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Mercier Consultancy is excited to announce a vacancy for a Dutch Speaking Customer Support Representative in our Home Entertainment Systems Department! In this role, you will be the first point of contact for our Dutch-speaking customers, providing them with exceptional support and guidance regarding their home entertainment systems. Your expertise will ensure that customers have a seamless experience with our products and services.
If you are passionate about technology and enjoy helping others, this could be the perfect position for you! Join our dedicated team and contribute to delivering outstanding support to our valued customers.
<h3>Responsibilities</h3>
<ul>
<li>Respond to customer inquiries in Dutch via phone, email, and chat</li>
<li>Assist customers with setup, troubleshooting, and usage of home entertainment systems</li>
<li>Document customer interactions and solutions accurately in our support system</li>
<li>Work closely with technical teams to resolve complex customer issues</li>
<li>Provide detailed information about product features, benefits, and services</li>
<li>Gather customer feedback to help improve our products and services</li>
<li>Participate in regular training sessions to stay updated on product offerings</li>
</ul>
Requirements
<ul>
<li>Fluency in Dutch and English, both written and verbal</li>
<li>Previous experience in customer support, especially in the technology or electronics sector</li>
<li>Excellent communication and interpersonal skills</li>
<li>Strong analytical and problem-solving abilities</li>
<li>A customer-oriented mindset and a passion for technology</li>
<li>Ability to manage multiple inquiries efficiently in a dynamic environment</li>
<li>Familiarity with customer support tools and systems is a plus</li>
</ul>
Benefits
Competitive Monthly Salary
Monthly Performance Bonus
Fully Paid Relocation Package ( Flight, Transfer and Hotel )
Health Insurance
Private Health Insurance
2 Extra Salaries Per Year
Support In Finding Accommodation After Hotel
Fully Paid Training
And More...

Dutch Speaking Customer Support for Home Entertainment Systems Department

Mercier Consultancy is pleased to announce an opening for a Dutch Speaking Consultant in our Online Ticketing &amp; Event Services Department. This position is essential for supporting our Dutch-speaking clients in efficiently managing their events and optimizing their ticket sales. Your expertise in event services will empower clients to maximize their attendance and enhance the overall event experience.
In this role, you will provide personalized guidance to clients, assisting them through the ticketing process from event creation to sales monitoring. Your strong communication skills will help you build lasting relationships and ensure client satisfaction in every interaction.
<h3>Responsibilities</h3>
<ul>
<li>Assist Dutch-speaking clients with inquiries related to online ticketing and event services</li>
<li>Guide clients through the setup process for their events and ticket sales</li>
<li>Deliver training on platform features and best practices for effective event promotion</li>
<li>Troubleshoot technical issues and provide solutions to enhance client operations</li>
<li>Maintain detailed records of client interactions and support requests</li>
<li>Collaborate with internal teams to relay client feedback and improve service offerings</li>
<li>Stay informed about industry trends and innovations in ticketing and event management</li>
</ul>
Requirements
<ul>
<li>Fluency in Dutch and English, both written and verbal</li>
<li>Strong communication and interpersonal skills for effective client engagement</li>
<li>Basic knowledge of online ticketing and event management principles is advantageous</li>
<li>Friendly, customer-oriented approach with a focus on delivering quality service</li>
<li>Ability to handle multiple inquiries and project deadlines in a fast-paced environment</li>
<li>Prior experience in customer service or related industries is a plus but not required</li>
<li>A passion for event planning and ticketing technology is highly desirable</li>
</ul>
Benefits
Competitive Monthly Salary
Monthly Performance Bonus
Fully Paid Relocation Package ( Flight, Transfer and Hotel )
Health Insurance
Private Health Insurance
2 Extra Salaries Per Year
Support In Finding Accommodation After Hotel
Fully Paid Training
And More...

Dutch Speaking Consultant for Online Ticketing & Event Services Department

Mercier Consultancy is excited to announce an opportunity for a Dutch Speaking Customer Support Representative in our Online Marketplace Platform Department! In this vital role, you will assist our Dutch-speaking clients as they navigate our marketplace platform, providing them with the necessary support to enhance their online selling and buying experiences. Your expertise will ensure that our customers receive exceptional service and guidance at every step.
If you are passionate about e-commerce and customer service, and if you thrive in a fast-paced environment, this position is perfect for you. Join us and help shape the future of online marketplaces!
<h3>Responsibilities</h3>
<ul>
<li>Respond to customer inquiries in Dutch via phone, email, and chat</li>
<li>Assist users with questions regarding the marketplace platform, including account management, listings, and transactions</li>
<li>Document all customer interactions and resolutions in our CRM system</li>
<li>Work collaboratively with other departments to resolve complex issues</li>
<li>Provide clients with information about best practices for using the platform effectively</li>
<li>Collect feedback from users to contribute to service improvements and platform enhancements</li>
<li>Engage in regular training to remain up-to-date with platform features and updates</li>
</ul>
Requirements
<ul>
<li>Fluency in Dutch and English, both written and verbal</li>
<li>Experience in customer support, particularly within e-commerce or marketplace environments</li>
<li>Strong communication and interpersonal skills</li>
<li>Excellent problem-solving abilities and attention to detail</li>
<li>A proactive approach to ensuring customer satisfaction</li>
<li>Ability to multitask effectively in a fast-paced setting</li>
<li>Familiarity with customer support tools and e-commerce platforms is a plus</li>
</ul>
Benefits
Competitive Monthly Salary
Monthly Performance Bonus
Fully Paid Relocation Package ( Flight, Transfer and Hotel )
Health Insurance
Private Health Insurance
2 Extra Salaries Per Year
Support In Finding Accommodation After Hotel
Fully Paid Training
And More...

Dutch Speaking Customer Support for Online Marketplace Platform Department

Mercier Consultancy is seeking a dedicated Dutch Speaking Customer Service Representative to join our Online Learning &amp; EdTech Department. In this role, you will provide exceptional support to our Dutch-speaking customers, helping them navigate our online learning platforms and addressing any inquiries they may have.
Your fluency in Dutch will be critical as you assist students and educators in utilizing our educational technology tools, resolving technical issues, and answering questions about course content and enrollment. As a key member of our team, you will enhance the educational experience for our users and contribute to the overall success of our online learning initiatives.
<h3>Responsibilities</h3>
<ul>
<li>Provide high-quality customer service in Dutch through phone, email, and chat regarding our online learning and EdTech services</li>
<li>Assist customers with inquiries related to course offerings, account management, and technical troubleshooting</li>
<li>Document customer interactions accurately in our CRM system</li>
<li>Collaborate with educational teams to address complex inquiry resolution</li>
<li>Gather feedback from users to help improve our services and platforms</li>
<li>Stay informed about new features and updates in the EdTech landscape</li>
</ul>
Requirements
<ul>
<li>Fluency in both Dutch and English, with excellent verbal and written communication skills</li>
<li>Strong customer service orientation and problem-solving capabilities</li>
<li>Previous experience in customer service, especially in online learning or the EdTech sector, is preferred</li>
<li>Ability to manage multiple inquiries and tasks efficiently</li>
<li>Detail-oriented with strong organizational skills</li>
<li>Passion for education and a desire to help others succeed in their learning journey</li>
<li>Familiarity with customer support software and CRM systems is advantageous</li>
</ul>
Benefits
Fully Paid Relocation Package ( Flight, Transfer and Hotel )
Health Insurance
Private Health Insurance
2 Extra Salaries Per Year
Support In Finding Accommodation After Hotel
Fully Paid Training
Monthly Performance Bonus
And More...

Dutch Speaking Customer Service for Online Learning & EdTech Department

Mercier Consultancy is seeking a Dutch Speaking Customer Support Representative for our Virtual Reality &amp; Augmented Reality Department! In this exciting role, you will be the first point of contact for our Dutch-speaking clients as they explore and engage with our cutting-edge virtual and augmented reality solutions. Your expertise and passion for technology will help ensure that clients have a smooth and enjoyable experience with our products.
Your responsibilities will include assisting clients with inquiries, troubleshooting technical issues, and providing guidance on our VR and AR products. You will play a vital role in maintaining high levels of customer satisfaction by delivering effective solutions and support. Join us as we shape the future of immersive technology!
<h3>Responsibilities</h3>
<ul>
<li>Provide outstanding customer support to Dutch-speaking clients via email, chat, and phone</li>
<li>Assist clients with inquiries regarding virtual and augmented reality products</li>
<li>Troubleshoot technical issues and guide clients to effective solutions</li>
<li>Maintain detailed records of client interactions and feedback</li>
<li>Collaborate with technical teams to resolve complex issues</li>
<li>Keep updated on the latest trends and technologies in virtual and augmented reality</li>
</ul>
Requirements
<ul>
<li>Fluency in Dutch and English, both written and verbal</li>
<li>Strong communication skills and a customer-focused mindset</li>
<li>Basic understanding of virtual reality and augmented reality technologies is preferred</li>
<li>Proven problem-solving abilities and a proactive approach to customer support</li>
<li>Able to manage multiple tasks and prioritize effectively</li>
<li>Experience in customer service or technical support is an advantage</li>
<li>Passion for technology and a willingness to learn about new advancements in AR/VR</li>
</ul>
Benefits
Competitive Monthly Salary
Monthly Performance Bonus
Fully Paid Relocation Package ( Flight, Transfer and Hotel )
Health Insurance
Private Health Insurance
2 Extra Salaries Per Year
Support In Finding Accommodation After Hotel
Fully Paid Training
And More...

Dutch Speaking CS for Virtual Reality & Augmented Reality Department

Mercier Consultancy is searching for a dynamic Dutch Speaking Customer Service Representative to join our Fitness &amp; Sports Equipment Department. In this exciting role, you will provide exceptional support to our Dutch-speaking customers, assisting them with inquiries related to fitness and sports equipment purchases.
Your fluency in Dutch will enable you to effectively communicate with clients, helping them select the right products, address any concerns or issues, and ensure a satisfying shopping experience. You will play a crucial role in promoting a healthy and active lifestyle through our high-quality offerings.
<h3>Responsibilities</h3>
<ul>
<li>Provide outstanding customer service in Dutch via phone, email, and chat regarding fitness and sports equipment</li>
<li>Assist customers with product inquiries, recommendations, and order status</li>
<li>Troubleshoot issues and resolve customer complaints promptly and efficiently</li>
<li>Document customer interactions and maintain accurate records in our CRM system</li>
<li>Collaborate with inventory and fulfillment teams to ensure timely order processing</li>
<li>Gather and relay customer feedback to improve our product offerings and services</li>
<li>Stay informed about industry trends and new product launches within the fitness sector</li>
</ul>
Requirements
<ul>
<li>Fluent in Dutch and English, with excellent verbal and written communication skills</li>
<li>Strong customer service orientation and a passion for fitness and sports</li>
<li>Prior experience in customer service, preferably in the retail or sports industry, is advantageous</li>
<li>Able to manage multiple inquiries and projects effectively in a fast-paced environment</li>
<li>Detail-oriented with strong organizational and multitasking skills</li>
<li>Commitment to creating positive customer experiences and promoting health and wellness</li>
<li>Familiarity with customer support software and CRM systems is a plus</li>
</ul>
Benefits
Fully Paid Relocation Package ( Flight, Transfer and Hotel )
Health Insurance
Private Health Insurance
2 Extra Salaries Per Year
Support In Finding Accommodation After Hotel
Fully Paid Training
Monthly Performance Bonus
And More...

Dutch Speaking Customer Service for Fitness & Sports Equipment Department

Mercier Consultancy is seeking a dedicated Dutch Speaking Customer Support Representative for our Home Security &amp; Alarm Systems Department! In this essential role, you will provide outstanding support to our Dutch-speaking clients, helping them with inquiries related to their home security systems and ensuring their peace of mind.
If you are passionate about customer service and have a keen interest in home security solutions, this position offers a fantastic opportunity to make a difference in the lives of our clients. Join our team and help us protect what matters most to our customers!
<h3>Responsibilities</h3>
<ul>
<li>Respond to customer inquiries in Dutch via phone, email, and chat</li>
<li>Assist clients with questions regarding home security products and services</li>
<li>Document customer interactions and solutions accurately in our CRM system</li>
<li>Collaborate with technical teams to resolve complex issues</li>
<li>Provide guidance on troubleshooting and maintaining security systems</li>
<li>Gather and relay customer feedback to improve service offerings</li>
<li>Engage in ongoing training to stay updated on product offerings and security protocols</li>
</ul>
Requirements
<ul>
<li>Fluency in Dutch and English, both written and verbal</li>
<li>Experience in customer support, preferably in the home security or technology sector</li>
<li>Excellent communication and interpersonal skills</li>
<li>Strong problem-solving abilities and attention to detail</li>
<li>A proactive approach toward customer satisfaction</li>
<li>Ability to manage multiple inquiries efficiently in a busy environment</li>
<li>Familiarity with customer support tools and systems</li>
</ul>
Benefits
Competitive Monthly Salary
Monthly Performance Bonus
Fully Paid Relocation Package ( Flight, Transfer and Hotel )
Health Insurance
Private Health Insurance
2 Extra Salaries Per Year
Support In Finding Accommodation After Hotel
Fully Paid Training
And More...

Dutch Speaking Customer Support for Home Security & Alarm Systems Department

Mercier Consultancy is searching for a talented Dutch Speaking Consultant to join our Business Software &amp; CRM Solutions Department. In this important role, you will assist Dutch-speaking clients in effectively utilizing our business software and CRM solutions, ensuring they achieve optimal performance in their operations and customer management strategies.
Your primary responsibilities will include providing expert guidance on product features, conducting training sessions, and addressing client inquiries. Your support will be crucial in helping clients leverage our technology to enhance their productivity and customer relationships.
<h3>Responsibilities</h3>
<ul>
<li>Assist Dutch-speaking clients with inquiries related to business software and CRM solutions</li>
<li>Provide personalized recommendations to help clients select and implement the right solutions</li>
<li>Conduct product demonstrations and training sessions to ensure clients effectively utilize the software</li>
<li>Troubleshoot issues and provide timely and effective solutions</li>
<li>Maintain accurate records of client interactions and support requests</li>
<li>Collaborate with internal teams to relay client feedback and facilitate enhancements to our offerings</li>
<li>Stay updated on industry trends and developments in business software and CRM technologies</li>
</ul>
Requirements
<ul>
<li>Fluency in Dutch and English, both written and spoken</li>
<li>Strong communication skills with a dedication to delivering exceptional customer service</li>
<li>Experience or familiarity with business software and CRM solutions is advantageous</li>
<li>Analytical thinking and problem-solving skills to assess and respond to client needs</li>
<li>Ability to manage multiple tasks effectively in a dynamic environment</li>
<li>A team-oriented mindset with a proactive approach to client interactions</li>
<li>Prior experience in consulting or customer support is a plus but not mandatory</li>
</ul>
Benefits
Competitive Monthly Salary
Monthly Performance Bonus
Fully Paid Relocation Package ( Flight, Transfer and Hotel )
Health Insurance
Private Health Insurance
2 Extra Salaries Per Year
Support In Finding Accommodation After Hotel
Fully Paid Training
And More...

Dutch Speaking Consultant for Business Software & CRM Solutions Department

Mercier Consultancy is excited to announce an opening for a Dutch Speaking Customer Support Representative in our Online Bookstore Department! In this role, you will play a vital part in assisting our Dutch-speaking customers as they explore and purchase books from our extensive online collection. Your ability to communicate effectively will help ensure that customers have a positive and enriching shopping experience.
If you are passionate about literature and providing exceptional customer service, we want you to join our team. You will work closely with our clients to address their inquiries and enhance their overall experience at our online bookstore.
<h3>Responsibilities</h3>
<ul>
<li>Respond to customer inquiries in Dutch via email, phone, and chat</li>
<li>Assist customers with questions about book availability, orders, and account issues</li>
<li>Accurately document customer interactions and solutions in our CRM system</li>
<li>Collaborate with the inventory and logistics teams to resolve order-related issues</li>
<li>Provide recommendations and insights on popular books and authors</li>
<li>Collect customer feedback to improve our service offerings</li>
<li>Engage in continuous training to stay updated on our book catalog and policies</li>
</ul>
Requirements
<ul>
<li>Fluency in Dutch and English, both written and verbal</li>
<li>Previous experience in customer support, ideally in retail or online sales</li>
<li>Strong communication and interpersonal skills</li>
<li>Excellent problem-solving abilities and attention to detail</li>
<li>A customer-oriented approach with a passion for helping others</li>
<li>Ability to handle multiple tasks efficiently in a fast-paced environment</li>
<li>Familiarity with customer support tools and e-commerce platforms</li>
</ul>
Benefits
Competitive Monthly Salary
Monthly Performance Bonus
Fully Paid Relocation Package ( Flight, Transfer and Hotel )
Health Insurance
Private Health Insurance
2 Extra Salaries Per Year
Support In Finding Accommodation After Hotel
Fully Paid Training
And More...

Dutch Speaking Customer Support for Online Bookstore Department

Mercier Consultancy is excited to announce an opening for a Dutch Speaking Customer Support Representative in our Streaming TV &amp; Movie Services Department! In this engaging role, you will provide essential support to our Dutch-speaking customers, helping them with their inquiries and ensuring they have a seamless experience with our streaming services.
If you have a passion for entertainment and excellent communication skills, this is the perfect opportunity for you. Join our dedicated team and play a key role in enhancing the viewing experience for our customers!
<h3>Responsibilities</h3>
<ul>
<li>Respond to customer inquiries in Dutch via phone, email, and chat</li>
<li>Assist customers with questions related to streaming services, account management, and content availability</li>
<li>Document client interactions and solutions accurately in our support system</li>
<li>Work collaboratively with technical teams to resolve customer issues</li>
<li>Provide detailed information on service features and troubleshooting steps</li>
<li>Gather customer feedback to improve our services</li>
<li>Participate in training sessions to remain informed about new features and updates</li>
</ul>
Requirements
<ul>
<li>Fluency in Dutch and English, both written and verbal</li>
<li>Previous experience in customer support, ideally in the streaming or entertainment industry</li>
<li>Excellent communication and interpersonal skills</li>
<li>Strong problem-solving abilities and attention to detail</li>
<li>A proactive approach to ensuring customer satisfaction</li>
<li>Ability to manage multiple inquiries efficiently in a fast-paced environment</li>
<li>Familiarity with customer support tools and streaming technologies is a plus</li>
</ul>
Benefits
Competitive Monthly Salary
Monthly Performance Bonus
Fully Paid Relocation Package ( Flight, Transfer and Hotel )
Health Insurance
Private Health Insurance
2 Extra Salaries Per Year
Support In Finding Accommodation After Hotel
Fully Paid Training
And More...

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