>
<li>
Work closely with the PMO team to ensure seamless handoff of project details post-sale.
</li>
</ul>
<ul>
<li>
Represent the company during on-site project installations, solving challenges and ensuring project success.
</li>
</ul>
Professional Growth
<ul>
<li>
Train with sales leadership to master our WIN Strategy and sales processes.
</li>
</ul>
<ul>
<li>
Stay at the forefront of industry tools and systems, including CRM and pipeline management platforms like NetSuite.
</li>
</ul>
What We Are Looking For: 
<ul>
<li>
A degree in interior design, business, or a related field, with a strong passion for commercial interiors.
</li>
</ul>
<ul>
<li>
Experience in contract furniture, interior design, or the commercial real estate industry.
</li>
</ul>
<ul>
<li>
A relationship builder who thrives on connecting with C-level executives, facilities managers, and decision-makers.
</li>
</ul>
<ul>
<li>
A driven individual with an entrepreneurial mindset, high attention to detail, and a sense of urgency.
</li>
</ul>
<ul>
<li>
Proficiency in Microsoft Office and familiarity with CRMs like NetSuite, Salesforce, or HubSpot.
</li>
</ul>
Key Traits &amp; Behaviors: 
<ul>
<li>Naturally engaging: They connect well with others, building trust and rapport easily in conversations and making a positive impression.</li>
<li>Solution-oriented: They actively listen to understand clients' needs and propose tailored solutions that address those challenges effectively.</li>
<li>Eager learner: They are curious about the market and products, staying up to date on industry trends to provide insightful recommendations to clients.</li>
<li>Highly adaptable: They can pivot strategies and communication styles to fit diverse clients and scenarios, maintaining effectiveness across varied situations.</li>
<li>Proactive planner: They stay organized and prepared, ensuring they can deliver on commitments and exceed expectations.</li>
</ul>
Why You Will Love Working Here: 
<ul>
<li>
Rapid Career Growth: Be part of a company growing at lightning speed with endless opportunities for advancement.
</li>
<li>
Flexibility and Balance: Enjoy a hybrid work schedule and summer hours.
</li>
<li>
Culture That Cares: Bring your furry friend to work, snack on free goodies, and bond with your team at annual outings.
</li>
<li>
Making a Difference: Join us during our annual community service month and double your impact with company donation matching.
</li>
</ul>
Are you ready to join a fast-paced, forward-thinking team and make an impact in a growing industry? Apply now and start your journey with us!
Company DescriptionRightsize Facility, headquartered in Chicago, with multiple offices in metropolitan Chicago, Naperville and Detroit, is a nationwide office interiors and facility services firm serving corporate clients in transition. Founded in 2004, Rightsize employs an industry leading PLAN, FURNISH and SERVICE approach to ensure seamless workplace transitions and is a single source for space planning, furniture selection and procurement, delivery and installation, facility decommissioning, relocation labor and pallet racking solutions. 
<h3>Company Description</h3>
Rightsize Facility, headquartered in Chicago, with multiple offices in metropolitan Chicago, Naperville and Detroit, is a nationwide office interiors and facility services firm serving corporate clients in transition. Founded in 2004, Rightsize employs an industry leading PLAN, FURNISH and SERVICE approach to ensure seamless workplace transitions and is a single source for space planning, furniture selection and procurement, delivery and installation, facility decommissioning, relocation labor and pallet racking solutions.

Workplace Solutions Manager (Commercial Interiors)

<h3>Job Description</h3>
Job DescriptionCompany Description 
The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state’s future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System’s anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit <a href="http://www.umms.org" target="_blank">www.umms.org</a>.
Job Description 
EMR Report Developer, full time, days, exempt
M-F 830-1700, Remote
General Summary
Under minimal supervision, works with internal and external customers to understand and analyze requirements and develop reporting solutions. The EMR Report Developer will use third party report writing tools to create, design, develop, and maintain reports/ extracts generated from the Epic Medical Record System (EMR) from initial request through delivery. This position assists with and supports technical troubleshooting and issue resolution and general technical support. The Report Developer will contribute and adhere to data governance efforts including definitions, implementation, and organization. The appropriate organizational resources will be utilized to analyze and interpret any and all clinical, financial, market, and quality data including but not limited to inpatient, outpatient, service line, operational, revenue, billing, receivable, reports.
Principal Responsibilities and Tasks
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified:
· Develop and troubleshoot medium to complex SQL scripts, Crystal reporting, Caboodle, RW SQL and other reporting technologies from database resources to deliver custom reporting that meets the needs of the clinical or business unit.
· Build Universes/Cubes, Extracts, SlicerDicer, or third-party tools as needed.
· Completes thorough testing and validation of all reports prior to handoff for functional and/or end user testing.
· Documents and reports system issues through internal chain of command; communicates with vendor where appropriate.
· Gains an in-depth understanding of the Epic data model and determines data structures that benefits the entire reporting environment.
· Collects information regarding potential report enhancements and functionality needs. Prepares details of specifications as needed.
· Applies proven communication, analytical and problem-solving skills to help identify, communicate and resolve report issues to maximize system potential.
· Prioritizes and implements requested reports and changes and analyzes new functionality in releases to determine how it should be used.
· Maintains regular communication with Epic representatives, UMMS Application teams and works with the Epic representatives and UMMS’ end user community/Clinical Informatics to ensure that the reports meet the organization’s needs.
· Provides application support and guidance to end-users and provides technical guidance to less experienced personnel and support staff. Provides end user support during implementation or upgrades. Serves as a point of contact for resolution of complex application problems.
· Follows team standards, report development methodology and processes for specification, implementation, testing, change management, distribution, and documentation of reports. Updates ticket tracking system with routine status updates and manages tasks within the ticket queue.
· Serves as a member of cross-functional teams to achieve goals of BI (and broader Data &amp; Analytics) projects, including work plans, system design, and testing of solutions.
· Assists project sponsors/end users in the interpretation and use of the results; ensures that the data is understood by users.
· Prepares supporting documentation, reports, and presentation materials.
· Creates ad-hoc queries and reports as requested and provides ongoing analytical support for these requests.
· Develops healthcare subject matter expertise related to specific products, data elements, business processes, data marts, and applications.
· Conducts and/or participates in in-service and various educational programs for professional development. Orients, and transfers knowledge to peers.
· Modifies existing reports as necessary, creates design specifications for new reports and identifies and validates the appropriate technological solutions for various reporting needs.
· Conducts report build testing in a specified testing environment and volume testing in live environments.
· Reviews upgrade documentation related to reporting features and content, determines how to implement changes.
· Completes other duties and assumes additional project roles as assigned.
Qualifications 
Qualifications
Required
• Bachelor’s Degree in computer related field or 4 years in a computer related field.
• Epic Certification in a Clarity Data Model (Clinical, Access, or Revenue) or completion of Epic Certification within 3 months of training completion).
• 2+ years of experience:
Developing complex SQL code and an understanding of various database models.
Crystal Reports, Web Intelligence, Universes, implementing hardware/software configuration as needed
Building database extractions using data access/programming tools (such as SQL, Python)
Database design, problem analysis, and relational database concepts
• Must be proficient with technical assessment delivered by D&amp;A team
Preferred
• Prior experience in healthcare including business and clinical aspects.
• Prior experience with one or more of the following EMR systems: Epic, Cerner, Meditech, etc.
Knowledge, Skills and Abilities
· Basic exploratory analysis, demonstrating ability to make sense of the data, offer insights and critical analysis; determine the appropriate ensuing questions to ask, how to frame them, and how to approach them
· Critical thinking and decision making required.
· Familiarity with Epic or other integrated healthcare applications and database structure.
· Detail oriented with superior written and verbal skills. Reads and interprets written information, listens and receives clarification, and demonstrates group presentation skills.
· Highly analytical and motivated with demonstrated creativity and organizational skills. Able to analyze, compare, contrast, and validate work with keen attention to detail.
· Ability to work independently and in collaboration with other staff members.
· Assess user needs, perform data discovery, exploration, and interpretation to determine appropriate system applications or requirements. Serves as a resource to others in the resolution of complex problems and issues.
· Skilled in common data manipulation tasks such as reading CSV files, filtering contents, and producing output files in different formats.
· Create automation tasks to run and distribute data exports/reports on set schedules to hospital end-users.
· Understands and adheres to system security and control procedures in accordance with departmental and vendor standards as well as regulatory bodies and monitors compliance.
· Assesses own strengths and weaknesses; pursues training and development opportunities. Strives to continuously build knowledge and skills; shares expertise with others.
· Exhibits impeccable customer service skills; manages difficult situations and responds promptly to customer needs. Solicits customer feedback to improve service.
 Additional Information 
.All your information will be kept confidential according to EEO guidelines.
Compensation:
Pay Range:&nbsp;$47-$70.54, exempt
Other Compensation (if applicable):
Review the 2025-2026 UMMS Benefits Guide
Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at <a href="mailto:careers@umms.edu" target="_blank">careers@umms.edu</a>.

EMR Report Developer, Remote

<h3>Job Description</h3>
Job DescriptionDetailed Job Description: (Please be specific with all job duties required by the hired candidate.) This position is more accurately described as a Telecommunications Administrator. The Telecommunication Specialist will function as a high-level technical support resource in VoIP telecommunications phone numbers, mobile device management, and dial plans. The position will require analysis and design for Call trees or call centers for internal communications. This person will manage the agency telecommunications data and look to improve process and procedures through redundancy or automation where appropriate. The candidate must have experience in VoIP communications, telephony configuration and testing, validation, administration, support, monitoring and maintenance for telecom infrastructure including the development of process documentation. The candidate will be expected to utilize industry standard best practices and methodologies and provide knowledge transfer to other staff through both direct communication and formal documentation. The candidate should have experience with mobile technology and supporting daily operations in telecommunications billing and tracking systems. The candidate should be familiar with routing protocols for VoIP communications while working within a WAN and LAN environment. An exceptional candidate will have direct experience with Cisco Unified Communications software suite like Manager, Cisco Unity Connection, Cisco Unified Contact Center Express or other Call Center software or services. The candidate should be capable of working independently on a diverse amount of activities. The candidate will also be required to work within a team to provide recommendations for process improvements, project planning, system implementations, and system administration. The candidate should be skilled in the prioritization of daily tasks and project tasks. The candidate should have experience with providing system High-availability and the day to day support in a 24x7-365 environment is preferred. On Call support will be required. The candidate will be required to pass a criminal background check prior to starting the position. List any special qualifications &amp; years of experience: (List any specific skills, software, or requirements the position will require. Optional format below) Project Details (project overview, who the contractor will work with, soft skills needed, etc.): Optional format: (Add as many lines as needed.) Qualification Experience Call Tracing Software 8 years Telecommunication Infrastructure and Service Inventories 5 years Telecommunications bill payment systems 8 years Telecommunications rates and billing systems 8 years Telecommunications systems and services 5 years Template and instructions development 5 years Customer Service 8 years Oral Communication 8 years Written Communication 8 years LAN 5 years Telecommunication: Design and configure of ACD, VoIP, and IVR systems 5 years Telecommunications 8 years Video Conferencing 3 years Vo/IP Networks 5 years Wide Area Networks (WAN) 5 years Wireless – Cellular 8 years Wireless – Data 5 years Wireless – Mobile 5 years Work with vendor to resolve hardware and software problems 5 years RequirementsProject details: The Telecommunication Specialist will function as a high-level technical support resource in VoIP telecommunications phone numbers, mobile device management, and dial plans. The position will require analysis and design for Call trees or call centers for internal communications. This person will manage the agency telecommunications data and look to improve process and procedures through redundancy or automation where appropriate. The candidate must have experience in VoIP communications, telephony configuration and testing, validation, administration, support, monitoring and maintenance for telecom infrastructure including the development of process documentation. Additional Details: Weekend coverage: Occasionally, maybe once a quarter related to VOIP reboots that we typically do on Sunday morning.

Systems Engineer

<h3>Job Description</h3>
Job Description
FST Technical Services&nbsp;is your global partner in&nbsp;the&nbsp;Semiconductor, Microelectronics, Pharmaceutical and other Life Science Industries!&nbsp;Come join an awesome team in an exciting, fast paced, and ever-growing&nbsp;industry!&nbsp;
We are looking for a Quality Assurance/Inspector Representative with experience in Welding/Piping inspection&nbsp;within the pharmaceutical&nbsp;manufacturing construction&nbsp;industry to join FST on a project in Lebanon, IN!&nbsp; THIS POSITION IS OPEN TO TRAVELERS WITH MONTHLY PER DIEM. MOBILIZATION ALLOWANCE, EXCELLENT PAY and GREAT BENEFITS!!! Responsibilities:&nbsp;
Oversee subcontractor’s&nbsp;work performance is following the defined quality specification.&nbsp; (Monitor and maintain the project quality control objectives) Report&nbsp;daily status.
Typical Duties
Plans and directs activities concerned with development, application, and maintenance of quality standards for industrial processes, materials, and products.&nbsp;
<ul>
<li>Support the subcontractors on any training issues</li>
<li>Source inspections – materials</li>
<li>Support clients RFI process</li>
<li>Make commendation on field issues</li>
<li>Provide daily project progress assessments</li>
<li>Develops and analyzes statistical data</li>
<li>Establish quality and reliability expectancy of finished product</li>
<li>Formulates and maintains quality control objectives</li>
<li>May investigate and adjust customer complaints regarding quality</li>
</ul>
Additional responsibilities:
<ul>
<li>Weld inspector per AWS B5.1, in accordance with BPVC Section IX</li>
<li>General knowledge of Duct Installations -Torque values, spark tests, installation procedures</li>
<li>Ability to inspect welds on PVDF, PP, PE, PVC, CPVC, SS Orbital</li>
<li>Ability to inspect glue bonded joints on PVC and CPVC systems</li>
<li>Computer literate with Excel and Word and comfortable with using the customer portals to find specs and drawings associated with the project</li>
<li>Ability to liaise with the customer and contractors and&nbsp;perform conference calls</li>
</ul>
Experience:
Ideal candidate will have 4+ years combined experience in one or more of the following cleanroom market sectors: Semiconductor, Microelectronic, Biotech / Pharmaceutical.&nbsp;&nbsp;
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xAbw5phRU1

QA/QC Technician - Welding-Piping Inspection

<h3>Job Description</h3>
Job Description
You could be a data scientist anywhere. Why us?
<ul>
<li>
Join a pre-IPO startup with capital, traction and runway ($240M funded | 60X revenue growth in 5 years | $2T market size)
</li>
<li>
Partner with our VP of Data Science &amp; Analytics, Armando La Rocca (ex-BCG, Better)
</li>
<li>
Disrupt a massive market and take us to a $10B business in the next few years
</li>
<li>
Be immersed in a talent-dense environment and greatly accelerate your career growth
</li>
</ul>
About the opportunity:
Jerry is looking for a Data scientist to join our growing team! We hit a huge milestone in early 2024 by achieving profitability and have ambitious goals for the next few years — scale from 5M to 50M customers and become a $10B business. As a data scientist, you will play a key role in championing data-driven decisions across the company’s most critical business initiatives (including carrier growth and development, building new products from 0-1, etc.). As part of the data science &amp; analytics team, you will leverage advanced machine learning models to conduct in-depth analyses and extract insights that will shape our growth strategies.
Jerry is building the first super app to make car ownership affordable and accessible – insurance, buy/sell, registration, loans, safety, repairs, parking, etc – a $2T market in the U.S. We started with insurance in 2019, and since then we’ve launched loan refinancing, driving insights, repair marketplace, car diagnostics, and a GenAI-powered chatbot &amp; voicebot. We have amassed over 5M customers, raised $240MM in funding, scaled our revenue 60X and our team to 225 across 6 countries.
Here's what an ex-BCG teammate has to say about joining Jerry:
"The biggest difference between my current role at Jerry and my past life at BCG is being able to feel the direct impact my work has on the business, every day. In consulting, I rarely felt like my work was having any impact on the world, despite advising the largest global corporations. Here, I can see that my work is moving the needle on key company metrics in a matter of weeks. When I say "key," I mean it: I am not talking about secondary KPIs that no one pays attention to, but business-critical metrics that the CEO and the rest of the C-suite look at on a daily basis (think sales, retention, pricing, etc).
The benefit of being a digital-first company is that we are sitting on a treasure trove of data. This means we almost never have to make a decision that's not backed by a robust, statistically significant analysis. While data science can be a support function in some other places (this was something I wanted to avoid), data scientists at Jerry are at the core of the business.
I have also appreciated the professional growth opportunities. I have had flexibility to work on the skills I wanted to develop, be it technical or soft skills. I have found continuous learning to be one of my most important drivers of happiness at work. Getting the space and latitude to work on projects that I am most interested in was all the more important for this reason."
How you will make an impact:
<ul>
<li>
Partner with marketing, product, and business development teams to integrate customer performance insights into user and partner acquisition strategies
</li>
<li>
Lead the design, execution, and analysis of A/B experiments on new and existing features, extracting key insights to inform product and business strategies
</li>
<li>
Define, understand, and test levers to drive profitable and scalable user acquisition and partnership growth
</li>
<li>
Identify opportunities to automate manual processes and optimize operational efficiency&nbsp;
</li>
</ul>
Preferred experience:
<ul>
<li>
Bachelor’s degree in a quantitatively or intellectually rigorous discipline
</li>
<li>
1-3 years of management consulting experience from a top firm (McKinsey, Bain, and Boston Consulting Group preferred) OR relevant experience in data science/business analysis
</li>
<li>
High level of comfort with SQL or Python
</li>
</ul>
Who you are:
<ul>
<li>
You have a framework for problem solving and live by first principles
</li>
<li>
You are comfortable communicating with audiences varying from front-line employees to the company’s C-suite
</li>
<li>
You set a very high bar for yourself and for your team, and you are constantly pushing that bar higher in the pursuit of excellence
</li>
</ul>
While we appreciate your interest and application, only applicants under consideration will be contacted.
Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. 
Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at <a href="mailto:recruiting@jerry.ai" target="_blank">recruiting@jerry.ai</a>
About Jerry.ai:
Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets.&nbsp;
Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.
We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started.&nbsp;
Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.
Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

Data Scientist

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>401(k)</li>
<li>Bonus based on performance</li>
<li>Company car</li>
<li>Competitive salary</li>
<li>Dental insurance</li>
<li>Free uniforms</li>
<li>Health insurance</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Parental leave</li>
<li>Training &amp; development</li>
<li>Tuition assistance</li>
<li>Vision insurance</li>
</ul>
 Summary: We are seeking a highly skilled Managed IT Services (MSP) Level 3 Technician to join our team, specializing in providing top-tier IT support to Small to Medium-sized businesses. The ideal candidate will possess extensive technical knowledge, excellent problem-solving abilities, and a passion for delivering exceptional customer service in a dynamic IT environment. Responsibilities: 
<ul>
<li>Technical Support: Provide advanced technical support for a variety of IT systems, including servers, networks, and software applications. Troubleshoot and resolve complex issues escalated from Level 1 and Level 2 technicians.</li>
<li>Network Management: Design, implement, and manage robust network solutions to ensure optimal performance and security for clients. Monitor network performance to identify potential issues and take proactive measures.</li>
<li>System Administration: Perform regular maintenance and upgrades on client systems, including patch management, backup and recovery, and system monitoring. Ensure that all systems are secure, up-to-date, and compliant with industry standards.</li>
<li>Client Interaction: Maintain strong relationships with clients by providing professional and timely support. Understand client needs and recommend appropriate technology solutions to enhance their business operations.</li>
<li>Project Management: Lead and manage IT projects, including system migrations, network installations, and software deployments. Coordinate with internal teams and external vendors to ensure successful project delivery.</li>
<li>Documentation: Create and maintain detailed documentation for all client environments, including network diagrams, system configurations, and troubleshooting procedures. Ensure that all documentation is accurate and up-to-date.</li>
<li>Training and Mentorship: Provide guidance and mentorship to Level 1 and Level 2 technicians. Conduct training sessions to enhance the technical skills of the team and improve overall service quality.</li>
<li>Compliance: Ensure that all client systems comply with relevant regulations and industry standards, including data privacy and cybersecurity requirements. Perform regular audits and assessments to identify and address potential vulnerabilities.</li>
<li>Emergency Support: Provide on-call support for critical issues. Respond to emergencies promptly and take appropriate actions to minimize downtime and loss of data, including after-hours and weekend support as needed.</li>
</ul>
Knowledge, Skills, &amp; Qualifications: 
<ul>
<li>Experience &amp; Education: Minimum of 5 years in IT support, including 2 years in a Level 3 or senior technician role. MSP experience preferred. A Bachelor's degree in IT, Computer Science, or a related field is preferred, with certifications such as CompTIA Network+, Security+, Microsoft Azure Administrator, or CCNA as a plus.</li>
<li>Technical Expertise: Proficiency in Windows and Linux server environments, virtualization technologies (VMware, Hyper-V), and cloud platforms (Azure, AWS).</li>
<li>Networking &amp; Security: Strong knowledge of networking protocols, firewalls, VPNs, and cybersecurity best practices. Experience with monitoring tools such as SolarWinds, Auvik, or similar.</li>
<li>RMM &amp; Ticketing Systems: Hands-on experience with Remote Monitoring and Management (RMM) tools like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk.</li>
<li>Documentation &amp; Process Management: Proficiency in documentation tools like Hudu, IT Glue, or SharePoint, with experience in structured IT documentation and process standardization.</li>
<li>Problem-Solving &amp; Project Management: Strong analytical skills to diagnose and resolve complex technical issues, with proven experience managing IT projects from inception to completion.</li>
<li>Communication &amp; Customer Service: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical clients and provide outstanding customer service.</li>
<li>Adaptability &amp; Team Collaboration: Ability to work in a fast-paced, evolving technology environment, continuously learning and contributing to a collaborative team culture.</li>
</ul>
Work Environment This role requires the ability to work both onsite and remotely, depending on client needs. The candidate should be prepared for travel to client locations and possess a valid driver's license. Flexibility in working hours, including evenings and weekends, may be required to accommodate client emergencies or project deadlines. 
<ul>
<li>Fast-paced and dynamic environment, with a focus on delivering high-quality IT support to SMB clients.</li>
<li>Collaborative and supportive team culture.</li>
</ul>
Benefits: 
<ul>
<li>Competitive salary and performance-based bonuses</li>
<li>Comprehensive health, dental, and vision insurance plans</li>
<li>Retirement savings plan</li>
<li>Generous paid time off and holiday schedule</li>
<li>Professional development opportunities and reimbursement for certifications</li>
<li>Company vehicle included in compensation plan</li>
<li>Supportive and collaborative work environment</li>
</ul>
 Company Overview We offer a dynamic and supportive work environment where your contributions are valued, and your professional growth is encouraged. At TeamLogic IT, you'll have the opportunity to work on diverse and challenging projects, enhance your technical skills, and make a meaningful impact on our clients' businesses. If you have a strong IT background, a problem-solving mindset, and a passion for innovation, you'll thrive in our fast-paced, ever-evolving industry. Our team is driven by a commitment to expanding boundaries, leveraging expertise, and delivering smart solutions. As part of a local office, you'll also benefit from the collaboration and support of a vast network of technicians across North America. 
Flexible work from home options available.

MSP Level 3 Technician

<h3>Job Description</h3>
Job DescriptionAbout Us: Tech9 is shaking up a 20-year-old industry, and we're not slowing down. Recognized by Inc. 5000 as one of the nation's fastest-growing companies, we are dedicated to building innovative, highly complex web applications. Our team is passionate about delivering quality software that meets the highest standards. We offer a 100% remote working environment with a collaborative and supportive team, allowing you to focus on what you do best. Our current need is for a Data Engineer to join our US team. This role will allow you to work directly with our client, where you will get hands-on experience working with new projects and teams. Why Join Us?
<ul>
<li>
Challenging Problems: You will tackle complex and exciting challenges.
</li>
<li>
Flexibility: We offer a flexible and autonomous working environment.
</li>
<li>
Collaboration: Work with skilled and friendly teammates who are committed to quality.
</li>
<li>
Support: We fully support your efforts to build software the right way.
</li>
<li>
Tools: We provide the necessary tools for you to excel at your job.
</li>
<li>
Remote Work: Enjoy the benefits of a 100% remote work environment.
</li>
</ul>
 About this Project – Security &amp; Monitoring Data
This initiative focuses on internal security and code safety across development teams. The project involves handling vulnerability data and security monitoring data from multiple sources, ensuring they are properly ingested, standardized, and available in the data warehouse. While most data sources are already ingested, the Data Engineer will complete the ingestion of remaining sources, validate existing pipelines, and ensure the Databricks warehouse meets security, compliance, and performance standards.
The role also involves integrating streaming data pipelines, working with graph APIs, and enabling Power BI dashboards that provide clear visibility into security and vulnerability metrics. Additionally, the engineer will support automation and deployment efforts through Azure DevOps pipelines and infrastructure-as-code, ensuring a secure, modern, and reliable data ecosystem.
 Key Responsibilities
<ul>
<li>
Ingest and integrate security and vulnerability data sources into Databricks.
</li>
<li>
Validate and standardize the data warehouse to meet security and compliance requirements.
</li>
<li>
Build and maintain streaming pipelines for real-time security monitoring data.
</li>
<li>
Work with graph APIs and REST APIs to expand the organization’s security data ecosystem.
</li>
<li>
Design and optimize ETL workflows using DBT, Databricks notebooks, and Python.
</li>
<li>
Develop and support Power BI dashboards and reports (backend and frontend) to deliver actionable insights.
</li>
<li>
Implement and maintain DevOps pipelines in Azure for automation, CI/CD, and secure deployments.
</li>
<li>
Collaborate with client stakeholders, outsourced vendors, and internal teams to ensure smooth delivery.
</li>
<li>
Participate in Agile sprint cycles, making and delivering on commitments.
</li>
<li>
Communicate clearly and effectively in English, both technically and cross-functionally.
</li>
</ul>
 Required Skills &amp; Experience
<ul>
<li>
Cloud &amp; Data Platforms: Strong experience with Microsoft Azure (Data Lake, Synapse, etc.), Databricks, and Azure DevOps.
</li>
<li>
ETL &amp; Data Warehousing: Expertise in dimensional modeling, ETL pipelines, and DBT.
</li>
<li>
Programming &amp; APIs: Proficiency in Python for data engineering and automation; familiarity with graph APIs and REST APIs.
</li>
<li>
Streaming Data: Hands-on experience with streaming ingestion and processing.
</li>
<li>
Security Data Engineering: Experience working with vulnerability/security monitoring data ingestion and validation.
</li>
<li>
Reporting &amp; Visualization: Advanced experience with Power BI (backend and frontend), including semantic modeling and SQL endpoints.
</li>
<li>
Collaboration &amp; Communication: Excellent English communication skills, with proven success in Agile environments.
</li>
</ul>
 Preferred Skills
<ul>
<li>
Terraform: Hands-on experience with infrastructure-as-code for cloud deployments.
</li>
<li>
ML Document Processing: Familiarity with ML-based document processing solutions.
</li>
</ul>
 Interview Process Overview The process is designed to be thoughtful, efficient, and focused on both technical ability and team fit.
<ol>
<li>30-minute on-demand HireVue screening, where you'll respond to situational and behavioral questions to help us understand your ownership mindset, adaptability, and approach to collaboration.</li>
<li>10-minute virtual Q&amp;A session with our recruiter to clarify the role and answer any questions you may have. This is not an interview, just a conversation to ensure alignment.</li>
<li>60-minute live technical interview with one our Senior Data Engineers.&nbsp;</li>
<li>60-minute technical interview with a member of our Director of Engineering or CTO</li>
<li>15-30 minute chat with the hiring manger</li>
<li>30-60-minute session with the client</li>
</ol>
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Data Engineer

<h3>Job Description</h3>
Job DescriptionPower Platform/D365 Lead Developer *Local to Richmond, VA only please *This is a hybrid position with 3 days/week onsite *We are not considering Corp-to-Corp (C2C) arrangements for this position Description:
<ul>
<li>The client is seeking a Power Platform and Dynamics 365 Lead Developer to spearhead the development and management of Microsoft Dynamics 365 and Power Platform projects</li>
</ul>
 Skills/Knowledge/Experience:
<ul>
<li>Demonstrated experience working in a Microsoft GCC tenant.</li>
<li>Extensive experience with model-driven apps canvas apps Power Automate and Dataverse.</li>
<li>Working knowledge of Commonwealth of Virginia IT policies governance and enterprise architecture standards.</li>
<li>Experience with solution management managed/unmanaged environment variables and reusable components.</li>
<li>Prior work experience with Virginia state agencies.</li>
<li>Experience with Dynamics 365 Customer Service Field Service or Sales modules.</li>
<li>Proficiency with custom connectors Azure Functions and API integrations.</li>
<li>Knowledge of role-based security configuration in Power Platform and D365.</li>
<li>Experience with data migration tools</li>
<li>Familiarity with DevOps tools for Power Platform, Azure, DevOps, GitHub Actions.</li>
<li>Aid in the requirements gathering fit-gap analysis design configuration implementation testing and support of D365 and Power Platform solutions.</li>
<li>Serve as the primary point of contact and subject matter expert for all D365 development efforts and issues.</li>
<li>Expertise in Dynamics 365 Customer Engagement - Customer Service and Power Apps and Power Automate development.</li>
<li>Demonstrated experience in Microsoft Dynamics 365 customization configuration development deployment and usage.</li>
<li>Strong experience with troubleshooting and remediation of technical issues within Dynamics 365 and Power Platform solutions.</li>
<li>Strong knowledge of Microsoft's licensing model for Dynamics365 and Power Platform.</li>
<li>Adhere to best practices and standards when implementing business solutions and define/refine a governance approach for the platform's use in the Commonwealth.</li>
<li>Develop and disseminate documentation requirements recommendations technical analysis etc. on platform usage.</li>
<li>Prepare mockups/prototypes based on requirements and use knowledge of Power Platform features/tools to offer solutions that meet business needs.</li>
<li>Function as a liaison between the client and customer agencies serve as a point of contact for issue logging tracking and resolution.</li>
<li>Assist customers in discerning between Dynamics365/PowerApps/Power Automate and other technology offerings when gathering requirements identify efficient solutions and recommend alternatives to meet business needs.</li>
</ul>
 Required Skills/Knowledge/Experience:
<ul>
<li>Experience as a Power Platform/D365 Lead Developer, Required 5 Years</li>
<li>Experience with creating and managing of solution using Dynamics 365 CRM - Customer Service, Required 8 Years</li>
<li>Experience with customization and implementation of Forms, Views, Plug-Ins, Workflows, Required 8 Years</li>
<li>Experience with using standard &amp; premium connectors with PowerApps and Power Automate, Required 5 Years</li>
<li>Experience in SharePoint Online, Microsoft 365 services, Required 3 Years</li>
<li>Experience working in a Microsoft GCC tenant, Required 3 Years</li>
<li>Extensive experience with model-driven apps, canvas apps, Power Automate, and Dataverse., Required 5 Years</li>
<li>Experience with DevOps in Power Platform/D365 Environments, Highly desired 2 Years</li>
<li>Prior work experience with Virginia state agencies, Desired 3 Years</li>
<li>Working knowledge of Commonwealth of Virginia IT policies, governance, and enterprise architecture standards, Desired 2 Years</li>
</ul>
 Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration! &nbsp; #AC

Power Platform/D365 Lead Developer

<h3>Job Description</h3>
Job DescriptionCompany Description 
Why Wellmark:&nbsp;We are a mutual insurance company owned by our policy holders across Iowa and South Dakota, and we’ve built our reputation on over 80 years’ worth of trust. We are not motivated by profits. We are motivated by the well-being of our friends, family, and neighbors–our members. If you’re passionate about joining an organization working hard to put its members first, to provide best-in-class service, and one that is committed to sustainability and innovation, consider applying today!&nbsp;&nbsp;&nbsp;
Why Wellmark Technology?&nbsp;Wellmark is building innovative, modern solutions using cutting edge technology. We are driving organizational transformation and business strategy by empowering our technology team to innovate new and elegant solutions to enhance the customer experience. Together, we are leaning into the future, owning the outcome, and driving organizational change to transform how we work.&nbsp;
Job Description 
Help us lead change in direct support of Wellmark’s strategy. Elevate is an enterprise-wide initiative to evolve the way we work and a critical piece of Wellmark's new unified strategy to Make Health Care Better. Adopting Agile principles, a product-focused mindset, and a culture of iterative progress to empower employees will better position the organization to adapt to change, align with our strategic goals and improve the impact on the healthcare industry. Elevate is not about changing who we are but how we work together.&nbsp;&nbsp;&nbsp;&nbsp;
This opportunity will support the Enterprise Assets agile release train. These product teams are currently focused on work for Interoperability. However, they also work with our authentication and authorization platform as well as our content and interaction platform.&nbsp;&nbsp; These platforms are shared and important to the infrastructure of our applications.&nbsp;&nbsp;
The Release Train Engineer (RTE) coaches and supports an agile team of teams known as an agile release train (ART) by steering it to success and navigating the complexity of delivering outcomes in large, distributed environments. Aid in supporting teams through designing solutions with adoption and usage in mind. Facilitates ART activities and ceremonies, helps identify and resolve impediments and manages risks and dependencies. The RTE role is key to implementing the Scaled Agile Framework (SAFe) and accountable for the overall coordination, execution, and delivery of value through the program while ensuring alignment with company strategy, commitments, and goals.&nbsp;
Qualifications 
Preferred:&nbsp;
<ul>
<li>Health care industry experience</li>
<li>Tenured experience with SAFe. Prior experience as a Release Train Engineer within a SAFe organization.&nbsp;</li>
<li>Experience using agile requirements management tools (e.g., Jira or Azure DevOps).&nbsp;</li>
<li>Other agile certifications (A-CSM, PSM, or PMI-ACP).&nbsp;</li>
</ul>
Required:&nbsp;&nbsp;
<ul>
<li>Bachelor's degree or direct and applicable work experience.&nbsp;</li>
<li>Minimum 6 years of experience working as Release Train Engineer or Project/Program Manager working with agile teams, or other applicable change leadership roles.&nbsp;</li>
<li>SAFe Release Train Engineer, SAFe Program Consultant (SPC) certification, or other transferable scaled agile experience within an organization.&nbsp;</li>
<li>Demonstrated agile and/or lean product management competencies of value measurement, optimization and eliminating waste.&nbsp;</li>
<li>Consulting skills required with excellent communication, collaboration, and interpersonal competencies.&nbsp;</li>
<li>Demonstrated facilitation and influencing skills to drive decision-making among stakeholders with diverse perspectives and priorities.&nbsp;</li>
<li>Strong abilities in negotiation skills and techniques used to drive results and hold others accountable while also having the ability to work well in a team environment and build and maintain relationships with other team members, departments, and customers.&nbsp;</li>
<li>Demonstrated ability to communicate complex information in a condensed manner to various stakeholders, verbally and in writing, to achieve shared vision and goals. Ability to contribute to strategic discussions and the definition of business cases.&nbsp;</li>
<li>Strong problem-solving and analytics skills.&nbsp;</li>
<li>Ability to identify risks and deploy appropriate mitigation strategies to meet stakeholder/functional requirements.&nbsp;</li>
</ul>
 Additional Information 
a. Informally lead and coach the agile release train (ART) and is seen as one who possesses a strong understanding of agile and can execute and manage agile processes.&nbsp;
b. Plan, organize and facilitate ART ceremonies (e.g., program increment (PI) planning, ART sync, product owner (PO) sync, scrum of scrums, and demos.&nbsp;
c. Act as a servant leader and communicator, with strong interpersonal skills, who can facilitate effective discussions of any size across all levels and contribute to the advancement of agile practices in the organization.&nbsp;
d. Measure ART delivery, maturity, and performance and review metrics with the ART to drive relentless improvement opportunities. Provide guidance and support in tracking and monitoring the execution of epics and features. Guide and facilitate feature and capability estimation by teams.&nbsp;
e. Demonstrate the comprehension of a lean-agile mindset and practice with the ability to develop others in this area. Coach agile teams and scrum masters on agile and scrum practices.&nbsp;
f. Manage and optimize the flow of value through the ART by understanding workflows, potential bottlenecks, and encouraging opportunities for improvement.&nbsp;
g. Work with agile teams to escalate impediments, identify and address risks or impediments to achieving their objectives.&nbsp;
h. Provide regular and open communication across agile teams and stakeholders on team progress and challenges. Manage and coordinate team dependencies.&nbsp;
i. Champion the use of key performance indicators (KPIs), objectives and key results (OKRs) and other outcome metrics across teams.&nbsp;
j.&nbsp; Create timelines, milestones, and cadence of increments and releases for the ART, and oversee the development of reports and analyses to track progress towards goals.&nbsp;
k.&nbsp; Work with Product Managers, Product Owners, and other stakeholders to ensure alignment between business needs and the work being executed by agile teams.&nbsp;
l. Understand and operate within lean budgets and ensure adherence to guardrails such as allocating investments within approved budgets. Provide input on resourcing needs to address critical bottlenecks.&nbsp;
m. Other duties as assigned.&nbsp;
All your information will be kept confidential according to EEO guidelines.
An Equal Opportunity Employer
The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law.
Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at <a href="mailto:careers@wellmark.com" target="_blank">careers@wellmark.com</a>
Please inform us if you meet the definition of a "Covered DoD official".

Release Train Engineer - Enterprise Assets

<h3>Job Description</h3>
Job Description
We are seeking freelancers/consultants for on site IT Support in the Seattle and surrounding areas to join our team!
As a team member, you will assist our clients with resolving a range of computer-related issues and/or provide on-site support as needed.
Responsibilities:
<ul>
<li>Installation of workstations.</li>
<li>End-user support for executives, office personnel, and other key business stakeholders; this could include installation and configuration of hardware and software applications, as well as some security functions such as password resets, etc.</li>
<li>Experience with copying/restoring end user data files, migrating Windows 7 to Windows 10 utilizing tools such as Azure, SCCM, PXE boot, etc.</li>
<li>Basic networking, rack/stack/patch, remote hands support, etc.</li>
<li>Experience working with AD (active directory), domains, group policy, etc.</li>
<li>E-mail, A/V conferencing, VoIP device replace and configuration.</li>
<li>Support of enterprise solutions including Microsoft Office365, Exchange email, Anti-Virus software, etc.</li>
<li>Provide timely and efficient executive-level support.</li>
<li>Provide technical support on commonly used applications and devices (MFD network printers, O365 Applications, etc.)</li>
</ul>
Requirements:
<ul>
<li>5+ years support experience in an enterprise environment using Windows and some Apple/Mac hardware.</li>
<li>Application support for Microsoft Office365, Document Management, SharePoint Online and Exchange Online.</li>
<li>Working knowledge of Azure, Intune, and other cloud based services.</li>
<li>Operating Systems: Windows Server, Mac OS X (Server/Workgroup Manager), iOS and Windows 7 through 10.</li>
<li>Xerox, Canon, HP printer installation, local/network configuration and print management.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Ability to effectively operate independently as well as in a team environment.</li>
<li>Ability to lift heavy objects up to 50 lbs.</li>
</ul>
We Offer: 
<ul>
<li>Flexible work schedule! Hours/Shifts are on-demand - we'll work with your schedule &amp; availability!</li>
<li>Competitive compensation and 2hrs. minimum pay on all assignments.</li>
<li>Job related expense reimbursement.</li>
</ul>
Apply Today!
Company DescriptionTechmate is a pioneering On-Demand, Technical Support Platform built for the distributed workforce. Our clients are some of the largest professional service firms, manufacturing, real estate and related brick and mortar companies who have nationwide and global office locations. 
<h3>Company Description</h3>
Techmate is a pioneering On-Demand, Technical Support Platform built for the distributed workforce. Our clients are some of the largest professional service firms, manufacturing, real estate and related brick and mortar companies who have nationwide and global office locations.

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