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<h3>Job Description</h3>
Job Description
Front Desk Clerks serves as the primary liaison to guests and are responsible for welcoming and registering hotel guests, explaining accommodations and taking payments. Checks guests out and explains billing. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with brand standards and company policies. The following reflects the essential job duties but does not restrict tasks that may be assigned. Duties of this job may be changed at management’s discretion. 
Duties include:
<ul>
<li>Check in guests in an efficient and friendly manner. Assures that guest is assigned type of room requested and that the correct rate is charged and issues guest keys </li>
<li>Also follows brand standards for checking in elite members </li>
<li>Checks out guests at end of stay. Ascertains guest satisfaction, collects keys, posts any late charges and presents bill to guests. Accurately settles bill </li>
<li>Handles incoming guest phone reservations </li>
<li>
Answers inquiries pertaining to hotel services; gives entertainment suggestions and travel directions 
</li>
<li>Handles all guest complaints or problems to exceed the guest expectations </li>
<li>Handles all guest service requests, makes changes as necessary </li>
<li>Serves as hotel phone operator and directs all calls to proper extensions and takes and delivers phone messages </li>
<li>Keeps records of room availability and guest’s accounts. Operates front desk software </li>
<li>Maintains a balanced cash/billing drawer </li>
<li>Maintains and takes responsibility for all cash and credit card transactions during working hours </li>
<li>Completes any necessary accounts receivable and direct billing tasks </li>
<li>Follows brand standards when processing guests’ stays based on brand point system </li>
<li>Welcome guests and respond to requests in a prompt and professional manner </li>
<li>
Check the working condition of equipment and report to supervisor all unsafe or malfunctioning equipment 
</li>
<li>Uses suggested selling techniques to sell rooms and to promote other services of the hotel </li>
<li>Coordinates room status updates with housekeeping department </li>
<li>Knows how to use office equipment </li>
<li>Knows all safety and emergency procedures </li>
<li>Maintains awareness of all rates </li>
<li>
Communicates with the previous and following shifts 
</li>
<li>Print arrival list from booking.com and Expedia and other third party sites and ensure all reservations are on Opera </li>
<li>Ensures compliance with energy conservation and job safety requirements </li>
<li>Proactively maintain assigned areas and equipment </li>
<li>Ensure efficient completion of daily assignments in a timely manner </li>
<li>Report all safety concerns to management </li>
<li>Attend and participate in all mandatory trainings and meetings </li>
<li>Flexible with schedule and assignments </li>
<li>Maintain effective performance under pressure </li>
<li>
May perform similar duties as requested by supervisor 
</li>
</ul>
Requirements:
<ul>
<li>Excellent customer service skills </li>
<li>Ability to work independently and with others </li>
<li>Good communication skills </li>
<li>Ability to give and follow verbal and written instructions </li>
<li>Attention to detail </li>
<li>Ability to multi task </li>
<li>Displays good initiative</li>
</ul>
 #hc193525

FRONT DESK CLERK

<h3>Job Description</h3>
Job DescriptionOverview
 Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. 
Job Description 
 As a Security Officer - Financial Lobby Concierge in San Diego, CA, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Front Desk Security Professional with Allied Universal at a financial institution location, you will play a key role in creating a welcoming and secure environment for all visitors and staff. You will monitor access, manage guest check-ins, and provide exceptional customer service while helping to deter security-related incidents. Join a team that values integrity, teamwork, and innovation, and be part of a caring culture that puts people first. 
Position Type: Full Time
 Pay Rate: $22.00 / Hour 
Job Schedule:
DayTimeTue10:00 PM - 06:30 AMWed10:00 PM - 06:30 AMThur10:00 PM - 06:30 AMFri10:00 PM - 06:30 AMSat10:00 PM - 06:30 AM
Why Join Us:
<ul>
<li>Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.</li>
<li>Career Growth: Get paid training and access to career growth opportunities.</li>
<li>Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&amp;D, and disability insurance.</li>
<li>Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.</li>
</ul>
What You'll Do:
<ul>
<li>Provide customer service to clients and visitors by carrying out security-related procedures and site-specific policies at the front desk of a financial institution location.</li>
<li>Monitor access to the facility, verify credentials, and assist with visitor management to help to deter unauthorized entry.</li>
<li>Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.</li>
<li>Maintain detailed records of activities, incidents, and visitor logs as required by site procedures.</li>
<li>Communicate professionally with clients, employees, and visitors to address inquiries and provide assistance as needed.</li>
<li>Support emergency response activities when appropriate, coordinating with Allied Universal and client contacts.</li>
</ul>
Minimum Requirements:
<ul>
<li>At least 1 year of security-related experience is required.</li>
<li>Comfortable using a computer or tablet is preferred.</li>
<li>Access control or badge experience is preferred.</li>
<li>CPR certification is preferred.</li>
<li>A guard card or license is preferred.</li>
<li>Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.</li>
<li>Possess a high school diploma or equivalent.</li>
<li>As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.</li>
<li>Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.</li>
<li>As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.</li>
<li>Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.</li>
<li>A valid driver's license will be required for driving positions only.</li>
</ul>
 Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: <a href="http://www.aus.com" target="_blank">www.aus.com</a>. 
 If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: <a href="http://www.aus.com/offices" target="_blank">www.aus.com/offices</a>.
Requisition ID 2025-1501332

Security Officer - Financial Lobby Concierge

<h3>Job Description</h3>
Job Description
Join the team at Miami Lakes Hotel on Main, where hospitality meets excellence! We are a premier destination known for exceptional guest experiences, modern amenities, and a welcoming atmosphere. Located in the heart of Miami Lakes, our hotel offers a dynamic work environment, opportunities for growth, and the chance to be part of a dedicated team passionate about delivering outstanding service. If you thrive in customer-focused setting, we invite you to explore exciting career opportunities with us and become a valued member of our hospitality family.
 
WORK OBJECTIVE:
As Maintenance Tech I for our hotel, your primary responsibility is to ensure the upkeep and functionality of our facilities including working with HotSos. Please adhere to your scheduled work hours as per your assigned shift to support the smooth operation of our team and the organization.
ESSENTIAL FUNCTIONS:
We are seeking a meticulous and detail-oriented Maintenance Technician to join our Maintenance Engineering team. The ideal candidate will play a crucial role in maintaining our commitment to guest satisfaction. The primary objective is to ensure that our standards are consistently met and exceeded, contributing to an exceptional guest experience.
 
• Use protective personal equipment when applicable.
• Perform maintenance tasks in the guest rooms/hotel common areas, such as light plumbing, light electrical, light painting, cosmetic items, HVAC and program T. V’s.
• Clean, lubricate, protect, and otherwise maintain all tools and equipment in the hotel.
• Respond promptly to maintenance requests from guests and staff.
• Daily walkthrough and upkeep of property/grounds.
• Collaborate with other team members to complete larger maintenance projects.
• Keep accurate records of maintenance activities and report any major issues to the supervisor.
• Maintain a clean and organized work environment.
• Assist with the setup and breakdown of equipment for events and functions.
• Greet and acknowledge guests per company standards, anticipate and fulfill their needs. Effectively communicate with diverse individuals to understand and address their requests, providing information and assistance as required.
• Ability to prioritize and organize work assignments.
• Ability to work under stressful situations and exercise good judgements.
• Ability to maintain confidentiality of hotel guests and pertinent hotel information.
• Interpret readings from meters/gauges and other measuring units.
• Focus on attention to details, while being quick and accurate.
• Maintain maintenance inventory and requisition parts and supplies as needed. 
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Maintain the hotel facility and related equipment in a safe and efficient manner.
• Performs other duties as assigned by Engineering Supervisor or DOE.
• Train and instruct other members of the staff through sharing knowledge and skills.
• Test, troubleshoot and perform basic repairs on all types of equipment.
This job description is not all inclusive and there may be other responsibilities assigned by the Supervisor or Dir. Of Eng at his/her discretion not expressed in the above job description.
EDUCATION:
• High school diploma
 
QUALIFICATIONS: (examples below)
• Must be able to interact and communicate with individuals at all levels of the company.
• Proven experience in a housekeeping or similar role within the hospitality industry.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal abilities.
• Familiarity with cleaning products, equipment, and industry best practices.
• Ability to work effectively in a fast-paced environment.
• Previous experience in a supervisory or leadership capacity is a plus.
• Excellent organizational and time management skills with the ability to multi-task and follow through.
• Bi-lingual (English/Spanish) a plus.
 
KNOWLEDGE, SKILLS, AND ABILITIES:
• Maintain organized records of inspections and follow-up actions.
• Implement measures to ensure consistent adherence to cleanliness benchmarks.
• Demonstrate flexibility in scheduling and task prioritization.
• Document inspection results accurately, including deficiencies and corrective actions taken.
• Ability to follow oral and written instructions and organize work for timely completion.
• Ability to perform detail-oriented tasks in a high-volume work environment with minimal supervision.
• Ability to regularly attend work and arrive punctually for designated work schedule. 
 
PHYSICAL REQUIREMENTS:
Depending on functional area of assignment, tasks involve the ability to exert substantial physical effort usually involving some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 50 pounds). May involve climbing, balancing, stooping, kneeling, crouching, crawling, walking, or standing. Tasks may involve extended periods of time at a keyboard or workstation and extended periods of time standing and/or walking.
 
ENVIRONMENTAL REQUIREMENTS:
Tasks are regularly performed inside and outside without potential for exposure to adverse conditions, such as heat, dirt, dust, pollen, odors, fumes and/or poor ventilation, wetness, humidity, rain, temperature and noise extremes, machinery and/or moving vehicles, vibrations, electric currents, animals/wildlife, toxic/poisonous agents, gases or chemicals, oils and other cutting fluids, violence and/or disease, or pathogenic substances.
The Graham Companies is an Equal Opportunity Employer. In compliance with United States Equal Employment Opportunity guidelines and the Americans with Disabilities Act, this organization provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Maintenance Tech - Engineering Dept, Miami Lakes Hotel on Main

<h3>Job Description</h3>
Job Description
We are looking for a Front Desk Coordinator to join a company in Brooklyn Park, Minnesota. This is a contract position where you will serve as the first point of contact, ensuring visitors and callers receive exceptional service while maintaining administrative efficiency. The role requires excellent communication and organizational skills to handle a variety of front desk and administrative responsibilities.
 
Responsibilities:
• Greet visitors and provide a welcoming first impression of the organization.
• Guide guests to their appropriate destinations and assist with inquiries.
• Manage sensitive or complex requests by directing them to the appropriate staff members.
• Process utility bill payments, including drop-box and walk-in transactions.
• Coordinate scheduling for conference rooms and appointments, and update lobby screens with city information.
• Support mailroom operations by handling equipment and completing mail-related tasks.
• Execute administrative projects for various city departments as needed.
• Maintain an organized and attentive front desk environment.
• Ensure smooth communication between departments and visitors
• Proven experience in receptionist or front desk roles.
• Strong customer service skills with the ability to handle inquiries professionally.
• Familiarity with multi-line phone systems and switchboards.
• Competence in administrative office tasks and assistance.
• Ability to manage time effectively and prioritize responsibilities.
• Proficiency in processing payments and handling financial transactions.
• Excellent verbal and written communication skills.
• Knowledge of scheduling systems and basic technology tools.

Front Desk Coordinator

<h3>Job Description</h3>
Job Description
** Shift Times: 11pm-7am - Monday, Tuesday, Wednesday, Thursday &amp; Friday**
Night Auditor serves as the primary liaison to guests during the night shift and are responsible for performing close of day scenarios for the hotel while complying with brand standards and company policies. Must be able to work independently and with little supervision. The following reflects the essential job duties but does not restrict tasks that may be assigned. Duties of this job may be changed at management’s discretion.
Duties include:
<ul>
<li>Check in guests in an efficient and friendly manner. Assures that guest is assigned type of room requested and that the correct rate is charged and issues guest keys</li>
<li>
Checks out guests at end of stay. Ascertains guest satisfaction, collects keys, posts any late charges and presents bill to guests. Accurately settles bill
</li>
<li>Handles incoming guest phone reservations</li>
<li>
Answers inquiries pertaining to hotel services; gives entertainment suggestions and travel directions
</li>
<li>Handles all guest complaints or problems to exceed the guest expectations</li>
<li>Handles all guest service requests, makes change</li>
<li>
Serves as hotel phone operator and directs all calls to proper extensions and takes and delivers phone messages
</li>
<li>Conducts security walks</li>
<li>Keeps records of room availability and guest’s accounts. Operates front desk software</li>
<li>Maintains a balanced cash/billing drawer</li>
<li>Welcome guests and respond to requests in a prompt and professional manner</li>
<li>Check the working condition of equipment and report to supervisor all unsafe or malfunctioning equipment</li>
<li>Knows how to use office equipment</li>
<li>Knows all safety and emergency procedures</li>
<li>Maintains awareness of all rates</li>
<li>Setting wake up calls</li>
<li>Printing and delivering notices to guests</li>
<li>Stocks linens and supplies at front desk for the following day</li>
<li>Generates automated audit reports for manager’s review</li>
<li>Communicates with the previous and following shifts</li>
<li>Ensures compliance with energy conservation and job safety requirements</li>
<li>Proactively maintain assigned areas and equipment</li>
<li>Ensure efficient completion of daily assignments in a timely manner</li>
<li>Report all safety concerns to management</li>
<li>Attend and participate in all mandatory trainings</li>
<li>Flexible with schedule and assignments</li>
<li>Maintain effective performance under pressure</li>
<li>
May perform similar duties as requested by supervisor
</li>
</ul>
Requirements:
<ul>
<li>Good customer service skills</li>
<li>Ability to work independently and with others</li>
<li>Good communication skills</li>
<li>Attention to detail</li>
<li>Ability to multi task</li>
<li>
Displays good initiative
</li>
</ul>
 #hc193535

NIGHT AUDITOR

<h3>Job Description</h3>
At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.
What will you do in this job?Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at Kenai Fjords Tours. As a Guest Service Agent, you will contribute to the overall guest satisfaction by providing courteous service. You will greet and assist guests and provide information about the Alaska Collection by Pursuit products. You will have a range of duties and responsibilities to include:
<ul>
<li>Assist guests in person and on the phone with information about tours and services</li>
<li>Accurately capture reservations on the computer-based reservations system</li>
</ul>
What skills and experience do you need for this job?
<ul>
<li>Strong interpersonal and communication skills</li>
<li>Excellent organization and detail-oriented skills</li>
<li>Previous guest service experience</li>
</ul>
The starting wage for this role is $17.00/hour.
About Us:
We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included. &nbsp;
Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Vancouver, Reykjavík, Costa Rica, Las Vegas, and Chicago.
Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&amp;P SmallCap 600 index, we specialize in attractions-led hospitality, consistently generating revenue and delivering value to our shareholders.
What will your work environment be like? 
At Pursuit, our locations are more than just a place to work – it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you’re tackling projects or enjoying our many perks, you’ll feel supported and valued. With a variety of great benefits, we’re committed to ensuring that your time with us is as fulfilling as it is fun.
Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we’re lucky to call home. Our workforce is diverse. Our team members come here to embrace the extraordinary. To watch the sunrise and set each day in a place that, for many people, exists only in their imagination. To build career experience beside seasoned professionals a community of people who say ‘yes’ to adventure time and time again. To be a part of the #PursuitLife and live each day with purpose, turning moments into memories

PURSUIT PERKS
<ul>
<li>
Join an inclusive, global team and make life-long connections
</li>
<li>
Enjoy free access to Pursuit attractions and 50% off for friends
</li>
<li>
Get discounts on hotel stays, dining, and retail
</li>
<li>
Access subsidized mental health and wellness resources&nbsp;
</li>
</ul>

Equal Employment Opportunities Information
Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.&nbsp;Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the country where the role is located&nbsp;to apply and join our inclusive team!&nbsp;We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent &amp; Acquisition Team at&nbsp;<a href="mailto:ta@pursuitcollection.com" target="_blank">ta@pursuitcollection.com</a>.&nbsp; &nbsp; We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted directly.

Guest Services & Retail Associate

<h3>Job Description</h3>
Job DescriptionWe are looking for a dedicated Front Desk Assistant to join our team in Banning, California. This Contract to permanent position offers an opportunity to play a vital role in supporting daily operations and providing exceptional service to residents and guests. The ideal candidate will be skilled in administrative tasks, customer service, and facility coordination, ensuring smooth functioning of the front desk. Responsibilities: • Manage and oversee the facilities scheduling system, coordinating with individuals and groups to meet specific requirements. • Assist in planning and supervising a wide range of special events, such as community celebrations, concerts, and social gatherings. • Prepare and distribute marketing materials to promote programs and activities. • Input data into the facilities scheduling system and maintain the Community Master Calendar. • Research and compile reports, statistical data, and complete special projects as needed. • Provide administrative support to the Recreation Manager, including contributing to departmental goals and policies. • Collect fees for programs and activities, ensuring accurate record-keeping. • Answer and direct calls on a multi-line phone system, take messages, and assist callers with inquiries. • Greet visitors, provide directions, and respond to resident and guest inquiries with attention to detail. • Maintain clubhouse equipment and supplies, including issuing keys, checking out items, and selling tickets for events.• At least 2 years of experience in receptionist duties, administrative work, or front desk coordination. • Proficiency in operating multi-line phone systems and managing inbound calls. • Strong skills in data entry, report creation, and general office tasks. • Familiarity with Microsoft Word and Excel for document preparation and data management. • Ability to communicate effectively both verbally and in writing. • Proven ability to handle high workloads while maintaining composure and flexibility. • Must be able to work a variable schedule, including evenings, weekends, and holidays. • A valid California driver’s license and proof of current automobile insurance are required.

Front Desk Assistant

<h3>Job Description</h3>
Job Description
Join Our Team as a Front Desk Coordinator!
Are you a compassionate and detail-oriented individual with a knack for making others feel welcome and supported? Do you thrive in a dynamic environment where you can play a pivotal role in ensuring seamless patient experiences? Are you great with managing and encouraging people in their health goals? If so, we have an exciting opportunity for you!
Position: Front Office Coordinator 
Employment Type: Full-time 
Location: True North Health Center - Colorado Springs
About Us: At True North Health Center, we are dedicated to providing top-notch healthcare services and a supportive environment for our patients. We believe that every interaction counts and contributes to the well-being of our patients. As a Front Office Coordinator, you'll be at the forefront of creating positive patient experiences, managing our office flow while ensuring the smooth progression of their care plans and health goals. We like to call this position the "quarterback" of our office as this position is in charge of managing the overall patient flow.
Key Responsibilities:
<ul>
<li>Engage with patients warmly and professionally, guiding them through their visits.</li>
<li>Manage appointment scheduling and confirmations using our cutting-edge EHR system.</li>
<li>Managing patient flow and office communication during shift</li>
<li>Maintain accurate patient records and documentation for every appointment.</li>
<li>Collaborate with the team to ensure a high percentage of kept appointments.</li>
<li>Assist patients in completing required paperwork for re-exams and treatments.</li>
<li>Cultivate a positive atmosphere while addressing and resolving challenges effectively.</li>
<li>Lead daily team huddles to promote productivity and ensure goals are met.</li>
</ul>
Desired Qualities:
<ul>
<li>Ability to handle a fast paced environment</li>
<li>Upbeat and uplifting personality</li>
<li>Empathetic and patient demeanor to provide exceptional patient experiences</li>
<li>Detail-oriented and organized with an ability to manage multiple tasks seamlessly.</li>
<li>Effective communicator with a genuine interest in patient well-being.</li>
<li>Adaptable and resourceful in handling changes and patient needs.</li>
<li>Team player who thrives in a collaborative environment.</li>
<li>Skilled at striking a balance between hospitality and assertiveness.</li>
</ul>
Qualifications:
<ul>
<li>High school diploma or equivalent.</li>
<li>Previous experience in a healthcare setting or customer service role is a plus.</li>
<li>Proficiency in using electronic health records (EHR) systems is desirable.</li>
<li>Demonstrated ability to handle patient interactions with professionalism and care.</li>
<li>Strong organizational skills and attention to detail.</li>
<li>Comfortable leading team discussions and huddles.</li>
<li>Comfortable managing patients and ensuring they are reaching their health goals.</li>
</ul>
Benefits:
<ul>
<li>Competitive pay, bonus and benefits package.</li>
<li>Opportunity for professional growth and development.</li>
<li>Positive and inclusive work culture.</li>
<li>Meaningful work that directly impacts patient well-being.</li>
<li>401k Matching</li>
<li>Paid Time off</li>
<li>Paid Holidays</li>
<li>Family Health Care Benefits</li>
</ul>
If you're passionate about holistic healthcare and helping people, have a knack for organization, and are ready to make a difference in patients lives, we invite you to apply for the Front Office Coordinator position at True North Health Center. Join us in making a difference in the Colorado Springs Community
To Apply: 
If you're ready to make a difference and be a key player in transforming lives, we encourage you to apply by selecting this link and following the instructions:
 
Join us at True North Health Center and embark on a rewarding journey of patient empowerment and healthcare excellence!
 Job Posted by ApplicantPro

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Flexible schedule</li>
<li>Free uniforms</li>
<li>Training &amp; development</li>
</ul>
 We are looking for energetic and responsible individuals to join our team as Ride Attendants. In this role, you will be in charge of supervising children on our inflatables (bounce houses) and mechanical rides to ensure everyone stays safe and has fun. Responsibilities 
<ul>
<li>Supervise the Fun: Keep a constant watch on the children to prevent accidents. </li>
<li>Enforce Safety Rules: Ensure riders follow the rules (e.g., no shoes, no flipping, no rough play). </li>
<li>Manage Capacity: Control how many kids are on the ride at once to prevent overcrowding. </li>
<li>Size Separation: Make sure big kids and little kids ride separately to keep smaller children safe. </li>
<li>Operate Equipment: Safely start and stop mechanical rides and monitor inflatables for any issues. </li>
<li>Stay Alert: Monitor weather conditions and shut down rides immediately if it becomes unsafe (high wind or rain). </li>
</ul>
Requirements 
<ul>
<li>Must work well with kids: You need to be patient, friendly, and comfortable giving clear instructions to children. </li>
<li>Positive Attitude: We want team members who are happy, helpful, and polite to parents and guests. </li>
<li>Reliable Transportation: You must have your own way to get to event locations on time. </li>
<li>Availability: Must be available to work part-time hours (mostly weekends). </li>
</ul>

Ride Attendant

<h3>Job Description</h3>
Pay: $15.00 per hour
 
At Great Wolf, the&nbsp;Attractions Attendant&nbsp;may work in any number of Attractions at Great Wolf Lodge, including but not limited to the Arcade, Ropes Course, MagiQuest, Moonstone Mine sluice, Bowling, Rock Wall other attractions within the Family Entertainment Center. Attractions Attendants ensure customer safety and satisfaction while participating in Attractions entertainment.
 
Hiring immediately with full-time, part-time, and flexible scheduling – must be at least sixteen (16) years or older.&nbsp;
Join our Pack:&nbsp;&nbsp;&nbsp;
•Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels&nbsp;&nbsp;&nbsp;
•Great Perks: Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives&nbsp;&nbsp;&nbsp;
•Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training&nbsp;&nbsp;&nbsp;
•Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund&nbsp;&nbsp;&nbsp;
•Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.&nbsp;&nbsp;&nbsp;
Benefits:&nbsp;&nbsp;&nbsp;
<ul>
<li>Medical, Dental, and Vision insurance&nbsp;&nbsp;&nbsp;</li>
<li>Health savings account&nbsp;&nbsp;&nbsp;</li>
<li>Telehealth resources&nbsp;&nbsp;&nbsp;</li>
<li>Life insurance&nbsp;&nbsp;&nbsp;</li>
<li>401K with employer match&nbsp;&nbsp;&nbsp;</li>
<li>Paid vacation time off&nbsp;&nbsp;&nbsp;</li>
<li>Paid parental leave&nbsp;&nbsp;&nbsp;</li>
</ul>
 
Essential Duties &amp; Responsibilities
<ul>
<li>Communicates with guests for transactions, to process registration and complete orders.</li>
<li>Educates guests on the Ropes Course, Rock Wall and other physical experiences, proper technique and use of equipment, and safety guidelines</li>
<li>Educates guests on game play and wand operation for MagiQuest</li>
<li>Maintains the daily operation of the MagiQuest game; documents and/or escalates any game operation or effects issues to Retail Manager on Duty</li>
<li>Perform preventative maintenance and minor troubleshooting of equipment to ensure customer satisfaction</li>
<li>Ensure the daily operation of the attraction adheres to operating procedure guidelines</li>
<li>Outfits participants with correct safety equipment, makes adjustments, and properly attaches equipment</li>
<li>Inspects all safety equipment to ensure proper function</li>
<li>Ability to assess and assist in possible emergency situations and help scared participants</li>
<li>Ensures the daily operation adheres to operating procedure guidelines</li>
<li>Provides outstanding customer service and engages in suggestive selling</li>
<li>Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing</li>
<li>Performs cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting</li>
<li>Ensures attraction adheres to the highest standards of cleanliness, presentation, and service</li>
<li>To work on the Ropes Course, candidates must successfully complete ropes course and annual training covering operating procedures and technical competencies</li>
<li>Assists in other retail outlets/attractions as needed</li>
</ul>
 
Basic Qualifications &amp; Skills
<ul>
<li>Must be 18 years or older to work the Ropes Course; 16 years or older to work in other Attractions areas</li>
<li>Some High School education or equivalent</li>
<li>Must be comfortable being at heights of 30 feet or more for extended periods of time</li>
<li>Flexibility regarding scheduling based on business demands</li>
<li>Experience utilizing basic math skills with ability to add, subtract multiply and divide</li>
<li>Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures</li>
<li>Successful completion of a criminal background check and drug screen</li>
</ul>
 
Desired Qualifications &amp; Traits
<ul>
<li>Previous experience demonstrating strong customer service</li>
<li>Ability to multi-task and prioritize a variety of tasks with minimal direction</li>
<li>Previous experience with cash transactions and Point of Sale systems</li>
<li>Proven teamwork skills</li>
<li>Enthusiastic and energetic</li>
<li>Comfortable working in varying weather conditions</li>
</ul>
 
Physical Requirements
<ul>
<li>Ability to lift up to 30 lbs.</li>
<li>Able to sit and/or stand for long periods of time and climb multiple flights of stairs multiple times daily</li>
<li>Ability to bend, twist, and stretch</li>
<li>Ability to work in a loud environment with flashing lights</li>
<li>Capable of fully extending arms overhead</li>
<li>Dexterity to pinch/squeeze with force</li>
<li>Candidates with a history of neck, back, shoulder, wrist, arm, and/or knee injuries may have difficulty with this position</li>
</ul>
 
Application Instructions:&nbsp;&nbsp;&nbsp;
Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf’s website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
&nbsp;Position Close Date:&nbsp;
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities&nbsp;
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)&nbsp;
 
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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